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1599 N. Farnsworth, Aurora, IL 60505
For more information about senior living options:
15 reviews
Add review5 star
40%
4 star
13%
3 star
7%
2 star
13%
1 star
27%
5.9
Review score
11038 reviews
18530 facilities
22 Photos available
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Anonymous
-
Family/friend
4.5
Feel really comfortable
The staff here are amazing ! Down to earth and friendly... You have access to both Directors as they give you their cell phone numbers. I had to contact one of them at night and she responded back to me right away. I appreciate the comfortable surroundings and my dad enjoys the food. Great place.
About the facility The Vistas Fox Valley
The Vistas Fox Valley in Aurora, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
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Amenities at The Vistas Fox Valley
Healthcare Services
- Medication Management
- Staffing & Ancillary Services
- Diabetic Care
- Non-Ambulatory Care
- Incontinence Care
Meals & Dining
- Meals Provided
Room Amenities
- Respite or Short Term Stays Offered
Community Amenities
Transportation & parking
- Complimentary Transportation
- Resident Parking Available
- Property Convenient to Public Transit
Pets
- Weight Limit (lbs)
- Cats Allowed
- Dogs Allowed
Common areas
- Indoor Common Areas
- Outdoor Common Areas
Languages spoken
- Spanish
Activities
- Devotional Activities On-Site
- Devotional Activities Offsite
- Activities Off-site
- Activities On-site
Compare
The Vistas Fox Valley
1599 N. Farnsworth, Aurora, IL 60505
Bardwell Residences
301 Weston Ave, Aurora, IL 60505
Sunnymere
925 Sixth Avenue, Aurora, IL 60505
The Courts of Waterford
1991 Randi Drive, Aurora, IL 60504
Review score not available
9.2
Review score
12 reviews
9.2
Review score
12 reviews
5 star
59%
4 star
33%
3 star
0%
2 star
8%
1 star
0%
8.9
Review score
32 reviews
8.9
Review score
32 reviews
5 star
59%
4 star
22%
3 star
13%
2 star
6%
1 star
0%
8.6
Review score
14 reviews
8.6
Review score
14 reviews
5 star
50%
4 star
36%
3 star
7%
2 star
0%
1 star
7%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Memory Care
Reviews
for The Vistas Fox Valley
15 reviews
Write a reviewA Place for Mom has scored The Vistas Fox Valley with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Vistas Fox Valley has 15 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
3.2
Friendliness
3.1
Care Services
3.1
Staff
1.0
Meals & Dining
1.0
Activities
3.2
Value for Cost
3.1
A Place for Mom has scored The Vistas Fox Valley with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Vistas Fox Valley has 15 reviews with an average "overall experience" of 3.1 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-15 of 15 reviews
Doe - Resident/client
Assisted Living
July 13, 2021
No, no, no
Dirty rooms, old building, cna's standing around on phones ignoring residents. Office management never available or never have any idea of what you're talking about. Food used to be good but lately is very disgusting. ALL kinds of people mixed in here. Crazy, street people, lots of stealing. Dont put a loved one in here unless you hate them!
Concerned Person - Family/friend
Assisted Living
December 28, 2018
Truth from People that Lived here
Honestly this place is not for you. The staff are always leaving and no one knows when or where your CNA is. Call wait times are insanely long. The food is not of the best quality. The clients are given 90 a month for expenses. They end up using this to cover cost insurance doesn't. They are harrassed into applying for Link which is used to offset kitchen costs. Surprisingly this is totally legal. No one pays the same but everyone receive the same room unless it's a double. Those people pay more. The staff try their best but are often mistreated or yelled at by management. Promises are made but never kept. Please do your research about these places. Slips and falls are very chronic. No one here is above an LPN. The elevators have constant issues. The turnover rate is terrible. Ask a resident alone away from staff if they are happy. Smoking is forbidden but happens in rooms all the time. People w Dementia are mixed on the same floor as people with Psychiatric issues. I beg you please ask to see state logs on places before you settle. Do not believe everything you see. Also find out the number for Senior Care and double check the legal system.
Anonymous - Family/friend
Assisted Living
November 30, 2018
Feel really comfortable
The staff here are amazing ! Down to earth and friendly... You have access to both Directors as they give you their cell phone numbers. I had to contact one of them at night and she responded back to me right away. I appreciate the comfortable surroundings and my dad enjoys the food. Great place.
Anonymous - Family/friend
Assisted Living
January 19, 2018
Lack of concern for residents
Staffing is an issue and never consistent. Care of residents is subpar as a result of staffing I.e. laundry not done, cleaning of rooms is infrequent, etc. Only a few employees show they care.
