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The Bristol

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7780 Olentangy River Rd, Columbus, OH 43235

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(866) 374-4058
9.0
Review score
33 reviews
Add review
9.0
Review score
33 reviews
5 star
73%
4 star
18%
3 star
3%
2 star
3%
1 star
3%
See all reviews
8.9
Review score
457 reviews
12 facilities
The Bristol
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The Bristol community entrance
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66 Floor plans available
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street view of The Bristol

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Agnes
-
Resident/client
4.0
The Bristol
It is called 'The beautiful white house" bc it is inside & outside. You really need to take a tour to see for yourself. It is clean, neat, & tastefully decorated for holidays & seasonal changes. They are very family oriented here, and you may invite family to the special holiday events. So

About the facility
The Bristol

Located near Worthington Hills Park and the Olentangy Walking Trails, The Bristol offers adventurous seniors a luxurious retirement experience free from the hassle of homeownership. This modern, multi-story community is surrounded by lush, landscaped lawns and scenic wooded grounds. The quirky interiors feature warm color schemes, elegant furnishings, and large windows that fill the spacious common areas with an abundance of natural light. There’s also various studio, one-bedroom, and two-bedroom floor plans that residents can decorate and call home.

The Bristol offers independent and assisted living services, so residents can enjoy an active and vibrant lifestyle while receiving the additional support they may need in their daily lives. The wellness director collaborates with residents, families, and physicians to create custom-tailored service plans, and the licensed staff offers 24-hour personal support. Chef-prepared meals are served in the classy dining room, and there’s several homelike amenities for residents to take advantage of as well. To keep all seniors physically, mentally, and socially active, the community also offers a wide variety of entertaining activities and purposeful programs.

There’s more than enough opportunities available at The Bristol, so start making the most out of life today!

State Licensing Information

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Senior living options offered

Assisted Living

Independent Living

Pricing
for The Bristol

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Independent Living

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at The Bristol

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The Bristol community entrance
The Bristol

7780 Olentangy River Rd, Columbus, OH 43235

Sunrise of Gahanna
Sunrise of Gahanna

775 East Johnstown Road, Gahanna, OH 43230

Cherry Blossom Senior Living community exterior
Cherry Blossom Senior Living

79 Blossom Field Boulevard, Columbus, OH 43213

StoryPoint Gahanna Indoor Common Area
StoryPoint Gahanna

5435 Morse Rd, Gahanna, OH 43230

9.0
Review score
33 reviews
9.0
Review score
33 reviews
5 star
73%
4 star
18%
3 star
3%
2 star
3%
1 star
3%
9.8
Review score
83 reviews
9.8
Review score
83 reviews
5 star
61%
4 star
25%
3 star
12%
2 star
0%
1 star
2%
9.6
Review score
64 reviews
9.6
Review score
64 reviews
5 star
72%
4 star
16%
3 star
6%
2 star
3%
1 star
3%
9.6
Review score
130 reviews
9.6
Review score
130 reviews
5 star
76%
4 star
15%
3 star
5%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at The Bristol

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Gluten-free
  • Meals Provided
  • Kosher
  • Vegan
  • No Sugar
  • Room Service
  • Professional Chef
  • Restaurant Style Dining
  • Anytime Dining
  • Low / No Sodium
  • Guest Meals
  • Organic
  • Pureed Meals

Room Amenities

  • Private patio, deck, or balcony
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Kitchenette
  • Full kitchen
  • Air Conditioned
  • Bath Tubs
  • Cable or Satellite TV
  • Garden View
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Café or Bistro
  • Bar or Pub
  • Private Dining Room

Transportation & parking

  • Covered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed

Common areas

  • Library
  • Private Bath
  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Meeting Room
  • Barber Shop
  • Indoor Common Areas
  • Main Street Shops
  • Beauty Salon
  • TV Lounge

Recreational areas

  • Game Room
  • Piano or Organ
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Billiards Lounge
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • English

