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The Canyons of Stone Oak

20271 Stone Oak Parkway, San Antonio, TX 78258

For more information about senior living options:
(866) 374-4058
34 reviews
Add review
  • 5 star
    73%
  • 4 star
    12%
  • 3 star
    3%
  • 2 star
    3%
  • 1 star
    9%
See all reviews
6.8
Review score
295 reviews
9 facilities
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The Canyons of Stone Oak
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The Canyons of Stone Oak community exterior
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The Canyons of Stone Oak in google map
street view of The Canyons of Stone Oak

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Sherrie L McBurney

Family/friend

5.0 out of 5 stars

Kind and Beautiful Community like a big Home

What I really love about this community is how friendly and kind the staff are and how engaged the residents are with different activities. My moms favorite game hands down is Bingo! We love that this place feels like home and has great food to boot. Thank you [name removed] and Staff for all you do for our families and loved ones we are truly Blessed to have you in the Stone Oak area!

Read all reviews

The Canyons of Stone Oak

About the facility

The Canyons of Stone Oak in San Antonio, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care


Is this your business?

Amenities

at The Canyons of Stone Oak

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided
  • No Sugar
  • Vegetarian
  • Vegan

Room Amenities

  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Bath Tubs

Community Amenities

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Activities Off-site
  • Visiting Rabbi
  • Catholic Services
  • Mormon/LDS Services

Compare

The Canyons of Stone Oak community exteriorThe Canyons of Stone Oak

20271 Stone Oak Parkway,
San Antonio, TX 78258

The Landing at Stone OakThe Landing at Stone Oak

19110 Huebner Rd,
San Antonio, TX 78258

Arden Courts A ProMedica Memory Care Community in San AntonioArden Courts A ProMedica Memory Care Community in San Antonio

15290 Huebner Rd.,
San Antonio, TX 78231

The Waterford at Westover Hills community exteriorThe Waterford at Westover Hills

4315 Rogers Rd,
San Antonio, TX 78251

Review Score

Not available
9.9 out of 10
Review Score86 reviews
9.8 out of 10
Review Score118 reviews
9.8 out of 10
Review Score70 reviews

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

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Call Now

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Reviews

for The Canyons of Stone Oak

34 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.4
Friendliness
4.5
Care Services
4.4
Staff
1.0
Meals & Dining
2.0
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored The Canyons of Stone Oak with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Canyons of Stone Oak has 34 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 12/14/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Teresa Y

Memory Care

Toured community

December 14, 2021

4.0 out of 5 stars

I really liked most things about the community. I was a bit concerned about the patient/caregiver ration. [Name removed] was great to work with. He was very accommodating and seemed honest-very important.

Martin M

Memory Care

Family/friend

December 23, 2020

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
2.0

Staff and facility sub standard

I wouldn’t take my parents here the management has driven away competent caregivers and now has only two people working during the mornings. This place has old equipment that can barely function. For the price you pay go somewhere else your family will not receive the proper care here due to management.

Sherrie L McBurney

Memory Care

Family/friend

November 30, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Kind and Beautiful Community like a big Home

What I really love about this community is how friendly and kind the staff are and how engaged the residents are with different activities. My moms favorite game hands down is Bingo! We love that this place feels like home and has great food to boot. Thank you [name removed] and Staff for all you do for our families and loved ones we are truly Blessed to have you in the Stone Oak area!

Mike

Memory Care

Industry reviewer

October 1, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Modern Day Heroes

Top notch memory care and senior living community with outstanding, caring management. Special recognition and heartfelt thanks to the staff providing exceptional care during these challenging and difficult times. They are truly modern day heroes.

concerned family

Memory Care

Family/friend

September 17, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Unsafe and Questionable Practices in the Canyons

