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Kivel Manor

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3040 N 36th St, Phoenix, AZ 85018

2.0
Review score
5 reviews
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2.0
Review score
5 reviews
5 star
40%
4 star
0%
3 star
20%
2 star
40%
1 star
0%
See all reviews
6.0
Review score
10929 reviews
18530 facilities
For more information about senior living options:
(866) 374-4058
Kivel Manor
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Lisa Ho
-
Family/friend
5.0
Kivel is an Awesome Facility for Dementia Residents
As a resident of Kivel Memory Unit my mother received fantastic care in the hands of wonderful staff members. She was constantly engaged by various activities through out the day and totally enjoyed their daily music therapy program. The facility is very clean and well planned out to mee

About the facility
Kivel Manor

Located in a delightful oasis, Family Senior Care provides personalized senior care in the heart of Phoenix. The community’s exterior offers an inviting, desert-like charm with stone and brick detailing and Spanish-style roof. The residential community is immaculately clean with indoor common areas that offer comforts of home.

The community offers assistance with activities of daily living, and provides memory care services in a safe environment. The smaller size offers a higher caregiver-to-resident ratio, which helps seniors receive the right amount of care around the clock. Daily home-cooked meals are provided, and on-site activities are available for residents to delight in.

Residents can enjoy convenient access to shopping at the Maryvale Terrace Shopping and Arrowhead Plaza, as well as Plaza del Sol, which features a Costco. Restaurants offering a variety of cuisine ranging from tacos, to burgers, to sushi, are located within minutes. Popular attractions can be found less than 15 minutes away, which includes the Heard Museum, Phoenix Art Museum, Arizona Capitol Museum, and The Japanese Friendship Garden of Phoenix. Meanwhile, out-of-town visitors will enjoy the fact that Phoenix Sky Harbor International Airport is just a quick, 15-minute drive away.

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Senior living options offered

Assisted Living

Memory Care

Independent Living

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Amenities
at Kivel Manor

Healthcare Services

  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Activities On-site
  • Devotional Activities Offsite

Reviews

for Kivel Manor

2Review score5 reviews
2.0
Review score
5 reviews
5 star
40%
4 star
0%
3 star
20%
2 star
40%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Kivel Manor with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Kivel Manor has 5 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
3.9
Friendliness
3.0
Care Services
2.7
Staff
1.0
Meals & Dining
3.0
Activities
3.6
Value for Cost
3.2
A Place for Mom has scored Kivel Manor with 2 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Kivel Manor has 5 reviews with an average "overall experience" of 3.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Anonymous - Resident/client
Assisted Living
January 31, 2024
2.0
Started Out Well Until He Needed More Care
My dad was welcomed with opened arms. He lived there before in independent living several years prior, so they knew him well. During COVID, because we couldn't visit him and take him out to exercise like we used too, his condition declined. Not a place for someone with disabilities, they are abandoned and left alone. My dad was blind and deaf. They started saying he needed more care, even though it was not true. One day he ended up in the hospital where he demonstrated symptoms of PTSD, when he recovered i asked him if he was treated well at Kivel and he said "No." It broke my heart. We helped employees there, bring food and toilet paper during pandemic and to learn they mistreated him was the worst feeling ever. We immediately moved him. We were fortunate to find him a home at [removed]. They took good care of him there - home cooked meals, great staff, even though he never fully recovered from the trauma he experienced. He was 98.
Cleanliness
3
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
3
Activities
3
Value for Cost
1
Kacee jackman - Family/friend
Memory Care
November 11, 2019
2.0
Kivel memory care
My mother was in the memory care unit several years ago due to alzheimers. the facility looks great but it's more for show. from the beginning my mother was deliberately locked out of her very nice room I suppose because it was easier to keep an eye on her if she was in the common room with everyone else parked in front of the always on giant tv. One of the biggest problems I had with this place is their lack of communication with me even though I visited once a week. I felt they didnt like me asking questions. questions seemed to be viewed as complaints or questioning their methods and authority. I had concerns that they were over medicating her to make her easier to manage but when I objected I was told she would have to leave the facility. Once I acquiesced to all the meds they allowed her to stay. She went in weighing 90 lbs and was ambulatory. She quickly ballooned up to a 140 lbs. And was no longer able to walk. I saw a number of residents come and leave after only a short time. I assume their loved ones pulled them out because they found it was not all it was cracked up to be. If you are not willing to totally turn over the care and wellbeing of your loved one to them this might not be the best fit no matter how nice it looks. While kivel is required by its federal funding to accept all regardless of religion, it is my observation that the nonJewish residents tended to be the ones who left after short stays more frequently.
Cleanliness
2.5
Friendliness
1
Value for Cost
2
Care Services
1
Activities
2
Lisa Ho - Family/friend
Memory Care
July 27, 2016
5.0
Kivel is an Awesome Facility for Dementia Residents
As a resident of Kivel Memory Unit my mother received fantastic care in the hands of wonderful staff members. She was constantly engaged by various activities through out the day and totally enjoyed their daily music therapy program. The facility is very clean and well planned out to meet dementia needs. During her time at Kivel my mother was happy, healthy and had quality of life. Thank you Kevel for giving her dignity back!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Cat - Family/friend
Memory Care
November 24, 2015
2.5
Beautiful Place, But Not Appropriate For Our Loved One
While searching for a long-term assisted living situation for our disabled sister, several people had highly recommended this Kivel facility, so after a delightful tour of this very beautiful place, we confidently decided to arrange for her to live there. Very soon after moving in, however, she began complaining about the lack of service - not getting assistance as needed, not receiving her correct doses of medications at the proper times, and staff being very disrespectful to her. Sad to say, she rapidly deteriorated & had to be rushed first to the hospital - mainly to get her meds stabilized - then on to a skilled nursing/rehab facility for renewed physical therapy - because (as they stated) she had "back-tracked" in her mobility progress [removed}. So sad, as the environment is quite pleasing and most of the residents do seem happy (at least the ones who were out of their rooms and actively participating in activities). I must agree agree with this statement which a reviewer on another site made: "If your loved one is too much work for the staff they find political reasons to get rid of them and they DO get rid of them!!!!" Unfortunately, this too was our experience. Our sister was just too much trouble, I guess. Very disappointing. We are now searching for someplace which will be more suitable for her needs.
Cleanliness
4
Friendliness
2
Value for Cost
3
Care Services
1.5
Activities
3
Anonymous - Family/friend
Memory Care
December 29, 2013
5.0
Verified Review
warm hearted
mom is 91, almost 2 yrs ago we found an independent living situation here for her and she is happy, safe and active. they have a lovely food plan which is served in the dining room and the meals are delicious and nutritious. there are planned activities, caring staff and a congenial environment. yeah kivel! it is also affordable as mom has only her social security .
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-5 out of 5 reviews

Neighborhoods
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Arizona regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Arizona regulations for Assisted Living.

Frequently Asked Questions
about Kivel Manor

A Place for Mom has scored Kivel Manor 2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (602) 956-0150 to reach a resident at Kivel Manor.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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