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655 Denbigh Blvd, Newport News, VA 23608
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Becky P
-
Child of resident/client
5.0
Father
Everyone is very cordial and friendly. My father is in memory care and is kept active and engaged. The staff pays attention to all the members of this community and every staff members from other divisions make sure they greet any person they come into contact with.
About the facility Charter Senior Living of Newport News
Discover exceptional assisted living and memory care at Morningside of Newport News. This Virginian community, managed by Five Star Senior Living, offers a suburban retreat in close proximity to an array of nature areas and shopping and dining experiences.
Community Amenities and ServicesGet tailored services for your loved one’s needs with the community’s on-site staff of caregiving professionals and wide-ranging services, including assistance with activities of daily living (ADLs), medication services, and more. For memory care residents, Five Star’s award-winning memory care program creates an optimal environment to receive great care.
In the restaurant-style dining room, you’ll find chef-inspired menu options made fresh by the community’s professional culinary staff. Staff members can also take care of the errands, housekeeping, and laundry services, so your loved one can experience the stress-free retirement you’ve imagined for them.
Watch fan favorites in the theater room, tend plants at raised garden beds, or dive into a fun activity. Brain fitness programs, live entertainment, and cooking classes showcase this community’s diverse ways of creating an engaging environment for all to enjoy.
Living ArrangementsThis community offers studio and one-bedroom apartments to fit your loved one’s needs. Each unit can come with wheelchair-accessible features, kitchenettes, and private climate control.
State licensing information
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Senior living options offered
Assisted Living
Memory Care
Pricing for Charter Senior Living of Newport News
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Charter Senior Living of Newport News
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Compare
Charter Senior Living of Newport News
655 Denbigh Blvd, Newport News, VA 23608
The Hidenwood Community
50 Wellesley Dr, Newport News, VA 23606
Warwick Forest, a CCRC
1004 Old Denbigh Blvd, Newport News, VA 23602
The Devonshire
2220 Executive Dr, Hampton, VA 23666
7.5
Review score
44 reviews
7.5
Review score
44 reviews
5 star
43%
4 star
34%
3 star
9%
2 star
7%
1 star
7%
9.3
Review score
332 reviews
9.3
Review score
332 reviews
5 star
88%
4 star
11%
3 star
1%
2 star
0%
1 star
0%
8.9
Review score
22 reviews
8.9
Review score
22 reviews
5 star
27%
4 star
45%
3 star
5%
2 star
14%
1 star
9%
8.5
Review score
50 reviews
8.5
Review score
50 reviews
5 star
50%
4 star
32%
3 star
8%
2 star
0%
1 star
10%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Amenities at Charter Senior Living of Newport News
Healthcare Services
- Staffing & Ancillary Services
- Incontinence Care
- Memory Care
- High Acuity Care
- Medication Management
- Diabetic Care
- Non-Ambulatory Care
Meals & Dining
- Meals Provided
- Special Dining Programs
- Anytime Dining
- Low / No Sodium
- Gluten-free
- No Sugar
- Professional Chef
- Restaurant Style Dining
- International Cuisine
- Guest Meals
- Vegetarian
Room Amenities
- Kitchenette
- Ground Floor Units
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Air Conditioned
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
Pets
- Dogs Allowed
- Weight Limit (lbs)
- Cats Allowed
Common areas
- Outside Patio
- Outdoor Common Areas
- Beauty Salon
- TV Lounge
- Library
- Central Fireplace
- Indoor Common Areas
- Computer or Media Center
Recreational areas
- Raised Garden Beds
- Piano or Organ
- Movie or Theater Room
Services
- Grocery Shopping and Errands
- Beautician
- Laundry Service / Drycleaning
- Housekeeping
Languages spoken
- English
Activities
- Cooking Classes
- Activities Off-site
- BBQs or Picnics
- Gardening Club
- Happy Hour
- Reminiscence Programs
- Devotional Activities Offsite
- Live Musical Performances
- Day Trips and Outings
- Art Classes
- Live Well Programs
- Montessori Programs
- Brain fitness / Dakim
- Stretching Classes
- Activities On-site
- Live Dance or Theater Performances
- Trivia Games
- Devotional Activities On-Site
- Birthday Parties
- Holiday Parties
Reviews
for Charter Senior Living of Newport News
Write a review
A Place for Mom has scored Charter Senior Living of Newport News with 7.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Charter Senior Living of Newport News has 44 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.4
Friendliness
4.6
Care Services
4.3
Staff
4.3
Meals & Dining
3.9
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Charter Senior Living of Newport News with 7.5 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Charter Senior Living of Newport News has 44 reviews with an average "overall experience" of 4 out of 5.
