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Palermo Village Retirement Residence

3136 Dundas Street W, Oakville, ON L6M4J3

For pricing & availability:
(866) 374-4058
6.0
Review score
15 reviews
Add review
6.0
Review score
15 reviews
  • 5 star
    73%
  • 4 star
    20%
  • 3 star
    0%
  • 2 star
    7%
  • 1 star
    0%
See all reviews
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Palermo Village Retirement Residence
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Palermo Village Retirement Residence
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Marjut C

Resident/client

4.0 out of 5 stars

Great experience

Thank goodness I found you! Recently I had a nasty fall in my home and found I had broken ribs. I was not able to take care of doing the simplest tasks. I spent two weeks in your respite apartment. With the care given and my needs taken care of, I recovered enough to go home. I was not able to use the dining room, nor take in the entertainment. I still had a great time.

Read all reviews

Palermo Village Retirement Residence

About the facility

Senior living options offered

  • Independent Living

Palermo Village Retirement Residence

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Independent Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlocked
    StudioStarting at $4,075/mo
  • Unlocked
    1 BedroomStarting at $4,890/mo
  • Unlocked
    2 BedroomsStarting at $6,405/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Palermo Village Retirement Residence
Select tour type
Select preferred date

Amenities

at Palermo Village Retirement Residence

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Medication Management

Meals & Dining

  • No Sugar
  • Guest Meals
  • Gluten-free
  • Vegan

Room Amenities

  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Garden View
  • Air Conditioned
  • Kitchenette

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Central Fireplace
  • Outside Patio
  • Computer or Media Center
  • Meeting Room

Recreational areas

  • Game Room
  • Jacuzzi
  • Fitness Center
  • Piano or Organ

Services

  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Activities

  • Happy Hour
  • Gardening Club
  • Birthday Parties
  • Stretching Classes

Compare

Palermo Village Retirement ResidencePalermo Village Retirement Residence

3136 Dundas Street W,
Oakville, ON L6M4J3

The Shores of Port CreditThe Shores of Port Credit

280 Lakeshore Rd W,
Mississauga, ON L5H0A5

Port Credit ResidencesPort Credit Residences

33 Hurontario Street,
Mississauga, ON L5G3G8

Credit River Retirement ResidenceCredit River Retirement Residence

175 Rutledge Rd,
Streetsville, ON L5M0X7

6 out of 10
Review Score15 reviews
9.1 out of 10
Review Score9 reviews
8 out of 10
Review Score11 reviews
7 out of 10
Review Score22 reviews

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

4

Assisted Living, Memory Care, Independent Living, Senior Apartments

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Palermo Village Retirement Residence

6 out of 10
Review Score15 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.8
Friendliness
4.7
Care Services
4.2
Staff
4.4
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.4

A Place for Mom has scored Palermo Village Retirement Residence with 6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Palermo Village Retirement Residence has 15 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-15 of 15 reviews

Last Updated: 1/4/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

John S

Independent Living

Family/friend

January 4, 2026

2.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
2.0

Big promises but lack of follow through

The residents are wonderful but the execution on what is promised falls short. Lots of empty promises from the management, including the GM. It's a shame because it could be a wonderful place if it weren't for the bait and switch.

Marjut C

Independent Living

Resident/client

June 16, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Great experience

Thank goodness I found you! Recently I had a nasty fall in my home and found I had broken ribs. I was not able to take care of doing the simplest tasks. I spent two weeks in your respite apartment. With the care given and my needs taken care of, I recovered enough to go home. I was not able to use the dining room, nor take in the entertainment. I still had a great time.

Anonymous

Independent Living

Family/friend

October 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Short Respite Stay What We Needed!

My dad was there for short time and things like email and computer not set up easily. But for perm guests I'm sure not an issue. It is a smaller place so it is not as busy as some of the larger facilities. He had a good respite stay. He felt "young" though to many he saw there (he is 89 ??). Again pretty small facility but everyone was lovely

anonymous

Independent Living

Toured community

September 7, 2022

4.5 out of 5 stars
Verified Review

We toured Palermo Village and it is a beautiful place. We got a very good first impression. The rooms were very nice and spacious and all of the staff were friendly and engaged. It is a smaller more intimate community. It was our second choice and we would definitely recommend that others come check them out.

