6500 Butterfield Ranch Road, Chino Hills, CA 91709
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Anonymous
Child of resident/client
Review for Pacifica Senior Living Chino Hills
From our only negative experience with Pacifica, my recommendation to all assisted living community administrators and potential residents... be sure they have an emergency plan in place to follow in the event of any power outages with immediate welfare checks to all residents just in case anyone suffered an injury as a result. My mother needed to use the restroom while the power was out and the room was completely dark. She became disoriented and fell. She tried using her emergency alert neck remote several times over several hours, but there was no power backup for the system, so her calls went unrecorded. She was not discovered until later in the morning, still seated on the cold floor. It was a rather traumatic experience for her. But outside of that event, we found the facility and staff to be top notch.
Read all reviewsPacifica Senior Living Chino Hills
Discover comforting assisted living and memory care at Pacifica Senior Living Chino Hills in sunny California. This community’s updated campus creates a luxury hotel-like atmosphere that lies in close proximity to a number of scenic nature parks and that’s tucked away from the hustle and bustle of the city.
With around-the-clock staffing, regular wellness checks, and personalized care plans, you’re sure to find proper care for your loved one. Assistance with grooming and laundry can also be provided to create stress-free experiences.
In the dining room, your loved one can enjoy delectable dishes in restaurant ambiance. After satisfying meals, residents can find ample opportunities for relaxation and entertainment.
Lounge by the fire with a book from the library, shoot pool in the billiards lounge, or join in a regularly scheduled activity. Pacifica Senior Living Chino Hills’ diverse set of activities, from art classes to live entertainment, create a fun-filled environment.
Pacifica Senior Living Chino Hills offers studio and one-bedroom apartment floor plans to suit your loved one’s preferences. Units can feature full bathrooms and kitchenettes.
Pacifica Senior Living Chino Hills is a residential care facility for the elderly (RCFE), which in the state of California is a housing arrangement for...
Pacifica Senior Living Chino Hills
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score Not available | 9.9 out of 10 Review Score7 reviews | 9.9 out of 10 Review Score21 reviews | 9.8 out of 10 Review Score65 reviews |
Studio Starting at $X,XXX/moStarting at $3,795/mo | Studio Not available | Studio Not available | Studio Starting at $X,XXX/moStarting at $4,870/mo |
1 Bedroom Starting at $X,XXX/moStarting at $4,795/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,200/mo | 1 Bedroom Starting at $X,XXX/moStarting at $5,000/mo | 1 Bedroom Starting at $X,XXX/moStarting at $6,110/mo |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly No | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Memory Care, Residential Care Home | Care types offered 2 Memory Care, Residential Care Home | Care types offered 3 Assisted Living, Memory Care, Independent Living |
for Pacifica Senior Living Chino Hills
A Place for Mom has scored Pacifica Senior Living Chino Hills with 0 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Pacifica Senior Living Chino Hills has 131 reviews with an average "overall experience" of 4.7 out of 5.
Kristina Salazar
Not SureToured community
July 14, 2026
Loved it!! Beautiful accommodations inside and out! The rooms are nice and spacious.. The faculty seemed very nice and attentive. I really like that. It's a smaller facility and residents will get more individual attention.
Crystal O
Assisted LivingToured community
September 15, 2024
We took a tour led by [name removed]. The moment I walked in I felt welcomed and loved the atmosphere. We were interested in the Studio room and there were two available. The amenities that are included in the price were incredible.
Anonymous
Assisted LivingFamily/friend
September 5, 2024
From our only negative experience with Pacifica, my recommendation to all assisted living community administrators and potential residents... be sure they have an emergency plan in place to follow in the event of any power outages with immediate welfare checks to all residents just in case anyone suffered an injury as a result. My mother needed to use the restroom while the power was out and the room was completely dark. She became disoriented and fell. She tried using her emergency alert neck remote several times over several hours, but there was no power backup for the system, so her calls went unrecorded. She was not discovered until later in the morning, still seated on the cold floor. It was a rather traumatic experience for her. But outside of that event, we found the facility and staff to be top notch.
