Highgate at Paoli Pointe

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Highgate at Paoli Pointe

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They talked to the residents respectfully and seemed to really care. I would give them a 4 out of 5. The only thing I wished they had done more of was give her exercise walking with her walker. She got weaker and weaker by having to stay in the wheelchair while she could walk and had feelings in her bottom, legs, and back. She would get up because she just couldn't sit there anymore and then fall. Resulting in stitches in her fore head and back of her head. The activity staff was very nice but didn't always have a class when scheduled. But she was very kind and engaging with the residents. 4out of 5 there too. I tasted the occasionally and it was good. The staff in the dining was very nice. Talking to all of the residents like friends. Very pleasant. This was the 3rd facility my mother was in and it was probably overall the best one for resident care and pleasant and kind staff. And much more reasonable than the other too but just as nice a facility as they were.\n[name removed] the sales manager was very warm and caring. We talked like old friends. She always had a smile and listened to what we needed. She was exceptional. I actually miss her myself.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place to move a parent for Memory Care.","reviewContent":"The staff listens and cares about their residents. Any concerns are addressed immediately. Friendly and engaging.","reviewerDisplayName":"Laura","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Genuinely caring staff.","reviewContent":"The staff is so up beat and pleasant from the sales manager, [name removed], the dining staff, [name removed] the activities coordinator, the wellness manager [name removed] and care staff. They talk to my mother even though she is very quiet and has some dementia. They are doing rehab which her last place would not do which made her wheelchair bound for a year and a half. \nI would highly recommend Highgate at Paoli Pointe. No place is perfect but they try their best to make living there as comfortable and caring as possible.\nThank you for setting up my visit there. Even though it is half an hour from my house, it is an easy ride and only 10 minutes from KOP mall.","reviewerDisplayName":"Lynda C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Highgate at Paoli Pointe","reviewContent":"Friendly, caring, and informative. Listens to family's concerns. Does well with residents who have dementia. Has a lot of activities for the residents in and off the floor. The food is really good and is prepared and placed like the residents are dining.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Recommended ","reviewContent":"The staff have been pleasant and friendly. The staff has continued to keep me in the loop with every incident and medical issue involving my mom. I have noticed lately that my mom's room needs cleaning. The dust is collecting on the floor and under her bed. The vent in her bathroom is dusty. I can't talk about the meals, since we never stayed for meals. The move in day went as expected, rough. Mom wasn't too happy with me. It also appears that Mom has been participating in activities, which I'm happy to see. I would recommend and have recommended to others Highgate at Paoli Pointe. 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600 Paoli Pointe Drive, Paoli, PA 19301

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Located in the heart of Chester County, Highgate at Paoli Pointe is a Genesis community which combines all the comforts of home with the luxuries and amenities of premiere senior living.<br> <br> Our 80-apartment home offers 24-hour assistance when needed while still encouraging residents to be as independent as possible. Our secure dementia unit is set up to provide care for those with varying forms of dementia and Alzheimer's. With a highly trained staff our residents enjoy specialized activities every day of the week in our dementia unit.<br> <br> In addition to dementia care, we offer premier senior living services which include:<br> <br> <ul> <li>Private and semi private apartments with private bathrroms, kitchenettes and individual cliamate controls<br></li> <li>Upscale dining in our restaurant style dining room<br></li> <li>Sun room<br></li> <li>Wellness center and programs<br></li> <li>Numerous recreational activity options<br></li> <li>Private areas for entertaining guests<br></li> <li>Gardens and courtyards filled with flowers and seating areas<br> <br> Many residents enjoy the privacy of their apartments, however our community is vibrant and active, allowing you to easily make new friends, enjoy long meals in our dining room, and socialize.<br> <br> Weekly housekeeping services ensure carefree living so that you can enjoy all the activities our community offers. Our educated, dedicated, and compassionate staff is waiting for you to join our family.</li> </ul>

Located in the heart of Chester County, Highgate at Paoli Pointe is a Genesis community which combines all the comforts of home with the luxuries and amenities of premiere senior living.<br> <br> Our 80-apartment home offers 24-hour assistance when needed while still encouraging residents to be as independent as possible. Our secure dementia unit is set up to provide care for those with varying forms of dementia and Alzheimer's. With a highly trained staff our residents enjoy specialized activities every day of the week in our dementia unit.<br> <br> In addition to dementia care, we offer premier senior living services which include:<br> <br> <ul> <li>Private and semi private apartments with private bathrroms, kitchenettes and individual cliamate controls<br></li> <li>Upscale dining in our restaurant style dining room<br></li> <li>Sun room<br></li> <li>Wellness center and programs<br></li> <li>Numerous recreational activity options<br></li> <li>Private areas for entertaining guests<br></li> <li>Gardens and courtyards filled with flowers and seating areas<br> <br> Many residents enjoy the privacy of their apartments, however our community is vibrant and active, allowing you to easily make new friends, enjoy long meals in our dining room, and socialize.<br> <br> Weekly housekeeping services ensure carefree living so that you can enjoy all the activities our community offers. Our...</li></ul>

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