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Arbor Village at Hillcrest

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1093 S Hilton St, Boise, ID 83705

For pricing & availability:
(866) 374-4058
8.4
Review score
58 reviews
Add review
8.4
Review score
58 reviews
5 star
51%
4 star
24%
3 star
5%
2 star
3%
1 star
17%
See all reviews
7.6
Review score
189 reviews
11 facilities
Arbor Village at Hillcrest
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Arbor Village at Hillcrest indoor common area
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Anonymous
-
Child of resident/client
5.0
Review for Arbor Village at Hillcrest
Staff is wonderful. [name removed] was great in assisting what my mother in law requested. Dr on staff and nurses.. I would recommend to others

About the facility
Arbor Village at Hillcrest

Retire in a neighborhood-style setting in Arbor Village at Hillcrest for independent living, assisted living, and respite care options. Located in Boise, Idaho, this community’s updated campus features lively, homey interiors, fun amenities, and lies close to parks, shopping, and restaurants.

Community Amenities and Services

To accommodate every resident’s individual needs, Arbor Village at Hillcrest takes a personalized approach to care that focuses on residents’ abilities, needs, and preferences. Compassionate staff members are available around the clock to ensure that your loved one always has access to the care they need, and emergency call systems ensure constant safety.

In the dining room, residents can enjoy chef-prepared menu options that can fit a variety of dietary restrictions and specialty diets for heart conditions and diabetes. With each dish made with senior health in mind, your loved one can eat healthy without sacrificing flavor. And with weekly housekeeping and laundry provided, you or your loved one can explore all the community has to offer stress-free.

Cozy up with a good book from the library, play bridge with friendly neighbors in the game room, tend plants in personal garden spaces, or explore Boise with assistance from the community’s concierge service.

Living Arrangements

Arbor Village at Hillcrest offers studio, one-,...

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Senior living options offered

Assisted Living

Independent Living

Pricing
for Arbor Village at Hillcrest

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Independent Living

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Studio
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1 Bedroom
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Arbor Village at Hillcrest indoor common area
Arbor Village at Hillcrest

1093 S Hilton St, Boise, ID 83705

Paramount Parks at Eagle
Paramount Parks at Eagle

815 North Eagle Road, Eagle, ID 83616

MorningStar of Boise community exterior
MorningStar of Boise

5850 N Five Mile Rd, Boise, ID 83713

Brookdale Boise Parkcenter
Brookdale Boise Parkcenter

739 East Parkcenter Boulevard, Boise, ID 83706

8.4
Review score
58 reviews
8.4
Review score
58 reviews
5 star
51%
4 star
24%
3 star
5%
2 star
3%
1 star
17%
9.7
Review score
45 reviews
9.7
Review score
45 reviews
5 star
53%
4 star
27%
3 star
11%
2 star
7%
1 star
2%
9.3
Review score
43 reviews
9.3
Review score
43 reviews
5 star
56%
4 star
30%
3 star
7%
2 star
5%
1 star
2%
9.2
Review score
41 reviews
9.2
Review score
41 reviews
5 star
50%
4 star
29%
3 star
12%
2 star
7%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Amenities
at Arbor Village at Hillcrest

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Non-Ambulatory Care
  • Memory Care
  • Diabetic Care
  • Medication Management
  • Incontinence Care

Meals & Dining

  • Guest Meals
  • Meals Provided
  • Gluten-free
  • Room Service
  • Pureed Meals
  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Ground Floor Units
  • Garden View
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Covered Parking
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Outside Patio
  • Meeting Room
  • Library
  • Computer or Media Center
  • Private Bath
  • Barber Shop
  • TV Lounge
  • Beauty Salon
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Indoor Atrium
  • Central Fireplace
  • Outdoor Common Areas

