What room types does Springhouse of Pikesville offer?

Springhouse of Pikesville offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

How does A Place for Mom score Springhouse of Pikesville?

A Place for Mom has scored Springhouse of Pikesville 9 out of 10 using our proprietary review score. We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care. Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

What is the phone number for Springhouse of Pikesville?

Call (410) 486-5500 to reach a resident at Springhouse of Pikesville.

Springhouse of Pikesville | Assisted Living | Pikesville, MD 21208

Compare

Springhouse of Pikesville 8911 Reisterstown Road, Pikesville, MD 21208	Arden Courts A ProMedica Memory Care Community in Pikesville 8909 Reisterstown Road, Pikesville, MD 21208	Arden Courts A ProMedica Memory Care Community in Towson 8101 Bellona Avenue, Towson, MD 21204	Charter Senior Living at Woodholme Crossing 1840 Reisterstown Rd, Pikesville, MD 21208
9 out of 10 Review Score79 reviews	9.8 out of 10 Review Score50 reviews	9.7 out of 10 Review Score68 reviews	9.2 out of 10 Review Score72 reviews
Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo	Studio Starting at $X,XXX/mo
1 Bedroom Starting at $X,XXX/mo	1 Bedroom Not available	1 Bedroom Not available	1 Bedroom Starting at $X,XXX/mo
2 Bedrooms Starting at $X,XXX/mo	2 Bedrooms Not available	2 Bedrooms Not available	2 Bedrooms Starting at $X,XXX/mo
Active promotion No	Active promotion No	Active promotion No	Active promotion No
Pet friendly Yes	Pet friendly Yes	Pet friendly No	Pet friendly Yes
Care types offered 1 Assisted Living	Care types offered 1 Memory Care	Care types offered 1 Memory Care	Care types offered 2 Assisted Living, Memory Care
Schedule Tour	Schedule Tour	Schedule Tour	Schedule Tour
Share With Family	Share With Family	Share With Family	Share With Family

View map	View map	View map	View map
Download brochure	Download brochure	Download brochure	Download brochure
Call Now	Call Now	Call Now	Call Now

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

great experience with workers and residents alike. Everyone is kind and caring to one another, as well as active with weekly trips and daily activities . A very pleasant place to visit.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

The tour was great. They followed you through every step of the way. I enjoyed the experience. But it was too expensive for me.

3.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

3.0

Value for Cost

2.0

Care Services

3.0

Activities

2.0

Staff

2.0

Meals & Dining

4.0

Friendliness. This varies greatly between the staff. All the residents are very friendly with each other and everyone living here seems to get along well. Some of the staff are excellent and go out of their way to be helpful and friendly, the caretakers are generally very friendly, the med techs are mostly friendly, but the ancillary staff, housekeeping, maintenance, and dining can be downright nasty. Management gives the false appearance of listening and caring, but is more interested in facility appearance, selling rooms to new residents, keeping the facility full, and profits rather than resident comfort and care. Quality of care. Again, very greatly. Some residents seem to be favorites of the staff and get great care and attention. Others seem to be ignored. Daily care: bathing, hygiene, dressing, meals, and medications are well taken care of, but many of the residents have significant medical issues that are not being addressed. Many are too demented to realize they have these issues that need attention while others seek medical care and are not receiving the level of care that they should. One RN on duty around the clock and one nurse practitioner who is only here for several hours, three days a week. Medical care is lacking. The food is all generally excellent and made on premises. Restaurant style eating with a menu to choose from at each meal. The problem is that the facility is often out of certain food items or run out of certain food items during the meals keeping popular food items in stock seems to be an issue to appease the heavily Jewish population here baked fish is available at all meals and is one of the 2 menu offering at each meal. If you don't like fish and don't like the other menu auction being served, you are left with few choices to eat. Until recently, Springhouse served hotdog and hamburgers at meals, which were very popular, but for some reason they have been removed from meals. It all comes depends on what you call 'quality of care'. Basic needs are met, but there is no effort to address active health issues or improve quality of life. As I mentioned, the administration is much more focused on keeping the building full, appearances, and maximizing profits than maximizing resident happiness, enjoyment, having stimulating activities and improving residence overall happiness, and satisfaction. Honestly, the activities here are horrible almost all activities are based on watching a TV screen in the "living room "which is a fancy name for residence to gather and sleep. There are almost no mentally or physically stimulating activities during the week and if one is scheduled, it often gets canceled. Springhouse publishes a daily list of activities with fancy names, but they are all basically watching TV or watching a video on TV. No encouragement to participate, no live human interaction, end of no stimulation to the residents. In a word, horrible. Extremely expensive and they just notified all residents that rent will be going up 25% in October. Services and quality of care are way down , while prices climb drastically. Minimal physical or mentally stimulating activities, minimal things to do other than read or watch TV. People get up, eat breakfast, watch TV, eat lunch, watch TV, eat dinner and go to bed. You could do that much cheaper at many other facilities. Overall, the resident here are very nice, generally well educated and wealthy, but most are too demented to relate their knowledge and life experiences to others. The majority of residence here are demented and minimally verbal. Basic needs are met in a beautiful, clean and environment, but services, stimulating activities, and medical care are severely lacking. A expensive but nice place to live if you are able to be independent, cognitive, able to demand and communicate the care you need, but if you're not able to do that, life here is pretty bland and depressing.

