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The Phoenix at Harrisonburg

3607 Stone Spring Rd, Harrisonburg, VA 22801

For pricing & availability:
(866) 374-4058
8.3
Review score
21 reviews
Add review
8.3
Review score
21 reviews
  • 5 star
    24%
  • 4 star
    48%
  • 3 star
    14%
  • 2 star
    0%
  • 1 star
    14%
See all reviews
7.6
Review score
314 reviews
18 facilities
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The Phoenix at Harrisonburg
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The Phoenix at Harrisonburg
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Anonymous

Friend of resident/client

4.0 out of 5 stars

Pleased overall

My friend is pleased with the interactions she has with the staff. She enjoys the variety of activities and has even started a few gatherings of her own ( a Bible study and a book club). Her room is the perfect size, of which she was doubtful of in the beginning but will now say it's all she needs. She still says she feels like the meal selection could improve especially now since ownership has changed and they were told there would be the opportunity for more variety.

Read all reviews

The Phoenix at Harrisonburg

About the facility

Surrounded by peaceful countryside, The Phoenix at Harrisonburg rests in the Shenandoah Valley with the Blue Ridge Mountains creating a stunning backdrop. With luxury-style living, the community offers world-class independent and assisted living options, in addition to memory care. Residents thrive in the homelike environment where they can enjoy activities with neighbors while making some new friends along the way. The gourmet meals, fun events, and abundant care services are just a few reasons residents at The Phoenix at Harrisonburg live an enjoyable and active lifestyle.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

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The Phoenix at Harrisonburg

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • Unlock pricing
    2 BedroomsStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioStarting at $4,250/mo
  • 1 BedroomStarting at $5,200/mo
  • 2 BedroomsStarting at $5,550/mo
  • Semi-PrivateStarting at $3,850/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    Semi-PrivateStarting at $XXXX/mo
  • StudioStarting at $6,200/mo
  • Semi-PrivateStarting at $5,150/mo

Independent Living

  • Unlock pricing
    Detached Cottages / BungalowsStarting at $XXXX/mo
  • Detached Cottages / BungalowsStarting at $3,550/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at The Phoenix at Harrisonburg
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Amenities

at The Phoenix at Harrisonburg

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care

Meals & Dining

  • Gluten-free
  • Pureed Meals
  • Vegetarian
  • Restaurant Style Dining

Room Amenities

  • Garden View
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Full kitchen

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Private Bath
  • TV Lounge
  • Barber Shop
  • Outside Patio

Recreational areas

  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center
  • Raised Garden Beds

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Activities Off-site
  • Bible Study Group
  • Devotional Activities On-Site
  • Art Classes

Compare

The Phoenix at HarrisonburgThe Phoenix at Harrisonburg

3607 Stone Spring Rd,
Harrisonburg, VA 22801

Brookdale HarrisonburgBrookdale Harrisonburg

2101 Deyerle Avenue,
Harrisonburg, VA 22801

Bellaire at Stone Port in unit seating areaBellaire at Stone Port

1684 Port Hills Dr,
Harrisonburg, VA 22801

CrestwoodCrestwood

1401 Virginia Ave,
Harrisonburg, VA 22802

8.3 out of 10
Review Score21 reviews
8.5 out of 10
Review Score31 reviews
8 out of 10
Review Score25 reviews

Review Score

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

Studio

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

Download brochure

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Call Now

Call Now

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Reviews

for The Phoenix at Harrisonburg

8.3 out of 10
Review Score1-20 of 21 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.5
Friendliness
4.5
Care Services
4.4
Staff
4.7
Meals & Dining
3.3
Activities
4.0
Value for Cost
3.9

A Place for Mom has scored The Phoenix at Harrisonburg with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Phoenix at Harrisonburg has 21 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 9/22/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 22, 2026

4.0 out of 5 stars
Verified Review

Pleased overall

My friend is pleased with the interactions she has with the staff. She enjoys the variety of activities and has even started a few gatherings of her own ( a Bible study and a book club). Her room is the perfect size, of which she was doubtful of in the beginning but will now say it's all she needs. She still says she feels like the meal selection could improve especially now since ownership has changed and they were told there would be the opportunity for more variety.