My mother entered the canyons following the unexpected death of my father in the spring of 2020. Big mistake! We had recommendations from a Place for Mom and made visits to tour the facility. All seemed to check out. The marketing people there were very helpful as well as the Nursing Director and Wellness Director. But in less than a month in there, my mother fell twice. The first time she fell she needed emergency treatment for 5 sutures to her forehead and removal of glass, from her broken eyeglasses, in her wound. The second time she fell she was found in the hall outside of her room sitting on the floor for an undetermined amount of time found very anxious and upset. In just less than two months in there, Mom had a sudden urinary tract infection diagnosed with a culture found to have 9 different bacteria, all colonizing and needed treatment with antibiotics. At the same time, she had an abnormal EKG and had not had a history of UTI or cardiac abnormalities ever in the past. She also was having issues getting her showers which may have accounted for the bacteria overload. Staff told us that Mom was being difficult. We asked that they check her fluid intake and found that they were giving her as much coffee as she asked for and not enough water after we told them she easily becomes dehydrated. During the covid restrictions, family members were just allowed to see their loved ones through the glass door. Numerous times we have attempted to call the Canyons and cannot reach a person; just the voice mail. This made things difficult in keeping up with our mother. When family did see her at the door, we noticed Mom looking disheveled, sometimes not wearing her own clothes and without her new eyeglasses. She appeared with dark circles under her eyes and somewhat timid. The staff explained her dark circles in that she sometimes gets up to walk around before getting ready for bed. Not something she did in the past. Although we had conversations with the Canyons staff and they said they would look into things, irregularities and concerns persisted as well. By the end of her third month and into her forth month there, we discovered Mom was not wearing her wedding diamond, her band and her anniversary rings . Mom never, ever took these off in the five years before her entry into the Canyons. In fact, in all her 65 years of marriage, she never removed her rings on a daily basis. We don't know why this would happen. We heard there has been a number of staff changes. At this time, there may be thirty residents still there but we understand many families are concerned. We are alarmed with injuries and missing items and a change in Mom's demeanor. We would like to think the Canyons is offering reasonable care and yet it seems many basic activities of daily living are slipping through the cracks. We have heard recently, a resident was left outside in 103 degree temperature and luckily found by a hospice nurse just happening to be visiting. Since Mom is able to walk we hope she will maintain some independence and be able to stay healthy and not be left outside unattended. This is a big concern also. Although, they have a number of residents in wheelchairs who are about, we don't know how healthy they are and what level of infection control the community is adhering to. Covid has caused an additional, unrelenting burden upon families and facilities. We feel the state health governing boards should be on top of elderly communities and also help in providing the extra help needed when facilities like the Canyons are so short staffed. The financial arrangements in these facilities are ambiguous with fees ranging from $5000 and up if you prefer a private bathroom or shower. God help you if your loved one is non-ambulatory. Bottom line: it is a tremendous commitment to provide safe and proper care for the elderly especially with the current business models in use. However, they are one of our most precious living beings and among the most vulnerable in our respected members of society. What does this say about our culture? Neglect, improper hygienic conditions, lack of correct infection control, dehydration, missed medications or over medicating, ignored residents, medical issues not reported, under staffed, underpaid and disinterested staff, lost personal items, theft, poor communication systems, for profit facilities, questionable state and federal regulations and lack of proper covid testing with daily checks and prevention of those positive covid individuals from working or residing in facilities to prevent further injurious health issues to the elderly, is just the beginning. Covid has shown, we are in great need of expedient reforms ! Do not allow this to continue with your loved ones. Beware of facilities until proven to be safe and caring. Write to your state legislators and express our shared concerns!

Mari Goyco

Memory Care

Family/friend

August 13, 2020

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Love and Care

Hands down, the Canyons of Stone Oak is the best Memory Care Facility in the San Antonio Area. I am so happy with the love and care my husband receives from the Staff and the caretaker ladies. He is treated with kindness and respect. The facility is impeccably clean. The residents look great and are kept busy and entertained with a variety of activities offered daily. They really are attentive to their needs, personal hygiene, nutrition and meds. There is always 24/7 nurse in the premises. The Staff keep families informed about anything related with their love ones either by phone or email. They always make us feel welcome and part of the family. I urge anyone looking for a place for their love one to visit The Canyons of Stone Oak before making a decision. You won’t regret it.