Activities

  • Resident Band or Musicians
  • Live Musical Performances
  • Current Events Club
  • Cooking Classes
  • Devotional Activities On-Site
  • Activities Off-site
  • Cards / Pinochle Club
  • Yoga / Chair Yoga
  • Intergenerational Programs
  • Educational Speakers / Life Long Learning
  • Live Well Programs
  • Day Trips and Outings
  • Wine Tasting
  • Happy Hour
  • Live Dance or Theater Performances
  • Devotional Activities Offsite
  • Community Service Organizations
  • Art Classes
  • Book Club
  • Community Service Programs
  • Trivia Games
  • Cooking Club
  • Quilting or Sewing Club
  • Bible Study Group
  • Choir / Singing Club
  • Walking Club
  • Holiday Parties
  • Men's Club
  • Brain fitness / Dakim
  • Protestant Services
  • Visiting Chaplain or Priest
  • Activities On-site
  • BBQs or Picnics
  • Catholic Services
  • Wii Bowling
  • Gardening Club
  • Stretching Classes
  • Pet-focused Programs
  • Birthday Parties
  • Bridge Club
  • Tai Chi

Reviews

for The Bristol

9Review score33 reviews
9.0
Review score
33 reviews
5 star
73%
4 star
18%
3 star
3%
2 star
3%
1 star
3%
Continental Senior Communities
8.9
Review score457 reviews12 communities
Write a review
A Place for Mom has scored The Bristol with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Bristol has 33 reviews with an average "overall experience" of 4.5 out of 5.
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.2
Staff
4.6
Meals & Dining
4.1
Activities
4.6
Value for Cost
4.4
A Place for Mom has scored The Bristol with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Bristol has 33 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Best of Senior Living 2026
Continental Senior Communities
8.9
Review score457 reviews12 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 33 reviews
Agnes - Resident/client
Assisted Living
July 30, 2025
4.0
Verified Review
The Bristol
It is called 'The beautiful white house" bc it is inside & outside. You really need to take a tour to see for yourself. It is clean, neat, & tastefully decorated for holidays & seasonal changes. They are very family oriented here, and you may invite family to the special holiday events. Some apartments have a balcony you may sit out on & enjoy watching the many walkers, bicyclist, wheelchairist that enjoy the Worthington Hills Park Olentangy Trail or take part in yourself. I do, in my wheelchair. There are patios with rockers & benches, & a patio with a fire pit where picnics can be enjoyed. There are many activities here for all to enjoy.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
5
Response from The Bristol
July 30, 2026
Hello Agnes, Thank you for taking the time to share such a wonderful review! We're delighted to hear how much you enjoyed the beautiful setting, welcoming atmosphere, and thoughtfully maintained community. It's especially nice to know you appreciated the seasonal décor, outdoor spaces, family events, and the variety of activities available. Creating opportunities for residents to stay engaged while enjoying meaningful time with loved ones is something that makes community life so special. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing a warm, vibrant environment where residents can feel at home and enjoy all the community has to offer. If there is ever anything we can do to support you or your loved one, please don't hesitate to reach out to our Executive Director. Thank you again for your thoughtful recommendation.
Brad - Family/friend
Assisted Living
June 11, 2025
5.0
Verified Review
Grateful we found the Bristol.
The Bristol is extremely well taken care of. The staff is very friendly and helpful. The building gives more of a clubhouse feel vs a retirement home. It seems like the residence really like living there.
Response from The Bristol
July 30, 2026
Hello Brad, Thank you for taking the time to share your experience! We're so glad you enjoyed the welcoming atmosphere and appreciated the care the team puts into maintaining the community. It's wonderful to hear the friendly team and inviting environment stood out to you, and that the community felt more like a vibrant gathering place than a traditional retirement community. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue creating a place where residents feel comfortable, connected, and truly at home. If there is ever anything we can do to support you or your loved one, please don't hesitate to reach out to our Executive Director. Thank you again for your kind recommendation.
Anonymous - Resident/client
Independent Living
June 2, 2025
5.0
Verified Review
The Bristol experience
It's clean, outstanding staff, nice apartments, good food, I can't compare costs but it's not inexpensive. I have an annual contract. I had a recent TIA and they were very helpful during that time. Each person has their own needs but residents are nice. Good luck in helping people find the right place. I certainly recommend The Bristol.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Bristol
July 30, 2026
Hello, Thank you for taking the time to share your experience. We're so glad to hear you found the community clean, welcoming, and supported by a caring team. It's especially meaningful to know you felt well cared for during a challenging time and appreciated the support you received. We also appreciate your thoughtful perspective on the community and your recommendation to others searching for the right fit. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing compassionate care, quality dining, and a vibrant community where residents feel supported every day. If there is ever anything we can do to support you, please don't hesitate to reach out to our Executive Director. Thank you again for your kind recommendation.
