About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2025 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2025 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brightmore of East Memphis

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6420 Quince Road, Memphis, TN 38119

For pricing & availability:
(866) 374-4058
9.7
Review score
28 reviews
Add review
9.7
Review score
28 reviews
5 star
75%
4 star
18%
3 star
7%
2 star
0%
1 star
0%
See all reviews
8.9
Review score
100 reviews
7 facilities
Brightmore of East Memphis
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Brightmore of East Memphis
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Anonymous
-
Spouse or partner of resident/client
5.0
Our experience
I rate each category a 5. Everyone is so friendly and helpful. I definitely would recommend The Summit to anyone. Yes, we would recommend The Summit of Germantown to other families based on the experience so far.

About the facility
Brightmore of East Memphis

Brightmore of East Memphis, a full-service rental senior living community in East Memphis near Germantown and Collierville, has the answer.

Brightmore of East Memphis provides the vibrant retirement lifestyle you’ve always wanted. Here, you can choose from a number of Independent Living rental apartment home floor plans, take advantage of the financial flexibility of zero entrance fees, and enjoy numerous amenity options for active living.

Additionally, Brightmore of East Memphis offers peace of mind with additional levels of support and care available right onsite. Residents have priority access to our accommodations for Assisted Living and Memory Care in East Memphis, providing you with ongoing support options should the need arise.

At Brightmore of East Memphis, you have all you need to truly live carefree.

Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Brightmore of East Memphis

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo

Independent Living

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brightmore of East Memphis

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Brightmore of East Memphis
Brightmore of East Memphis

6420 Quince Road, Memphis, TN 38119

HarborChase of Germantown community exterior
HarborChase of Germantown

6300 Briarcrest Ave, Germantown, TN 38120

Heritage at Irene Woods outdoor common area
Heritage at Irene Woods

4580 Forest Hill Irene Rd, Memphis, TN 38125

Village at Primacy Place
Village at Primacy Place

6015 Primacy Pkwy, Memphis, TN 38119

9.7
Review score
28 reviews
9.7
Review score
28 reviews
5 star
75%
4 star
18%
3 star
7%
2 star
0%
1 star
0%
9.9
Review score
30 reviews
9.9
Review score
30 reviews
5 star
84%
4 star
10%
3 star
3%
2 star
0%
1 star
3%
9.2
Review score
16 reviews
9.2
Review score
16 reviews
5 star
81%
4 star
19%
3 star
0%
2 star
0%
1 star
0%
9.0
Review score
45 reviews
9.0
Review score
45 reviews
5 star
52%
4 star
33%
3 star
11%
2 star
4%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Assisted Living

Amenities
at Brightmore of East Memphis

Healthcare Services

  • High Acuity Care
  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Meals Provided
  • Pureed Meals
  • Vegetarian
  • Vegan
  • Guest Meals
  • Low / No Sodium
  • No Sugar
  • Room Service
  • Special Dining Programs
  • Organic
  • Kosher
  • Gluten-free
  • Professional Chef
  • Restaurant Style Dining

Room Amenities

  • Kitchenette
  • Handicap Accessible
  • Full kitchen
  • Cable or Satellite TV
  • Garden View
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Ground Floor Units
  • Private patio, deck, or balcony
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Meeting Room
  • Outdoor Common Areas
  • Outside Patio
  • Private Bath
  • TV Lounge
  • Indoor Atrium
  • Library
  • Central Fireplace
  • Barber Shop
  • Indoor Common Areas

Recreational areas

  • Golf Course or Putting Green
  • Arts and Crafts Center
  • Swimming Pool
  • Game Room
  • Fitness Center
  • Raised Garden Beds
  • Movie or Theater Room

