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TheKey East Bay, CA

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190-G Alamo Plaza, Alamo, CA 94507

For more information about home care options:
(866) 374-4058
11 reviews
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TheKey East Bay, CA
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TheKey East Bay, CA
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KP
-
Loved one of resident/client
4.0
Review for TheKey East Bay, CA
I would definitely recommend you guys and I met 2 great workers [names removed] they both were excellent workers. I was looking for a care giver for my mom and I did a little research and found the keys were a good match for what we were looking for.

About the facility
TheKey East Bay, CA

TheKey East Bay, CA in Alamo, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Home Care

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Services
at TheKey East Bay, CA

Meals & Dining

  • Low / No Sodium
  • Anytime Dining
  • Gluten-free
  • Organic
  • Vegan
  • No Sugar

Home Care

Languages spoken

  • Filipino
  • Dutch
  • Polish
  • German
  • Mandarin
  • Portuguese
  • Armenian
  • Vietnamese
  • American Sign Language
  • Ukrainian
  • Italian
  • Spanish
  • French
  • Norwegian
  • Japanese
  • Korean
  • Arabic
  • Russian
  • Romanian
  • Chinese
  • Croatian
  • Hungarian
  • Farsi

Services Offered

  • Alzheimer's/Dementia
  • Bathing/Dressing
  • Companion Care
  • Errands/Shopping
  • Help with Eating
  • Housekeeping
  • Incontinence Care
  • Live-In Care
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Respite Care
  • Toileting
  • Transfer Assistance

Compare

TheKey East Bay, CA
TheKey East Bay, CA

190-G Alamo Plaza, Alamo, CA 94507

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Preferred Care at Home of Walnut Creek, CA

1196 Boulevard Way., Ste 15, Walnut Creek, CA 94595

11 reviews
2 reviews
No reviews
No reviews
Starting rate
--
Starting rate
Starting at $XX/hr
Starting rate
--
Starting rate
Starting at $XX/hr

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Bathing/dressing

Yes

Household chores

Yes

Household chores

Yes

Household chores

Yes

Household chores

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

Yes

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Care types offered

1

Home Care

Reviews

for TheKey East Bay, CA

Overall Rating
4.5
Cleanliness
4.5
Friendliness
4.5
Care Services
4.5
Staff
4.0
Meals & Dining
4.0
Activities
4.5
Value for Cost
4.5
Parent company
TheKey
7.8
Review score171 reviews91 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
KP - Family/friend
Home Care
November 20, 2024
4.0
Verified Review
Review for TheKey East Bay, CA
I would definitely recommend you guys and I met 2 great workers [names removed] they both were excellent workers. I was looking for a care giver for my mom and I did a little research and found the keys were a good match for what we were looking for.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous
Home Care
September 12, 2017
3.0
Verified Review
Did Not Work Out
We were looking for a few hours of help on the weekend and this agency could not accommodate what we were looking for. They kept switching out staffing and not keeping the same care givers so we ended up going with a different agency that could accommodate what we were in need of.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
A.B. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
[Removed] has done an outstanding job supporting our family. We really enjoy her dedication, sensitivity and commitment to go above and beyond while caring for a family member.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Eileen Nevitt, LCSW, ACSW, CMC - Toured community
Home Care
August 11, 2017
5.0
Verified Review
You guys shine above all the others for the coordination with me and providing such wonderful, competent caregivers to clients. I am so grateful to be working with you all.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
S.R. - Toured community
Home Care
August 11, 2017
4.0
Verified Review
Thank you for the wonderful care you gave to our father and for the beautiful flower arrangement. You made a difficult time go smoothly with respect and dignity.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
J.S. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
Your staff have been wonderful and they provide needed relief for me. Mom is doing very well, planning a party for her 102 th birthday on May 3rd. She is a miracle and my brothers and sisters and I all know it! Thank you again for taking the time to write [a note] and also for the efficiency your staff and organization have provided for us.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
R.L. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
Home Care Assistance believes in giving peace of mind to the clients by offering the highest quality caregivers available. They know just what's needed to give our elders a place of warmth and hope. It's the little things that makes the difference. Whether, it's placing a cozy blanket around then when they are cold or scooping a bowl of their favorite ice cream so they can enjoy. Their caregivers provide great support and assistances. They look at the whole picture in order to better understand the client's needs. They know elders may face many challenges and know intuitively when to step up and do the right thing even when it's not easy. Home Care Assistance have exceptional caregivers that takes pride and loves what they do. There are those that light up the room in providing the right care, comfort and safety that is needed. Caring for a family's love one's is what matters most leaving behind a smile of satisfaction.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
J.W. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
The team at Home Care Assistance consistently goes above and beyond with their level of support and coordination. I always appreciate working with them and could not be happier anywhere else. Thank you for all you do.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
M.M. - Toured community
Home Care
August 11, 2017
5.0
Verified Review
My mother-in-law was looking for care for her mother, my husband's grandmother, and was getting overwhelmed feeling like she had to manage every detail on her own. I was shopping at the Alamo Safeway and ran into Home Care Assistance around the corner on a whim. [Removed], their lovely Client Care Manager gave me a ton of information and immediately set up a call with my mother-in-law, who lives in La Jolla. After they spoke on the phone, we had a plan in place and have been working with a wonderful caregiver named [Removed], who has been a godsend. [Removed] has remained in close contact and has even helped introduce our family to other senior care professionals to help my grandmother-in-law. The team is fantastic, on call 24/7 and happy to help when we need it. Such a relief for all of us.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
L.W. - Toured community
Home Care
August 10, 2017
4.0
Verified Review
Thanksgiving is the perfect time of the year to acknowledge my appreciation for all you do and who you are! Your support means a great deal to me. Thanks so much.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous
Home Care
February 1, 2016
4.0
Verified Review
Good service, overall
Our experience with Home Care Assistance Alamo has been brief, but a good one so far. The office staff is responsive and easy to work with, and all of the aides they've sent have been decent, quality people. We've had a little trouble getting a good routine where we've got the same caregivers coming every time, but other than that we're very happy with the service so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-11 out of 11 reviews

Frequently Asked Questions
about TheKey East Bay, CA

A Place for Mom has scored TheKey East Bay, CA 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (425) 679-5770 to reach a resident at TheKey East Bay, CA.

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