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Karolwood Gardens of Portsmouth

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One Bon Secours Way, Portsmouth, VA 23703

For pricing & availability:
(866) 374-4058
8.1
Review score
21 reviews
Add review
8.1
Review score
21 reviews
5 star
52%
4 star
19%
3 star
10%
2 star
5%
1 star
14%
See all reviews
7.8
Review score
48 reviews
2 facilities
Karolwood Gardens of Portsmouth
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Karolwood Gardens of Portsmouth
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Albert W
-
Child of resident/client
4.0
Karolwood Gardens Review
This facility may not be the best overall in this area, but was basically perfect for my mother. She is on oxygen and the staff delivered her meals and did not pressure her to do any on-site activities. This made my mother more comfortable. She had the same aids and maids and nurses we

About the facility
Karolwood Gardens of Portsmouth

Province Place was designed to function much like your own home. Residents select a one or two bedroom suite, each with its own private bathroom and kitchenette. Groups of suites nestled together in neighborhoods share a cozy living room, family room, dining room, enclosed courtyard and screened-in porch. Neighbors are encouraged to visit with each other and their guests in these common areas. Additionally, we plan home-cooked meals with residents' tastes in mind, prepare them with the highest-quality ingredients and serve them in our comfortable dining rooms. Our caring staff members also assist residents with bathing, dressing, grooming and medication assistance.
Above all, we treat each resident with compassion and understanding, and always in a manner that preserves their dignity and self-respect.

Province Place of Maryview was designed, developed and is managed by Life Care Services (LCS), the recognized industry leader with over 35 years experience in more than 100 retirement communities nationwide. Province Place of Maryview is an affiliate of Bon Secours Health System Inc., and is sponsored by the Sisters of Bon Secours. Together, these organizations offer a tradition of caring and service you can trust.

Senior living options offered

Assisted Living

Memory Care

Pricing
for Karolwood Gardens of Portsmouth

Total monthly costs depend on room type, select services, and the level of care needed.

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Assisted Living

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Semi-Private
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Memory Care

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Studio
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1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Karolwood Gardens of Portsmouth
Karolwood Gardens of Portsmouth

One Bon Secours Way, Portsmouth, VA 23703

Acclaim at East Beach community exterior
Acclaim at East Beach

4801 Pretty Lake Ave, Norfolk, VA 23518

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Chesapeake Place Senior Living

1508 Volvo Pkwy, Chesapeake, VA 23320

Commonwealth Senior Living at Churchland House
Commonwealth Senior Living at Churchland House

4916 W Norfolk Rd, Portsmouth, VA 23703

8.1
Review score
21 reviews
8.1
Review score
21 reviews
5 star
52%
4 star
19%
3 star
10%
2 star
5%
1 star
14%
9.7
Review score
25 reviews
9.7
Review score
25 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
130 reviews
9.3
Review score
130 reviews
5 star
66%
4 star
17%
3 star
8%
2 star
2%
1 star
7%
9.2
Review score
27 reviews
9.2
Review score
27 reviews
5 star
56%
4 star
33%
3 star
11%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Karolwood Gardens of Portsmouth

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • No Sugar
  • Special Dining Programs
  • Vegetarian
  • Guest Meals
  • Room Service
  • Anytime Dining
  • Vegan
  • Meals Provided

Room Amenities

  • Kitchenette
  • Air Conditioned
  • Handicap Accessible
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Meeting Room
  • Beauty Salon
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • TV Lounge
  • Indoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Activities Off-site
  • Catholic Services
  • Birthday Parties
  • Day Trips and Outings
  • Stretching Classes
  • Sensory-based Programs
  • Intergenerational Programs
  • Visiting Chaplain or Priest
  • Forever Fit
  • Wii Bowling
  • Devotional Activities On-Site
  • Art Classes
  • Happy Hour
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Yoga / Chair Yoga
  • Gardening Club
  • BBQs or Picnics
  • Karaoke
  • Reminiscence Programs
  • Holiday Parties
  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Cooking Classes
  • Trivia Games
  • Devotional Activities Offsite
  • Activities On-site
  • Live Well Programs
  • Brain fitness / Dakim
  • Community Service Programs
  • Dances

