Bridges Health

Courtyards is much less expensive than most AL/MC facilities. I cannot give a rating for 6 and 7 because I do not have enough awareness. I believe the food is good, but I don't know about activities. Overall, Courtyards seems to be very good. The staff has been good about getting my Mom to bathe and change clothes and about getting her out of her apartment to get involved with other residents.

The Courtyards staff feel like family. They truly care about the residents and their families. Staff participates in fun activities like Luaus, Holiday meals and events corresponding to those Holidays. They have an activities director that organizes in facility activities and events--like Bingo, ring toss, "axe" throwing, canvas painting, special seasonal crafts like making door wreaths, wood reindeer heads, sock snow people and even tie-dying. Musicians are brought in as are a local Mennonite choir. Outside of the facility, those residents who are mobile are taken out to lunch in town, to our local casino, the county fair, etc. My mom, who has dementia, still understands that she is in a caring place. She has expressed to me several times that she feels safe and loved. As with any assisted living facility we checked out and were able to afford, sometimes staffing is low, especially on weekends. The carpeting probably could be replaced; it's pretty worn down, but it is vacuumed regularly and heavily steam cleaned a few times per year. The food is good--I've eaten a few times there with my mom. The menu items remind me of school lunch menus in which sometimes there are a lot of starchy foods together. I'm sure there are regulations for food service in any facility serving residents. If a resident really doesn't want to eat what's on the menu, they can ask for a sandwich or soup, salad or baked potato. Their dining area is like a restaurant; the diners are served their drinks and asked if they want the "special" for the day; if they would like a half order, or would like some of the items left off their plate. My family had been very pleased with The Courtyards and have recommended it to several friends. Many of those friends have placed their lives one here, and all have been very happy with the decision.

This is an employee owned business and they do an amazing job considering what they have to deal with. My husband has been there almost two years and has settled in far better than we could imagine. Of course there are the usual problems of that type facility..clothes getting mixed up..things going missing etc. but for the most part they do an excellent job. Also members of our family are there for a lot of meals and the food is always good, my husband usually cleans his plate.

Friendly, clean, and a good value.

We love how it feels like a home and not like a facility. My grandma is able to maintain the maximum amount of indepence she is able to at her current stage which we feel secure in knowing she is safe and well cared for as her needs change. We chose this facility for the small and personal feel.

I would recommend to others. One thing you might add is a phone system. Some seniors have difficulty with cell phones. Family would like to be able to call them. We picked this community because of the price and location.

The Courtyards at The Ambassador was exactly what we needed at the time Mom’s needs were changing. The transition was smooth for me, a little rough on Mom. As the staff became familiar with Mom’s needs and capabilities the first week, her comfort level improved. Scheduled care practices and procedures are followed by the staff. The environment at The Courtyards is peaceful. The decor is pleasant. The rooms are large with lots of natural light. Meals are together with other residents in an open dining area. I had the pleasure of eating with Mom a few times. There’s a good variety with good flavor. I’m grateful for their service taking care of Mom.

Activities at Claremore Courtyard are varied and done to please most any resident with something. For my Mom, the crafts and bingo are the highlights for her. She LOVES having her projects around her apartment. For my Granny, it was the trips to the Racino. She loved the opportunity to eat out, leave ‘home’, and play games. For some of the men (and several women) watching the horses brought back many happy memories of earlier times. It is great to see the residents laughing and enjoying themselves…Great job [name removed] and staff!

i had a lovely experience with the Courtyards At Claremore! They were very kind and generous in every way shape and form. I think they have the better facility than a lot of the others in our area. [name removed] does a great job!

Keeps residents engaged, and involved. Regulary participates in community involved activities as well. Halloween, memorial day parties. Residents all have input on the activity calendar. Activity director has been there for 12 years.

The Activity Director has been with the Courtyards for 12 years. She does outstanding with the residents and always has fun things scheduled. All the residents get to be a part of the activity calendar.

My mother was a resident at The Courtyards at The Ambassador Care Assisted Living. It's a great facility. Everyone was very friendly. Communication with the family was good and they were very accommodating. Excellent housekeeping. And a good value. I would definitely recommend this facility to family and friends.

Mom has lived at COC for 3 years, after years at another Assisted Living. She loves COC, it’s her home, where she laughs everyday with Friends & staff she considers family. I love COC, because the staff loves her and the management team has created a working environment with low turnover, resident centered focus & fun. COC is a jewel & I want to live there myself if I live enough.

The only thing that my mom experienced that is not fantastic would be there is not a super robust menu choice on the meals, it is pretty limited. Everything else including the care they provide has been great. The staff are great to work with and definitely care about my mom. They are proactive and the healthcare side of things is something they have been very dedicated to. I would definitely recommend The Courtyards at Claremore to others looking

Miller Hospice partners with The Courtyards occasionally to care for their patients. I can tell you from the clinical side that they take awesome care of their patients. The staff is not only very knowledgeable, but they are kind and very easy to work with.

I attended the Thanksgiving meal served to residents and their guests. It was a delicious meal and the staff couldn’t have been nicer. The tables had a lovely fall decoration and the event was extremely well attended by family and other guests. I have always found the staff very supportive of us, the family members, as well as offering great assistance for our loved one.

My father is a resident in the memory care wing. He enjoys the meals, activities, guest performers, and our walks outside. I’m pleased to know he is secure behind passcode doors. His physician team have dialed in his medications to an optimum level to allow for his fullest enjoyment of life possible.

The staff of The Courtyards at Claremore are genuinely caring and respectful and helpful with their care of not only the residents there, but the resident’s families as well. They all go above and beyond all the expectations that one may have in regards to deciding to place loved ones in this facility. The atmosphere just walking in is full of the love and warmness the staff here demonstrate. It’s really home away from home.

The facility is a well designed and maintained. The staff is supportive of the care and needs of its residents. The rooms are the perfect size for comfort and to give a personalized feel. Thank you for the attention to making a safe place to live.

My brother and I are very pleased with The Courtyards as the new home for our parents. The director and other staff have been helpful on every level. The atmosphere is cheerful and inviting. Whatever the season, the outside and entry into the building are decorated, and music is often playing. My mom has dementia; my dad has some mobility issues. They are both in the memory unit because of my mom. Their room is divided into a bedroom with nice sized walk-in closet, and a living room/kitchen area and a nice sized bathroom off to the sides. Rooms, including the bathroom, are cleaned weekly and laundry is also picked up weekly for them. Medications are brought to them both. My parents love the food! Of course, once in awhile there might be something that is not as good as usual, but that even happens at home from time to time. I have eaten a meal there with them and it was very good! The dining area looks more like a restaurant than a cafeteria, and a staff member comes to each table to take their orders. If an item on the menu is not desirable, the cook will fix a sandwich, soup, baked potato or breakfast food. Entertainment is brought in regularly-usually singers and musicians. In chair exercises are held each week day for those who want to attend. There is an activity room with directed activities as well as puzzles left for residents to wander in and work on at their leisure. A couple of times each month, a crafty person will come and lead the residents in activities such as painting on canvas or tie-dying. Bingo is offered almost every day with prizes of pop, candy or paper goods. Communication with the family is great, the facility is clean, and price is all inclusive and comparable to other facilities. They also have a little beauty salon/barbershop. Again, we're very pleased with The Courtyards!