Linda
Memory CareFamily/friend
August 30, 2024
My mom has been at Pacifica Chino Hills since November 2023 and our family and my mom are very happy. It has been a great experience there! They have a nurse on staff and she is awesome. She is the memory care director. She is warm, friendly, compassionate, and knowledgeable. I sleep well at night knowing my mom is in good hands. They have family activities which happen almost monthly. You feel connected and welcome. They allow you to visit anytime you want.
Greg
Assisted LivingFamily/friend
July 23, 2024
The staff is very helpful and friendly. They also learn what each resident needs are. And they communicate well with family members at home on what is going on with their loved ones. Room size is appropriate for one or two people to live in. Amenities are very nice and well kept. Plus they have lots of activities for the residents to do if they wish.
DC
Assisted LivingFamily/friend
May 3, 2024
I am completely happy with this facility. It is clean and well run. Although, my mom is very disappointed with the food lately. It was good at the beginning, but for a while now - they must've gotten new cooks - she says it comes out cold and tasteless and she's rarely happy with it. The staff is kind, helpful and friendly. The Director takes care of any issues right away. The cost is reasonable and even less expensive than other senior living places in nearby cities and the rent includes many extras that other senior living centers do not. My mom is happy there and I feel secure knowing she's living in a great place.
Kevin D
Assisted LivingResident/client
December 7, 2023
Comfortable and happy at this community.
Anonymous
Assisted LivingResident/client
December 1, 2023
I have been here 10 years. All staff are wonderful. Everything is always neat and clean. Residents are very sweet! Lots of fun activities.
Adam A
Assisted LivingFamily/friend
December 1, 2023
The food, the courtesy and everything was excellent, above and beyond. I enjoy my association with the people and staff. I would recommend this place to anyone. I can't stay away since my sister has been here.
Mary A
Assisted LivingIndustry reviewer
December 1, 2023
A very clean and nice looking facility. I was impressed when I walked in the door.
Anonymous
Assisted LivingFamily/friend
November 30, 2023
My grandma has lived here 4 years and every time I come to visit the place looks clean. [name removed] [name removed] [name removed] and [name removed] are so nice and sweet!
anonymous
Memory CareToured community
January 23, 2023
Our tour at Pacifica Chino Hills was okay. The facility was fine. The biggest factor for us was location, and it was just a little bit farther out than we preferred.
Jay
Assisted LivingToured community
September 27, 2022
We came to the facility for a tour for our mother. Administration was very knowledgeable and the living facility was very clean and nice. Based on the tour we made a deposit for a room.
Shirley
Assisted LivingFamily/friend
August 29, 2022
I love this place. My mom is not too thrilled with it. She is not comfortable and does not know people. Her mind will not allow her to be comfortable. I know she is cared for well and I love coming & having dinner with her.
Joanne L
Assisted LivingFamily/friend
August 19, 2022
Wonderful facility! Everyone is nice and truly great from touring the facility to move in. [name removed] went above and beyond! We had a unique situation where my loved one was out of state and trying to coordinate calls/appointments were challenging. But [name removed] made it seamless and all possible. Thank you!!!
Shirley S
Memory CareFamily/friend
July 29, 2022
I love this place. My mom is not too thrilled with it. She is not comfortable and does not know people. Her mind will not allow her to be comfortable. I know she is cared for well and I love coming and having dinner with her.
Ben
Memory CareToured community
April 13, 2022
This community was fine when my loved one was there for assisted living. We needed memory care and they did not have any openings at the time that we needed it.
Mike K
Assisted LivingToured community
March 14, 2022
[name removed] was exceptional. She was very thorough in explaining the process. She is a valuable asset to your organization.
Jay E
Assisted LivingToured community
December 30, 2021
The staff are both kind and professional. They really care. [Name removed] shows me the entire facility! Very impressive...I decided it is just what I want. Assisted living. The services are outstanding! I will be moving in the next 3 or 4 days...can't wait.
James
Memory CareToured community
December 21, 2021
Good community, not the right fit for my loved one.
Pacifica Senior Living Chino Hills
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Know California’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about California’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
