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15826 Clayton Road, Ellisville, MO 63011
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36 reviews
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Dawn
-
Child of resident/client
5.0
Great Option for Senior Living
I would recommend community to others for your loved ones. My loved one appreciated the fact that the rooms have a full kitchen. They are having a hard time keeping the dining staff. My loved one likes the food though.
About the facility The Fountains of West County
The Fountains of West County is a senior assisted living community in Ellisville, Missouri. For years, we’ve dedicated our community to promoting the welfare of senior residents with comfortable living spaces, supportive staff, and essential services and amenities. We provide a full spectrum of care, with daily services in your home and around our community that helps everyone to live a life full of dignity, purpose, and respect.
We offer independent living, assisted living, and memory care services and lifestyle options in St. Louis County with a quaint, “old time” neighborhood ambiance. Located in the heart of West County, we’re a part of your neighborhood, and always close to medical centers, shopping and entertainment, and most importantly — family and friends.
Community Amenities and Services
Whether you choose to develop fulfilling relationships with your new neighbors, discover new activities with friends, or just enjoy the comfort of having people around, The Fountains is the place for you. Residents here come from all walks of life, and the social atmosphere here can’t be beat. Their diverse experiences and backgrounds make The Fountains the great community that it is!
On-campus, we offer an array of services and amenities to help ensure everyone’s optimal overall...
Read more
Senior living options offered
Assisted Living
Memory Care
Independent Living
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Amenities at The Fountains of West County
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Incontinence Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
Meals & Dining
- Professional Chef
- Special Dining Programs
- Room Service
- Guest Meals
- Meals Provided
- Restaurant Style Dining
- Anytime Dining
Room Amenities
- Full kitchen
- Respite or Short Term Stays Offered
- Kitchenette
- Ground Floor Units
- Air Conditioned
- Handicap Accessible
- Bath Tubs
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
- Property Convenient to Public Transit
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Indoor Common Areas
- Computer or Media Center
- Library
- Beauty Salon
- Outdoor Common Areas
- TV Lounge
- Barber Shop
- Central Fireplace
- Meeting Room
- Outside Patio
Recreational areas
- Game Room
- Swimming Pool
- Raised Garden Beds
- Arts and Crafts Center
- Movie or Theater Room
- Fitness Center
- Piano or Organ
- Jacuzzi
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Activities
- Activities On-site
- Water Aerobics
- Happy Hour
- Trivia Games
- Devotional Activities Offsite
- Dances
- Wii Bowling
- Educational Speakers / Life Long Learning
- Live Dance or Theater Performances
- Live Musical Performances
- Art Classes
- Reminiscence Programs
- BBQs or Picnics
- Holiday Parties
- Activities Off-site
- Yoga / Chair Yoga
- Devotional Activities On-Site
- Cooking Classes
- Day Trips and Outings
- Sensory-based Programs
- Brain fitness / Dakim
- Gardening Club
Compare
The Fountains of West County
15826 Clayton Road, Ellisville, MO 63011
Chesterfield Villas
14901 N Outer 40 Rd, Chesterfield, MO 63017
The Plaza at Wildwood Senior Living
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Autumn View Gardens, Assisted Living and Memory Care
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Review score not available
9.2
Review score
20 reviews
9.2
Review score
20 reviews
5 star
75%
4 star
15%
3 star
10%
2 star
0%
1 star
0%
9.1
Review score
34 reviews
9.1
Review score
34 reviews
5 star
79%
4 star
9%
3 star
6%
2 star
0%
1 star
6%
8.8
Review score
49 reviews
8.8
Review score
49 reviews
5 star
57%
4 star
29%
3 star
14%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Reviews
for The Fountains of West County
36 reviews
Write a reviewA Place for Mom has scored The Fountains of West County with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Fountains of West County has 36 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.2
Friendliness
4.2
Care Services
4.1
Staff
4.0
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored The Fountains of West County with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Fountains of West County has 36 reviews with an average "overall experience" of 4.1 out of 5.
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1-20 of 36 reviews
Dawn - Family/friend
Independent Living
January 21, 2022
Great Option for Senior Living
I would recommend community to others for your loved ones. My loved one appreciated the fact that the rooms have a full kitchen. They are having a hard time keeping the dining staff. My loved one likes the food though.
anonymous - Toured community
Memory Care
December 8, 2021
My tour review
I liked this community however, my loved ones room flooded and it took them about 3 months to get the repairs done and we could not wait for all of the changes.
Susan A - Family/friend
Independent Living
January 15, 2021
a good place for a loved one
The hands-on staff was excellent, but the admin staff could communicate better. The facility could have a bit cleaner. I would recommend the community to others. I feel comfortable with my mom being at this facility.
Anonymous - Family/friend
Memory Care
December 4, 2020
The Fountains Of West County review
The front desk staff is very friendly and helpful. The Fountains community is clean and the rooms they provide for the residents are nice and pretty clean. We would recommend this community to others.
