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Arbor Palms Senior Living

3411 W Ball Rd, Anaheim, CA 92804

For more information about senior living options:
(866) 374-4058
8.0
Review score
82 reviews
Add review
8.0
Review score
82 reviews
  • 5 star
    38%
  • 4 star
    34%
  • 3 star
    16%
  • 2 star
    5%
  • 1 star
    7%
See all reviews
6.4
Review score
11651 reviews
18501 facilities
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Arbor Palms Senior Living
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Arbor Palms Senior Living
22 photos4 floor plans
Arbor Palms Senior Living in google map
street view of Arbor Palms Senior Living

Anonymous

Child of resident/client

5.0 out of 5 stars

overall a quality and friendly place

There is new ownership and it is no longer called Arbor Palms - Anaheim Villas is the new name. I've been very pleased. I chose this place because it was the overall combination considering all factors in location, price, amenities compared to competition.

Read all reviews

Arbor Palms Senior Living

About the facility

Arbor Palms Senior Living in Anaheim, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care

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By sharing your contact information, you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls from us and our community customers, including telemarketing and/or advertising, even if your number is on a Do Not Call list. Outreach may be during quiet hours under all applicable laws, auto-dialed, or may use pre-recorded or artificial voice. Your consent is not a condition to using our service. Msg and Data Rates may apply. Msg frequency varies. Text HELP for Help. Text STOP for Stop.

Amenities

at Arbor Palms Senior Living

Healthcare Services

  • Memory Care
  • Medication Management
  • High Acuity Care
  • Staffing & Ancillary Services

Meals & Dining

  • Pureed Meals
  • Vegetarian
  • Special Dining Programs
  • Vegan

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Air Conditioned
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost
  • Property Convenient to Public Transit

Pets

  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Outdoor Common Areas
  • Private Bath
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds
  • Movie or Theater Room

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • Spanish
  • English
  • Filipino

Activities

  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • Pet-focused Programs
  • Other Religious Services

Compare

Arbor Palms Senior LivingArbor Palms Senior Living

3411 W Ball Rd,
Anaheim, CA 92804

Comfort Keepers Home Care IIComfort Keepers Home Care II

7241 East Columbus Drive,
Anaheim Hills, CA 92807

Brookdale Nohl Ranch outdoor common areaBrookdale Nohl Ranch

380 South Anaheim Hills Road,
Anaheim Hills, CA 92807

Emerald CourtEmerald Court

1731 W Medical Center Dr,
Anaheim, CA 92801

8 out of 10
Review Score82 reviews
9.9 out of 10
Review Score7 reviews
9.5 out of 10
Review Score69 reviews
9.3 out of 10
Review Score49 reviews

Studio

Not available

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Arbor Palms Senior Living

8 out of 10
Review Score1-20 of 82 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
3.9
Staff
4.2
Meals & Dining
4.0
Activities
4.1
Value for Cost
3.8

A Place for Mom has scored Arbor Palms Senior Living with 8 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Arbor Palms Senior Living has 82 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 82 reviews

Last Updated: 11/21/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

November 21, 2024

5.0 out of 5 stars
Verified Review

overall a quality and friendly place

There is new ownership and it is no longer called Arbor Palms - Anaheim Villas is the new name. I've been very pleased. I chose this place because it was the overall combination considering all factors in location, price, amenities compared to competition.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

October 28, 2024

4.0 out of 5 stars
Verified Review

Arbor Palms Senior Living review

I think the price was fair for the services offered. Based on the experience we have had, we would recommend this community to other families.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

August 29, 2024

1.0 out of 5 stars
Verified Review

Money Driven, Do NOT Recommend, Keep Looking!

No longer at Arbor Palms, actually spent less than 3 months there before they doubled the cost and priced us out. They need to be honest! They got us in, deposit, security, 1st month, all while knowing what their plan was to be. They are just financially driven.

Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

May 31, 2024

1.0 out of 5 stars
Verified Review

Arbor Palms Senior Living review

My parents have both passed away since I placed them in Arbor Palms of Anaheim, I would not recommend Arbor Palms of Anaheim. Definitely not a place that I would recommend. I would say a 0 at best, would not even give them a 1

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Anonymous

Assisted Living

Family/friend

February 19, 2024

1.0 out of 5 stars
Verified Review

lack of care, not a good place for a loved one, terrible experience

My mom fell in the facility, broke her hip and was transported to the hospital for surgery. She went to skilled nursing for rehab after that, and on the same day she was scheduled to return to Arbor Palms. They advised me that she is no longer welcome and you have to clean her room out. I had to scramble to find another place quickly. Arbor Palms sucks.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Jennifer B