Pamela C - Resident/client
Independent Living
March 7, 2025
5.0
Verified Review
"A Wonderful Place to Live
Absolutely a "5" for everything except the food. I'd rate food a "3". I loved the staff and living at the Bristol! My drawback was living far from the elevator on the 4th floor. This was difficult with my little dog.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Response from The Bristol
July 30, 2026
Hello Pamela, Thank you for taking the time to share your experience. We're so glad to hear you enjoyed living in the community and that the team made such a positive impression on you. We also appreciate your honest feedback about the dining experience and your apartment location, as insights like these help communities continue to improve. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing a welcoming community where residents feel supported, connected, and at home. If there is ever anything we can do to support you or a loved one, please don't hesitate to reach out to our Executive Director. Thank you again for your thoughtful recommendation.
CM - Family/friend
Assisted Living
June 27, 2024
5.0
Verified Review
Review for The Bristol
We would definitely recommend! Staff was great and very kind. Beautiful facility...not a lot of formal orientation upon move in but she figured it out. Residents were friendly and she adjusted very quickly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Response from The Bristol
July 30, 2026
Hello, Thank you for taking the time to share your experience! We're so glad to hear your loved one felt welcomed by the kind and caring team and was able to settle in quickly with the support of friendly residents. We also appreciate your feedback about the move-in orientation, as suggestions like yours help communities continue to enhance the experience for new residents and their families. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing a warm, supportive community where residents feel at home from day one. If there is ever anything we can do to support you or your loved one, please don't hesitate to reach out to our Executive Director. Thank you again for your kind recommendation.
William F - Resident/client
Assisted Living
May 10, 2024
4.0
The food is a disappointment. It could be so much better. We have no stove. How can you run a 1st class establishment without a stove? (Give me a break)
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
3
Response from The Bristol
July 30, 2026
Hello William, Thank you for sharing your feedback. We understand how important the dining experience is to daily life in a senior living community, and we appreciate your honesty about where it fell short of your expectations. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are committed to providing residents with enjoyable, thoughtfully prepared meals and a dining experience that feels like an important part of home. If your concerns are still ongoing, we encourage you to connect with our Executive Director so we can better understand your experience and discuss your feedback further.
Julie D - Family/friend
Assisted Living
May 10, 2024
5.0
Beautiful, warm, caring, loving place for mom
The Bristol is a beautiful place, but even more important is the staff. I cannot say enough about the director who is so hands on and approachable. The same with the wellness director, all the nurses, and aides. Love them all. Even the housekeepers and front desk. You get to know everyone. They really care and love my mom.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Response from The Bristol
July 30, 2026
Hello Julie, Thank you for taking the time to share such a heartfelt review. We're so glad to hear your mom was surrounded by a team that made such a meaningful impact on your family. It means so much to know you felt supported by everyone, from the care team to the housekeeping and front desk staff, and that your mom was treated with genuine kindness and compassion. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue fostering a community where residents feel cared for, families feel welcomed, and every team member is dedicated to creating a place that feels like home. If there is ever anything we can do to support you or your loved one, please don't hesitate to reach out to our Executive Director. Thank you again for your thoughtful recommendation.
Gail F - Resident/client
Assisted Living
May 10, 2024
4.0
The ability to meet with residents & guests everyday is a wonderful social time - good for new residents to make friends. Quality & tasty meal is very low.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
4
Staff
5
Meals & Dining
2
Response from The Bristol
July 30, 2026
Hello Gail, Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the opportunity to gather with fellow residents and guests each day and found those social connections to be a valuable part of community life, especially for helping new residents feel welcome. We also appreciate your honest feedback about the dining experience. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are committed to providing a vibrant community along with a dining experience that residents look forward to each day. If your concerns are still ongoing, we encourage you to reach out to our Executive Director so we can better understand your experience and continue improving.
Diana C - Resident/client
Assisted Living
April 30, 2024
5.0
Improved Health