Reviews

for Karolwood Gardens of Portsmouth

8.1Review score21 reviews
8.1
Review score
21 reviews
5 star
52%
4 star
19%
3 star
10%
2 star
5%
1 star
14%
Karolwood Gardens
7.8
Review score48 reviews2 communities
Write a review
A Place for Mom has scored Karolwood Gardens of Portsmouth with 8.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Karolwood Gardens of Portsmouth has 21 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.1
Care Services
4.0
Staff
3.7
Meals & Dining
3.0
Activities
3.5
Value for Cost
3.7
A Place for Mom has scored Karolwood Gardens of Portsmouth with 8.1 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Karolwood Gardens of Portsmouth has 21 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Karolwood Gardens
7.8
Review score48 reviews2 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 21 reviews
Albert W - Family/friend
Assisted Living
October 10, 2024
4.0
Verified Review
Karolwood Gardens Review
This facility may not be the best overall in this area, but was basically perfect for my mother. She is on oxygen and the staff delivered her meals and did not pressure her to do any on-site activities. This made my mother more comfortable. She had the same aids and maids and nurses week to week. Which made her more comfortable dealing with the same people and getting used to them with her dementia.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Value for Cost
4
Kelly - Family/friend
Assisted Living
October 1, 2024
5.0
Verified Review
Review for Karolwood Gardens of Portsmouth
My aunt loves it. Everyone has been wonderful. A few hiccups because the building is so old but that's it. the staff had been amazing with my Aunt and us also.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Angela C - Family/friend
Assisted Living
September 17, 2024
5.0
Clean
Great service, good food and beautiful atmosphere. Good environment. Wonderful place to visit. Please clean the sun room for patient. Employees are sensitive and caring. Haven’t had recreational activities.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
1
Value for Cost
5
Kathy D - Family/friend
Assisted Living
August 15, 2024
3.0
Caring nursing staff/terrible food
There is good and bad with Karolwood. let’s start with the positive. The nurses and most all of the aids have been very helpful and caring when it comes to caring for my mom. They are also extremely friendly to me when I come in there, which is almost daily. For the negative, we first have the dated decor. I think if they spent a few dollars to update the place with some new carpet and fresh paintings on the walls, it would give the place a much better first impression. The other negative is the food. They are very stingy with the amount of food you get and it is often not hot. If you decide you don’t want their main lunch or dinner item, you can opt for an alternate. And that means chicken noodle soup from a can or a grilled cheese with stale bread.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
1
Activities
2
Value for Cost
2
Sharon Spaulding - Family/friend
Assisted Living
April 25, 2024
1.0
My MOM SUFFERED & still no refund for time not spent there.
My father paid for a full month for my mom to stay here while she was dying. She was not given pain medications when she asked for them & she was suffering greatly from having multiple strokes & a injured leg. They let her lay their for hours until my family threw a fit for them to give her meds because she was crying. She passed about 15 minutes after she finally got her meds. She was in so much pain she could not pass peacefully because of these people that don't pay attention to their patients. Another complaint is this company owes my father a refund for 28 days & he has been given the run around on a refund since February about this. I've been calling on the phone & yesterday they told me they would have a answer for me today. Today I am told the manager is out until [date removed] & I have to call back then. I'm sick of being given the run around by you people. Give my father back his money or you will be talking to my lawyer.
Friendliness
2
Care Services
1
Staff
1
Value for Cost
1
Anonymous - Resident/client
Assisted Living
March 27, 2024
4.0
Verified Review
Our Experience
My loved one and I were previously residents at Karolwood Gardens of Portsmouth and overall, the experience was pretty good. The food was good at first and then it became terrible. There was also constant rotation in the management staff. I liked the set up of the facility, with the small neighborhoods. The 2 bedroom suite was nice. I liked having the microwave, fridge and freezer. They kept our apartment clean, but there were other areas that weren't. The laundry rooms were dirty and clothes got left in there when the staff did laundry. Some other floors and public rooms weren't very clean. Some staff were friendly and some were not. Then there were the groups that met outside, left the pagers inside and didn't respond to resident calls. That was one of the most frustrating things. We didn't get involved in very many activities. I did go to the exercise class, which was good. There was a problem with my loved one getting his meds in a timely, regular time. The price was pretty good.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
3
Meals & Dining
2
Activities
3
Value for Cost
3
Albert - Family/friend
Assisted Living
November 10, 2023
4.0
Verified Review
Review for Karolwood Gardens of Portsmouth
I think the facility is good for my mother, yes some things could be better but overall I am pleased. We picked this community, because of the price and I thought it would be a good match for my mother and her needs.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
2
Value for Cost
3
Anonymous - Family/friend
Assisted Living
May 10, 2023
1.0
Verified Review
Be an Advocate for Loved One
The experience was a nightmare. There was no one there, who knew what they were doing. They need well trained staff. The food was terrible. There was a situation, in which my loved one needed assistance, and I could not find anyone. This was not a safe place. They did not have my loved one in the system, which was very questionable.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
anonymous - Family/friend
Assisted Living
March 17, 2023
5.0
Verified Review
A GREAT place for a loved one.
Karolwood Gardens is a good place to have a loved one. The staff were great and showed that they really cared.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Family/friend
