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Robbinswood Northcrest Campus

2650 Ruddiman Dr, North Muskegon, MI 49445

For more information about senior living options:
(866) 374-4058
9 reviews
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  • 5 star
    33%
  • 4 star
    11%
  • 3 star
    11%
  • 2 star
    11%
  • 1 star
    34%
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Robbinswood Northcrest Campus
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Robbinswood Northcrest Campus
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Robbinswood Northcrest Campus in google map
street view of Robbinswood Northcrest Campus

Sandy N

Child of resident/client

5.0 out of 5 stars

Compassionate and knowledgeable caregivers

Mom started in the independent area and has her memory impairment increased staff identified a move to the memory care was necessary and shortly after offered me a private room for more supervision and a smaller dining room so Mom wasn’t overwhelmed when eating anymore. The new closet units and widened replacement bathroom doors allow Mom to get into the bathroom much easier. There are multiple staff on duty at any given time. Lots for loved ones to do including enjoy the secured outdoor courtyard.

Read all reviews

Robbinswood Northcrest Campus

About the facility

Robbinswood Northcrest Campus in North Muskegon, MI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living

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Amenities

at Robbinswood Northcrest Campus

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Room Amenities

  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered

Community Amenities

Transportation & parking

  • Transportation at Cost
  • Property Convenient to Public Transit
  • Resident Parking Available

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Activities

  • Activities On-site
  • Activities Off-site
  • Devotional Activities On-Site
  • Devotional Activities Offsite

Compare

Robbinswood Northcrest CampusRobbinswood Northcrest Campus

2650 Ruddiman Dr,
North Muskegon, MI 49445

White Lake Assisted Living and Memory Care LoungeWhite Lake Assisted Living and Memory Care

6827 Whitehall Rd.,
Whitehall, MI 49461

The Oaks community exteriorThe Oaks

1740 Village Dr,
Muskegon, MI 49442

Hume Home of MuskegonHume Home of Muskegon

1244 W Southern Ave,
Muskegon, MI 49441

Review Score

Not available
9.7 out of 10
Review Score69 reviews

Review Score

Not available

Review Score

Not available

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

Download brochure

Download brochure

Call Now

Call Now

Call Now

Call Now

Reviews

for Robbinswood Northcrest Campus

Overall Experience
2.9
Cleanliness
3.1
Friendliness
2.9
Care Services
3.2
Staff
3.0
Meals & Dining
2.5
Activities
2.9
Value for Cost
3.1

A Place for Mom has scored Robbinswood Northcrest Campus with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Robbinswood Northcrest Campus has 9 reviews with an average "overall experience" of 2.9 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 5/5/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sandy N

Assisted Living

Family/friend

May 5, 2024

5.0 out of 5 stars

Compassionate and knowledgeable caregivers

Mom started in the independent area and has her memory impairment increased staff identified a move to the memory care was necessary and shortly after offered me a private room for more supervision and a smaller dining room so Mom wasn’t overwhelmed when eating anymore. The new closet units and widened replacement bathroom doors allow Mom to get into the bathroom much easier. There are multiple staff on duty at any given time. Lots for loved ones to do including enjoy the secured outdoor courtyard.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Stacy Julian

Assisted Living

Family/friend

May 24, 2023

1.0 out of 5 stars

Worst place ever

Do not send your loved on here . My mom is here and it's the worst experience ever. Today she got a new room mate I went into her room and there were several ppl in her room and the others roommates stuff was all over the place and my mom had to sit in cafeteria . I went in the room to put stuff I brought my mom and could not access my mom's fridge so I asked to move something out of the way . The nurse who doesn't work there who brought her was agitated I asked and got snotty with me n told me to leave the room I asked her would she like to step outside to discuss it instead of talking infront over everyone in the room . The roommate told the staff at Northcrest I threaten her I did not . I was pleasant n respectful. Said she was scared of me now I'm not allowed to visit my mom in her room . When I do my mom's laundy , I visit everyday , I shower her , help her eat . Instead of even talking to me they banned me from my mom . This place is disgusting and very unreasonable .