Anonymous

Memory Care

Family/friend

November 16, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves

Very homey feel. The staff really try to figure our what the patients need. Great communication with the family.

Melissa

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves

As my father’s health declined and we struggled with moving him from his home, we were blessed to find Autumn Leaves. It is a beautifully furnished “home” setting facility with spacious rooms, compassionate staff, excellent meals and a multitude of daily activities for people in all stages of their lives. Dad quickly adjusted to his new environment and though he wasn’t able to participate in some of the activities they did their best to include him in other ways. We all enjoyed the entertainment that is brought in regularly and also visiting with other residents and their families. It was truly the perfect place for him.

Cynthia

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves

Good leadership and management. Rooms and facility is clean and inviting. Very much a family atmosphere. Staff works hard to know their patients and meet needs.

Anonymous

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves

The facility is in an affluent residential community in a desirable geographical area. The layout is in an “H” pattern with each wing having its own distinct personality. The entire facility is carpeted providing subdued atmosphere for relaxation and congeniality. The interior furnishings are modern, comfortable and well appointed. It is always clean, orderly and temperatures are always right. It’s always conducive to good patient care and well managed.

Anonymous

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves

My mom has lived at Autumn Leaves for just under a year. The initial move was the hardest part. The staff was so helpful and supportive. They have found many ways to engage my mother and to give her a sense of purpose.

Anonymous

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves

The staff is wonderful and my mom always looks good and cared for.

Anonymous

Memory Care

Toured community

June 13, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Felt good when I entered for my tour. Residents sitting in the front room and happy sounds from another area. Residents were playing dominoes in one room and baking cupcakes in another. I saw residents everywhere which I think is how it should be. Gorgeous decor and beautiful outdoor setting. More importantly besides on-site and visiting healthcare providers, they even have silent in-room motion detectors that alert personnel for extra safety.

Anne

Memory Care

Toured community

December 14, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Wow! This will be a great home for my mom when the time is right. [Removed] very patiently answered all of my questions before during, and after the tour. I was extremely impressed with everything I saw, especially staff interactions with the residents. I feel very blessed to have found Autumn Leaves for my mother.

Jim B. Nichols

Memory Care

Family/friend

October 27, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

My wife entered Autumn Leaves on July 29. The staff’s enthusiasm and attention towards her has not changed since that day. Fantastic community!

Debbie White

Memory Care

Family/friend

October 20, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves of Stone Oak - San Antonio, TX

This place is the best!! I checked all facilities in San Antonio and chose this one for my mom and stepdad! The staff is superb! The facility is clean and run very professional. My parents live there for 2 years and it felt like home to them and too me!!! Love the place and people!!

Judy Countryman

Memory Care

Family/friend

October 17, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves of Stone Oak - San Antonio, TX

Very caring caregivers (a difficult job done with patience and pleasantly). Pleasant surroundings. Exceptionally nice food with [a] well-balanced diet and yummy mid-afternoon treats!

Bernard Rosenbem

Memory Care

Family/friend

October 17, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves of Stone Oak - San Antonio, TX

Very caring staff. My mom is well taken care of. They go above and beyond, even putting makeup and jewelry on her.

Gary Warm

Memory Care

Family/friend

October 9, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves Of Stone Oak San Antonio, TX

Very caring on top of the needs for my loved one. The whole staff works to make my loved one feel well cared for. I am very happy with the care my loved one is getting there. (Loved one is my wife).

Cynthia Gonzalez

Memory Care

Family/friend

October 9, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Autumn Leaves Of Stone Oak San Antonio, TX

A difficult decision made easier by the efficient caring team. As a nurse I wanted the best for my family member, and Autumn Leaves Stone Oak gives me the opportunity to provide that level of caring.

The Canyons of Stone Oak

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Canyons of Stone Oak

Tips for evaluating your community options.

Safety is a primary concern when seniors and their families look for Memory Care. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Texas’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Texas’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about The Canyons of Stone Oak

  • Call (210) 497-5200 to reach a resident at The Canyons of Stone Oak.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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