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Promenade at Tuxedo Place
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The staff is friendly and helpful. I'm not sure that the nursing side of things are up to par though. My mom became ill and I felt as though they were really just blaming her age for her issues and did not notice the drastic changes in her. The doctor was not readily available. I was not comfortable or impressed with the medical skills. There was no sense of urgency. In fact, the head nurse was on vacation when my mother was nearing the end of her life and the was little backup for the head nurse. \nThe facility itself in very nice, provided you are relatively healthy.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Promenade at Tuxedo Place ","reviewContent":"Love The Promenade. Everyone there is amazing. Food is good. It's clean. Staff is good. Everyone is friendly. And it's a great value. ","reviewerDisplayName":"Robin G","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very nice facility for your loved one","reviewContent":"Some of the staff seemed frustrated and not too friendly and there were some small language barriers. Many of the staff were caring. When things got dire with my mom, the staff was not too responsive. Housekeeping was good. Everything was clean and they came each day. There was not a lot of communication with the family. They did let family visit at all hours, which was great. The move in process was smooth. The meals were relatively good. Nice setting. My mother was in a one bedroom apartment, which was spacious and very nice and large. I would ask that the staff be a little more tender with the elderly, more patient. If the resident is not feeling well, that should be embraced and they should not be charged for delivery of food to their room. They encouraged my mother to use their staff doctor. However, he was not there often enough and she never had a visit from him. They should have him or her do an examination pretty quickly post move in to get a baseline. The doctor was not readily available when she needed him and the head nurse was on vacation. Things there with the staff were okay when her health was good. As soon as she declined I felt like she was ignored unless I kept calling for them to please check her condition. They responded quickly upon calling. But the fact that I had to call was not great. I would recommend this facility, as it is beautiful and lots of activities, if your loved one is in relatively great health. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My review of Promenade at Tuxedo Place","reviewContent":"The first thing that stood out to us about this facility is the price. When we first met [name removed], she told us many other things that were wonderful! The activities department is great. The aids at the community are all I mean all, wonderful! They are always polite, caring, attentive, and concerned about their residents. My mother-in-law said that the food is spectacular! They take care of mom's laundry, change sheets, etc. They help mom showering and making sure that she's safe! I have nothing but good things to say about this community. I am truly blessed that our family can now have complete peace as we know, mom is an excellent hands! She LOVES her apartment and the staff and community!!","reviewerDisplayName":"Robin","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Promenade Senior Living","slug":"promenade-senior-living-1390193","averageReviewScoreDisplay":6.9,"communityCount":6,"reviewCount":142}},"communityName":"Promenade at Tuxedo Place","leadgenCompleted":false}
75290
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40 Hospital Rd, Tuxedo Park, NY 10987
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Tuxedo Park
NY
null
2024
<p>Promenade at Tuxedo Place is a well-established, family owned and operated community designed to accommodate residents in need of assisted living and memory care services. We all may need help as we get older, and adequate and compassionate care becomes essential to quality living. Residents and their families can rest assured that our staff are here to provide the best care services every step of the way. From our living spaces to our personalized services, residents are at ease knowing they’re in a loving and warm place that always feels like home.</p>
<p>Promenade is located in Tuxedo Park, New York — a charming city with a myriad of attractions and things to do. Whether it be enjoying the view, fishing at various lakes, or picking up fresh produce at Pennings Farm, anyone at any age will find an array of activities to delight in.</p>
<h3>Community Amenities and Services</h3>
<p>Promenade at Tuxedo has established exclusive Livewell Programs made for residents to eat well, play well, be well, and save well! We provide three, nutritious meals daily by our chef who works with registered dieticians to create meals that are tasty and wholesome. Our recreation life enrichment directors promote an environment that enriches the body, mind, and spirit, with social activities that rejuvenate every resident. We just always have a great time on campus. We also find that financial literacy is vital, so Promenade educates residents about financial options to encourage financial autonomy and confidence; for example, Veterans Aid and the Attendance Benefit Program.</p>
<p>Above all, our priority is for all residents to be well and healthy. Residents have consistent access to our on-site wellness center, staffed with dedicated nurses and licensed home health aides that customize plans that best fit the needs of residents everyday.</p>
<h3>Living Arrangements</h3>
<p>Our studio, one-bedroom, two-bedroom, and semi-private units are contemporarily designed to accommodate accessibility and are all equipped with small kitchenettes, private bathrooms, and emergency call systems to notify staff of any urgent needs. Our staff provide housekeeping and linen services regularly, preserving residents’ time to do more throughout their day.</p>
<h3>Care Types Offered</h3>
<p>Promenade at Tuxedo Place is an <em>adult home</em>, which in the state of New York is a facility that provides long-term residential care, room, board, housekeeping, personal care, and supervision to five or more adults.</p>
<p><a href="https://profiles.health.ny.gov/acf/view/1255149">Promenade at Tuxedo Place Inspection Reports</a></p>
<p>Promenade at Tuxedo Place is a well-established, family owned and operated community designed to accommodate residents in need of assisted living and memory care services. We all may need help as we get older, and adequate and compassionate care becomes essential to quality living. Residents and their families can rest assured that our staff are here to provide the best care services every step of the way. From our living spaces to our personalized services, residents are at ease knowing they’re in a loving and warm place that always feels like home.</p>
<p>Promenade is located in Tuxedo Park, New York — a charming city with a myriad of attractions and things to do. Whether it be enjoying the view, fishing at various lakes, or picking up fresh produce at Pennings Farm, anyone at any age will find an array of activities to delight in.</p>
<h3>Community Amenities and Services</h3>
<p>Promenade at Tuxedo has established exclusive Livewell Programs made for residents to eat well, play well, be well, and save well! We provide three, nutritious meals daily by our chef who works with registered dieticians to create meals that are tasty and wholesome. Our recreation life enrichment directors promote an environment that enriches the body,...</p>
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