Assisted Living
June 22, 2022
4.0
Verified Review
Our families experience
The meals and dining service can be a hit or miss sometimes and they could work to improve on their high turnover rate with their staff
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
4
Veronica Taylor - Family/friend
Memory Care
June 17, 2020
5.0
My mom loves it
I toured this community 3 weeks ago and fell in love with the staff and the atmosphere. It is perfect for what we were looking for. I moved my mom in the community a week ago and she is really enjoying herself. They had live music on Friday outside and she just ranted about how fun it was. She said the food is really good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Patricia Clark - Family/friend
Memory Care
June 9, 2020
5.0
Verified Review
from a friend
I have a friend that lives there and they had a family parade event and I was allowed to attend. It was very nice the residents seemed so happy and they really enjoyed themselves. The staff looked just as excited it was nice. I really have enjoyed being apart of all the events. I have also enjoyed virtual visits with my friend. She seems to be so happy there. I may join her in the next 5 years.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Dearrico Austin - Family/friend
Memory Care
April 10, 2020
5.0
Great care
My father is on the memory care unit. The staff to resident ratio is very good. That was a big deal for us when placing him. The staff really are able to take their time and care for him the way we would wamt to ourselves. I really appreciate them.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Katrina Watren - Family/friend
Memory Care
November 12, 2018
5.0
Extended Family
Finding a place that genuinely cares for your love one is hard. Province Place of Maryview is not your average assisted living facility. Instead of just taking your money and filling a spot, they actually take the time to see if your love one is a good fit for them. Meaning that want to give and provide the best care. If they cannot do that, they tell you. My mother was treated like a queen. The whole staff knows their job and they cross every t and dot every I. Outside of their roles they provided my mom with love, companionship, activities, delicious food and a safe environment. My family was able to relax more knowing that our mom was in good hands. You are able to come and go at any time to check on your love one. That was very important to me. I was able to (spot check) in the beginning to make sure mom was treated properly. That (spot checking) did not last long at all- mom was ok and adjusted very well. My mom passed 8/21/2018 and she passed with dignity and love while being a resident on Province Place of Maryview. She did not have to leave when her health declined. The director, nurses and staff worked very closely with Hospice and my mom passed peacefully. This place treats their residences like family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Diane White - Family/friend
Memory Care
November 12, 2018
5.0
This is a wonderful place too have a family member if they require help. I was very pleased and felt very safe with the choice.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
5
Care Services
4.5
Activities
4.5
Anonymous - Family/friend
Memory Care
June 24, 2018
1.0
Poorly trained and inattentive staff.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Anonymous - Toured community
Memory Care
June 15, 2017
5.0
Very nice
I loved that this one has all their rooms in neighborhood styles with private eating areas and living rooms.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
sam293 - Family/friend
Memory Care
June 14, 2017
5.0
Such nice people!
All the caretakers seem to truly care about the residents and getting to know them. Its hard to find somewhere where the people are sincere and the staff here is which makes me feel very good about my decision.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
May 19, 2015
3.0
Province Place provided good care for mother. The main complaint I have is that apparently there is a shady deal going on with the pharmacy they use. I received a bill for medicine 5 months after she left for a signifiCan't amount of money. My mom virtually had medicine with no co-pay prior to that. Province did not notify me of this situation.
Cleanliness
3
Friendliness
2.5
Value for Cost
3
Care Services
3.5
Activities
3
Linda - Family/friend
Memory Care
September 26, 2013
5.0
Verified Review
Wonderful place and people, wish dad stayed
I'll tell ya the truth, Province Place is great, but for my dad it didn't work out, but it wouldn't have worked at any place. That place is wonderful though, I would highly recommend them, I've already told my kids that where I want to go. I really don't know what happened, hindsight being 20/20 I think it might have been a sun downing issue. He's not really at that point yet but I think there was a mix-up with the doctors orders and they wouldn't give him his sleeping medication. I was really hopeful it would work, he loved it when he was there, he went and had lunch and loved his room and he was there having a great time all day. But it was not the facility at all, they were great, they did everything, I didn't even look anywhere else because if he wasn't happy here, he wouldn't be happy anywhere.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 21 reviews

Neighborhoods
around Karolwood Gardens of Portsmouth

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Virginia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Virginia regulations for Assisted Living.

Frequently Asked Questions
about Karolwood Gardens of Portsmouth

Karolwood Gardens of Portsmouth offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Karolwood Gardens of Portsmouth 8.1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (757) 686-9100 to reach a resident at Karolwood Gardens of Portsmouth.

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2856 Forehand Drive, Chesapeake, VA 23323
Starting at $X,XXX+ monthly
5 star
47%
4 star
24%
3 star
19%
2 star
5%
1 star
5%
Studio, 1bd, Semi-Private
Welcome to Dominion Village of Chesapeake, a Five Star Senior Living community! Located in the heart of Deep Creek and easily accessible to all major thoroughfares, we have created a small neighborhood where staff have the unique opportunity to develop relationships with each resident and family....

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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