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Azalea Trails Assisted Living and Memory Care

5550 Old Jacksonville Hwy, Tyler, TX 75703

For pricing & availability:
(866) 374-4058
7.8
Review score
47 reviews
Add review
7.8
Review score
47 reviews
  • 5 star
    73%
  • 4 star
    15%
  • 3 star
    6%
  • 2 star
    2%
  • 1 star
    4%
See all reviews
8.5
Review score
4157 reviews
108 facilities
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Azalea Trails Assisted Living and Memory Care
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Azalea Trails Assisted Living and Memory Care community exterior
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Azalea Trails Assisted Living and Memory Care in google map

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Anonymous

Child of resident/client

5.0 out of 5 stars

5's across the board! When you walk in the door it is beautiful and open area. Very welcoming and feels like you are at someone's home or hotel lobby all rolled up in one. All of the common areas are inviting. Plenty of areas inside and out to relax and visit. It is so clean and the staff are all friendly and professional.

Read all reviews

Azalea Trails Assisted Living and Memory Care

About the facility

At Azalea Trails, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Tyler area. Residents have many opportunities to participate in a variety of life-enriching activities and events designed to stimulate the mind, body and soul.

Our executive leadership works daily to ensure that care is delivered in a respectful and comprehensive nature and where any additional services are communicated timely. We appreciate you, your family and the preferences that are noted. You deserve to be treated in this way and it is our goal to do just that.

Azalea Trails also includes a specially designed neighborhood to serve the special needs of individuals living with Alzheimer's disease, dementia and other forms of memory loss. Every day we make it a goal to go above and beyond to enrich the lives of our residents. With our SPARK Lifestyle program, a Montessori-inspired philosophy for care, we create a specialized, life-enriching environment that affords each individual maximum self-expression. The staff is committed to delivering a quality of care that meets the resident's physical, social, spiritual and emotional needs.

Our talented team...

Senior living options offered

  • Assisted Living
  • Memory Care

Azalea Trails Assisted Living and Memory Care

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    1 BedroomStarting at $4,095/mo
  • Unlocked
    2 BedroomsStarting at $5,595/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $5,485/mo
  • Unlocked
    Semi-PrivateStarting at $5,205/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Azalea Trails Assisted Living and Memory Care
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Select preferred date

Amenities

at Azalea Trails Assisted Living and Memory Care

Healthcare Services

  • Diabetic Care
  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care

Meals & Dining

  • Guest Meals
  • Room Service
  • Special Dining Programs
  • Vegetarian

Room Amenities

  • Handicap Accessible
  • Ground Floor Units
  • Garden View
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Air Conditioned

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Pet Care Available

Common areas

  • Computer or Media Center
  • Central Fireplace
  • Outside Patio
  • Barber Shop

Recreational areas

  • Game Room
  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Pet-focused Programs
  • Educational Speakers / Life Long Learning
  • Trivia Games
  • BBQs or Picnics

Compare

Azalea Trails Assisted Living and Memory Care community exteriorAzalea Trails Assisted Living and Memory Care

5550 Old Jacksonville Hwy,
Tyler, TX 75703

Atria Willow ParkAtria Willow Park

3500 South Vine Avenue,
Tyler, TX 75701

Brookdale Tyler South community exteriorBrookdale Tyler South

5403 Plantation Drive,
Tyler, TX 75703

Garden Estates of TylerGarden Estates of Tyler

2055 W. Grande Boulevard,
Tyler, TX 75703

7.8 out of 10
Review Score47 reviews
9.8 out of 10
Review Score124 reviews
9.7 out of 10
Review Score60 reviews
9.5 out of 10
Review Score87 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

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View map

View map

Download brochure

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Call Now

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Reviews

for Azalea Trails Assisted Living and Memory Care

7.8 out of 10
Review Score47 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.2
Meals & Dining
4.3
Activities
4.4
Value for Cost
4.2

A Place for Mom has scored Azalea Trails Assisted Living and Memory Care with 7.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Azalea Trails Assisted Living and Memory Care has 47 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 47 reviews

Last Updated: 9/27/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Wendy Morgan

Not Sure

Toured community

September 27, 2026

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Staff
5.0

Exterior is a bit dated with color choice but interior is clean and comfortable looking. 1 bedroom room is adequate but small. May be due to layout.