I came to the Bristol needing physical therapy and a place to continue to improve my health after surgery. The Bristol meet all my goals and expectations.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from The Bristol
July 30, 2026
Hello Diana, Thank you for taking the time to share your experience. We're so glad to hear the community helped provide the support you needed as you recovered from surgery and that your stay met your goals and expectations. Knowing you felt supported during your recovery is wonderful to hear. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing a welcoming community where residents receive the support they need while enjoying a comfortable and engaging lifestyle. If there is ever anything we can do to support you or a loved one, please don't hesitate to reach out to our Executive Director. Thank you again for your kind recommendation.
Carla S - Family/friend
Assisted Living
April 26, 2024
5.0
Amazing Nursing Staff!
I cannot say enough about the nursing care my mother and father have received while being at The Bristol. The nurses treat them both with respect and dignity. I am very thankful they are in the care of The Bristol and gives me a piece of mind while being away. I know they are being cared for and I can enjoy just being their daughter again without the title of caregiver. The Bristol has been a blessing for our family.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Bristol
July 30, 2026
Hello Carla, Thank you for taking the time to share such a heartfelt review. We're so glad to hear your parents received compassionate care and were treated with the respect and dignity they deserved. It means so much to know the support they received gave you peace of mind and allowed you to simply enjoy being their daughter. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing compassionate care and creating a community where residents and their families feel supported every step of the way. If there is ever anything we can do to support you or your loved ones, please don't hesitate to reach out to our Executive Director. Thank you again for your thoughtful recommendation.
Melody - Family/friend
Assisted Living
April 25, 2024
5.0
Caring for Mom in the Best Way!
My mother was moved from another facility in 2023 to The Bristol, within a few months there was a tremendous change over in management. Thank goodness that happened. The Team that is now in place has a warm laid back approach caring for the residents. The Director [name removed] was thoughtful and intentional on picking the right individuals to form the foundation to springboard the mission of this community. Extremely friendly, open and transparent is the care provided to the residents. The facility is clean and welcoming with a ton of wonderful activities to keep your loved one engaged. The dining has its challenges meeting the appetite of all the residents. There are hits and misses but that is to be expected in a cafeteria designed menu. I highly recommend a tour and meet and greet with [name removed] and his Team. You will be pleasantly surprised when comparing over other facilities. We are happy knowing our Mom is surrounded by Love and Respect.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
3
Response from The Bristol
July 30, 2026
Hello Melody, Thank you for taking the time to share such a thoughtful review. We're so glad to hear your mom found a welcoming community where she was treated with love, respect, and compassionate care. It's wonderful to know you appreciated the warm atmosphere, engaging activities, and the team's dedication to creating a positive experience for residents and their families. We also appreciate your balanced feedback regarding the dining experience. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue fostering a community where residents feel valued, supported, and at home. If there is ever anything we can do to support you or your loved one, please don't hesitate to reach out to our Executive Director. Thank you again for your kind recommendation.
Pamela C - Resident/client
Assisted Living
April 19, 2024
5.0
I am very happy here at the Bristol. It is beautiful and elegant place to live. The staff has welcomed me (and my dog!) and everyone has been friendly and helpful as I adjust.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
4
Response from The Bristol
July 30, 2026
Hello Pamela, Thank you for taking the time to share your experience! We're so glad to hear you've felt welcomed as you settled into the community and that both you and your dog have felt at home. It's wonderful to know the friendly team and inviting atmosphere made your transition a positive one. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing a warm, welcoming community where residents can enjoy an engaging lifestyle and feel supported every day. If there is ever anything we can do to support you, please don't hesitate to reach out to our Executive Director. Thank you again for your kind recommendation.
Rebecca V - Family/friend
Assisted Living
April 19, 2024
5.0
I'm so happy with the experience my in laws have had since moving into The Bristol.The entire facility has improved their new way of living.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Bristol
July 30, 2026
Hello Rebecca, Thank you for taking the time to share your experience! We're so glad to hear your in-laws have had such a positive experience and that the community has made a meaningful difference in their daily lives. It's wonderful to know they've found a place where they can enjoy a comfortable, supportive, and enriching lifestyle. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing a welcoming community where residents feel at home and families have confidence in the care and support their loved ones receive. If there is ever anything we can do to support your family, please don't hesitate to reach out to our Executive Director. Thank you again for your kind recommendation.
