4713 Garrett Rd, Durham, NC 27707
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Anonymous
Child of resident/client
Review for TerraBella Durham
Would generally recommend to others in the context of available alternatives. The aides and support staff I would give a higher rating than the administrative staff. The Special Events/Activities Director I would give a higher rating than rating to, but not the rest of the administrative personnel
Read all reviewsThe Addison
Southern charm oozes from the elegant front entrance, soft yellow exterior, and distinctive design features of The Addison. This community provides assisted living and memory care to seniors in Durham, North Carolina. Surrounded by mature trees, this community’s park-like setting provides a tranquil place for seniors to reside while keeping big-city resources close at hand.
Spend your time doing what you love most instead of mundane chores at The Addison. The friendly staff provides a variety of services and compassionate care to simplify your life. Make your way to doctor’s appointments, errands, and outings with the complimentary transportation, and rest easy knowing the professional nursing staff is available around the clock. Caregivers offer daily up-and-about checks for all residents, and those in need of memory care receive specialized support through this community’s “embrace” program.
At The Addison, you can choose how to spend each day! Play a fun game of pool in the billiards room, or gather for lively conversations and healthy meals in the dining room. Menu items may even be tailored to the nutritional and medical needs of residents. You can also stay active by using the on-site fitness equipment or by strolling on the shaded walking path on the...
The Addison
Total monthly costs depend on room type, select services, and the level of care needed
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.2 out of 10 Review Score44 reviews | 9.2 out of 10 Review Score48 reviews | 9.2 out of 10 Review Score56 reviews | 9.1 out of 10 Review Score77 reviews |
Studio Starting at $X,XXX/moStarting at $5,700/mo | Studio Starting at $X,XXX/moStarting at $5,795/mo | Studio Starting at $X,XXX/moStarting at $6,150/mo | Studio Starting at $X,XXX/moContact an advisor |
1 Bedroom Starting at $X,XXX/moStarting at $8,000/mo | 1 Bedroom Starting at $X,XXX/moStarting at $7,395/mo | 1 Bedroom Not available | 1 Bedroom Starting at $X,XXX/moContact an advisor |
2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moStarting at $7,095/mo | 2 Bedrooms Not available | 2 Bedrooms Starting at $X,XXX/moContact an advisor |
Active promotion No | Active promotion No | Active promotion No | Active promotion No |
Pet friendly Yes | Pet friendly Yes | Pet friendly Yes | Pet friendly Yes |
Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Independent Living | Care types offered 2 Assisted Living, Memory Care | Care types offered 2 Assisted Living, Memory Care |
A Place for Mom has scored The Addison with 8.2 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, The Addison has 44 reviews with an average "overall experience" of 3.6 out of 5.
Rick Hoffstatter
Not SureToured community
October 7, 2026
I visited Terra Bella North Ridge as a spot for my wife while I wait for a spot to open at [community removed]. Terra Bella North Ridge is newer and looks better than [community removed], unfortunately, it is a 1 hr drive each way from my house in wake forest.
Anonymous
Assisted LivingFamily/friend
June 18, 2026
They have terrible management and no communication with family members! There is huge staff turnover and terrible communication at Terra Bella Durham. Upper management is not effective in many ways and staff quit because of how they run the place.
Anonymous
Assisted LivingFamily/friend
May 20, 2026
TerraBella is going through a time of transition which impacted the experience. Laundry and cleaning were supposed to be done weekly, and was not done as promised. Many people in staff are new and seem understaffed. Staff is nice and help when sought out, but things that should just be done as part of service did not happen. Room size was good, food was probably average for assisted living. Seems to be a medium sized facility, which is nicer for helping new people settle in and become know. They have some good staff, they just seemed overworked/overwhelmed.
Anonymous
Assisted LivingFamily/friend
March 19, 2026
The location and the value for the money are the main reasons we decided to choose TerraBella Durham for our loved one.
Lynne S
Not SureToured community
March 17, 2026
I met with [name removed], who was compassionate and caring. We only talked about care in an overview kind of way. I will need to ask more questions but for now was taken really good taken care of. I really liked the space, the vibe and the friendliness of all!
Anonymous
Assisted LivingFamily/friend
February 17, 2026
Would generally recommend to others in the context of available alternatives. The aides and support staff I would give a higher rating than the administrative staff. The Special Events/Activities Director I would give a higher rating than rating to, but not the rest of the administrative personnel
Anonymous
Assisted LivingFamily/friend
February 10, 2026
The room is large and mostly attractive. There is a nice porch with rocking chairs, although it overlooks the parking lot. Nursing staff was less than adequate. Medication was mismanaged at a crucial level. Some staff were very nice while others were extremely unprofessional. Possibly an OK place for somebody who is quite able-bodied and completely verbal and can request assistance. For those wheelchair bound or bed bound it's more difficult to get promised help. Food was terrible, disgusting looking often, not even easily identifiable, and sometimes my mom went without being fed.
Patsy W Johnson
Not SureToured community
January 27, 2026
I did a virtual tour and saw the whole facility. It looks like a great place for anyone! I really liked the many places someone can go/do!
Elena M
Not SureToured community
January 20, 2026
This care unit was nicely appointed with a beautiful covered outdoor patio seating area for use in nice weather. The person giving the tour was very nice and answered all of my questions. She left a very positive impression. The activity room looked very clean and well cared for. The dining room was locked and closed because it’s only open during dining hours, but it appeared nice from the window.