RL

Assisted Living

Family/friend

May 5, 2026

3.0 out of 5 stars
Verified Review

Review for English Meadows Harrisonburg Campus

They have been good to deal with when you can get ahold of them. My biggest complaint is their lack of availability. The administrative staff seem to arrive late, leave early, or are not there more often than not.

Anonymous

Assisted Living

Family/friend

April 9, 2026

4.0 out of 5 stars
Verified Review

She is thriving since moving to English Meadows

There was a bit of a delay in getting her medical information and care switched to their Provider. Overall, she is very happy there and is being well cared for. She enjoys the activities and is even leading a few.

Melinda Kephart

Assisted Living

Family/friend

February 21, 2026

5.0 out of 5 stars

Excellent Assisted Living

My father lived at English Meadows in Harrisonburg, VA for 3.5 years. He started in Independent Living and then moved to Assisted Living for the past year. What a caring, clean and safe environment! He always said how blessed he was to live there. He peacefully went to heaven [Date Removed] in his sleep at almost 97 years old. If you need a place for your loved one that is a home and not an institution, English Meadows should be your choice! The hard working staff genuinely cares for the residents and I always enjoyed my meals there. The food service staff catered to his every request, including ice cream daily! Thanks to every staff member who enhanced my father's life! Your jobs are very challenging but you show up and are a true blessing!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

November 13, 2025

4.0 out of 5 stars
Verified Review

English Meadows Harrisonburg Campus

They have been great for the most part. Staff are friendly and helpful. They did make us jump through a seemingly unnecessary hoops before they would admit, but since then they have been great.

Janice

Assisted Living

Family/friend

November 11, 2025

4.0 out of 5 stars
Verified Review

Review for English Meadows Harrisonburg Campus

We have recommended English Meadows to others and will continue to do so when possible. We only have experience with the Memory Care Unit but other residents seemed happy and well cared for. So we can recommend English Meadows highly to other families.

Kimberly L

Assisted Living

Family/friend

September 29, 2025

5.0 out of 5 stars
Verified Review

Exceptional Care Facility

Great things - fantastic front-line care givers treated well by management so lower than expected turn-over; relatively new facility well maintained; feels like a hotel; easy and timely access to all Directors (Exec Dir, Wellness Dir, Activities Dir, Chef) for both Residents and family members; dedicated Concierge at the front desk all day and later in the evening to answer questions and connect visitors with Residents and staff; cute Independent Living cottages with lots of facility-provided benefits; completely separate Memory Care wing with dedicated staff. Nothing bad to say about English Meadows Harrisonburg. This is my facility of choice for when I need the support of Long Term Care.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Homer W

Assisted Living

Family/friend

September 6, 2025

1.0 out of 5 stars

Uncaring of Residents, only want their money

The facility is currently without any hot water because they refused to fix the hot water mixing valve which has been malfunctioning for months. They supposedly got several estimates to get it fixed but only worried about paying for landscaping. There are many times the food is under-cooked, they even served raw chicken once! I started volunteering to help clean because the housekeepers weren't doing their job and then I was offered a job there, which I did for a number of months. I got tired of the mismanagement and having to buy my own cleaning supplies. Twenty20 Management only cares about the residents monthly payments, just don't write a check as they don't accept them. Most of the good staff have already left, there are still some good ones left, especially in Memory Care. Management is friendly to some people and thumb their noses up at others. I have filed several complaints with the state concerning several issues, twice now about the hot water system.

Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Anonymous

Memory Care

Family/friend

June 26, 2025

4.0 out of 5 stars
Verified Review

Good family community

Overall was good, people were helpful. Overall clean but not sure how often they clean her room and change her sheets but both were lacking. Activities are good but was told prior to admission that weekly trips to places. She has been to 3 places since admission. Dining is ok.

Janice S

Memory Care

Family/friend

January 10, 2025

5.0 out of 5 stars

Excellent care.

The memory care unit has provided excellent care for my brother with a difficult dementia. They have been wonderfully kind and have provided excellent care! When he is very agitated they seem to have the correct calming care.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

J B

Assisted Living

Resident/client

November 27, 2024

1.0 out of 5 stars

Horrible management

The caregivers here are wonderful but I can't say so for the management. The way they treat their staff is shameful! The emotionally and physically challenging work they do is unappreciated by management.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Anonymous

Memory Care

Family/friend

September 12, 2024

1.0 out of 5 stars
Verified Review

Our experience

What this community could really work to improve on is the professionalism

Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Anonymous

Independent Living

Family/friend

July 11, 2024

3.0 out of 5 stars
Verified Review

Beautiful retirement community.

