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Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

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635 E Main St #4, Hendersonville, TN 37075

For services offered:
(866) 374-4058
36 reviews
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Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
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Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
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Anonymous
-
Child of resident/client
4.0
Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
We picked them because of the rating and experience. I would recommend to others but you have to watch closely to care plan as second time used it was not followed.

About the facility
Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

We are a family-owned business serving the needs of seniors in Sumner, Davidson, and Wilson Counties. Now in our 10th year of operation, Preferred Care at Home is the proud recipient of the Best of In-Home Care Award from SeniorAdvisor for the past 3 years in a row. Our experienced caregivers are the best in the industry and our customer service is both personable and responsive. We provide care based around your needs and schedule, and we have clients who we visit for just 4 hours per week all the way up to 24/7 and everything in between. It is our mission to improve the lives of our seniors by providing caregivers that truly become friends to them rather than simply caretakers. Call today for a no-pressure no-cost in-home assessment!

Senior living options offered

Home Care

Pricing
for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

Total costs depend on select services and the level of care needed.

Base fees

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Starting rate
Starting at $XX/hr
*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

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HomeWell Care Services of Hendersonville, TN
HomeWell Care Services of Hendersonville, TN

177 E. Main St. Suite 6, Hendersonville, TN 37075

Brighter Days Home Care, LLC
Brighter Days Home Care, LLC

null, Murfreesboro, TN 37129

36 reviews
14 reviews
No reviews
No reviews
Starting rate
Starting at $XX/hr
Starting rate
Starting at $XX/hr
Starting rate
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Starting rate
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Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

No

Household chores

Yes

Household chores

Yes

Household chores

No

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

No

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Brochure not available
Brochure not available

Services
at Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

Meals & Dining

  • Organic
  • Anytime Dining
  • Low / No Sodium
  • Vegan
  • Gluten-free
  • No Sugar

Home Care

Services Offered

  • Bathing/Dressing
  • Companion Care
  • Errands/Shopping
  • Help with Eating
  • Housekeeping
  • Incontinence Care
  • Live-In Care
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Respite Care
  • Toileting
  • Transfer Assistance