Services

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Christian Services
  • Protestant Services
  • Choir / Singing Club
  • Devotional Activities Offsite
  • Dances
  • Activities Off-site
  • Sensory-based Programs
  • Buddhist Services
  • Wine Tasting
  • Art Classes
  • Quilting or Sewing Club
  • Live Musical Performances
  • Trivia Games
  • Holiday Parties
  • Cooking Club
  • Book Club
  • Pet-focused Programs
  • Water Aerobics
  • Current Events Club
  • Devotional Activities On-Site
  • Resident Band or Musicians
  • Day Trips and Outings
  • Cards / Pinochle Club
  • Visiting Chaplain or Priest
  • Walking Club
  • Jewish Services
  • Activities On-site
  • Live Dance or Theater Performances
  • Happy Hour
  • Visiting Rabbi
  • Bible Study Group
  • Brain fitness / Dakim
  • Gardening Club
  • Other Religious Services
  • Educational Speakers / Life Long Learning
  • Community Service Organizations
  • Live Well Programs
  • Wii Bowling
  • Islamic Services
  • Adventist Services
  • BBQs or Picnics
  • Intergenerational Programs
  • Stretching Classes
  • Men's Club
  • Reminiscence Programs
  • Karaoke
  • Birthday Parties
  • Catholic Services
  • Forever Fit
  • Cooking Classes
  • Bridge Club
  • Community Service Programs
  • Mormon/LDS Services
  • Yoga / Chair Yoga