Dee I - Family/friend
Independent Living
April 17, 2024
5.0
Couldn't be happier
My family members moved into The Bristol last October and it has been the greatest blessing to happen to my family. They truly have made The Bristol their home. Its been great to go visit them and having them introduce to all their friends and just watching them flourish. I am very thankfully for the staff and how they all take the time to listen to family and make them feel supported. I wish we would of made the move sooner.
Cleanliness
5
Friendliness
5
Value for Cost
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Bristol
July 30, 2026
Hello Dee, Thank you for taking the time to share such a heartfelt review. We're so glad to hear your family members have truly made the community their home and that the move has been such a positive experience for your entire family. It means so much to know you've enjoyed seeing them build friendships, flourish, and feel supported by a team that takes the time to listen and care. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue creating a welcoming community where residents feel at home and families have confidence that their loved ones are supported every day. If there is ever anything we can do to support you or your family, please don't hesitate to reach out to our Executive Director. Thank you again for your thoughtful recommendation.
Ameera F - Family/friend
Independent Living
April 10, 2024
5.0
Taking a weight off my shoulders
My uncle and aunt currently live at The Bristol and has made a huge difference in their quality of life. I no longer have to worry if they are eating or being taken care of. Every time I go to visit them they are always happy and usually surrounded by a group of people. I wish they would of made the move sooner but happy it finally happened.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Bristol
July 30, 2026
Hello Ameera, Thank you for taking the time to share your experience. We're so glad to hear your aunt and uncle have found a community that has made such a positive difference in their quality of life. It means so much to know you have peace of mind knowing they are well cared for, enjoying meals, and building meaningful friendships. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing a welcoming environment where residents can thrive and families can feel confident their loved ones are supported every day. If there is ever anything we can do to support your family, please don't hesitate to reach out to our Executive Director. Thank you again for your thoughtful recommendation.
Blair M - Family/friend
Independent Living
March 28, 2024
5.0
Making life easier for loved ones
I want to first thank everyone who works at The Bristol, they have made my loved ones lives safer and easier. I am closer to thim in case they need me but the best part of them living at The Bristol I dont have to worry and it gives myself and all my siblings a piece of mind knoing they are in a good community. The staff is always nice and I love going to all the different events and of course happy hour. I am so thankfully they listened to me when I said they needed to make a change. A change I wish he would of done years ago!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Bristol
July 30, 2026
Hello Blair, Thank you for taking the time to share such a heartfelt review. We're so glad to hear your loved ones have found a community that has made life easier for both them and your family. It means so much to know you have peace of mind knowing they are safe, well supported, and surrounded by a caring team. We're also delighted to hear you've enjoyed attending community events and spending time together at happy hour. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing a welcoming community where residents can thrive and families feel confident their loved ones are in good hands. If there is ever anything we can do to support you or your family, please don't hesitate to reach out to our Executive Director. Thank you again for your thoughtful recommendation.
rita p - Resident/client
Assisted Living
February 15, 2024
5.0
I love it here
I am currently a resident and I LOVE it here. This community has made my life easier and the food is great and I enjoy all the activities they host. I am truly enjoy my time. The staff has been great and the team there are on top of everything. If i need anything I know it will be taken care of
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Response from The Bristol
July 30, 2026
Hello Rita, Thank you for taking the time to share your experience! We're so glad to hear you've enjoyed living in the community and that it has made your daily life easier. It's wonderful to know you've had a positive experience with the dining, activities, and caring team, and that you feel supported whenever you need assistance. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are honored to continue providing a vibrant, welcoming community where residents can enjoy meaningful connections, exceptional service, and peace of mind. If there is ever anything we can do to support you, please don't hesitate to reach out to our Executive Director. Thank you again for your thoughtful recommendation.
Heather S - Family/friend
Assisted Living
February 1, 2023
1.0
Terrible