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1-20 of 44 reviews
Anonymous - Family/friend
Assisted Living
December 5, 2024
Charter Senior Living of Newport News review
One or two were professional and concerned about the patients. Others not performing their positions to a standard. I would not recommend this facility to anyone. The people that are living there now are complaining.
Response from Charter Senior Living of Newport News
December 13, 2024
Thank you for sharing your feedback. We’re sorry to hear about your experience, and we take these concerns seriously. Please contact Angel at (757) 890-0905 so we can discuss your concerns further.
Anonymous - Family/friend
Assisted Living
August 2, 2024
Review for Charter Senior Living of Newport News
I would recommend but with some reservations.
Response from Charter Senior Living of Newport News
August 19, 2024
Hi, thank you for sharing your positive experience!
Becky P - Family/friend
Memory Care
May 3, 2024
Father
Everyone is very cordial and friendly. My father is in memory care and is kept active and engaged. The staff pays attention to all the members of this community and every staff members from other divisions make sure they greet any person they come into contact with.
Response from Charter Senior Living of Newport News
May 10, 2024
Hi Becky, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Anonymous - Family/friend
Assisted Living
April 25, 2024
Nice community with room for improvement
The staff members at Charter Senior Living are wonderful, but when it comes to the meals those are not that great.
Anonymous - Family/friend
Assisted Living
April 12, 2024
Review for Charter Senior Living of Newport News
They are only friendly until you are in the door. I would not recommend them.
Anonymous - Family/friend
Memory Care
January 9, 2024
Not recommended for Memory Care
My brother was in the memory care unit. As long as he was calm and not causing any problems, the staff tolerated him. I found out when he was to be kicked out that he was too much trouble. Even though I was assured that they could handle his condition. I would not recommend this facility to anyone seeking memory care.
Response from Charter Senior Living of Newport News
January 12, 2024
We regret to hear that you had a negative experience with us. We'd like the opportunity to discuss this with you. Please reach out to our Regional Director of Operations at rconrad@charterseniorliving.com so we can discuss further. Thank you.
anonymous - Family/friend
Memory Care
March 21, 2023
Better than most retirement options
I would recommend Charter Senior Living of Newport News to other families searching for their loved ones.
Peggy K - Family/friend
Assisted Living
November 4, 2022
An active and caring community, would recommend for a great place for your loved ones
Our loved one was only there for a short time, but we had a wonderful experience. When we first took the tour we had stopped to speak with a few residents and asked them if they liked living there and they said they loved being at Charter Senior Living. Everyone there seemed so happy, and active. The residents always had a smile on their face and you could hear them bantering back and forth with the staff members. It has such a positive and happy atmosphere to it. The staff members are just wonderful. Every evening and even sometimes during the day the residents would just go hang out with one another the hallways and talk back and forth and really just enjoys each others company. The meals and dining service is very very good. They also have a ton of different activities, even though our loved o inne did not have the chance to participate in them they were great. Every time we visited residents were either off loading on the bus or getting on it to go on some day trip. We do think the value for the money was very good, compared to other facilities in the area they are very reasonable.
anonymous - Toured community
Memory Care
November 4, 2022
Tour experience
Charter Senior Living was VERY expensive. They do not accept anything but Patriot Angels to help with the cost. The facility to me just seemed cold and sterile. The facility itself was very spread out and you had to go through many doors to get places, it was a lot of walking for the residents. The sales people called me to death and it was just all about the business, not about the care.
anonymous - Toured community
Assisted Living
October 20, 2022
Tour experience
The whole experience was a joke. We showed up for the tour and no one was there to give us the tour, so someone random stepped up. They said once it was over they would call us and they did, but it was 3 weeks later. They looked to be very short staffed. It also had that nursing home smell and feel to it. I would not recommend the facility to anybody based off of what we saw.
Billy Simpkins - Family/friend
Memory Care
September 22, 2022
nice community
The only problem we think this community has ran into is just with staffing and loosing some workers but we understand that is everyone, overall this community is really nice and we have heard no complaints from our loved one. We are happy we got our loved one a first floor apartment. They have a ton of different activities to keep the residents busy. One week they had like a big "take a cruise" where they would do different things each day and at the end of the week had a big cruise dinner where families could come. They have bingo a few times a week. They have different social hours especially when it is someone's birthday. They also have outings to different grocery stores and museums. We would recommend Charter Senior Living to other families.
Anonymous Y - Family/friend
Assisted Living
September 14, 2022
Would not recommend
My Mother has been there [removed]. When Charter took over the level of cleanliness and the ability to receive calls from the director has gone way down. Was there on [date removed] and the 2nd floor reeked of urine. Several doors to the residents rooms were open and I was appalled at how some of them looked as far as cleanliness. I would not give them a very good rating. There are nurses there that are very caring but the people in charge are very hard to get ahold of address complInts. Not happy right now with my Mothers level of care!
