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1120 York Road, Willow Grove, PA 19090
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33 Floor plans available
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Wendy W
-
Child of resident/client
5.0
Peace of mind
All the staff is kind, attentive and caring. They interact with the residents and families. There is a ton of activities planned. No reason for any residents to not be out of their rooms. Food is very good. Chefs take pride in their work. Clean without the hospital chemical, bleach smell to the place. You can tell housekeeping works hard. Administrative staff is very responsive for any questions or concerns
About the facility Commonwealth Senior Living at Willow Grove
Live life to the fullest here at Commonwealth Senior Living in Willow Grove, Pennsylvania. We are a senior living community that cultivates a continuum of care for aging-in-place needs. At Commonwealth Senior Living, we value individuality and dignity and understand that each resident is their own person, with their own unique needs. We staple our care by ensuring completeness and integrity in all of our services; meaning, we make sure that each resident has access to a wholesome living experience through our care.
Our community is not driven by profits, but driven by the urge to support our community of residents. We provide assisted living, nursing care, independent living, and memory care services to address a wide and evolving range of care needs. Everything about our community has been thoughtfully designed to provide comprehensive care to its residents. Let us know how we can realize your lifestyle needs.
Community Amenities and Services
Professional staff is available around all hours to tend to resident needs. Our community provides interesting recreational activities across our lively common areas as well as helpful amenities — all designed to enrich the lives of Willow Grove residents. Here, we nurture an abundant sense of camaraderie amongst residents and...
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Senior living options offered
Assisted Living
Memory Care
Pricing for Commonwealth Senior Living at Willow Grove
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Commonwealth Senior Living at Willow Grove
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Compare
Commonwealth Senior Living at Willow Grove
1120 York Road, Willow Grove, PA 19090
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8.7
Review score
82 reviews
8.7
Review score
82 reviews
5 star
29%
4 star
43%
3 star
15%
2 star
6%
1 star
7%
9.8
Review score
18 reviews
9.8
Review score
18 reviews
5 star
78%
4 star
22%
3 star
0%
2 star
0%
1 star
0%
9.8
Review score
68 reviews
9.8
Review score
68 reviews
5 star
69%
4 star
21%
3 star
9%
2 star
0%
1 star
1%
9.6
Review score
36 reviews
9.6
Review score
36 reviews
5 star
69%
4 star
22%
3 star
3%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Commonwealth Senior Living at Willow Grove
Healthcare Services
- Incontinence Care
- Memory Care
- Diabetic Care
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Medication Management
Meals & Dining
- Vegetarian
- Gluten-free
- Low / No Sodium
- International Cuisine
- Restaurant Style Dining
- Room Service
- Meals Provided
- Guest Meals
- Professional Chef
- Special Dining Programs
- No Sugar
Room Amenities
- Wheelchair Accessible Showers
- Respite or Short Term Stays Offered
- Air Conditioned
- Wi-Fi/high-speed internet
- Handicap Accessible
- Ground Floor Units
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Uncovered Parking
- Transportation at Cost
- Complimentary Transportation
- Property Convenient to Public Transit
Pets
- Weight Limit (lbs)
- Cats Allowed
- Dogs Allowed
Common areas
- Private Bath
- Outdoor Common Areas
- Outside Patio
- Central Fireplace
- Barber Shop
- Indoor Common Areas
- Beauty Salon
- TV Lounge
- Meeting Room
- Butterfly garden / Hummingbird garden
Recreational areas
- Raised Garden Beds
- Movie or Theater Room
- Piano or Organ
- Game Room
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
- Grocery Shopping and Errands
Languages spoken
- English
- Spanish
- American Sign Language
Activities
- Activities On-site
- Educational Speakers / Life Long Learning
- Activities Off-site
- Pet-focused Programs
- Karaoke
- Cooking Classes
- Visiting Chaplain or Priest
- Live Well Programs
- Sensory-based Programs
- Brain fitness / Dakim
- Dances
- Devotional Activities Offsite
- Wii Bowling
- Stretching Classes
- Community Service Programs
- Live Dance or Theater Performances
- BBQs or Picnics
- Forever Fit
- Visiting Rabbi
- Gardening Club
- Trivia Games
- Live Musical Performances
- Birthday Parties
- Holiday Parties
- Art Classes
- Devotional Activities On-Site
- Day Trips and Outings
- Reminiscence Programs
- Happy Hour
- Light Therapy Programs
Reviews
for Commonwealth Senior Living at Willow Grove
Write a review
A Place for Mom has scored Commonwealth Senior Living at Willow Grove with 8.7 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Commonwealth Senior Living at Willow Grove has 82 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.1
Care Services
3.8
Staff
4.2
Meals & Dining
4.3
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Commonwealth Senior Living at Willow Grove with 8.7 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Commonwealth Senior Living at Willow Grove has 82 reviews with an average "overall experience" of 3.7 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 82 reviews
Anonymous - Family/friend
Assisted Living
December 19, 2024
Commonwealth Senior Living at Willow Grove review
My dad did not participate in the activities, but the activities person did include him.
