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FirstLight Home Care of Buffalo, NY

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na, Buffalo, NY 14221

6 reviews
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For more information about home care options:
(866) 374-4058
FirstLight Home Care of Buffalo, NY
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About the facility
FirstLight Home Care of Buffalo, NY

FirstLight Home Care of Buffalo, NY in Buffalo, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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No reviews
1 review
1 review
No reviews
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Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Household chores

No

Household chores

Yes

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

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Home Care

Care types offered

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Home Care

Care types offered

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Home Care

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Reviews

for FirstLight Home Care of Buffalo, NY

Overall Rating
3.9
Cleanliness
3.9
Friendliness
3.9
Care Services
3.9
Staff
Meals & Dining
Activities
3.9
Value for Cost
3.9
Parent company
FirstLight Home Care
9.8
Review score73 reviews22 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-6 of 6 reviews
Anonymous - Toured community
Home Care
March 14, 2017
5.0
Fantastic privately owned company
Our family was in need of an aide very quickly and FirstLight made it happen. The caregivers they sent were wonderful and when someone called off for their shift the 24/7 service filled in the shift in a timely manner. My mother is not easy to work with and they did an excellent job encouraging and providing her shower, toileting and transferring her out of bed. We would recommend their service to anyone!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Home Care
June 22, 2016
5.0
Keep up great work
The caregiver is extremely helpful around the home and the office staff couldn't be more reliable. They even have 24/7 contact service in case I need to call and make changes during the evenings.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Loved One - Toured community
Home Care
December 15, 2015
3.5
They did a good job.
They did a good job. There were a few issues with reliability. Someone even quit, and they never called us. Overall it was a good service, sometimes you can't help certain staffing issues.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Anonymous - Family/friend
Home Care
July 17, 2015
3.0
Verified Review
Shady
It started off very well. It was after I started paying for the services that things went sour. There were issues with billing and the caregivers taking advantage and not being honest with the amount of hours worked. Overall the help was fair but the actual business is a shady operation.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Anonymous
Home Care
April 2, 2015
5.0
Verified Review
Very Pleased with the Service
The owner and the staff was excellent. They did was they was asked and very pleased with the service. It was a at home service which was even better. They didn't have really any activities but other than that is was a great place. I would recommend it to anyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous
Home Care
December 9, 2014
2.0
Verified Review
I'm not having a very good time with them right now.
I'm not having a very good time with them right now. I am trying to get a hold of them, and I am having a hard time. I am not having very good luck, they have had people quit, and had a couple that have had a rough time, one of them even took my loved one's phone away so she wouldn't bother me. They are having a hard time finding people to come out. I haven't had a great experience with them, and they certainly aren't relieving my stress.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
Viewing 1-6 out of 6 reviews

Frequently Asked Questions
about FirstLight Home Care of Buffalo, NY

Call (555) 555-5555 to reach a resident at FirstLight Home Care of Buffalo, NY.

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Welcome to SYNERGY HomeCare SYNERGY HomeCare is Colorado Springs' premiere home care agency. We are locally owned and operated, and our goal is to provide you the peace of mind and independence that you need to enjoy the highest quality of life attainable. Our commitment is to help you and your...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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