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Anonymous

Assisted Living

Family/friend

August 21, 2018

3.0 out of 5 stars

At the end of life the care was not good. Most of the staff is kind but you have a couple of bad med techs and aides th at do not care for the residence. Short staff is the problem. 1 med tech and 1 aide to care for residence that some need more care and help. It takes a special person to care for our elderly folks.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0

D. Slater

Assisted Living

Family/friend

February 27, 2018

5.0 out of 5 stars

Pleased son

Robbinswood has provided consistent and quality care to mom. The activities are engaging and th food satisfies her appetite. My mom has a remodeled room and the bathroom door was replaced with a wider one to accommodate her wheelchair. I would recommend Northcrest to anyone looking for a great value facility.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Anonymous

Assisted Living

Family/friend

January 10, 2018

0.5 out of 5 stars

This facility is simply heartbreaking.

I was not prepared for the carelessness, lack of accountability, unethical practices, ignorance, and outright mistakes on the part of the people in charge of even basic needs and requests. I soon found out, a little too late. I was overwhelmed to observe the lack of care and attention to the residents, particularly my love one. Bed wounds all over the body, when I mentioned it to the nurse, She stated” No one brought it to her attention” However, before informing her I asked how often she check and inspect the patients, she stated It’s her daily routine. I frequently visited my love one friend, I notice the same poop in the toilet that was their two weeks ago!!!! I notice they prefer the residents to be medicated, less work. You will hardly see the doctor in charge and the conversations with the “head nurse” is so dishonorable. This facility is simply heartbreaking. Advice- Please take better care of your health while you can. If you foresee yourself going into an assisted living home, do your research NOW. If you must place your love one in a home, Document and record everything, every visit and dialogue with the staff. Check your love one for sores, ask questions- Did you bath, what did you eat? Do any activities, did your medication arrive on time? Be sure to check and inspect the room for cleanliness. More importantly, take your time and don’t rush the decision. Visit the facility unannounced several times and PRAY. Formerly known as Northcrest Assisted Living.

Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Anonymous

Assisted Living

Family/friend

July 10, 2017

3.5 out of 5 stars
Verified Review

Kind Staff!!

My mother has recently made the move into this community and she has had a little bit of a hard time adjusting but for the most part things are going okay.The meals smell good and she has had no complaints about them so far so I am happy with that. They did not have an activity director for a period time which concerned me because that is one of the main reasons I moved her in this place. I am hoping they get the ball rolling on getting everyone involved in activities again. My only complaint that I have is that they need to update all of the bathrooms.

Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Anonymous

Assisted Living

Toured community

August 27, 2016

2.0 out of 5 stars

Smelled like a nursing home as we walked in Morgan kept apologizing for the mess as they apparently are trying to upgrade the facility. I let Morgan know that my brother would need a wheelchair as he has broken his foot. She gave me one with no pedals. I had to ask for a different chair. They didn't let us see the rooms [removed] offered to feed us lunch that was nice. However, the facility was very old, unkempt, and didn't appeal to Rich.

Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Nancy J.

Assisted Living

Family/friend

March 12, 2016

5.0 out of 5 stars

Better..................

New owners, new philosophy of care, better educated and empowered employees = better service and caring for the resident guests. Change is always difficult and it appears as the staff is weathering the new owners well and embracing the improvements which will benefit the residents. The place looks cleaner, am told food is better and happier faces on staff who treat the residents as family. Hopefully this will continue, and it will be a wonderful reasonably priced place for the elderly. God bless those involved!!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Jenn

Assisted Living

Family/friend

March 23, 2015

1.0 out of 5 stars
Verified Review

Run, don't walk away from this place!

My Mom's first 5 years here were OK, there is not a lot of social space and the food is not fresh and not seasoned well (mostly canned or frozen). A year ago they brought in a new director and she is very cold to the residents--this is a business only for her and she has lied to us several times about expectations. They have semi-private rooms but they do not work well for wheelchair residents, when two wheelchair users are in the same room they cannot access the room or closets. The company states they don't have to keep anything ADA accessible. The bathrooms (all shared)are very small, do not meet ADA requirements (27" door width). There is very little social space here. The new director fired the previous recreation director and now their activities are primarily coloring pages (degrading and cheap). I am moving my Mom out of there as soon as possible.

Cleanliness
2.5
Friendliness
1.0
Value for Cost
3.0
Care Services
2.5
Activities
1.0

Robbinswood Northcrest Campus

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Robbinswood Northcrest Campus

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Michigan regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Michigan regulations for Assisted Living.

Frequently Asked Questions about Robbinswood Northcrest Campus

  • Robbinswood Northcrest Campus offers Studio, 1 Bedroom and Semi-Private. Learn more.
  • Call (231) 744-2447 to reach a resident at Robbinswood Northcrest Campus.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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