Cindy Larimore - Family/friend
Memory Care
January 6, 2020
Lack of Compassion
The overall facility is very nice and offers a great apartment for Seniors looking for a retirement center. My mom moved in [date removed] and lived independent until her death in October. We were initially impressed with the facility, the activities, the offerings. The Fountains put a lot into marketing and making prospective residents feel very welcome. Unfortunately, after the move in period is over the residents become a number and are just a source of income to the management/owners. They profess to foster a caring community for our parents to live in, but the reality is the management lacks the compassion needed to continue to make residents & family feel like they are really important.
When my mom passed away, we met with management and were told that they would set up a memorial for her so that other residents would know of her passing and would transport those that wanted to go to her funeral. We were also told a rep from The fountains would be at her funeral. Not only did none of these things happen but we never even received a sympathy card from the Fountains. While we were cleaning out moms apartment, Several of my moms friends stopped by and were visibly shaken by how the management treated them. They were so upset that they couldn’t come to her service.(The Fountains told them it was too far away) The reality is, if we had not been told by the Fountains that transportation would have been provided, we would have made sure her friends had a way to get to the service. Even a week after her death, there were some staff members that weren’t aware she had passed and we had to be the ones to inform them.
Sadly, members of the management staff are severely lacking in compassion. The so called caring community they profess to have is only to get residents in the door and start paying for this facility. Sadly they left us with the impression that our loved ones are nothing more than an income source. Sadly this is the lasting impression I have of The Fountains and one that I feel strongly others are aware of.
Anonymous - Toured community
Memory Care
October 2, 2019
We found the Fountains of West County to be everything we were looking for. All our questions were answered to our satisfaction. Our tour leader, [name removed], was pleasant and showed us everything we wanted to see. They made us feel important. we should acknowledge that this was the first facility we have visited. We plan some more visits to compare other places with the Fountains - who have set a high bar.
Anonymous - Family/friend
Memory Care
August 1, 2017
Family Owned Property
This property is a gem my parents love it here. One of the rare features is that the property is family owned and you can tell that they take pride in the property. There is no smoking at all on the premises which is nice so that keeps the outside and inside clean and maintained. The apartment that my parents have is on the small side but they have plenty of space for both of them to be comfortable. There is so much to do my parents have joined a water aerobic swimming class and they love it. In fact, they allow residents families come over and swim which is wonderful. My parents love the food every day you order off the menu and there are always 2 entree choices. They have lovely table linen table clothes on the tables that are always nicely ironed and look neat The staff is always smiling and friendly you can tell they enjoy what they do and they like spending time with the residents.
Anonymous - Toured community
Memory Care
July 31, 2017
The Tour
On the tour It felt lonely and not warm. The hallways looked like it was a fancy rehab.The atmosphere was not a good comfort feeling in the Memory Care and it was more like isolation. The Assisted Living was nice with the freedom the resident could have. They weren't able to negotiate the price even by a little bit.
Anonymous - Toured community
Memory Care
March 10, 2017
A tour for mom
We toured this community and liked the staff that was able to answer the questions that we had on the care that is offered. The community was clean and maintain. We did not see a lot of this community. They had activities for the residents. We recommend that families tour for the care of a family member seeking care.
Anonymous - Family/friend
Memory Care
October 1, 2016
My loved one loves the staff !!
My loved one is really pleased with all of the staff, they have been wonderful to her. The chef is very accommodating to my mothers wants for meals and is constantly making sure she is pleased with her dinning experience. I have no complaints about this community and would definitely recommend this place.
kjl - Family/friend
Memory Care
May 28, 2016
First choice was not the best choice
My Mother-In-Law lived here for approximately 1 year. The food service was our main complaint about this facility. The serving staff were not friendly and often appeared to be put out by any request. We attempted to eat meals with her on several occasions. Once we were rudely ignored and finally told we had not followed the correct guidelines to eat with her. Other times the wait for ordering and getting our food was much too long, often taking 1 to 1 1/2 hours to eat a meal with her. She often complained about the quality of food and ended up with peanut butter and jelly for dinner.
There seemed to be a lot of staff turn-around as well, and they did not seem to enjoy working in that environment.
She is now in a much better facility. Unfortunately, they did not take our leaving well, and the refund we received was less than expected. Despite telling us that her apartment checked out and everything was ok, they deducted money from her deposit stating they needed to replace the carpet.
I would not recommend this facility. There are other very good options to choose from.
Anonymous - Family/friend
Memory Care
March 10, 2016
99% A Positive Experience
This has been a positive experience so far for my mother and I at The Fountains. Things seem to be going pretty well. My mother had so issues with medicine, and the staff has been working with her regarding that and that is really helpful to me. The community is very clean and nice looking, so no problems there. Mom says the food is great and she enjoys it. So far it has been 99% a positive experience. I have already recommend this community to people, it is new and clean with great people here.