Carmen H
Not SureToured community
January 19, 2026
The facility was wonderful. The deciding factor for us in particular was the distance to our home, and the ability for someone coming in to be able to keep up their physical well-being. The exercise area was only available if one needed Physical Therapy not if one wanted to maintain their physical abilities.
Laura B
Assisted LivingFamily/friend
December 15, 2025
Activities are a little different from my Mom's last place. Instead of a few set things happening at set times during the day, they have an Activities room where something is always going on. I sat down there with my Mom yesterday with the activities person and two other women and we had a really fun time doing Christmas trivia (just as an example). I like this model a lot actually because it kind of encourages people to just hang out in a more casual way. It felt like a very welcoming place. I hear a lot of laughter throughout the day from the staff, and everybody seems to enjoy getting involved in holiday events, etc.
Laura B
Not SureToured community
November 4, 2025
My mom is going to move here soon, so we don't have experience of living here yet. But I really liked my tour, enough so that I went ahead and signed up for the one available room. They were in the middle of "Spirit Week", and all the staff I met seemed to genuinely be caring and having fun. The dining room opens up to a lovely outdoor area, and there are other nice common areas available to the residents. I'm looking forward to having my Mom settled in.
Anonymous
Memory CareFamily/friend
October 17, 2025
Case in point: when we moved [name removed] into the facility, he had an entirely new wardrobe. His wardrobe does not include multi-pocket or zippered pants, button-down shirts, or lace-up shoes. [name removed] is naturally exit-seeking, but our family observed that when he wears those types of clothing, his anxiety increases and his exit-seeking behaviors intensify. We explained this clearly to the Memory Care Director when [name removed] first moved into the facility. One evening, a staff member called to report that [name removed] was very anxious and insisting on leaving the facility. I asked, “What is he wearing?” I think the aide was surprised by the question, but she answered, “He’s wearing a pair of khakis.” I told her, “[name removed] doesn’t have khakis at Terrabella. He’s wearing someone else’s clothes — and that’s why he’s anxious and trying to leave.” They coaxed him into his pajamas, and shortly afterward, they called back to say he was a completely different person — calm, relaxed, and content, which is [name removed] usual demeanor. When the Memory Care Director, [name removed], learned about the incident, she immediately implemented a new evening policy for [name removed] and his roommate. The second-shift staff no longer lay out the residents’ clothes at bedtime in [name removed] room, because in the morning [name removed] would pick up his roommate’s clothes and put them on. It’s now the morning staff’s responsibility to take out the clothes for both residents and ensure each person dresses in their own outfit. Since this change, the problem has not happened again. We’re very appreciative that [name removed] retrained the staff and put a resolution in place so quickly. Her attentiveness and leadership made a real difference for [name removed] — and for our peace of mind as his family.
Annette
Assisted LivingFamily/friend
August 19, 2025
Recognizing limitations of staffing it is important to advocate and stay involved with your love one's care. My husband excessive weight loss, increase cognitive impairment and repeated falls. I had discussions of this concern with staff. Also staff failed to follow up with shift reports as staff were unaware of critical incidents occurring from one shift to another such as falls emergency room visits.
Anonymous
Assisted LivingFamily/friend
July 8, 2025
What we like the most about the community is that the staff is very friendly to residents and visitors. They are also very responsive to family concerns and residents' needs.
Kris Burchett
Assisted LivingFamily/friend
December 5, 2024
Staff provided support just like they said they would during a challenging time. They provided clarity about costs and services, and readily provided referrals to additional needed services after learning resident needs.
Anonymous
Memory CareFamily/friend
October 4, 2024
Dad hates the food. That's my only piece of info. I like the rec lady, but she's only one and the activities are mainly focused on non active folks. No outings. Whole system is bad unless you're able to pay 11k a month. The Addison does pretty good considering
Eric
Assisted LivingFamily/friend
September 20, 2024
The facilities are top notch - newly renovated, attractive. The staff is excellent; warm and friendly, they know patient by name and recognize family members. They are pretty responsive to needs and requests. I would like to see someone staffing the reception desk more frequently, and the monthly activities calendar needs to be in large print so residents can read it. But overall, one of the best facilities I've seen in the Triangle.
Anonymous
Memory CareFamily/friend
June 13, 2024
They have one care giver to 6 residents. Most in memory care really need much more attention My husband has falling 3 times and gotten 9 staples in his head and got a brain bleed I have the VA helping me with 20 hours a week one on one care that come into Addison Monday thur Friday 1pm to 5pm to make sure he doesn't fall. I really can't afford to put him in a more expensive facility and from what I hear under staff and under care everywhere is pretty common. For the most part, the older staff are more attentive, whereas the younger staff are on the phone and lazy. Also men are not attended to as fast or as often as the women. I just feel I have to spend more time at Addison to care for him myself. They tell me he refuses showers so they cannot make him shower however it's always the young staff that tell me this and Addison gives the residents different care givers every single day.
Anonymous
Assisted LivingFamily/friend
June 5, 2024
My mom was briefly a resident at The Addison. The staff seemed decent. Communication with the family was lacking. The move in process was okay (the maintenance guy was great). The staff did not seem very attentive to my loved one. Her room had old food in it. Based on our experience, I cannot recommend the facility to others.
The Addison
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members: Test Sanity (KJ)
Know North Carolina’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about North Carolina’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports. Test Sanity (KJ)
Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit. Test Sanity (KJ)
Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget. Test Sanity (KJ)
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