Overall, I was highly disappointed in the responsiveness of the business and health staff to questions and concerns about my father's treatment. Even at the end after my father passed, there was a bill for [fee removed] we could not get satisfaction through a conversation. My father was transferred to a skilled nursing facility in which he was provided with better care. Commonwealth was a private institution... But the medicare facility took much more interest in the families.
Response from Commonwealth Senior Living at Willow Grove
December 23, 2024
Thank you for sharing your feedback. I’m sorry to hear your experience did not fulfill your expectations. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at 267-309-3707.
Sincerely,
Shannon Marshal,
Executive Director
Anonymous - Family/friend
Assisted Living
October 29, 2024
Wouldn't recommend.
Positives: Beautiful view of the lake, bright open dining room, near the turnpike, nice spots to sit outside, overall look is clean and pleasing, some caring staff members, food is pretty decent.
Negatives: High turnover rate (including admin), staff do not receive sufficient training (as said by the director herself), lack of responsibility. Staff breaks expensive medical equipment and is not held accountable. My father has had meals skipped because they forgot him. He's also not received medication. Emergency button had been taken away because he needed to be changed and had been sitting for over two hours. Promises are made by admin with no follow through. Liquor has been stolen from room. Legal, medical decisions have been made without going through the proper channels and without family consent.
Wendy W - Family/friend
Assisted Living
October 4, 2024
Peace of mind
All the staff is kind, attentive and caring. They interact with the residents and families. There is a ton of activities planned. No reason for any residents to not be out of their rooms. Food is very good. Chefs take pride in their work. Clean without the hospital chemical, bleach smell to the place. You can tell housekeeping works hard. Administrative staff is very responsive for any questions or concerns
Susan W - Family/friend
Memory Care
September 16, 2024
Caregivers that CARE
Every level of the support staff demonstrates CARE. Our family is so grateful for the care and attention that our Mom gets everyday. The environment is friendly and everyone there is always helpful and engaging.
Anonymous - Family/friend
Assisted Living
September 11, 2024
Review for Commonwealth Senior Living at Willow Grove
It was clean on the tour, everyone was very nice, the price was reasonable when compared to others, and the location was very convenient. It was between Commonwealth and [community removed] for us. The location and parking was ultimately what made us choose there.
Anonymous - Family/friend
Assisted Living
June 20, 2024
Review for Commonwealth Senior Living at Willow Grove
Prices went up, meals are awful and safety of residents is so low on their radar. We actually just took my Aunt out of Commonwealth and she is thriving already. You shouldn't have to pay extra to have care takers come in to care for loved ones. I would NEVER recommend this facility. We came so close to contacting an Ombudsman to look into the care but family members were afraid of retaliation.
Response from Commonwealth Senior Living at Willow Grove
June 26, 2024
Thank you for taking the time to share your feedback with us. We are sorry to hear about you and your aunt’s experience and understand your concerns regarding the increase in prices, the quality of meals, and the safety of our residents. We would appreciate the opportunity to discuss your experience in more detail and to understand how we can make things right. Your insights are invaluable to us, and we want to ensure we address all your concerns thoroughly. Please reach out to me at your earliest convenience at 434-529-0198. Thank you again for bringing this to our attention, and we hope to regain your trust. Sincerely, Chloe Burke, Regional Vice President
James - Family/friend
Memory Care
June 19, 2024
Wonderful experience
Commonwealth was great. I would give them all fives. They took great care of my father. Had absolutely no problems. We would absolutely recommend this community to other families based on the experience we have had so far
Anonymous - Family/friend
Assisted Living
June 13, 2024
A nice experience
The community is clean and the staff members are friendly. We gave the care services a N/A because we provide our own care. The meals at times can be a hit or miss. We gave the activities a N/A because our loved one does not participate in them. However, yes we would recommend this community to other families, it's all conditional on their needs at the time
Anonymous - Family/friend
Assisted Living
May 29, 2024
A nice place to live
There have been 3 different chefs, the current one is great so I hope he stays. Everyone is very friendly. They always say "this is your home" if my parents say they don't want to bother them.
Josefa - Family/friend
Assisted Living
May 22, 2024
Review for Commonwealth Senior Living at Willow Grove
I sent my father there because it was the only place I could afford. And what a wonderful experience it was.
MF - Family/friend
Assisted Living
May 15, 2024
Review for Commonwealth Senior Living at Willow Grove
For the price it is pretty good. Some staff are better than others. Cleanliness sometimes an issue. They have a mouse problem.
Anonymous - Family/friend
Assisted Living
March 19, 2024
Commonwealth Senior Living at Willow Grove Review
As with most businesses some employees at Commonwealth were enthusiastic and went out of their way to be helpful. Some staff were careless and at times inconsiderate in the performance of their responsibilities. But that is likely symptomatic of the care giving business where staff generally is lean because of operational cost containment and forced staff reduction savings considerations. The end result of this was that available staff could not always respond in a timely fashion to the immediate needs or requests of the residents. Plus the employee stress levels this created across the board was very high from what I witnessed on my daily visits to Commonwealth. So new residents expectations and their actual service experience may not be exactly what they anticipate and expect it to be.