Anonymous - Toured community
Memory Care
August 4, 2022
Tour of Charter Senior Living
I toured Charter Senior Living of Newport News and we would have gone here, but there were no openings. They participated in PACE, so if we ran out of funds we knew that there would an alternative. We wouldn't have had to find Medicaid, as I was looking at long-term solutions. There was no availability at this location, so we chose the Charter Senior Living in Williamsburg.
anonymous - Toured community
Assisted Living
March 10, 2022
Tour of Charter Senior Living
We had a very good tour experience with Charter Senior Living of Newport News. The only downfall was the size of the facility, we felt it was too big and that our loved one may get lost.
anonymous - Family/friend
Assisted Living
November 16, 2021
Seems Decent
They have changed ownership, and everything has been a little messy since then. Other than that it's been okay. I would urge families to wait to move loved ones in until after things have settled down with the change in ownership. And then it's always a good idea to keep in close contact with the management and staff there to make sure that things that need to be addressed get addressed. The overall building is quite nice and decorated well. They have a nice library. They offer pretty standard activities like bingo, trivia, movies. I think they could do more to encourage the residents to attend them, or to find out what the residents want to do that hey would like to participate in.
anonymous - Family/friend
Memory Care
October 4, 2021
I would recommend
We chose Morningside of Newport because we were impressed with the staff when we started looking. They are friendly, outgoing, and the manner in which they spoke to the residents was very positive. It is also a smaller facility which we felt would be better for mom and have more personalized care. I would definitely recommend to others looking.
anonymous - Toured community
Assisted Living
October 4, 2021
Tour of Morningside
The tour was lovely and the gal giving us the tour was great. They do have a beautiful courtyard and the residents rooms open up to it. When we were touring though we did not see many residents out at all and no one was utilizing the courtyard. It was just a little more depressing than some other places we looked into.
anonymous - Family/friend
Assisted Living
September 20, 2021
Caring experience
I visited twice before I placed my mother here, each time I was impressed with the staff members, they are very engaged with their residents and knew them all by name. You can tell they really care. I would recommend and already have.
Response from Charter Senior Living of Newport News
September 29, 2021
Thank you for the recommendation! We're glad that each time you visited us you walked away impressed with the team and community. We pride ourselves on treating residents like they are our family and we're thrilled that came through in your visits. We're honored that your mother now calls Morningside of Newport News her home.
Laura S - Family/friend
Assisted Living
September 16, 2021
A beautiful place that was almost perfect, but sloppy with the medication
Our loved one was there for respite care and during her stay the community was kept spotless clean. Everyone was extremely friendly even on the first day we got there, everyone from the house keeping to the maintenance team came and welcomed our loved one. Our loved one tends to be a picky eater but overall the meals were excellent. They did have activities going on for those who could and wanted to participate in them. However the only negative we had, was when we were moving out our loved one the medical aid came by with all of our loved ones medication for us to sign off of and take home. Not even an hour after getting home, they called us to see if another patients medication got put into the bag and in fact there was another residents medicine. My husband drove back to the facility to return to medication but the medical aid left for the day and no one else knew what was going on. Also we later founded out not all of our loved ones medication was put into that bag either.
Response from Charter Senior Living of Newport News
September 24, 2021
Thank you for your feedback Laura. I am the Executive Director and was so glad to read that your loved one had a wonderful stay with us and you were all impressed with the team and community. It was especially great to see that your picky eater loved the food and that you all felt so welcomed from their very first day. I was sorry to hear about the mixup with the medication when you left however, and would welcome the chance to chat about this when you have a moment as we are always looking to listen and improve. Please give me a call at your convenience so I can better understand what occurred. Thanks in advance -- and thanks again for choosing Morningside of Newport News for your loved one’s respite stay.
anonymous - Family/friend
Assisted Living
September 7, 2021
A good choice for our family
The staff members have been very good to our family so far, and after touring three other communities we liked the size and layout of these apartments the best. Also they seemed to of had everything our loved one was going to need at an affordable and reasonable price.
Response from Charter Senior Living of Newport News
September 24, 2021
Thanks for sharing your feedback. It's wonderful to hear that you loved our apartments and that the services we offer fit your needs. We're honored that you chose Morningside of Newport News and that everything is working out so well for your family.
Neighborhoods around Charter Senior Living of Newport News
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.
Frequently Asked Questions about Charter Senior Living of Newport News
Charter Senior Living of Newport News offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Charter Senior Living of Newport News 7.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (757) 890-0905 to reach a resident at Charter Senior Living of Newport News.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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