Reviews

for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

Overall Rating
4.7
Cleanliness
4.6
Friendliness
4.6
Care Services
4.6
Staff
4.7
Meals & Dining
4.6
Activities
4.6
Value for Cost
4.6
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 36 reviews
Anonymous - Family/friend
Home Care
December 17, 2024
4.0
Verified Review
Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
We picked them because of the rating and experience. I would recommend to others but you have to watch closely to care plan as second time used it was not followed.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Cheryl - Family/friend
Home Care
November 26, 2024
5.0
Very thankful daughter
We have been thankful and pleased with the staff and caregivers from PCAH. We have quite a lot of help for my elderly father, including overnight. This group of hard working, compassionate people have never failed to supply the help we needed. The worry and responsibility of care has been easier for our family to handle due to the professionalism and excellence of caregivers and staff. We are glad to recommend PCAH and wish them all the best for their commitment to helping others during these difficult times. Ten stars and many blessings and thanks to each member of this company!!!
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Barbara - Family/friend
Home Care
November 22, 2024
5.0
Verified Review
Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
With staff some were on the ball, and some not would have been better if he could have had the one he liked best instead of so many, and the cost was rough.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Home Care
November 14, 2024
5.0
Verified Review
Thankful daughter
Preferred care has an excellent staff who work diligently to serve our needs well. They listen well, and try to fit caregivers who will fit well with the patient and family.
Friendliness
5
Care Services
5
Value for Cost
5
Lisa B - Family/friend
Home Care
August 30, 2024
5.0
Verified Review
Great communication, wonderful care
Very helpful, very good communication. The caregivers are very awesome, and they are willing to help out with everything. I absolutely recommend their home care services to anybody looking.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Anonymous - Family/friend
Home Care
July 26, 2024
5.0
Verified Review
Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
They do there best to find the right person for each client. If they don't mesh with a client, they will send another worker.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
July 31, 2024
Thank you for your review! You're absolutely right that we do our best! We don't always get it right the first time, but we're committed to making sure you're happy with your care team! We appreciate the opportunity to help!
Karen - Family/friend
Home Care
July 17, 2024
5.0
Loved our experience with PC at Home
We were in need of home care after my mom had a bad fall. I was referred to Preferred Care and could not have been more pleased. They had someone there the night my mom got home from the hospital. Their care givers were so attentive to mom and they looked through all her photo books and let her reminisce which meant so much to her and us as well. When she moved to Independent Living they came and stayed at night while she got acclimated to her new home. She had another few days in the hospital and I reached out for more overnight stays. PC was there on very short notice. They are so kind and understanding. I would not ever hesitate to have them stay with my mom in the future. She loved everyone of her caregivers!
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
MS - Family/friend
Home Care
July 8, 2024
4.0
Verified Review
Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
The people were very nice, attentive, and seemed very empathtic.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Marcia K
Home Care
June 21, 2024
5.0
Knowledgeable help finding care for my husband
Very informative help determining the best company to provide help for my spouse. I would definitely recommend A Place for Mom. They were able to give me great options to meet our needs.They were very sensitive to the emotional needs this decision puts on families.
Anonymous - Family/friend
Home Care
April 9, 2024
5.0
Verified Review
Amazing Caregiver
Communication by text is very convenient. They were usually able to find a substitute when needed. We had a shaky start with caregivers who slept (mostly taking on too many hours for others), weren't attentive, not talking to him. Took us a few weeks to get settled down with the right person. The lady we ended up with is completely amazing and wonderful.
Friendliness
5
Care Services
5
Value for Cost
5
Anonymous - Family/friend
Home Care
October 25, 2023
5.0
Verified Review
I would say that Preferred Care at Home Of North Nashville strives for, and achieves where possible, a five in most of the rating areas. Several of the items are variable, depending upon the individual caregiver. I cannot generalize for topics that don't really apply. I can say that I've worked with at least five Nashville area services and this one is by far the best. I am quite sure that is because the business ethics are well grounded in the office and they have enough staff to follow up on that. Every company has to deal with various backgrounds and personalities and lifestyles of both their caregiver staff and their clients. This company seems to recognize that and not use it as an excuse (like others do), but they do their best to train caregivers and to maintain acceptable standards. A true gem in this industry.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
October 26, 2023
Wow, what an amazing review! I wish everyone could see this review because of the honesty of your assessment and the fact that I feel like you understand our company inside and out. We are absolutely imperfect, but as you say, our ethics drive us to take ownership and do our best to control what we can control and to manage what we cannot. The fact that you've had experience with several other agencies speaks volumes as well. We absolutely strive for fives in each of those ratings and it's extremely gratifying when those that we serve can sense the sincerity of our effort. Thank you for this.
Anonymous - Family/friend
Home Care
October 6, 2023
5.0
Verified Review
our families experience
What our family liked the most about the Preferred Care at Home is the 3 workers we had, they were all great. [name removed] was particularly kind and skilled and ill request her again with Preferred Care at Home. Based on the experience we have had with Preferred Care, we would recommend them to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