The low rating I gave on food was not so much about quality but with the availability of the food planned to be served at various mealtimes. More than a few times during my wife's stay at Commonwealth they ran out of the food she ordered in advance of the meal and she had to resort to eating whatever was offered in its place or do with skipping a meal. I know with COVID that food deliveries might have been messed up or delayed. But during my wife's stay, which was well after COVID, there is little excuse for what appeared to be regular issues with last minute food substitutions or only having one choice. This happened several times where the only available choice was a fish item, which my wife is allergic to. This is something that left my wife with a negative feeling about her experience at Commonwealth.
I will give positive credit to Commonwealth as to their sincere efforts to keep their residents involved in daily activities within their varying range of mental and physical abilities to participate. That's no easy task to accomplish.
Commonwealth does have a wonderful lake and grounds behind the main building structure. So for those residents who don't have serious physical limitations they can sit outside on nice days and enjoy the surrounding environment.
Anonymous - Family/friend
Memory Care
February 13, 2024
Commonwealth Review
This is a great place! Mom really likes it. Much better than her previous facility.
Friendly staff, good nurses.. really first month has been great so far.. they also have a family night with food and drink, anyone can come.. it's a very nice thing to provide
Response from Commonwealth Senior Living at Willow Grove
February 14, 2024
Thank you for taking the time to share your kind words and giving us the opportunity to celebrate our associates. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
Anonymous - Family/friend
Assisted Living
January 9, 2024
Review for Commonwealth Senior Living at Willow Grove
Communication not as good as I would like. Care could be a little better but my dad is tough. Food selection could be better.The first place accepted my dad then declined. Commonwealth said they would accept him.
MR - Family/friend
Assisted Living
December 14, 2023
Review for Commonwealth Senior Living at Willow Grove
The staff is very nice and were a huge help, working with us to find the best and affordable care package for our step-mom.
Wendy - Family/friend
Assisted Living
December 12, 2023
Review for Commonwealth Senior Living at Willow Grove
It is a wonderful place where all staff is friendly and kind. Meals are very good. We have been to multiple family nights and always enjoyed the food. It is the best value. Sure you may not have bells and whistles but it is clean, doesn't look like a rehab as most do, it is bright and cheerful.
Response from Commonwealth Senior Living at Willow Grove
December 13, 2023
Thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
Anonymous - Toured community
Assisted Living
May 10, 2023
Tour experience
We toured with Commonwealth Senior Living at Willow Grove and the view from dining area was nice. The person giving us the tour at Commonwealth seemed more of a car salesman.
Response from Commonwealth Senior Living at Willow Grove
May 16, 2023
Thank you for sharing your feedback with us. I’m sorry to hear your experience did not fulfill our expectations. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at 215-830-0433.
Sincerely,
Randy Hampton
Executive Director
Anonymous - Family/friend
Assisted Living
May 8, 2023
Review for Commonwealth Senior Living at Willow Grove
We picked this community, because the price was better than other local places, and the location was closer to both myself and my brother. It's a good place for the price, but the constant turnover with staff makes it difficult for anyone to be taught the way to take care of someone. Overall, the staff seems nice and helpful. Management is courteous, but is somewhat unreliable.
Response from Commonwealth Senior Living at Willow Grove
May 16, 2023
Thank you for sharing your feedback. I’m sorry to hear your experience has not fulfilled our expectations. Because improving the lives of seniors is the foundation of what we do, I would like the opportunity to speak with you in greater detail about your concerns. Please reach out to me at your convenience at 215-830-0433.
Sincerely,
Randy Hampton
Executive Director
Anonymous - Family/friend
Assisted Living
March 17, 2023
Right Place!
They were warm and welcoming providing good care. Mom was only there 10 days. I would recommend Commonwealth Senior Living at Willow Grove, to other families.
Response from Commonwealth Senior Living at Willow Grove
April 4, 2023
Thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
SC - Family/friend
Assisted Living
March 16, 2023
Assisted living? What was promised wasn't delivered.
Response time to resident's requests for care/attention needs to be improved. The staff is well meaning but seem to be short handed more often than not. My loved one often had to wait 30-60 minutes for a staff member to respond to his life alert bell. The last straw was the assistant director of nursing calling to inform me they believed my loved one had suffered a stroke and they were waiting for a "transport van" to take him to the hospital. I insisted she call 911 and her response conveyed that she was inconvenienced by the request, but she did comply.
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Pennsylvania regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Pennsylvania regulations for Assisted Living.
Frequently Asked Questions about Commonwealth Senior Living at Willow Grove
Commonwealth Senior Living at Willow Grove offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Commonwealth Senior Living at Willow Grove 8.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (215) 830-0433 to reach a resident at Commonwealth Senior Living at Willow Grove.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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