Recreational areas

  • Game Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ
  • Billiards Lounge

Services

  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Intergenerational Programs
  • Trivia Games
  • Gardening Club
  • BBQs or Picnics
  • Live Well Programs
  • Karaoke
  • Pet-focused Programs
  • Dances
  • Activities On-site
  • Christian Services
  • Yoga / Chair Yoga
  • Activities Off-site
  • Book Club
  • Art Classes
  • Devotional Activities On-Site
  • Wine Tasting
  • Birthday Parties
  • Cooking Classes
  • Walking Club
  • Bible Study Group
  • Catholic Services
  • Live Musical Performances
  • Forever Fit
  • Brain fitness / Dakim
  • Happy Hour
  • Stretching Classes
  • Educational Speakers / Life Long Learning
  • Quilting or Sewing Club
  • Holiday Parties
  • Cooking Club
  • Mormon/LDS Services
  • Community Service Programs
  • Wii Bowling
  • Men's Club
  • Live Dance or Theater Performances
  • Current Events Club
  • Day Trips and Outings

Reviews

for Arbor Village at Hillcrest

8.4Review score58 reviews
8.4
Review score
58 reviews
5 star
51%
4 star
24%
3 star
5%
2 star
3%
1 star
17%
Seasons Living
7.6
Review score189 reviews11 communities
Write a review
A Place for Mom has scored Arbor Village at Hillcrest with 8.4 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Arbor Village at Hillcrest has 58 reviews with an average "overall experience" of 3.8 out of 5.
Overall Experience
3.8
Cleanliness
3.6
Friendliness
3.9
Care Services
3.7
Staff
4.1
Meals & Dining
4.0
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored Arbor Village at Hillcrest with 8.4 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Arbor Village at Hillcrest has 58 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Seasons Living
7.6
Review score189 reviews11 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 58 reviews
Anonymous - Family/friend
Assisted Living
October 6, 2025
5.0
Verified Review
Review for Arbor Village at Hillcrest
Staff is wonderful. [name removed] was great in assisting what my mother in law requested. Dr on staff and nurses.. I would recommend to others
Anonymous - Family/friend
Independent Living
September 10, 2025
2.0
Verified Review
Room for improvement
The admin and medical staff are amazing, they have resident ambassadors that help integrate new residents. The dining staff are the only issue I have. The servers are young and unfamiliar with communicating with elderly residents and the cook is fairly useless
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
July 15, 2025
5.0
Verified Review
Amazing staff
We live out of state and placed my father in law there (he didn't want to leave Boise) almost everything was done over the phone and through the staff. They were always kind and super helpful! He always said how great the food was!
Angela - Family/friend
Assisted Living
June 5, 2025
1.0
Wrong meds and zero communication
It all started when they gave the wrong meds to my mom. No care conferences after multiple falls and ER visits with 4 broken ribs . She had a UTI for 5 months before it got treated and after we started getting the state involved as well as the ombudsman they raised her rent with out telling us and then said it was a mistake and then gave her an eviction notice to vacate with in 24hrs . We had to scramble to find another place and hire private care to be with her while she was still at Arbor .... after getting her moved with in 4 days of the notice ,its been 2 months and they still will not refund us our prorated rent for the month of April. This place is a total nighmare for the elderly !!! If you want your love ones to not be taken care of and given the wrong meds then this is the place for them !! I strongly suggest going else where!!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Anonymous - Family/friend
Assisted Living
May 6, 2025
4.0
Verified Review
A good fit
My brother seems to really like it there and I have heard no complaints from him.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
March 21, 2025
4.0
Verified Review
Review for Arbor Village at Hillcrest
The staff were kind and caring to my mother. The facility was safe and clean. I think they were on a tight budget and not all food choices were always available. The management changed in the 6 weeks my mother was a resident.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Joanne J
Assisted Living
October 3, 2024
1.0
Problem with medication administration
It looked nice,but problem with medication mismanagement prevented me from staying there. The facility appeared to have an outdated list and i was not able to confirm the correct list. I turned down a medication i no longer need,which led to difficulties and also led to my deciding to leave,plus their attempt to evict me. I left prior to any eviction,and would have fought that if i wished to stay. Under these circumstances i cannot assess living there.
Cleanliness
1
Pamela W - Family/friend
Assisted Living
September 19, 2024
4.0
Dad is happy
There are a lot of excellent services and our dad is very happy with care, activities and food. He is a religious man, so Sunday services give him extra support. He has made friends and enjoys the outings. His health has improved since moving in. His apartment is comfortable and well maintained.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
