Sentinel Pointe

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Sentinel Pointe

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Staffing is an issue in dining area but overall mom is happy with food\nActivities-4. Mom involved in various card groups, bingo, 2 church services and Bible Study. There aren't a lot of outside trips to choose from (at least that I'm aware of). I think last winter there was a casino trip scheduled, mom signed up and it was cancelled bc of some illness going around. That sort of thing happens but I'm not aware of them offering this again.\n\nRegardless of the individual ratings, overall, my mom is very happy there, so overall I'd say 5, but there is room for improvement in various areas and staffing is the weakness.","reviewerDisplayName":"Charles S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Happy we made the change","reviewContent":"Administrative personnel are easy to approach by residents, family and employees. I am comfortable talking to them about any concern. [name removed], the marketing person is very pleasant and knowledgeable, a big help. Maintenance is efficient and prompt. Medical backup is easy to set up with nurses in the building.","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Best full features in the region","reviewContent":"Definitely recommend very good and versatile aka cart med services. Visit and be ready to move in.","reviewerDisplayName":"Rod","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Amazing Place for your Loved Ones Care","reviewContent":"Sentinel Pointe has team of caring people who strive to make each day a great day for your loved ones. From management to each individual staff member they treat my in laws with kindness and respect. Every request I have ever had, has been taken care of in a timely manner and with grace and kindness. Health Care Associate is a great addition to Sentinel Pointe's care for any medical related needs. They are also a kind and caring team and we have used them multiple times throughout my in laws time there. I would whole heartedly recommend Sentinel Pointe as an outstanding option for a love one who needs a little care, but would like to independently live in a community. I have not experienced the dining, but I can give an A+ rating on all other services we have utilized. Thank you Sentinel Pointe Team for all you do!","reviewerDisplayName":"Kari L Czarnecki","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Sentinel Pointe ","reviewContent":"The food is the most complained about, and for what she is paying you would think she could get a warm meal and not so over cooked leather meats. I feel it's a bit overpriced for what they are truly getting. But my mother likes it there and doesn't want to move so maybe it's just me.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Excellent Staff","reviewContent":"The staff is extremely friendly and supportive. The community has a calendar full of activities including opportunities to socialize in some way almost every day of the month.","reviewerDisplayName":"Joshua B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great choice","reviewContent":"The reason for 4 vs 5 is that the staffing lacks on weekends and lunch and dinner menu the same. \nThe staff were very helpful with transitioning my mom.\nThe facility is nice. \nI would recommend Sentinel Pointe.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"It's a Wonderful Place","reviewContent":"We were recently looking to move my aunt from another facility here in Grand Rapids that had cut services, and a friend recommended Sentinel Pointe. I stopped in for a visit and was immediately impressed. The building is beautiful and the amenities are very wonderful. More importantly, it was very obvious that Sentinel Pointe has a caring staff. I was given a tour by [name removed], who is the Sales Director. As we went through the building, [name removed] greeted every resident we saw by name. Also, many of the staff have worked there for quite a few years, some of them even since the building opened over 20 years ago.\n\nWe brought my aunt for a tour shortly after that and she quickly agreed that this was the right move. She has now been there a week, and is loving it. The full slate of activities has made it easy for her to get involved and she has already made new friends.\n\nIn what could have been a very stressful situation, Sentinel Pointe made it very easy.","reviewerDisplayName":"Doug Weaver","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Quality Senior Residence with very limited negatives.","reviewContent":"They make a point to know everyone by name, and to get to know some personal information in order to interact with them better.\nThere are lots of ways they could improve on the food! \nDad doesn't eat there at all, even though it is included in his rent. These are his issues: 1) the meal times are very short (9:00-10:45am, 12:00-1:45pm & 4:00-5:45pm), and are spaced way too close together, they need to start earlier and end later), 2) everyone comes en masse to each meal, which means there is a lot of waiting (to get in the dining hall, to get someone to take your order, to get your food); instead of assigning shift times (like [name removed] Hills does) which allows for less waiting all the way around, 3) the food is very bland, and can't be made to one's liking, 4) he prefers to eat his own food because he can get it quickly, get it served hot, and have it taste the way he expects it to taste. 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67006

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2900 Thornhills Ave SE, Grand Rapids, MI 49546

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Sentinel Pointe is a rental community that does not require a buy-in or long term lease.<br> <br> Residents are able to live in place by adding on assistance, including physical therapy and hospice, in the comfort of their own apartment.<br> <br> Every apartment at Sentinel Pointe includes emergency call system, kitchenette, patio/balcony, walk-in closet, utilities, All day fine dining, and weekly housekeeping with bed linen service.<br> <br> The Tree Top Dining Room serves three daily meals with variety of menu selections and can accommodate some special dietary needs.<br> <br> A full calendar of events and outings planned monthly, and group transportation is provided.<br> Transportation is available for free to Dr. Appointments 5 days a week.<br> <br> Sentinel Pointe Retirement Community has many new updates to their common spaces and decor, you will love the feeling of a big happy home here in a fun, friendly atmosphere that you will love to call home!

Sentinel Pointe is a rental community that does not require a buy-in or long term lease.<br> <br> Residents are able to live in place by adding on assistance, including physical therapy and hospice, in the comfort of their own apartment.<br> <br> Every apartment at Sentinel Pointe includes emergency call system, kitchenette, patio/balcony, walk-in closet, utilities, All day fine dining, and weekly housekeeping with bed linen service.<br> <br> The Tree Top Dining Room serves three daily meals with variety of menu selections and can accommodate some special dietary needs.<br> <br> A full calendar of events and outings planned monthly, and group transportation is provided.<br> Transportation is available for free to Dr. Appointments 5 days a week.<br> <br> Sentinel Pointe Retirement Community has many new updates to their common spaces and decor, you will love the feeling of a big happy home here in a fun, friendly atmosphere that you will love to call home!

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