I agree with [name removed] and [name removed]. I did go to the management with my concerns and they always had condescending answers for me. I hope these negative reviews will have them get better because the residents that live there deserve better. My mom is now doing well at a much better-run community with a very compassionate director and staff.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
2
Staff
1
Meals & Dining
3
Response from The Bristol
July 30, 2026
Hello Heather, Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations, and we understand how frustrating it can be when you don't feel your concerns have been heard. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are committed to fostering a culture of compassion, respect, and open communication, where residents and their families feel listened to and supported. If your concerns are still ongoing or you would be willing to discuss your experience further, we encourage you to reach out to our Executive Director. We would welcome the opportunity to listen, learn from your feedback, and continue improving the experience we provide.
LS - Family/friend
Assisted Living
September 24, 2022
3.0
Not a community for assisted living
Our mother started at The Bristol as assisted living and it began as a wonderful experience. However, as her health declined, the aides continued to be supportive, but the nursing staff was unorganized. We worked through the issues and thought that everything was resolved. Until our mom had to begin hospice. We sat back and watched her slowly suffer due to issues with medical orders and communication disconnects. This facility is not nimble and our mother was a victim of medical cruelty when she needed support the most. Our hospice provider pulled in continuing care because The Bristol staff were too inexperienced to support our mom. If your parent lives, or would like to live at this facility, please be proactive with the more advanced care that will inevitably be needed.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
1
Activities
5
Staff
4
Meals & Dining
5
Response from The Bristol
September 27, 2022
Hello, Thank you for taking the time to share your family's experience. We're deeply sorry to hear that your mother's final months were so difficult and understand how painful it is to look back on that time. We appreciate your recognition of the support provided by the care team, and we're sorry to hear the overall experience did not meet your expectations during such an important stage of her care. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are committed to providing compassionate care, strong communication, and close collaboration with residents, families, and care partners to support each individual's changing needs. If you would be willing to discuss your experience further, we encourage you to reach out to our Executive Director. We would welcome the opportunity to listen, better understand your concerns, and continue learning from your feedback.
Lynn - Family/friend
Assisted Living
June 23, 2022
2.0
Not great for Assisted Living
The Bristol is a beautiful building and the rooms are nice, but it is not a good place for assisted living. I have dealt with 4 Assisted Living facilities for parents and other family members and Bristol is very substandard in their care. It is not run well. The floor nurses can't answer questions about the resident. The standard answer is "I don't know". They are not tuned in to the residents needs. I asked then to do a UTI test for my family member as she was getting disoriented and upset. It took them 9 days to get the result back and she did have a UTI. Another time it took 6 days to get a result back and again it was positive. She missed a lot of meals, her alarm pendant went missing for more than 14 hours and she was not able to call for help if she needed it. Very disappointed in it. We moved her to another Assisted Living and she is doing very well. The medical care has been wonderful and I don't go home at night worried that she is not being taken care of.
Cleanliness
3
Friendliness
2
Value for Cost
1
Care Services
1
Staff
2
Meals & Dining
5
Response from The Bristol
September 27, 2022
Hello Lynn, Thank you for taking the time to share your feedback. We're sorry to hear your family's experience did not meet your expectations, and we understand how difficult it is when you feel a loved one isn't receiving the level of care, communication, and support you anticipated. We appreciate you sharing your concerns, as well as your perspective after caring for multiple family members in senior living communities. Since your review was posted, the community has transitioned management and is now StoryPoint Columbus at Worthington Hills. We are committed to providing compassionate care, timely communication, and a supportive environment where residents and their families feel confident in the care they receive. If you would be willing to discuss your experience further, we encourage you to reach out to our Executive Director. We would welcome the opportunity to listen, better understand your concerns, and continue improving the experience we provide.
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members: Test

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit. test

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.

Frequently Asked Questions
about The Bristol

The Bristol offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Bristol 9 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (614) 886-2818 to reach a resident at The Bristol.
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