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Embassy of Rockport

20375 Center Ridge Rd, Rocky River, OH 44116

For pricing & availability:
(866) 374-4058
33 reviews
Add review
  • 5 star
    43%
  • 4 star
    30%
  • 3 star
    6%
  • 2 star
    9%
  • 1 star
    12%
See all reviews
8.6
Review score
277 reviews
16 facilities
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Embassy of Rockport
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Embassy of Rockport
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street view of Embassy of Rockport

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Sue M.

Family/friend

4.5 out of 5 stars

Welcoming Community

The staff has made my mother feel very welcome and a part of the community. They have been wonderful about communicating my mothers needs and identifying services that will benefit her.

Read all reviews

Embassy of Rockport

About the facility

Embassy of Rockport is one of the most affordable, social communities on the Westside. We are locally owned by a wonderful, caring family and have the same core staff since our doors opened 20 years ago.

Our private suites feature 3 large panel windows, private bathroom, kitchenette, and large closets. Our community rooms include an entertainment room, beauty salon, family room, library, chapel, courtyard and other common areas.

Included in the monthly rent:
3 Chef-prepared meals per day
Weekly Housekeeping
Weekly Laundry
Telephone

We offer both studio and one bedroom suites ranging from $2,800 to $3,200 per month.

Rockport also offers a wide range of Assisted Living services, which can be added on a la carte to fit the residents needs.

For residents with memory issues, Rockport offers a 9-suite Memory Care community, purposefully designed to provide round the clock, high quality care to individuals living with memory loss. Our mission is to provide a safe, nurturing home and to enrich the lives of our residents through patience and kindness. These goals extend to the family and friends of our residents, as we navigate the aging process together.

Senior living options offered

  • Assisted Living
  • Memory Care

Embassy of Rockport

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $2,800/mo
  • Unlocked
    1 BedroomStarting at $3,200/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $5,500/mo
  • Unlocked
    1 BedroomStarting at $5,500/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Embassy of Rockport
Select tour type
Select preferred date

Amenities

at Embassy of Rockport

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Diabetic Care
  • Medication Management

Meals & Dining

  • International Cuisine
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Bath Tubs
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking

Common areas

  • Computer or Media Center
  • Beauty Salon
  • Library
  • Outdoor Common Areas

Recreational areas

  • Game Room
  • Piano or Organ

Services

  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Other Religious Services
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Intergenerational Programs

Compare

Embassy of RockportEmbassy of Rockport

20375 Center Ridge Rd,
Rocky River, OH 44116

Arden Courts A ProMedica Memory Care Community in ParmaArden Courts A ProMedica Memory Care Community in Parma

9205 Sprague Rd,
Cleveland, OH 44133

Independence Village of Avon Lake community exteriorIndependence Village of Avon Lake

345 Lear Road,
Avon Lake, OH 44012

Rocky River VillageRocky River Village

22900 Center Ridge Road,
Rocky River, OH 44116

Review Score

Not available
10 out of 10
Review Score74 reviews
9.8 out of 10
Review Score175 reviews
9.6 out of 10
Review Score60 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Embassy of Rockport

33 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.0
Friendliness
4.0
Care Services
4.0
Staff
2.0
Meals & Dining
2.0
Activities
4.2
Value for Cost
3.9

A Place for Mom has scored Embassy of Rockport with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Embassy of Rockport has 33 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 33 reviews

Last Updated: 10/13/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

KT

Assisted Living

Family/friend

October 13, 2022

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Staff
2.0
Meals & Dining
2.0

Very disappointing and stressful.

My aunt was assessed by Rockport staff in [date removed] and we were assured that she was a perfect fit and her needs could be met at Rockport with add on services that were described in detail by the Marketing Director, From the minute my aunt arrived in [date removed], the nursing staff and aids told us she should have NEVER been accepted, as they did not have resources to provide the care we were assured was available at a higher cost. Marketing is clearly on a completely different page than the actual caregivers. Some of the caregivers were very kind to my aunt, but they were understaffed and just unable to meet her needs. They told us we were sold a bill of goods by Marketing - and we definitely were. My aunt struggled and suffered for 3 days until she fell and was sent to the ER. In [date removed], we were offered an apology for accepting my aunt, and a promise of a full refund.. To date we have received nothing and calls from Rockport are not returned. Disgraceful.

MK

Assisted Living

Resident/client

August 2, 2022

5.0 out of 5 stars
Verified Review

My Experience

I like it here a lot. The staff are great.

Anonymous

Memory Care

Family/friend

August 16, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

They caused my grandfather to become severely ill while he was a resident in their care. He eventually developed pneumonia and was seriously dehydrated before medical attention was sought. When we contacted the Director of Nursing with our concerns, she hung up on us. She also hung up on the nurse from the hospital where my grandpa was taken. Do not let your loved ones stay here. They are not equipped to handle more fragile elderly people, especially those with memory care issues.

Anonymous

Memory Care

May 16, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Poor Decision making owners

The family owners declined my sister because they were having a problem with 3 residents who sneak out to smoke cigarettes!!! My sister paid the price for this!! She had not smoked since her stroke in November. She has been in another assisted living place for 2 months now and does NOT smoke!!!! Shame on these owners!!!

Sue M.

Memory Care

Family/friend

November 12, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
4.0

Welcoming Community

The staff has made my mother feel very welcome and a part of the community. They have been wonderful about communicating my mothers needs and identifying services that will benefit her.