Reviews

for Brightmore of East Memphis

9.7Review score28 reviews
9.7
Review score
28 reviews
5 star
75%
4 star
18%
3 star
7%
2 star
0%
1 star
0%
Liberty Properties
8.9
Review score100 reviews7 communities
Write a review
A Place for Mom has scored Brightmore of East Memphis with 9.7 out of 10 using our proprietary review score based on 28 reviews in the last 2 years. Over all time, Brightmore of East Memphis has 28 reviews with an average "overall experience" of 4.7 out of 5.
Overall Experience
4.7
Cleanliness
5.0
Friendliness
5.0
Care Services
4.7
Staff
4.5
Meals & Dining
4.3
Activities
4.7
Value for Cost
4.8
A Place for Mom has scored Brightmore of East Memphis with 9.7 out of 10 using our proprietary review score based on 28 reviews in the last 2 years. Over all time, Brightmore of East Memphis has 28 reviews with an average "overall experience" of 4.7 out of 5.
Parent company
Liberty Properties
8.9
Review score100 reviews7 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 28 reviews
Anonymous - Family/friend
Assisted Living
October 1, 2025
5.0
Verified Review
Our experience
I rate each category a 5. Everyone is so friendly and helpful. I definitely would recommend The Summit to anyone. Yes, we would recommend The Summit of Germantown to other families based on the experience so far.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brightmore of East Memphis
October 6, 2025
Thank you so much for sharing your experience! We’re delighted to hear that our associates have been friendly and helpful, and that The Summit of Germantown has made such a positive impression on you. It truly means a lot to us that you would recommend our community to other families—your trust and kind words are greatly appreciated. We’re so glad you feel at home here and look forward to continuing to support you and your family. —The Summit of Germantown Team
Leigh K - Family/friend
Independent Living
September 26, 2025
5.0
Verified Review
Review for The Summit of Germantown
When visiting TN we looked at multiple places in the area that were somewhat within my aunt's limited funds. My parents had researched places nearest her home, but were not within her budget. A place for mom, listened and took into consideration my aunt's level of care needs as well as financial hardship. They sent us a list, as well as connected us through phone and email to each location that fit within these guidelines. We did all this within 1-2 days. (visited, decision and move in!) We visited each place and hands down The summit of Germantown far exceeded ANYthing we thought possible, and we have seen a lot! Here are some positives: Staff- from the front desk, to the kitchen crew, to the administration everyone is very welcoming and kind. It feels like a community from the front door on! My aunt started in independent living and had a bedroom, kitchen and living room. After almost a year in this setting, it was time for us to move her to assisted living and my mom was not eager to make this decision due to fear of losing freedoms and self worth as well as dropping down in size of living space. On my visit we looked at rooms and decided that it was in the best interest of my aunt as my mom was paying additionally for someone to come in to help with meds, baths, and daily living. (Upon moving her to an efficiency style room where they provided the furniture if we wanted (we did use theirs) my aunt's reaction on entering the room set up- "It's so big!") Setting- Clean, safe, easy to maneuver. The summit has each level of care needed : independent, assisted, and memory care! There are TV's in the main spaces, activities galore, fireplaces where residents gather, decor that is warm and inviting throughout! It has always looked and smelled clean- and I never schedule a visit, I just pop in! My aunt is now in an efficiency style housing on the assisted living floor and EVERYONE is so nice, welcoming, helpful, upbeat. From the residents to the staff I have nothing bad to say. I am a RN and have seen many many things and The summit surpaces all expectations. Negative- I only have oneish, and it isn't that big of a deal... We were not aware of the need for a TB check prior to changing care levels. Also, getting the cable turned on in the room we were moving to took longer than we anticipated... Again, we did each move in or around very quickly as I was only in town for a few days, so not much prep time on either participant's part... overall.... This is nothing that we weren't able to overcome. The facility worked with the Dr's office to get the necessary tests done quickly to get her transfer completed in a timely manner. I was asked to rate The summit of Germantown on a 1-5 scale, 5 being the best- I would give it a 10. No joke. We love them and tell everyone about them! I hope they have room for everyone that needs one!! If rating A place for mom, I would also rate them high- maybe a 9, only because they checked it too often sometimes!! the facilities we were offered called and texted so much on the front end it was hard to concentrate on getting the move done! How often can we say nowadays that people over did their job!! I'd rather this than not calling me and me needing info. Summit- keep up the good job! We appreciate you and your resources.
Response from Brightmore of East Memphis
October 6, 2025
