n109w17525 Virginia Ave, Germantown, WI 53022
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Anonymous
Child of resident/client
My mom transferred from Story Point in Mequon to New Day in Germantown Wi. Story Point is a horrible dirty place with little care from staff that are constantly on their phones or congregating together.
Read all reviewsFrontida of Germantown
Frontida of Germantown
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
7 out of 10 Review Score41 reviews | 9.7 out of 10 Review Score101 reviews | 9.4 out of 10 Review Score55 reviews | 9.3 out of 10 Review Score63 reviews |
Studio Starting at $X,XXX/moStarting at $6,190/mo | Studio Starting at $X,XXX/moStarting at $1/mo | Studio Starting at $X,XXX/moStarting at $4,199/mo | Studio Starting at $X,XXX/moStarting at $4,400/mo |
1 Bedroom Starting at $X,XXX/moStarting at $6,800/mo | 1 Bedroom Starting at $X,XXX/moStarting at $1/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moStarting at $5,080/mo |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $1/mo | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $5,350/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly No | Pet friendly No | Pet friendly Yes | Pet friendly Yes |
Care types offered 1 Memory Care | Care types offered 3 Assisted Living, Memory Care, Independent Living | Care types offered 1 Memory Care | Care types offered 3 Assisted Living, Memory Care, Independent Living |
for Frontida of Germantown
A Place for Mom has scored Frontida of Germantown with 7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Frontida of Germantown has 41 reviews with an average "overall experience" of 3.6 out of 5.
Anonymous
Memory CareFamily/friend
September 12, 2025
My mom transferred from Story Point in Mequon to New Day in Germantown Wi. Story Point is a horrible dirty place with little care from staff that are constantly on their phones or congregating together.
Anonymous
Memory CareFamily/friend
April 18, 2025
[name removed] was great to work with and friendly. The place was always clean. Could of been better follow up.
Christine M
Memory CareJune 6, 2024
[name removed] was very friendly and easy to work with. Also was good with follow up. The staff seems friendly and caring. They have a lot of great activities there and my mother in law seems to like some.
Anonymous
Memory CareFamily/friend
May 9, 2023
The staffing and facilities are very comforting and welcoming. It feels like an adult community with beautiful open spaces, daily activities and warm and knowledgeable staff.
Anonymous
Memory CareFamily/friend
May 9, 2023
Mom has enjoyed the activities and her activity director the best. She wishes she go outside more. Dealing with dementia makes keeping track of her personal items a challenge. The staff is very kind and helpful.
Jill
Memory CareFamily/friend
May 9, 2023
We moved my in-laws here over a year ago due to memory issues. They have received the best care from wonderful staff. It is small and they are very comfortable here. I don't think a bigger place would work.
Anonymous
Memory CareFamily/friend
May 9, 2023
The caregivers are very nice and helpful. The place could use housekkeping services. The rooms are not cleaned very often. Eveining meals could be better. Overall, it is a nice facility.
Anonymous
Memory CareFamily/friend
May 9, 2023
Frontida is more positive and caring, and professional than the previous owner. Very much appreciate that.
Anonymous
Memory CareFamily/friend
March 10, 2023
The facility lies and lies about things they’re going to change. You can call the facility a million times and no one answers or returns phone calls. They run with two caregivers on a shift. And the residents get minimal care. And the staff turnover is extremely high. No stability in staffing at all. And the staff they bring on do not care for the residents. There is only two staff members who seem to love what they do. One is on morning shift and her name is [name removed]. She’s always working hard and going above and beyond. She’s very patient and great with the residents and family. [name removed]is also very sweet and always lends a hand.The others sit on their phones and do nothing. If these ladies aren’t working you’re scared for your loved one. The food is terrible and they are never serving what’s on the menu. Residents don’t have the option for an alternative meal. Night crew will put the residents to bed at 5pm and when told that’s too early for a resident they say they are short staffed.
C
Memory CareFamily/friend
March 10, 2023
The facility lies about what they offer and gives broken promises daily. There is never enough staff and the turnover is terrible. Residents wear other residents laundry and the only thing the facility says is it’s dementia care. The food is terrible and residents do not have the option to choose another meal or alternative. And the menu is never the same as what they are serving. The residents have the same food. Salad or something thrown together. They have staff that do not care about the residents. Night staff puts residents to bed at 5PM and they say it’s because they are short staffed. The staff also mentioned there’s only one key and the med tech has it. No stability in staffing at all. Company only has two workers that care. One of the morning shift caregivers and she goes above and beyond. She’s very patient and always working hard. Her name is [name removed] is also a great caregiver. That is pretty much the only good thing the facility has going.