Anonymous

Memory Care

Toured community

February 10, 2018

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

The staff at the Rockport were also very friendly and accommodating, very welcoming. My biggest concern was the building: it felt like a motel. Granted there was no furniture in the apartment I saw. First the location of the Rockport is in the middle of a busy, commercial street. The lobby was uninviting, the rooms also uninviting. A big drawback for my aunt would be the lack of a kitchen and therefore wouldn't work. I feel badly because the two women I met clearly were committed to providing the best for their clients.

Anonymous

Memory Care

Toured community

January 11, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

This option was OK. I liked activities and amenities provided. I am concerned about the narrow hallways-got crowded around the dining room as residents waited to enter for lunch-and with the walking distances down hallways. For someone without mobility constraints, would be easy.

Kelly Butler

Memory Care

Family/friend

September 8, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Found a fantastic new home for our aunt!!!

Using Senior Advisor to find a place for our aunt was the best decision we could have made. [Removed], our consultant, was so helpful and answered many of our questions. He pointed us in the right direction and Rockport Senior Living was the best for her. It checked off all the boxes and she is loving it. Very friendly staff and the people living there are great. Thank you!

Anonymous

Memory Care

Toured community

August 18, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

We toured this community for care. The staff was caring. The community is clean and the menu was appealing. They offer activities for the residents who are wanting to participate. We needed a community that was able to work with payment. Families might want to consider this community for the care of a loved one.

Anonymous

Memory Care

Toured community

August 12, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very nice place. [Removed] was knowledgeable and informative. She made me feel comfortable asking questions and getting answers. The residents were happy. The place was well taken care of. My grandmother was a resident there 16 years ago. It was nice to see the updates they have done.

Anonymous

Memory Care

Family/friend

August 8, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Things are pretty good

Mom likes the food. They have an experienced staff and the management staff have been here a long time. The cost is lower than other communities in the area. This is an older community, however they do keep it up very well. I would recommend this community.

Anonymous

Memory Care

Toured community

August 29, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0

My husband's experience here at this community was adequate. The community is nice and clean, everyone is very friendly and helpful. My issue with this community was that I didn't feel there were enough engaging activities offered for the Eldercare members. My husband wasn't encouraged to be active. He continually was looking for more to do.

LJ

Memory Care

Family/friend

July 31, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Highly Recommend Rockport Senior Living!

My mom really likes staying at Rockport. She is comfortable there. The staff are all very friendly and call each of the residents by their first name. My mom says the food is really good which is very surprising since my mom is very Italian and a GREAT cook herself.

Anonymous

Memory Care

Family/friend

December 18, 2015

2.5 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0

Good and bad

We chose Rockport for affordability and care. My dad was evaluated by the nursing staff and told he would easily fit in, however upon arrival several weeks later, we were told after several days, that he would not be able to stay there. The nursing staff would tell us one thing and the front desk staff another. There was also a "sign on" type of fee of 1000.00 (non refundable) that we were not told about in any previous discussions and had to pay on the first day. Furthermore, the place is an old hotel and the doorways going into the rooms and bathrooms are tight. Accessibility is not good. My dad like the food.

rdeccola

Memory Care

Toured community

November 23, 2015

2.0 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5

We toured this place for 2 loved ones. The facility is nice, the downfall is the communication. I tried calling 3 times and left messages and we did not get a return call back. We wanted to rent the room. I also noticed no one really talks to anyone when the residents are in the lobby. With both of these downfalls, which I think are crucial, we decided to move on and find another facility.

Anonymous

Memory Care

Toured community

November 16, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Staff were very friendly, but it's a converted motel without a homey feel.

Anonymous

Memory Care

Family/friend

September 24, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

I don't think she has any complaints, so far.

I don't think she has any complaints, so far. It's clean and she likes to go to the music activities. I do have one complaint; that it was not made clear that memory care was all private pay. They can't be in an assisted living memory care on medicaid. They didn't have a time limit for the assisted side, you didn't have to private pay a year first. You pay until you spend down your money, then you can switch to medicaid, unless you need memory care, then it's private pay only, and for medicaid you need a nursing home.

Anonymous

Memory Care

Family/friend

July 30, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0

A Positive Experience

I think that moving in and everything went fantastic. We had a lot of help during those times and with the issues involving that. Maybe a little bit better organization with the activities when my loved one first moved in would have been good. Tt was a very positive experience.

Carolyn Cates

Memory Care

Family/friend

May 27, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Amazing

Rockport is amazing! Everyone there treats my mom like a queen.

Claudia Campbell

Memory Care

Family/friend

April 9, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Jim's move to Rockport

My brother has been living at Rockport for a little over a week, so my comments can only be limited to this short time span. So far my sister and I are ecstatic over the kindness and efficiency we have experienced. Since he moved from out of state, there were some difficulties in getting medical records, and the staff (especially Lynne) bent over backwards to accommodate us. We had toured the facility a few times before choosing Rockport and everyone was more than helpful. Then we had to suddenly "make the move" and everything possible was done to make it happen! We couldn't say enough.

Embassy of Rockport

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Embassy of Rockport

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Ohio’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Ohio’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Embassy of Rockport

  • Embassy of Rockport offers Studio and 1 Bedroom. Learn more.
  • Call (440) 356-5444 to reach a resident at Embassy of Rockport.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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