Windsong

I would give them all a 5. I think any facility is not going to be perfect but I haven't had any negative things so far. You just have to remember that it's different because it's not your home

I love most of the staff. They are very sweet and nice. There is one or two I am not very happy with. If there are challenges the staff helps fix or finds a solution most of the time.

My father is a resident at Windsong at Southridge and the experience has been great. The socializing is my number one favorite thing about Windsong! The staff is awesome! The facility is clean. If my father needs anything they call, if he gets sick they call.

Our family had an in person tour with Windsong Memory Care and we thought the staff members were very nice, the tour experience was very nice and they did a really good job showing us what all they had to offer.

Windsong at Southridge gets all 5 stars - My dad is loves the place and the workers. He is thriving there, he is back to using his walker vs wheelchair. He has friends again and enjoying life again. I would recommend this facility to anyone looking.

It was a beautiful place but it was a bit pricey.

I just love Windsong at Northridge so much. I can text the staff or call them and they always call back. They are absolutely wonderful and honest and upfront about absolutely everything and I really appreciate that. I had visited about 6 different places and Windsong at Northridge was by far the best. They are also fully staffed which is huge especially in this day and age.

I love all of the activities that they do at this community and how they keep everyone engaged in the activities. They also come up with fun activities for the residents to do and not just everyone watching t.v. They have activities like arts and crafts, cooking and baking classes, gardening, fundraiser activities and a lot of community events that they let the residents participate in also.

We were able to tour this facility in person and we absolutely loved it. Our loved one would be there now if it was not so expensive. Communication was great, there were not grey areas. They were upfront and honest, and all the rooms were all the same size. They have different levels of care, and they truly think of the residents like family, they have them involved all the time.

Definitely a contender. I loved how even the building was designed to let the clients to do the tasks etc. that help them feel a little more independent but with supervision (ie. a full kitchen in the middle of the common area so they can cook safely with appropriate supervision, and they can do their own laundry if they choose to with supervision). New, clean, well designed building. Love the Montessori approach to care!!!!

Wonderful and supportive staff! Both of my in-laws have been at Windsong for 2 1/2 years. They have fun activities and outings that are available to all the residents. We are notified immediately of any issues or events that occur so never left wondering. This is a cruel disease that the staff has to deal with daily and you never know what they may have to trouble shoot on any given day. The support from the staff nurse is amazing. She truly strives to get the best and most appropriate help for your loved one.

We toured this community when looking for my husband and it was very nice. The reason why we didn't choose this community is because he needed more care than they could provide. I would recommend them to anyone.

I can personally attest that Windsong is committed to providing its residents and their family with the highest level of satisfaction. In particular kudos to Nurse Debra who responds quickly and in a comprehensive manner, as compared to what we have experienced at other facilities. I appreciate the entire staff’s efforts to keep the family informed on Mom’s progress by reporting directly to us when they observe physical or attitude changes. On behalf of my family, I want to thank the staff at Windsong for their compassion and commitment to improving the lives of individuals who require memory care.

We needed to move Mom from Dallas Retirement Village because there simply was not a niche between assisted-living and long-term care at DRV, and Mom clearly fell in between those two. Windsong at Eola Hills is wonderful. The facility is bright, clean (and new), beautifully landscaped. The staff --right from the administration through the nurses and the aides-- is always friendly and caring of the memory-challenged residents. The food is very good --appetizingly prepared and yet with a clear concern that it be healthy, too. Dollar value seems very fair --certainly many $1000s per month less than the long-term care facility at DRV. Having a thoughtful caring director --who is working within the "Montessori" guidelines-- is a big plus, because it is a true indication of the appropriate nature of the activities for the residents' degrees of memory/reason loss. Even though Mom is at the higher end of mental functioning (and certainly won't always be so --she's already 95) among Windsong residents, but given the setting, she is happy with her new Windsong friends.

We would like there to be improvements made in telephone communication between us and our loved one. However, based on the experience we have had so far, we would recommend this community to other families.

Windsong Southridge, Toured November 2022: --THE MONTESSORI APPROACH: Nice thorough tour, inside and out. I believe they have been open since May of 2020. I simply love the Montessori-Inspired Lifestyle that this place offers! The "activity stations" are creative and welcoming - and really look fun! --STAFF: Whilst on my tour, the staff representative I was with appeared to know everyone by name that we came in contact with, however, she did not seems to interact much with them. Some staff members were very engaged and connected with the residents; some seemed a little impatient, but you never know what kind of a day someone is having! --RESIDENCE: Clean, bright, and furnishings in the common rooms were in great condition. Residents' rooms seemed a tad drab but I was shown a room that was not occupied and undecorated. Please have a couple of occupied rooms to tour. --FINAL DECISION: My loved one is not at this stage, so it was a "not yet." And it's pretty expensive as well...

I toured this community and it was nice. Staff was really good. It was clean and we liked the care team. We were very impressed with the Montessori based approach, that was something that attracted us. However, it's a Memory Care only facility. Not what we need at this point, so we kept looking. But again, it was a great place!

Overall, I think it's a good place. The staff is good. The food doesn't look very inviting. My loved one struggles with eating, so that doesn't help. They wanted me to supply 90 bottles of a protein drink to give her 3 times a day to supplement her intake. I supplied them, but still haven't seen one given to her. I've seen others with them, though. I need to ask them about it. Communication with the family is really good. Housekeeping and laundry is weekly and they do a good job. I've never seen it unclean here. I think I would recommend them to family and friends.

It is a newer facility and they are still getting staff and processes up to speed so there are minor hiccups here and there, but nothing significant. Based on our experience so far, I would recommend Windsong at Southridge.

I like Windsong at Northridge, the activities, and the fact that there is a roundabout for my husband to walk around. I looked at other facilities that just had one long strip, with activities on one end and dining on the other. Some were built like a hotel and my husband would have been lost. He needs to clear his mind and walk around, and that part of it seems to really help him. Instead of him wanting to escape, he feels like he already has because of the layout. The layout is great, it’s built like a circle with different stations and activities within that circle. Every corner you turn it's something different. The circular layout is perfect for those who like to wander. They have small pool tables and you’ll see the residents sitting with one another as if they’re in a café. It’s very appealing. The staff hang up the residents' names and photos of themselves on their doors so they can recognize what room belongs to them. Sundays seem to be the only day they are running short on staff and I think they should keep regular staffing on Sundays. I have visited on Sundays and seen residents kind of wandering around. I'm unsure if they've made that change or not. Other than that, they are great and they treat him well. They’ll call me immediately if there is an incident and we work to get it resolved instantly. Overall I really like Windsong.