5.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Springhouse of Pikesville

Staff is not outsourced but is contracted by facility and many are long term and know the clients well, including their individual needs, likes and dislikes. Food is prepared fully in house and almost entirely fresh. Residents are served restaurant style with waitstaff and a menu with multiple daily specials and multiple regular items. Staff is universally friendly. Administrative staff is in house every day during daytime including weekends and are readily available. Multiple activities during the day including trivia, bingo, zumba, movies. Also day trips available. Additionally PT and OT are available if needed.

1.0 out of 5 stars

Friendliness

1.0

Value for Cost

1.0

Staff

1.0

Very disappointing experience. The sales representative did not honor our initial meeting time, and when we eventually connected, I simply wanted answers to basic preliminary questions about the community and its care capabilities before scheduling a tour. These were the same general questions other facilities have gladly answered without issue. Instead, the Executive Director repeatedly cut me off and continued pushing for a tour rather than answering my questions. The Nursing Director, who was also present, said it would be best to come in so they could explain how they would meet my loved one's needs. I explained that I wanted my basic questions answered first to determine if a tour made sense. The Executive Director ultimately hung up on me and told me to call back when I was ready to schedule a tour. Families making care decisions deserve patience, transparency and respect. I have never experienced this level of unprofessionalism while evaluating care for a loved one.

4.0 out of 5 stars

Verified Review

Review for Springhouse of Pikesville

A bit disappointed with the food. Administrators and other staff there have been very responsive to requests and resolving issues that I've had. Yes I would recommend to other others.

3.0 out of 5 stars

Verified Review

Review for Springhouse of Pikesville

The care seems to be fine, facilities and activities are good. However, the lack of responsiveness to us as the family handling everything is kind of crazy. Despite turnover in management, it's almost impossible to get someone on the phone to answer questions or discuss treatment options, etc.

4.0 out of 5 stars

Verified Review

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Care Services

3.0

Activities

5.0

Staff

4.0

Meals & Dining

5.0

Springhouse of Pikesville

I don't think they were adequately prepared or adjusted well to having a blind resident. We chose this community because of the cost, and they offered us $[removed] off the first year's rent, which made it more affordable.

4.0 out of 5 stars

Verified Review

Our family's experience

The caregivers, doctor, nurses, activity coordinators are great. They truly care about our love once. Not only they ensure everyone gets their care but also encourage them to go to activities, celebrate birthdays and holidays with special events.

4.0 out of 5 stars

Verified Review

Room for improvement

Disappointed with nursing; elevators are dirty and unkempt; rooms poorly maintained. But they are in the process of refurbishing some areas. Poor communication once we settled.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

I have selected Springhouse for my uncle. From the moment I walked in the door, to the moment I walked out, every staff member that I encountered was very nice and upbeat with me and with the residents. I loved their beautiful courtyard where residents can go out and sit to enjoy! The studio apartment is perfect too.

5.0 out of 5 stars

Verified Review

Review for Springhouse of Pikesville

In those four days my mom was here, she found the staff helpful, dinning was good, the service and the food. She liked the one bedroom, she was comfortable in it. I found the staff very helpful. I would recommend the place.

1.0 out of 5 stars

Verified Review

Review for Springhouse of Pikesville

The horrific "care. Do not recommend this awful facility. I give them the lowest rating - 1. They need to restructure the care and train employees

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Care Services

5.0

Activities

5.0

Staff

5.0

Meals & Dining

5.0

Great building, great people!

Recently visited Springhouse and would highly recommend anyone do the same. [name removed] and the entire team are wonderful! They will do whatever they can to find a solution for you or your loved one to comfortably age in place.

4.0 out of 5 stars

Verified Review

Overall good

Bottom line is that Springhouse was okay; not great, not terrible. In fairness, my father in law was a difficult resident given his age and ailments. Our main concern was that while he was on the most expensive plan, and thereby should have had comparatively a lot of attention, but many times when we visited, it took a long time for a nurse or caregiver to respond. Also, often two or meals would be left on his table covered and uneaten. My wife and I both felt the staff should have been more encouraging to get him eat as we often were successful. On the positive side, the staff was pleasant and the facilities were clean.

4.0 out of 5 stars

Cleanliness

3.0

Friendliness

4.0

Value for Cost

3.0

Staff

3.0

Variety of activities and nice rooms. Friendly staff. Very knowledgeable staff. People seem to be happy. Would recommend to others and the person who gave tour was helpful. The facility was well kept

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

4.0

Staff

5.0

We toured the facility virtually and had a very positive experience. Both the private and public spaces seemed nice and very well cared for. Location and outdoor space were also good. We were confident that our mom would have been taken care of and enjoyed her experience at Soringhouse.

5.0 out of 5 stars

Cleanliness

4.0

Friendliness

5.0

Value for Cost

4.0

Care Services

4.0

Activities

4.0

Staff

5.0

Meals & Dining

4.0

The place to be

Attended the holiday party with my uncle at Springhouse. The residence was decorated and filled with entertainment…singers and music. The catered dinner was really good, and the overall event was well thought out and fun. As usual, the staff are friendly and personable with residents and visitors. It feels like home for my uncle, and it’s comforting know that he’s visible, well cared for and considered. Thank you to the staff of Springhouse.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

Springhouse of Pikesville is a beautiful community with caring staff and engaging activities for the residents.. The atmosphere is welcoming and engaging & I would recommend this community for anyone looking for top tier care for yourself or a loved one.

5.0 out of 5 stars

Cleanliness

5.0

Friendliness

5.0

Value for Cost

5.0

Staff

5.0

I recently visited and was thoroughly impressed with the staff. They make the residents feel at home and the activities appear to be very engaging. The community was full of appeal, very welcoming and comfortable.

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

Know the Maryland regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Maryland regulations for Assisted Living.