September 18, 2024
5.0
Verified Review
Long response times
Lower score for quality of care due to that is takes forever to receive response from senior staff, especially to answer availability to Medicaid beds. Understanding those are not immediate, but when the money drops below [removed]K, what happens next? Overall they are very friendly.
Cleanliness
5
Friendliness
4
Care Services
5
Activities
5
Staff
4
Meals & Dining
5
Cindy D - Family/friend
Independent Living
September 11, 2024
5.0
Arbor Village
We had a great experience with Arbor Village from the beginning. My husband and I live out of state so we were in a situation where we depended heavily on the staff to get my father-in-law moved in and all settled. [name removed] was amazing! She went above and beyond her job to be sure we felt completely comfortable with this difficult transition. The facility is clean and the food looks great. I love the variety of activities available for the residents to participate in and the care that is available if needed. Our entire experience with Arbor Village has gone way above my expectations. I would highly recommend it to anyone looking to place their loved one in assisted living.
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
5
Staff
5
Meals & Dining
5
Response from Arbor Village at Hillcrest
September 12, 2024
Thank you so much for your kind words and sharing your experience with us! It is our pleasure. We love having him as part of our family!
MM - Family/friend
Assisted Living
August 2, 2024
5.0
Verified Review
Review for Arbor Village at Hillcrest
They care about you and your loves that move into one of the rooms. The staff help me when I needed to put my mom on hospice and the staff was right there as soon as we needed anything. Staff was very good. Some got very emotional when she passed, and she was only there for a very short time.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
March 28, 2024
2.0
Verified Review
Friendly staff and great activities with serious red flags
Initially good, but three months into stay and they haven't fixed problems they promised to fix on check-in, with several reminders; had a worker using my mom's TV when she wasn't there and without permission; with left body weakness they failed to diagnose a stroke or call ambulance; and recently, a worker asked my mom to write a will to give my mom's dog to the worker
Cleanliness
3
Friendliness
5
Value for Cost
3
Care Services
2
Activities
4
Staff
2
Meals & Dining
2
Response from Arbor Village at Hillcrest
June 27, 2024
Thank you for sharing your feedback. We are truly sorry for any inconvenience your mother experienced during her stay at Arbor Village at Hillcrest. We took your concerns very seriously and investigated the issues you mentioned. Please know we have addressed these matters to prevent any recurrence. The well-being and safety of our residents are our top priorities. We appreciate your positive comments about our staff and activities. We remain committed to improving our services and resolving any outstanding issues. Please contact us directly at (208)345-4460 so we can further discuss and address your concerns. Thank you for bringing this to our attention.
Cindy - Family/friend
Independent Living
January 22, 2024
4.0
Verified Review
Cautiously optimistic
I like how it seems to be a whole community versus a skilled nursing or hospital-like facility. They seem to have a variety of activities and are open to suggestions for more. People are moving about throughout the day, so I think it provides a lot of opportunity for interaction with other residents. I really like the director(Jason) and dining staff. The PR gal, [name removed], left about the same time we signed the contract, which was a bummer, but she was a big reason we visited the facility in the first place.
Cleanliness
5
Friendliness
5
Activities
5
Staff
5
Meals & Dining
4
Anonymous - Resident/client
Assisted Living
December 14, 2023
4.0
Verified Review
Things to consider when looking for Assisted Living facilities
I really like this place for the activities, but the care plans are too vague and for the money, are really expensive for the quality of care you receive. It makes me wonder if it is the CNA staff. The staff do as little as possible. They have to be told every move to make, or the resident does the work the staff is supposed to do. Maybe more training? For a simple Assisted Living with a care plan that includes meals and activities, it is great. I feel the care plan is too expensive for what you get in return. The kitchen is very cheap. The drink machines break down a lot. There is little variety in the meals. The breakfast plates are cold, which makes the meal cold. The popular meals on the menu run out before the meal time ends. So, if the resident comes on the end of the time frame, they are not able to receive the popular entrée. The kitchen staff do not like to use the steam tables because they are hard to clean? The dinner plates are heated. The staff gets a lot of complaints, but do nothing to change. When confronted, the staff has a lot of excuses. In fact, all the staff here is full of excuses when confronted and do nothing to change, or alleviate the problem. The housekeeper does minimum care, spot clean, sweep, and vacuum the middle of the room. She only does more if specifically asked to. The communication with the family is tell them what they want to hear, and change nothing. I have a lot of changes. The biggest one is re-evaluate the budget. Especially on the kitchen and meals. This place is the least expensive place I found, but I guess you get what you pay for. Cheap, especially the staff and care plan. I really like this place for the atmosphere, the service and care, not so much. I would not recommend this place if the resident needed any care above meals and help if you fall. Maybe for medicine regiment.