Dawn C

Independent Living

Family/friend

February 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
5.0

highly recommend

We have not seen the meals ourselves but when we speak with our mother in law she seems to enjoy the meals. We like the smaller scale of this facility, it really has that friendly atmosphere. It is newer so the community just feels really warm, cozy and welcoming.

anonymous

Independent Living

Resident/client

July 23, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0
Meals & Dining
4.0

Our Experience

My biggest issues - and I hope that these are just temporary! - have to do with the food/dining service. The dining room temperature is way too cold, to the point that people are wearing heavy sweaters and hats. Also some of the food is not cooked through, potatoes and rice in particular, and is sometimes served cold. We're trying to get something done about it, but they move very slowly. The staff are very friendly though. No complaints there. They work hard and are very cheerful. We like our apartment. It's not huge, but certainly big enough for us. And the maintenance people have been helpful in putting up pictures and TVs and things.

NS

Independent Living

Family/friend

July 19, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Best retirement home in Oakville

staff are amazing, the meals are great, and the ambiance of the whole residence is great. Activities and entertainment are phenomenal, great job. My aunt loves being at Palermo Village and we could not be happier choosing this place for her.

Terrie S.

Independent Living

Family/friend

July 8, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

A wonderful place for our mother

The staff is incredibly patient, cheerful, courteous and caring. We could not have chosen a better place for our mother. We cannot say enough to express how pleased we've been with Palermo.

Jas K

Independent Living

Toured community

October 26, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Amazing staff!

Ruth Hunt

Independent Living

Family/friend

September 1, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Palermo Retirement Residence

Could not be more pleased with the Palermo Retirement Residence. My Mother's transition was seamless, primarily due to the outstanding staff and friendly residents. Her apartment is very well appointed and kept clean. The meals are excellent, the facility has everything she needs. I would recommend this facility with no reservations.

Anonymous

Independent Living

Toured community

August 5, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Nice and clean, friendly, bright... very good amenities. We had lunch and we both enjoyed immensely...

Katherine Wilson

Independent Living

Family/friend

July 24, 2017

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

" I JUST LOVE IT!!! "

After research and visits to 6 residences, I narrowed the choice to Palermo Village and 1 other home in Oakville which I thought would best meet mom's needs. After bringing her to tour both, she immediately decided that when she was ready for a move that she would choose her next home to be in Palermo Village in Oakville. Her decision was based on the friendly welcome she received from both the staff and residents and how impressed she was with the welcoming and comfortable atmosphere (There is definitely a special energy at Palermo Village!), brightness throughout, décor and the beautiful suites. She also enjoyed the delicious meals served at both visits. Mom has lived at Palermo for 2 months now. Her move and transition to her new home have gone very smoothly. When we left mom the first night, we experienced that same feeling when you take your child to school for the first time; however, our concerns disappeared quickly , knowing that mom would be receiving excellent care and attention, especially throughout her first few days at Palermo. The entire staff have been very accommodating and helpful and the residents, very friendly. When her suite was set up to her liking, it looked and felt like home! She enjoys all the light that pours into her suite through the large bright windows and doors and she especially enjoys her view of fields and the escarpment which she can see from her spacious balcony as well as from her living room, indoors. Since her move to Palermo, Mom has become more active both physically and mentally. With mobility issues, she is enjoying not having to tackle climbing stairs and loves the freedom to wander both inside and out, taking short walks and enjoying the fresh air. She also enjoys participating in the variety of activities offered, as well as the social interaction with her new friends and family at Palermo. Any issues (very few) encountered were related to miscommunication and were rectified quickly. Knowing that mom is very happy in her new home, makes the entire family happy and gives us peace of mind. In summary, I think mom's own words say it all! When asked how she likes living at Palermo Village Retirement Residence, Oakville, her response is always - " I JUST LOVE IT!!! ".

Anonymous

Independent Living

Industry reviewer

December 18, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Home away from home

Very friendly and helpful staff made moving in easy. The choices on the menu in the dining room are really varied, so I enjoy the meals here. There are many services offered in the building, such as hairdressing and pedicure, so that there is no need to go out at all.

Anonymous

Independent Living

Toured community

October 20, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Excellent facility, loved it. The only negative for me was that it isn't in Burlington

Anonymous

Independent Living

Family/friend

April 4, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Head and shoulders above the rest!!

When I was looking for a place for my mom, I found Palermo Village to be head and shoulders above the rest. It is a very clean and inviting environment. The staff and residents are very friendly. The food is excellent (especially the soup). Palermo Village is truly an all inclusive community. The difference I found with Palermo was the overall environment - It's just the right size, staff and residents are welcoming, it is bright, staff are extremely accommodating and friendly. My mom said she would never, ever go into a retirement residence. Her health issues gave us no choice, however, she is now thriving there. This is the best move we could have made for her.

Palermo Village Retirement Residence

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Palermo Village Retirement Residence

Frequently Asked Questions about Palermo Village Retirement Residence

  • Palermo Village Retirement Residence offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
  • Call (905) 582-0395 to reach a resident at Palermo Village Retirement Residence.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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