Thank you so much for sharing your experience, Leigh! We’re thrilled to hear that The Summit of Germantown has exceeded your expectations and that your aunt has felt welcomed, supported, and comfortable throughout her transition. Our associates take great pride in creating a community where residents feel safe, valued, and at home, and it’s wonderful to hear that reflected in your visits and her experience. We also appreciate your thoughtful notes on the small hurdles—our team strives to make every transition seamless, and it’s great to know that even when challenges arose, we were able to support your family quickly and effectively. Your kind words about our associates, community, and overall environment truly mean a lot to all of us, and we’re grateful for your recommendation. —The Summit of Germantown Team
P 'Skeeter' Roberts - Family/friend
Assisted Living
September 25, 2025
5.0
Verified Review
Extremely well satisfied
We rate The Summit a very strong 5! We have been pleased beyond description with virtually every aspect of our experience here! We are very thankful to [name removed]for guiding us here. When either I or my wife becomes deceased or incapacitated, we might need to contact APFM for nursing home references. Don't know when that might happen, but we hope it will be several years from now.
Response from Brightmore of East Memphis
October 6, 2025
Thank you for sharing your kind words, Skeeter! We’re thrilled to hear that your experience at The Summit of Germantown has been so positive and that our team was able to guide you and your family. It’s wonderful to know that our community has provided the support and comfort you were hoping for. We look forward to continuing to make The Summit of Germantown a place you feel at home for many years to come. —The Summit of Germantown Team
Terri - Family/friend
Independent Living
September 23, 2025
4.0
Verified Review
overall a great experience
Excellent staff, very easy to work with, great options, pleasant environment, great value. My aunt and now my father live here - only complaint is food does not meet expectations; challenges even when providing feedback. We supplement with grocery, but my father can no longer cook, and feel it should be included in cost.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
2
Response from Brightmore of East Memphis
September 26, 2025
Hi Terri, Thank you for sharing your experience and for trusting us with both your aunt and your father. We’re so glad to hear that you’ve found our associates helpful and the community welcoming. We appreciate your feedback regarding the dining experience—this has been shared with our team, and we will be reaching out to you to discuss your concerns further. We’re grateful to have your family as part of our community and look forward to supporting your father every day. Sincerely, The Summit of Germantown
Anonymous - Family/friend
Assisted Living
September 22, 2025
5.0
Verified Review
A friendly place for my MIL
Make sure the food options are to their liking. Understand that it is only at about 1/3rd capacity and that activities are sparsely attended. I would recommend to others.
Response from Brightmore of East Memphis
September 26, 2025
Thank you for sharing your thoughts! We’re so happy to hear you would recommend The Summit of Germantown. We’re always looking for ways to make our dining options and activities even more enjoyable, and your feedback is a big help. It’s a pleasure to have you as part of our community, and we look forward to continuing to welcome you home.
Anonymous - Family/friend
Independent Living
September 19, 2025
4.0
Verified Review
Friendly professional staff
Staff was great touring the property and getting everything set for moving in. The staff has been friendly and professional. One thing that would have been helpful is a booklet letting the resident know meal times and procedure for filling out menus, activities and how to sign up for them, how housekeeping works, etc so resident can refer back to it as needed.
Response from Brightmore of East Memphis
October 3, 2025
Thank you for sharing your feedback! We’re glad to hear our associates made your touring and move-in experience smooth and welcoming. We’re currently in the process of updating our resident guide, and your suggestions about including meal times, activity sign-ups, and housekeeping procedures are exactly the kind of input we value. We appreciate you helping us make life at The Summit of Germantown even easier to navigate! Sincerely, The Summit of Germantown Team
Michael - Family/friend
Assisted Living
July 17, 2025
5.0
Verified Review
"Most Excellent"
Extremely friendly and accommodating staff. They treat residents like their own family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brightmore of East Memphis
July 22, 2025
Hello Michael, Thank you for your kind words! At The Summit of Germantown, creating a welcoming and compassionate environment is at the heart of what we do. We're so glad to hear that our associates made you feel that sense of family—we truly value each resident and strive to make our community feel like home. We appreciate you sharing your experience! Sincerely, The Summit of Germantown
Amanda L - Family/friend
Assisted Living
June 20, 2025
5.0
Verified Review
Our Family's Experience
The facility is clean, it's really nice inside, the staff is kind and welcoming, and they have a ton of events like live weekly music for residents. my mom lives there now, and I feel really confident in their care.
Response from Brightmore of East Memphis
June 27, 2025
Hello, Thank you for sharing your experience. We’re pleased to hear that you find our community clean and inviting, and that our associates have made a positive impression. Offering engaging events like live weekly music is just one way we strive to create a vibrant and welcoming home for our residents. We’re honored to care for your mom and appreciate the trust you’ve placed in us. Please don’t hesitate to reach out if there’s ever anything we can do to support your family. Sincerely, The Summit of Germantown Team