Beautiful community, tastefully decorated, quiet, friendly atmosphere. Staff is nice. Food could be improved -- bland, Luke warm. Under new management with the usual growing pains.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

Cyndy G

Assisted Living

Family/friend

June 18, 2024

4.0 out of 5 stars

Great location and tastefully decorated community.

Great in the beginning, but the community changed management companies and although the one site management team had not changed the atmosphere and delivery of magic services had suffered some setbacks. Just doesn’t feel quite the same!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

Anonymous

Assisted Living

Family/friend

April 3, 2024

4.0 out of 5 stars
Verified Review

Review for The Phoenix at Harrisonburg

Experience has been, for the most part, good. I still have some things that I need to figure out or speak to someone about, and honestly, I would love it if there were a community much closer. I would definitely recommend it.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

Samantha S

Assisted Living

Family/friend

March 31, 2024

4.0 out of 5 stars

Extremely Helpful Friendly Staff & Well-Kept Facility

My mother-in-law has been a resident at the Phoenix at H'burg for over a year & has really enjoyed it & highly recommends. Management is great – always helps to resolve problems. Staff are extremely helpful & very good at what they do. Beautiful clean facility – that is well-kept inside & out. Everything in the facility is easy for her to navigate with her rollator. The maintenance guy is excellent & always quick to hang items on the wall when asked. The chef is always open to meal suggestions & feedback. The Phoenix location is perfect – very close to the hospital. Mother-in-law really enjoys the craft activities & bus trips which have all increased since the Phoenix at H'burg has grown. She also enjoys it when outside groups come for activities – such as musicians & local schools. My husband & I have attended various activities during her stay and have really enjoyed them. She loves the snacks & drinks put out in the bistro area for the residents. Phoenix is best fit for our needs.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Georgia M

Assisted Living

Family/friend

March 25, 2024

4.0 out of 5 stars

Beautiful facility with caring staff

It has been one year since my Mother moved into The Phoenix at Harrisonburg. It was a tough transition moving from her home in another state to an assisted living environment. With the help and care of the staff, my Mother has a beautiful and comfortable apartment. She has made many friends, started a library and runs a book club. She enjoys all of the musicians that perform periodically and enjoys the camaraderie with her friends during meals. The facilities are pristine and are easily accessed by the residents. All staff, from the director to the event coordinator, to all medical staff and assistants have been available for my Mother's needs. In addition, when her children have questions or concerns, we are contacted promptly to hear answers or develop solutions together. The financial coordinator and marketing director have been helpful as well.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Barbara

Assisted Living

Family/friend

March 14, 2024

5.0 out of 5 stars

Best Place in the Area

After visiting other places in the Augusta and Rockingham County areas, The Phoenix at Harrisonburg was a clear choice. It is new, well-designed, well-decorated, full of natural light, just the right size and a good value compared to others. A few other facilities we really liked require a high six figure “asset pledge” which we cannot afford. At the Phoenix, the fees are monthly, based on individual needs and easy to understand. We also “did the math” and since the fees are all inclusive, it is half the cost of keeping a home or apartment and paying for in home caregivers and domestic help. We love the staff that interacts daily with Mom…they are patient, caring and well-trained. No facility is perfect, but we feel this is the best of its type in the area.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

November 10, 2023

5.0 out of 5 stars
Verified Review

Great experience

Please keep in mind that my mother only lives there for a month and was almost immediately put in Hospice which took over much of her daily care needs. Mom did very few of the activities because of her illness. Nothing is perfect. But they were perfect for us .

Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Staff
4.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

December 12, 2022

4.0 out of 5 stars
Verified Review

Friendly Staff

The staff were always friendly and helpful. The food was not that good. Recently they a hired a new chef, so hopefully the food improves. They do have activities, and the activities director tried her best to get the residents invloved. The value for the money was reasonable. They were always good with keeping me informed with my loved one, and they were pleasant.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

The Phoenix at Harrisonburg

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Phoenix at Harrisonburg

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Virginia’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Virginia’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about The Phoenix at Harrisonburg

  • The Phoenix at Harrisonburg offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
  • Call (540) 689-0220 to reach a resident at The Phoenix at Harrisonburg.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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