Anonymous

Assisted Living

Family/friend

July 15, 2026

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

5's across the board! When you walk in the door it is beautiful and open area. Very welcoming and feels like you are at someone's home or hotel lobby all rolled up in one. All of the common areas are inviting. Plenty of areas inside and out to relax and visit. It is so clean and the staff are all friendly and professional.

Anonymous

Memory Care

Family/friend

May 8, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Our family's experience

They were understaffed but a few staff members were very attentive and understood the needs of seniors. Since the nursing staff was inadequate, hospice nurse was brought in to provide services. I wish we had known sooner about hospice support for people with dementia.

Anonymous

Assisted Living

Family/friend

November 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Azalea Trails Assisted Living and Memory Care

My mother was at Azalea Trails for only a month. I was very impressed with how clean and friendly it was. I live in Missouri, so I never had a chance to visit while my mother was in residence there. At first reports were encouraging regarding her participation in activities and meals. Problems soon arose regarding her resistance to cooperating with her caretakers. Azalea management informed us that they did not have adequate staff to give my mother the care she needed, and they told us we needed to take her out. We were very disappointed because they had led us to believe that, once she was a resident there, they would give her everything she needed up until she passed away. The only good thing was they admitted their inadequacy rather than just letting her languish and suffer due to inadequate services.

Anonymous

Assisted Living

Family/friend

October 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

5 for all categories. What we like the most about Azalea Trails is the friendliness of the staff and the cleanliness of the community. Yes, I would recommend this community to other families, without, question!

Holly N

Memory Care

Family/friend

June 20, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Transition to Memory Care

The transition to memory care had some high and low points. Staff were friendly and listened to our concerns but staff did not appear to have additional training or information from administration about my mom’s specific needs. My mom has many challenges and staff are learning how to help her the best they can. Clothing and items have been misplaced therefore we have learned not to provide things that are costly. The nurse communicates frequently with family making us aware of challenges and mishaps.

Anonymous

Assisted Living

Family/friend

June 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

My loved one was previously a resident at Azalea Trails Assisted Living and Memory Care and the overall experience was great. They cared and addressed any problems that we had professionally and quickly. I would recommend Azalea Trails to others.

Melinda

Memory Care

Family/friend

April 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Facility

The facility is super nice. The rooms are just the right size for what we needed. All of the staff has been wonderful with my Dad as well as the other residents. We are very pleased.

John

Assisted Living

Family/friend

March 15, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Azalea Trails Assisted Living and Memory Care

It's a very nice place..Care for the residents are very good. My only comment is my parents didn't have a welcoming as promised..we dealt with [name removed] and she is no longer there..They did not get a tour or understand some of the activities. And when the bus took them places...other than that, it was no issues.

ST

Assisted Living

Family/friend

January 31, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Support , compassion, and care in stressful family situations

The Azalea community is very open , accessible and friendly. Always have someone available on short notice if a need arises. Staff turnover can be difficult for those in memory care , but the current staff seems very competent and motivated to improve the lives of the residents.

Anonymous

Memory Care

Family/friend

August 25, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

I would not recommend unless you have lots of money.