Jason W - Family/friend
Assisted Living
June 4, 2025
5.0
Verified Review
Review for The Summit of Germantown
It's a wonderful place. My mom loves it and everyone is helpful and nice. It's definitely a 5 plus the cost is great for what she gets.
Response from Brightmore of East Memphis
June 10, 2025
Hello Jason, Thank you for your wonderful review! We're thrilled to hear that your mom loves living at The Summit of Germantown and that you find our associates helpful and kind. Providing exceptional senior living at a great value is something we strive for every day. If there’s anything more we can do to enhance your mom’s experience, please don’t hesitate to reach out. Sincerely, The Summit of Germantown Team
Terry G - Family/friend
Independent Living
June 4, 2025
5.0
Verified Review
A great fit for us, checked all the boxes for the folks
Great location, secure, very nicely decorated. It's very large in scale and feels elegant in the common areas.
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
5
Meals & Dining
5
Response from Brightmore of East Memphis
June 10, 2025
Hello Terry, Thank you for your thoughtful feedback! We’re delighted to hear you appreciate our convenient location, secure environment, and beautifully designed spaces. At The Summit of Germantown, we strive to create an elegant and welcoming senior living experience for all who call our community home. If there’s anything more we can do to enhance your experience, please don’t hesitate to let us know. Sincerely, The Summit of Germantown Team
Anonymous - Family/friend
Assisted Living
May 8, 2025
4.0
Verified Review
Ended up being a disappointment.
I think the sales person (she is no longer there) was very pushy and said things to get me to sign. She was put in assisted living but at her first review, the staff put her in memory care. There was no meeting beforehand with me and not a very satisfactory explanation to me as to the reason why. I did not get to see any paperwork. While in assisted living, she had an incident where she got too hot while I was drying her hair and passed out. The emergency medical watch she had on was not working and I had to go out in the hall and scream for assistance and it took a while for the ambulance to come. It was on a Saturday and staff didn't seem to know what to do but they had her record which said DNR so they weren't going to do anything! I kept calling Faye's name and hitting her and she came around. At first in assisted living, Faye stayed in her room in the bed. I don't think they had much going on or it was early in the morning for [name removed]. When she moved down to memory care, the residents sat around in the big activity area a lot. There was a price change too which was another reason I moved [name removed]out.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
3
Meals & Dining
5
Anonymous - Resident/client
Independent Living
May 5, 2025
5.0
Verified Review
A great place to live
5 on all. We are in independent living so quality of care is from what I have heard. We are very satisfied with being here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from Brightmore of East Memphis
May 7, 2025
Hello, Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re very satisfied with your experience at The Summit of Germantown. Our goal is to create a warm, welcoming community where our residents feel truly at home, and it’s heartening to know that we’ve achieved that for you. Thank you for being a valued part of our community! Sincerely, The Summit of Germantown Team
Anonymous - Family/friend
Assisted Living
April 29, 2025
3.0
Verified Review
Review for The Summit of Germantown
The facility is very pretty and the staff that they have is nice and professional with a few exceptions on the assisted living floor. They are severely understaffed which results in medical errors primarily on the weekends which is frustrating. During weekdays things are find but they are slow to respond to the residents call button primarily due to insufficient staff. The existing regular staff however does the best they can. Housekeeping services are advertised as part of the basic package but my mom was here for 2and a half months before someone came by and me and a friend primarily come by to sweep & etc. because housekeeping rarely shows up. We haven't seen anyone for several weeks.
Cleanliness
5
Friendliness
4
Value for Cost
3
Staff
3
Meals & Dining
3
Response from Brightmore of East Memphis
May 6, 2025
Hello, Thank you for sharing your feedback. We're grateful for your kind words about our community and associates. We’re sorry to hear that your experience didn’t fully meet expectations, and we would love to learn more about your situation so that we can address it promptly. Your concerns are important to us, and we want to ensure the best possible experience for both you and your loved one. Please don’t hesitate to reach out to us directly at (901) 436-1296 or via email at info@thesummitofgermantown.com. We look forward to hearing from you and working together to make improvements. Thank you again for bringing this to our attention. Sincerely, The Summit of Germantown Team
Anonymous - Family/friend
Independent Living
April 10, 2025
4.0
Verified Review
Our experience
Meals are only 2 times a day. It was great when mom first moved in... beautiful new facility with great staff but mostly empty (just opened). [name removed] management took over & total staff changeover. No longer served meals in dining room unless bar area too full, lack of staff led to cold food & limited options, lots of changes. Might be better now after several months of new management though. It's more of an apartment building for elderly & not like care facility... no grab bars (had to buy own), no fall alert/medic alert in independent living, won't check on resident/call family if 911 called by resident. We moved mom back to Town Village when they lowered their rates because she needed more assistance than Summit offered & there is more staff to dote on her