Anonymous - Family/friend
Memory Care
November 13, 2015
Mom loves it
Mom loves it at The Fountains of West County Senior Living. She likes everything about it. The apartments are very spacious and nice. She thinks the food is really good. She likes the facilities, the pool, the exercise classes. She wishes they had more exercise classes.She was looking for more from the person who does their activities. She was tentative when she first moved there but after 2 weeks she decided that this was the place for her.
N Lindsey - Toured community
Memory Care
October 16, 2015
Place for Mom
It is a beautiful community. Bright, clean and the staff was friendly and professional. It has the amenities of several other communities but I thought my mother would like this the best because it feels like a home.
Anonymous - Toured community
Memory Care
October 14, 2015
Met with Casey Coffman, very nice. Pluses 40 resident facility, rate is all inclusive, felt welcoming and comfortable, apts were a nice size, only 4 miles from me, was very impressed with the professionalism of the staff that I saw. Negative is no w/d in the apt. This is the one I liked it the best, so much that I put down a deposit to reserve an apt.
Anonymous - Resident/client
Memory Care
September 16, 2015
Response to Margaret's Review
My husband and I have been residents here for seven months. We have an entirely different attitude about The Fountains. From day one, we felt welcomed by the friendly staff and atmosphere, and we quickly adjusted to the new lifestyle. The activities and socialization keep us as busy as we care to be; the amount of time we spend in our independent living apartment is entirely up to us. We are left alone, yet have safety/security devices with which to summon immediate help if needed. The dining room presents multiple delicious choices for meals, and it still feels as if we're on vacation when we sit down to order. When nearly 100 people are being served at a seating, there are bound to be glitches. (Heavens, we had them at our house all the time!) Occasionally, there can be up to a 45 minute wait, but that is infrequent. Chatting with table mates while waiting makes the time go fast. [removed] the majority of us are happy here and feel very much at home. I wouldn't wish to be anywhere else.
Joye's husband - Family/friend
Memory Care
July 28, 2015
Joye's new home
My wife, Joye, is one of the original residents of "The Fountains of West County" brand new Assisted Living community. From the first day of the move we have found their staff to be the most helpful, friendly, from the management and receptionist to the caring ample floor personnel to take care of the daily needs of my wife and the residents. Lots of fun activities offer opportunities to socialize. Joye has found the food to be very good, well prepared and with individual choices available at all three meals. As you can see, Joye is very happy in her new home at "The Fountains" and we, her family, are assured in the knowledge that we have found a nice and new home for her.
Sue Woolweaver - Family/friend
Memory Care
July 28, 2015
Special place to call home
The Fountains Assisted Living has been so wonderful for my Mom and given me a great Peace of Mind. At almost 100, she really needed more help with everyday activities and wasn't able to live independently anymore. Here, she has help getting dressed, taking her medication and bathing. Although her apartment is just the right size, she doesn't spend a lot of time in it. She is encouraged to participate in activities all designed to keep her active and her mind sharp. She has made several new friends and the staff makes it feel like a warm and welcoming home. She is happy and comfortable and I know that she is safe and well cared for. The staff is remarkable. Her care is Individualized not institutionalized. She loves the food and I love the fact that she has three nutritionally balanced meals every day. She gets her hair done, has her nails manicured, attends ice cream socials, makes crafts, exercises and plays word and board games. Not a bad life for any of us-let alone a 100 year old. I'm so happy we found such a special place for Mom.
Fountains Resident - Resident/client
Memory Care
July 28, 2015
Care Free Lifestyle
I love living here at the Fountains because it's has freed me up to really enjoy these older years without being burdened with all the chores of ordinary life. With those taken care of I now have the time, but also the energy for more activities and for exploring new opportunities for learning and growth. I have always believed that older people should live together in communities to avoid loneliness and inspire them to pursue new interests to keep healthy and active. And that has proved to be very true for me here.
The Fountains has an outstanding staff who keep us busy with all kinds of events, entertainment and challenges and see that we are always well cared for. You'll find we also have a congenial group of residents who are friendly and welcoming. Altogether it's a carefree and Independent lifestyle which can't be beat!
Resident
Fountains Resident - Resident/client
Memory Care
July 28, 2015
Resident
One of the many things I love about the Fountains is I never feel alone. There is always someone to care for me if I should need them. I live a very full life at the Fountains. I'm always busy with exercise, bingo, penny poker, pokeno and going on the bus to lunch or dinner. I'm living the Life of Riley. Thanks to many friends and staff. One of the most rewarding feelings is my children know how happy I am at the Fountains. Thanks to the wonderful care I receive from Linda and her staff.
Fountains IL Resident
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Missouri regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Missouri regulations for Assisted Living.
Frequently Asked Questions about The Fountains of West County
The Fountains of West County offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Call (636) 779-2600 to reach a resident at The Fountains of West County.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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