Patricia
Memory CareFamily/friend
October 4, 2022
The staff were very attentive and very caring. They tried to keep people involved. Frontida provided a safe place for my loved one. Some of their activities included bingo, board games, making paper Mache or coloring. They also made flower pots and other things like that. I would definitely recommend Frontida of Germantown to others.
Patricia W
Memory CareFamily/friend
September 30, 2022
All the staff is welcoming, pleasant, and do a really great job with my husband who has Alzheimer's and be unruly. The facility, itself is always bright and very clean. Atmosphere is pleasant and calming. Couldn't be happier. Food is good, too.
anonymous
Memory CareFamily/friend
June 29, 2022
Anonymous A
Memory CareFamily/friend
June 13, 2022
This facility offers many broken promises. It amazes me when we went to view the facility and talk to the facility directors, they definitely know how to paint a beautiful picture. Bunch of lies is what we were told. They claim they have “chefs” that make food that is catered to the residents, have amazing staff which lack there of for both. Food consists of rice and pastas. No rarely vegetables or fruit. Extremely short staffed with a very “High” turnover. The residents have to clean their own rooms including the bathrooms. Many other dissatisfactions about this place , running out room.
Dawn S
Memory CareIndustry reviewer
March 14, 2022
I work in the industry, providing placement options for seniors and their families. Frontida of Germantown is one of the many communities we are pleased to partner with. My recent experience and extra care taken with my client by this Frontida team was exceptional. The community and residents were clean. The residents were all watching TV together and were happy. The caregivers were nice and hustling to clean up after lunch. Leadership was out in the community checking on residents and helping wherever they were needed. My whole impression exceeded my expectations. Frontida of Germantown is a smaller, newer community. It is an excellent option for memory care. Highly recommend Frontida of Germantown! Thank you!
Edward J. Werra
Memory CareFamily/friend
March 12, 2022
When first admitted Resident did not get all the medicines she was to be getting because the pharmacy did not have them. I should have been told this so I could have gotten the appropriate medicine. I also did bring a bottle of Melatonin in for Resident and I think she is getting that at this time. I was also disappointed to see that activities were not provided on a daily basis. You showed movies for a couple of days in a row. Popcorn would be nice. I know you are short of help. You just admitted another person very aggressive and that scared a lot of residents. When something like this happens gather those residents and explain to them what is happening and what you are going to do to fix the problem? Most of your staff are very good with reacting with your residences. You do serve good food. Why would you run out of milk? I brought a half gallon of milk for my resident because of this. Do you have a problem making and offering coffee to the residents?
D & J Parbs
Memory CareFamily/friend
March 11, 2022
We toured a number of places when our parents needed to go into a memory care facility. We considered many factors and felt most comfortable with what was offered at Frontida of Germantown and moved them both in. We were all quite anxious about moving them out of their home and the staff did everything they could to make the transition as easy as possible. It went very well and we can't say enough of how caring and nice all of the staff were and continue to be. We certainly have peace of mind that they are safe at all times and well cared for. Many of the staff go above and beyond to keep them happy. We visit on a regular basis at various days/times and every time we do, we leave feeling that we made the best decision. We would highly recommend Frontida of Germantown for anyone looking for a reasonable, high-quality home for their loved one.
Diane F
Assisted LivingToured community
December 6, 2021
This community was nice but I just did not get the feeling that this was the place for my loved one when I walked in.
Linda Dorn
Memory CareFamily/friend
October 16, 2019
This facility is questionable. The turnover in help is the biggest problem. On a daily basis, cell phones are in constant use by employees rather than trying to engage residents in some type of stimulation. Activity calendar there pretty much for show. Residents are set in front of television for hours with zero interaction. Some will join in if an activity is planned, however, if only one or two seem interested, the activity does not happen. Tremendous amount of responsibility is expected of employees due to budget cuts. They are responsible for cleaning, cooking, care giving, recreation, and the general housekeeping of the facility. I must say the girls who administer care, are very patient and sweet, however, It does not go unnoticed how frustrated they get when so much has to be done with 2-3 employees per shift. It is sad when the physician that the facility offers, comments on Staffing problems.
Anonymous
Memory CareToured community
January 15, 2019
Everyone is so nice. They do take care of everyone very good and they treat them very good. I'm glad I have my there. If my mom has any problems or fells I get called. My mom likes it too and that's what matters to me
Frontida of Germantown
Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know Wisconsin’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Wisconsin’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