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
3
Meals & Dining
2
Response from Brightmore of East Memphis
April 23, 2025
Hello, Thank you for sharing your feedback. We are grateful for the time your family spent with us. We understand that over time your experience evolved, and we sincerely appreciate you bringing this to our attention. We truly value your insights and would welcome the opportunity to learn more about your experience so we can continue to improve. If you’d like to discuss this further, please feel free to reach out to us at (901) 436-1296 or info@thesummitofgermantown.com. Thank you again for your feedback, and we wish you and your mom all the best moving forward. Sincerely, The Summit of Germantown Team
M W - Family/friend
Independent Living
April 3, 2025
5.0
Outstanding
From the initial contact, through the tours, and the move-in, the process was seamless. The resources that helped at each stage were second to none! The moving coordinator was instrumental in making sure we only brought the items that would fit into the apartment.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Vickie Watson - Family/friend
Independent Living
April 1, 2025
5.0
Great decision
Working with the Summit of Germantown has been so easy. I am so glad I made the decision to move my mother to the Summit. The staff is wonderful. My mother enjoys the food that is prepared daily. And she has plenty of activities to keep her busy if she likes.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
MARGARET ANN ESPY - Resident/client
Independent Living
April 1, 2025
5.0
Happy at Summit
I have had good experience with staff, meals, and activities. My apartment is comfortable and convenient. I have made many new friends in a short time. I feel the value for price is excellent. The overall feel of the facilities is welcoming and attractive. I am recommending the Summit to my friends.
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
4
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
February 28, 2025
5.0
Verified Review
A nice and quiet community
What we like the most about The Summit is the location and the cleanliness and yes, we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Response from Brightmore of East Memphis
April 23, 2025
Hello, Thank you for your kind review! We’re thrilled to hear that you appreciate the location and cleanliness of The Summit of Germantown. We take great pride in maintaining a beautiful and welcoming environment for our residents and their families. Your recommendation means a lot to us, and we’re grateful for your trust. If you ever need anything or have further feedback, don’t hesitate to reach out to us at (901) 436-1296 or info@thesummitofgermantown.com. Sincerely, The Summit of Germantown
Anonymous - Resident/client
Assisted Living
January 31, 2025
4.0
Verified Review
Summit of Germantown
What more could anyone want, gym, pool, activities, washer dryer in room, Beautiful place, just No management. [name removed] in the kitchen was GREAT, as was [name removed]. We didn't have a server one evening, 21 people were wondering what to do, we had 2 new couples, I went to tables and told everyone have patience, I have 45 years, hospitality and large motel management so I tried to pour water but couldn't because of the regulations, [name removed] came down to the front of the dining room, looked around, saw the panic and problems, turned around and left. I went to her office to see if she would come and help, she shut the door and didn't come to help???
Response from Brightmore of East Memphis
April 23, 2025
Hello, Thank you for sharing your feedback. We are so glad to hear that you enjoyed the amenities such as the gym, pool, activities, and the convenience of the in-room washer and dryer. It’s wonderful to know that the staff in the kitchen made such a positive impact on your experience! We understand that the service during your dining experience did not meet expectations, especially with a larger group. We appreciate your effort in stepping up and helping in any way you could. We are committed to providing exceptional service, and we are reviewing our procedures to ensure that situations like this are handled more efficiently in the future. If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us at (901) 436-1296 or via email at info@thesummitofgermantown.com. We value your input and thank you again for your patience and understanding. Sincerely, The Summit of Germantown Team
Paul R - Resident/client
Assisted Living
December 13, 2024
5.0
Verified Review
Exactly what we were looking for
the Summit was head and shoulders above the other 9 places I researched. They are under new mgt and are offering several incentives to move in. These incentives may disappear when they attract more residents.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Viewing 1-20 out of 28 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Tennessee’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Tennessee’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brightmore of East Memphis

Brightmore of East Memphis offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brightmore of East Memphis 9.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 436-1296 to reach a resident at Brightmore of East Memphis.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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