October 26, 2023
Thank you for your review! I am incredibly proud of the group of caregivers that we have on staff and I'm glad to hear that you've had several that have been great!
Anonymous - Family/friend
Home Care
September 28, 2023
4.0
Verified Review
Review for Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
Give them a try. If you get a care giver not compatable they will replace. We picked this community because because A Place For Mom recommended it.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
October 26, 2023
Thank you for your review! We strive for 100% satisfaction with the match between client and caregiver so I'm glad you've experienced that in action!
Rosalynn Donoho RN, Professional Legal Nurse - Industry reviewer
Home Care
August 30, 2023
5.0
Preferred Care
Preferred Care at Home is a very professional In Home care agency. I as a professional have and will continue to recommend as I know most management staff except the one mentioned in the Google online.
Care Services
5
Staff
5
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
September 5, 2023
Thank you for your review, Rosie! That means a lot coming from you with all your experience in the senior industry! Please know that "what you see is what you get" with us! All of our office staff is just as awesome and professional as the office staff that you know personally!
Kristi Harris - Toured community
Home Care
February 21, 2020
5.0
Verified Review
Professional and Caring
I have been meaning to write this for a while. [Name removed] and his team were awesome! My husband is very chronically ill and had some surgery back in the Fall and I needed help after his surgery so I could work and they were just the best! Without going into all of the details, my husband has A LOT of special needs and it didn't phase them a bit. The supervisor and [name removed] came out first to access, of course, but then the supervisor even came out that first day to make sure his care was great and then followed up several times after that at the end of the caregivers shift just to check on things. Wow! I realize this might not be the norm, but with my husband having so many separate issues, you can't imagine what a relief this was to me. Who does that now days?! And the caregivers were all SO wonderful!! We had used another company before and, although they were okay and weren't bad, Preferred Care was SO much better. The whole team was professional and caring and top notch. I am sure I will need them again at some point-won't go anywhere else again. Thanks guys...
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
February 28, 2020
Kristi, thank you for taking the time to write such a kind review! You and your husband were just so great to work with which really helps us help you! Thank you for giving us the opportunity to serve! So glad that he's doing better!
Anonymous - Toured community
Home Care
November 21, 2019
5.0
Peace of mind
Our Mother came out of a rehabilitation and we needed to make some changes so she could have in home care. We made one call to Preferred Care at Home and management was at our home next day to assess our situation and offer solutions. We had a caregiver come over four days a week for five hours a day. They were flexible when we had date changes for care. It was such a relief on our minds to know our Mother was well cared for, safe and protected, while we were at work. It was also a great experience for our Mother. She had someone to keep her company and be with her. The light housekeeping and preparation of meals was a wonderful unexpected bonus :). We could not have asked for a better experience.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
February 28, 2020
I'm so glad that your experience with us was so positive! I know our caregivers enjoyed your mother as well. A couple of them have asked us how she was doing! We're glad that she's doing better and we'll be here any time you need us!
Jennifer Willis - Toured community
Home Care
October 15, 2019
5.0
Professional and dedicated to care
Preferred Care is professional and always willing to hear our concerns and adjust to the care needed!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
October 16, 2019
Thanks so much for your comments, Jennifer! Your mom is awesome!
Anonymous - Toured community
Home Care
October 11, 2019
5.0
Very nice company
The owner of the company was very personable and the staff was very caring and friendly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
October 11, 2019
Thank you so much for your kind words! We appreciate the opportunity to serve your family!
Rita J Jakes - Toured community
Home Care
October 9, 2019
5.0
Family should not do this alone.
Everyone does their best to meet your individual needs. They all stay in contact with you, but don't worry you with too much detail so you may have a mental break from elderly care. Elder Care is difficult and immediate family should get help. It wears you down and these care workers come in fresh and positive with tips to assist you. Very helpful. I'd use them again if I had a need.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
October 11, 2019
Mrs. Jakes, you are absolutely right! It is very difficult for family to go at it alone! Thank you so much for allowing us to come in and help relieve the pressure and stress! And I have so much respect for you and your patience in caregiving!
Tracey - Toured community
Home Care
September 20, 2019
5.0
Preferred Care at Home
We used Preferred Care for several years. They were always so pleasant, flexible and responsive. The care takers became part of the family. They wanted what was best for my father and us. They were able to handle all situations that we faced with knowledge and allowed my father to keep his dignity. I would highly recommend them.
Response from Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
October 11, 2019
Thank you for your kind words, Tracey! It definitely goes both ways as your father became part of our family as well! Thank you for allowing us to be part of that!
Viewing 1-20 out of 36 reviews

Frequently Asked Questions
about Preferred Care at Home of North Nashville, Sumner and East Wilson Counties

A Place for Mom has scored Preferred Care at Home of North Nashville, Sumner and East Wilson Counties 9.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (615) 970-3737 to reach a resident at Preferred Care at Home of North Nashville, Sumner and East Wilson Counties.

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