We loved them. But too expensive. Dad got sick and they increased his care to over [name removed] a month. That is too much for average person an should not be allowed. Increased price on us. Not acceptable. We really liked azalea trails at first. But they just kept uping our level of care. I would definitely choose a place with one price for all levels

Beverly

Assisted Living

Family/friend

June 5, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

I would highly recommend Azalea Trails Assisted Living and Memory Care to others. This is a hard process to go through. They were more than patient and accommodating with our issues as they came up. My parents love the food. It's served by a great group of sweet women who seem to care. So far, communication with the family has been minimal. I guess they are handling the little issues that come up and will contact us if they become bigger issues. My parents are very social. Daddy sees his time there as a ministry to encourage "old people". He's 91. Lol. Everyday, my parents like it here more and more. Daddy feels that it's the perfect place for them. They've been here for two months now and we feel a great sense of relief feeling that they are well cared for. Praying things continue in this direction as my parents and our family navigate this unknown future. But today.......life is good!

Carlene L

Assisted Living

Toured community

September 27, 2022

5.0 out of 5 stars
Verified Review

The staff member who conducted our tour was very professional and knowledgeable. The place was beautiful and clean. The eating area was nice as well. I was shown a room that would suite my parents. The tour was complete and from that visitation I would have had no problem with my parents moving in there. I chose another place because I had three references for the other community and I decided to go with that. I knew the people who had actually used that facility and that's who they recommended.

Anonymous

Assisted Living

Industry reviewer

September 8, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Place!

This place has been such a wonderful experience! Staff is friendly and take great care of their residents! We wouldn't be anywhere else!

Anonymous

Assisted Living

Family/friend

September 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

It was a beautiful place with very friendly compassionate workers. One suggestion would be to make sure when shopping, that you get a clear idea of the procedure, if your family member declines in health. I would recommend that people check it out, as it is a good place.

anonymous

Memory Care

Family/friend

September 2, 2022

4.0 out of 5 stars
Verified Review

Azalea Trails experience

Azalea Trails is great, it is just way too expensive. We came in on the lowest level of care and within 2 months got moved to the highest. The care they provide is wonderful. My advice to anyone looking for memory care would be to go someplace that does not have levels of care because they will always need more. Go some place that has one, all inclusive price rather than add ons.

anonymous

Assisted Living

Family/friend

July 22, 2022

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

staff is friendly but regional manager breaks any promise staff makes

Very difficult to recoup money when facility does not keep the promises and expectations they give to clients. For example, staff promised a weekend admission and after I arranged several schedules of family to make this happen, other staff said absolutely no weekend admissions. The regional manager refused to refund the [fee removed] we put down for the weekend admission.

D R

Assisted Living

Family/friend

March 8, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

Would Like to See Improvements

I would not recommend at all. I have even applied to work there to help make changes. There activities are awful. They need some activities. For what we pay, there should be more things going on for residents. I have spoken with other family members and its the same consensus. It is bad. The food is not healthy food. It's all pre packaged food. My loved one doesn't like the food. They don't seem to be given the residents a better quality of life. This place act's like just provides a bed to sleep. I am really disappointed.

anonymous

Assisted Living

Toured community

June 30, 2021

4.5 out of 5 stars
Verified Review

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider. The community was very nice and they were very accommodating to us.

Cathy

Memory Care

Family/friend

March 15, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Peace of Mind

The employees and residents are very friendly. The staff is very nice and patient when our loved one is not remembering correctly, and also with the family when we're dealing with that. They're very understanding dealing with someone with memory deficiencies. The building is always very clean, no odor or anything. The apartments are cleaned once a week, and I really like that. I like that we don't have to worry about our loved one getting hurt. We know that our loved one is safe here. We haven't observed any weight loss, so we know our loved one is getting sufficient nutrition. Some meals the option may not be a favorite, but other meals our loved one says it was really good that day. The activities are enjoyable. The cost is high, but the peace of mind is worth it. This is a very good place, I would highly recommend Azalea Trails.

Azalea Trails Assisted Living and Memory Care

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Azalea Trails Assisted Living and Memory Care

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Azalea Trails Assisted Living and Memory Care

  • Azalea Trails Assisted Living and Memory Care offers 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (903) 561-4307 to reach a resident at Azalea Trails Assisted Living and Memory Care.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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