Cleanliness
3
Friendliness
2
Value for Cost
3
Care Services
5
Activities
5
Staff
1
Meals & Dining
3
Anonymous - Family/friend
Assisted Living
October 11, 2023
5.0
Verified Review
Highly Recommended
Arbor Village at Hillcrest is a very nice facility. My loved one is happy there. My wife and I visit her weekly. The facility was renovated, it is very clean. Cost wise, it costs less than most other surrounding facilities. The staff is very attentive for all of the resident's needs. They take pride in their duties and are very positive. The housekeeping is great. Everything is kept very clean. Communication with family members is great, we've had no problems. The meals are pretty good. My loved one states that they have a different variety. I would highly recommend Arbor Village at Hillcrest to all.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Resident/client
Independent Living
October 10, 2023
4.0
Verified Review
A good fit for me
And area that Arbor Village at Hillcrest could improve on would be to have more staffing. Also they could have better use of digital environment for the residents. However with those improvements I would recommend Arbor Village at Hillcrest to other families.
Cleanliness
3
Friendliness
5
Value for Cost
4
Care Services
3
Activities
4
Staff
5
Meals & Dining
4
Maria Waldron - Family/friend
Independent Living
October 2, 2023
5.0
Arbor Village at Hillcrest has been nothing short of EXEMPLARY!
We've recently moved my beloved Momma into this residential community and they have been nothing short of EXEMPLARY! From the initial tour to the contract signing, to generous assistance in getting her settled into her well adorned and nicely appointed respite room and eventually into her permanent accommodations - the staff's warm, welcoming and genuinely caring attention in all aspects has been just remarkable! Truly... Thank you to [name removed], [name removed] and all the staff for making this difficult transition SO much more enjoyable and peaceable. Our immense gratitude!
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Aaron - Toured community
Assisted Living
June 28, 2023
5.0
Verified Review
Tour of Arbor Village
We toured Arbor Village at Hillcrest during our search for an Assisted Living facility for our loved one. This facility was nice. The amenities and services offered at this facility were great. We liked this facility!
anonymous - Toured community
Independent Living
November 16, 2022
5.0
Verified Review
Tour experience
I had a great tour with Arbor Village at Hillcrest. I saw on the news recently tat they are trying to re-zone and so this facility will then just turn into regular apartment buildings. There are about 117 residents who live there so they will all have to move. After seeing that, it makes me glad that I did not choose this facility because I would have had to move my loved one out and find a new place.
Response from Arbor Village at Hillcrest
November 23, 2022
Thank you for your feedback. We are glad to hear that you had a great tour at our community. Our current residents love our community and our staff, and we are so grateful for the warm welcome they give to the many new residents who are joining our community. Please feel free to reach out to us directly and we would be happy to correct what you have heard.
anonymous - Family/friend
Assisted Living
October 4, 2022
3.0
Verified Review
Our experience at Arbor Village
I think that they could improve on their response time when requests for room repairs are made.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
3
Staff
5
Meals & Dining
5
Viewing 1-20 out of 58 reviews

Neighborhoods
around Arbor Village at Hillcrest

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Idaho regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Idaho regulations for Assisted Living.

Frequently Asked Questions
about Arbor Village at Hillcrest

Arbor Village at Hillcrest offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Arbor Village at Hillcrest 8.4 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (208) 345-4460 to reach a resident at Arbor Village at Hillcrest.
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Studio, 1bd, 2bd, Detached Cottages / Bungalows, Semi-Private
Choice, independence and new friends await you at Truewood by Merrill, Boise. Our lovely two-story building lends lush courtyards, a dedicated staff and many planned activities to our residents. Our friendly licensed nurses and caregiver teams ensure every resident at Truewood by Merrill, Boise...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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