Chelsea Senior Living

The front desk staff - specifically [name removed] - simply amazing! Facility is spotless and physical therapy is great! Where they could do better -Three things: Quicker response from maintenance issues, Better effort to connect residents with other residents, Follow up on my request to send weekly activity schedule to my email.

My mother moved to The Chelsea at Fair Lawn after having lived for two years at a residence that was having issues with their administration and staff and this was was affecting her quality of life. She has now been at The Chelsea at Fair Lawn for four months and has been much happier. She has been pleased with the food and services and has found the staff to be consistently pleasant and professional. Since she moved, my family has had peace of mind knowing that she’s in a residence where she feels safe and comfortable.

The Chelsea is a very friendly and warm place. The staff is great. My mom complains about the food but I have not personally tasted it. The activity director tries to run trips and do fun things. I have been very happy with her care.

The people are very caring. It's expensive but my mom is very happy in their community

They are all 5 except of course we wish is was less expensive. But it is a great place. It is more than just clean. It is a lovely yet comfortable environment which is what we initially thought about it when we initially visited it. My mother (and us)feels very positive about about the facility and staff. It is clean and the staff provides excellent service and care.

My mother loves it here!!! The Director of Country Cottage is absolutely hospitable and attends to all concerns. The staff are attentive. I have no concerns in how my mom receives her care. They look after my mother very lovingly and genuinely. She also has her own room.

The staff is excellent! Always looking out for the residents. Good communication with me. Always encouraging mom to participate in activities. Not entirely happy with food services but I'm told they're working on it. Apartment size is perfect for my mom. Especially that she doesn't have to clean it lol cleaning ladies come faithfully once a week and take care of everything for her.

Good place clean and nice staff great food very helpful and we like doctors coming here for the occupants to schedule appointments with . Excellent people work here could not be happier with this service

We are very happy with The Chelsea At Fair Lawn. The staff are always in a good mood and very nice. The food is fantastic. The grounds are always clean and well kept. We like that. They have physicians come to the facility, which makes things so much easier than Having to transport my mom to a doctors office and waiting in a crowded waiting room.

The place is nice, the staff is warm and helpful , [name removed] and [name removed] were fantastic in guiding us the process, as redundant as it was, they worked hard in making my mother welcome. The staff are great in assuring she is at every activity and meal. She has met a few good friends and realy likes it there. They were able to get us a great discount that will last the entire time. I have already recommended this place to 4 other friends.

The Residences at Plainview is a great facility that is very well kept. The management really takes care of the residents there. Based on the experience we have had with the community we would recommend this community to other families.

It is expensive and I have to provide paper towels and toilet paper. But mom is very happy and well taken care of so I am grateful for that!

After careful consideration, we made the difficult decision to move my mother from our home to a memory care unit in November 2023. We chose The Chelsea at New City (Atria). Our decision was made with the help of the Community Sales Director who guided us through every aspect of the process and continued to keep in touch with us over the past 5 months. The transition from home to the memory unit came with challenges for my mother but with the constant guidance of the unit Director and caring staff she has settled in nicely. Our family takes comfort in knowing that she is well cared for and is kept safe at all times.

They love the community there they really like the other people who live there they love the staff. The staff team at The Chelsea are very caring and capable workers.

Very caring staff, they listen to and work on nuanced concerns. Very good amount of aides always available. Improve meals-difficult to quantify as Mom said too salty but her taste sense is probably not what it used to be

I have had two wonderful experiences here. My mother lived independently at SG and enjoyed many of the activities offered by the recreation department. She loved the privacy of her studio apartment, private bathroom and balcony. She had plenty of opportunities to socialize when she wanted to. A few years later we need to find a place for my mother-in-law as it became too difficult for her to manage her life independently due to declining memory. I knew that all her needs would be met with compassion and dignity at SG. The dining experience provides menus with many food options and offers two different seating times for flexibility. Barbeques in the courtyard, monthly "take-out" luncheons and of course, holiday meal celebrations provide extra socialization among the residents. The place is clean and well-maintained with ongoing improvements. The staff is WONDERFUL! SG is a warm and caring community and we are lucky to have joined their family!

Somerset Gardens is absolutely great. Professional staff to guide and help you throughout the difficult process of choosing a facility for your love one. Questions were answered patiently and in detail. Residents looked happy and well care for. Overall everyone seems open to direct and help to fully support the residents as well as the families.

The staff was absolutely wonderful. I could not speak more highly of the Director, [name removed] and her team. Housekeeping was good, I was satisfied with it. But the woman down the hall kept wetting her bed and I was able to smell it. However, they did consistently clean it and they always had someone in there cleaning it. Their communication was excellent. The moving process was easy. They helped with whatever we needed. The meals were good, but my aunt was very picky. I would absolutely recommend people who are on the Mora side to the facility. There's no crystal chandeliers, but it is up kept beautifully and the staff is wonderful. You do not feel like you are slumming it in anyway.

Everyone there is very caring and professional. My Mom was there 15 years ago and we were also very Happy with everything. I would highly recommend!

When we walked into The Chelsea my dad was immediately at ease. He is settling in nicely. The entire staff is extremely helpful. They are a very caring community. My family is completely at ease knowing our dad is well cared for.