Assisted Living

Family/friend

September 25, 2023

1.0 out of 5 stars

Bait and switch

I can't believe it... My mom moved in on [date removed], and now they're raising the rent from $[removed] to $[removed]overnight. They didn't even bother to inform me about this increase, not through email, not through mail. This company is just... the absolute worst. I'm so upset, I even had to call Adult Protective Services on them. There are so many people who won't be able to afford this sudden hike in rent. It's just a terrible place for seniors to live. There's absolutely no compassion for the elderly.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
2.0

Carrie

Assisted Living

Family/friend

September 18, 2023

3.0 out of 5 stars
Verified Review

Clean and Friendly, but Pricey

My father-in-law has really thrived at Arbor Palms Senior Living. He enjoys the meals, the staff are friendly, the laundry is handled appropriately, and the room is clean. The facility is inviting and the staff have always been welcoming. Unfortunately, the facility is under new management and they saw fit to increase the cost by 75%, which priced us out. The only communication was the 60 day notice which we received via email. it is super disappointing as I would have absolutely recommended this facility to anyone. I understand that it is a business, and I hope that it doesn't have a detrimental effect on the other residents. We are having to relocate my father-in-law after only a couple of months of being here.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Independent Living

Toured community

March 2, 2023

4.0 out of 5 stars
Verified Review

The inside of the community was nice. The issue we had was there was no ability to really enjoy the outdoors, as the community is on a busy street. Our loved ones enjoy being outdoors.

anonymous

Assisted Living

Toured community

March 1, 2023

4.0 out of 5 stars
Verified Review

Our family had an in person tour and we would give the Arbors a 4 star. It appeared clean and well run but felt closed off (most likely because of the dementia guest on the 1st floor). It also had less than ideal parking and was on a busy street.

P W

Memory Care

Family/friend

February 9, 2023

5.0 out of 5 stars
Verified Review

I would recommend the community based on cleanliness and friendliness. I haven't had any issues with staff communication. The community does serve three meals a day. There is a set menu; however, if the resident would prefer something different they can certainly order something different.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wendy

Memory Care

Family/friend

January 27, 2023

5.0 out of 5 stars
Verified Review

A nice community with friendly staff

We have had no issues at all with Arbor Palms it has been a great experience, our family is really happy and our loved one seems to be very happy. He is enjoying being able to be around other residents and the staff do a good job keeping our loved ones room really clean. Based on our experience we would recommend Arbor Palms Senior Living to other families.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

anonymous

Assisted Living

Family/friend

January 18, 2023

3.0 out of 5 stars
Verified Review

Needs improvement

When we moved her in the bath room was disgusting. Roommate hadn't flushed toilet, it was full of waste and obviously been like that for days, trash can over flowing with waste toilet paper. I was shocked .

Cleanliness
1.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Anonymous

Memory Care

Toured community

November 30, 2022

4.0 out of 5 stars
Verified Review

I toured this community. One thing we didn't like was the air conditioner above the bed.

Anonymous

Assisted Living

Family/friend

November 29, 2022

4.0 out of 5 stars
Verified Review

Overall good community for the value

Overall , cost and care. Mom still has cognition so the food variety, activities aren't quite there

Cleanliness
4.0
Friendliness
3.0
Care Services
2.0
Staff
1.0
Meals & Dining
3.0

Jaqueline F

Assisted Living

Industry reviewer

November 28, 2022

5.0 out of 5 stars

Arbor Palms is a very polite and organized community. They prioritize their citizens with a at home environment and purposeful activities.

Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Donald B

Assisted Living

Resident/client

November 22, 2022

5.0 out of 5 stars
Verified Review

Very good service. Both staff and residents are very nice. Everyone is working hard to cover shifts when staff is light!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Steve

Assisted Living

Resident/client

November 7, 2022

5.0 out of 5 stars

Operational Performance

I have been a resident for 7+ years. Over this time frame there have been 6 ED's and I was resident president for 5 years. Until now I can finally see leadership, accountability, teamwork, and efficiencey over all functional units.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Independent Living

Resident/client

November 4, 2022

5.0 out of 5 stars

Chief Engineer and very personable. Very good at what he does. Activities Director is very accommodating to all residents. Departments all work together effectively to provide good living conditions.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Steve

Independent Living

Resident/client

November 4, 2022

4.0 out of 5 stars

Operational Performance

I have been a resident for 7+ years. Over this time frame there have been 6 resident directors and I was resident President for 5 years. Until now I can finally see leadership accountability, team work and efficiency over all function units.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Anna N

Assisted Living

Resident/client

November 4, 2022

4.0 out of 5 stars

It is a nice place to live here, everyone is so helpful!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Arbor Palms Senior Living

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Arbor Palms Senior Living

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know California’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about California’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Arbor Palms Senior Living

  • Arbor Palms Senior Living offers Studio, 1 Bedroom and Semi-Private. Learn more.
  • Call (714) 821-9660 to reach a resident at Arbor Palms Senior Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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