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Home Instead - Albany, NY

1 Rapp Rd Suite B, Albany, NY 12205

For services offered:
(866) 374-4058
4.3
Review score
4 reviews
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Home Instead - Albany, NY
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Home Instead - Albany, NY
6 photos

Robert Kaplan

Sibling of resident/client

5.0 out of 5 stars

Care givers are wonderful

I thought I was going to have to put my sister in assisted living facility, but home care and their care givers have allowed my sister to stay in her condo and is doing well as I write this.

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Home Instead - Albany, NY

About the facility

Our motto "To us, it's personal®" is more than just words. It's a principle that permeates everything we do. It guides us as we provide personalized care, build relationships, and enhance the lives of seniors and their families’ right here in Albany, NY.

We've been there. We understand. Neither giving nor receiving care is easy. Home Instead Senior Care® puts relationships first to support those giving care, to protect the dignity of those receiving care, and to enhance the quality of life for both seniors and their families in every caregiving experience.

If your family recognizes the value of aging in place as we do, you’ve come to the right place. Home Instead® CAREGiver's provide compassionate and reliable home care services help keep seniors safe and independent wherever they call home.

The Home Instead Senior Care network has been delivering in-home senior care for more than 20 years. All of our highly trained CAREGiversSM are bonded and insured for your peace of mind. Each CAREGiver completes a comprehensive training program to deliver individualized senior care with compassion.

Paul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Nebraska. Paul's own family experience caring for his grandmother led him to realize many families...

Senior living options offered

  • Home Care

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Home Instead - Albany, NY

Pricing

Total costs depend on select services and the level of care needed

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Services

at Home Instead - Albany, NY

Home Care

Services Offered

  • Bathing/Dressing
  • Companion Care
  • Errands/Shopping
  • Help with Eating

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Home Instead - Albany, NYHome Instead - Albany, NY

1 Rapp Rd Suite B,
Albany, NY 12205

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Review Score4 reviews

Review Score

No reviews

Review Score

No reviews

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No reviews

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

Yes

Household chores

No

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

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Reviews

for Home Instead - Albany, NY

4.3 out of 5 stars
1-4 of 4 reviewsWrite a review
Overall Experience
4.3
Friendliness
5.0
Care Services
4.3
Value for Cost
4.3

Filters

1-4 of 4 reviews

Last Updated: 9/18/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Robert Kaplan

Home Care

Family/friend

September 18, 2026

5.0 out of 5 stars

Care givers are wonderful

I thought I was going to have to put my sister in assisted living facility, but home care and their care givers have allowed my sister to stay in her condo and is doing well as I write this.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Marcy

Home Care

Family/friend

August 12, 2026

2.0 out of 5 stars

Not what I expected

The woman who coordinated setting up the caregiver was very responsive. Unfortunately, there were problems with the caregiver. I was very clear on what duties/responsbilities were expected when I initially spoke with the coordinator, but the caregiver had definite things she would NOT do, including making my mom do some of her own sponge bathing. She would also only clean a very few things in the house. When my parents decided they no longer needed help, the caregiver came that day after having just found out, and was very angry and mean to my mom. She ended up leaving early that day. Really unacceptable behavior.

Friendliness
5.0
Value for Cost
3.0
Care Services
3.0

Karen B

Home Care

Resident/client

February 13, 2026

5.0 out of 5 stars

Home Instead was responsive and acted immediately to place a caregiver with my mom. We were extremely satisfied.

Home Instead is a wonderful agency providing excellent care for my mom. They responded quickly and came out right away to evaluate my mom and arranged immediately for a part time caregiver whom my mom adores. She is thoughtful and compassionate and extremely competent. I would recommend Home Instead highly to anyone seeking care for a loved one.

Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Anonymous

Home Care

Family/friend

December 8, 2025

5.0 out of 5 stars
Verified Review

Review for Home Instead - Albany, NY

I can only speak to ease of seating care. That's where I stopped and others took over. 5 on that. Based on comments from others I would say all was good.

Frequently Asked Questions about Home Instead - Albany, NY

  • A Place for Mom has scored Home Instead - Albany, NY 8.8 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
  • Call (518) 437-0014 to reach a resident at Home Instead - Albany, NY.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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