Anonymous - Family/friend
Assisted Living
January 16, 2018
A very traumatic experience for our mother
We placed our mother at The Vistas because they would allow her to keep her cat. Based on her experience and on our observations, we would NOT recommend this very business-minded supported living program unless very close and regular monitoring of the placed resident is carried out by a team of family, friends and advocates.
With exception of a receptionist and few inconsistent responses to basic concerns by the director and associates, overall, our questions and suggestions to work with us to better support our mother were not considered in a consistent or caring manner. Management and staff generally seemed unconcerned, dismissive and lacked attention to detail. Reasonable responsiveness in areas of medical, daily life skill retention and quality of life support issues were not carried out. For example, call buttons when rarely pushed were not responded to in a reasonably timely manner and during a visit, one time taking 45 minutes for a CNA to respond. Our mother reported being yelled at a couple of times by staff for not being up, or being too slow to take medications. During visits, we frequently found medication that was to be administered to our mother clearly in tact and on the floor or under furniture. This was reported several times. Management demonstrated a base business, dollars and cents demeanor. Resident accounting staff did not at all appear to utilize best practices. At best, they appeared unorganized as they made extremely contradicting statements within short spans of time when asked about our mom's account.
Mother passed within months of moving to The Vistas of Fox Valley. We were provided a 14 day window to clear out all of her personal belongings, which we did well before the final date, leaving her room much more clean than when she moved in. During the final clearing and cleaning phase, a management representative walked in without as much as a knock, and matter of factly stated that her bed and TV were theirs, and nothing more. This was completely untrue and we were required to prove it, which we did. This is only one example of the standard and insensitive communication style at The Vistas of Fox Valley.
Anonymous - Family/friend
Assisted Living
June 27, 2017
Nice stay!
Everything is going just fine! The staff do what they can to make my father feel comfortable, and the facility looks very nice. We visited other facilities, but this seemed to be the best one! We are very pleased.
Jmc - Family/friend
Assisted Living
June 18, 2017
Thank you !
My father's medical needs became to hard for him and I to manage but he enjoys living independently. The staff takes wonderful care of him and helps in every aspect, but he still has his freedoms and privacy!
Anonymous - Toured community
Assisted Living
March 21, 2017
I Toured My Options
At that time I was gathering prices, they were more expensive and the nursing side had extra cost. Everything was fine from what I observed with the cleanliness and the resident care. The woman who gave me the tour and she did a very good job.
Anonymous - Family/friend
Assisted Living
February 11, 2017
Worst decision ever
This place is horrible! I wish I could give it 0 stars. My family member was living here and everything from the cleanliness to the food were terrible. All the people living here just sit around doing nothing. The nurses and aids were fine but the management staff are terrible people with big attitudes who seem to never be available or are never there.
Anonymous - Family/friend
Assisted Living
January 5, 2017
A Temporary Stay
So far it has gone so good. I need a place for my dad in the area for a short time. He is ready to leave the assistance living, they good staff while he was there. After assessing him they were willing and open to take him in for the short time. The person I met with was fine but when your coming in and moving there was not a lot of welcoming. They can have things coordinated.
Anonymous - Toured community
Assisted Living
December 13, 2016
Buildings are not connected. ALF was very plain & basic.
Anonymous - Family/friend
Assisted Living
August 24, 2016
Highly Recommended!!
One thing that i love about the community is the perfect location it's in. The place has been updated and it looks great. The staff is very friendly and communicate very well. My aunt has mentioned that the meals are good and they make her what she likes from the menu. Most importantly she is in a place where she feels safe.
Anonymous - Family/friend
Assisted Living
July 12, 2016
My Mother Is Receiving Great Care Here
I know my mother is safe and receiving great care here at this community. They are caring for her and her needs very well. The staff is very good, they are very helpful and attentive.It is a well maintained community, her room and the facility is nice and clean. She is trying a few activities, they offer many for her to choose from. The staff is always willing to help. I've had a few meals and the food is good. This is a community I would recommend.
Anonymous - Family/friend
Assisted Living
March 8, 2016
Review of Aurora Supportive Living - Aurora, IL
My mom has lived here for almost 4 years. I think its an older building but well taken care of. She is extremely happy here - she loves her room or apartment and loves the staff. She also really enjoys the activities (bingo shopping trips dinner trips shows). I have been very pleased with how well the staff gets back to me and whenever I have a question or request it has always been responded to. There is a resident head nurse and nursing staff that is always available if needed. I sleep easier knowing my mom is well cared for and happy. I recommend Aurora Supportive Living The Vistas. Please feel free to contact me with questions.
Anonymous - Family/friend
Assisted Living
February 24, 2016
Very helpful Staff
Things are going great since my aunt moved into The Vistas she is really liking it so far. The place is very clean and looks super nice . The staff is great they are really helpful with everything. They answered all my question and any concerns I had regarding my aunt and her needs. I have already recommend this community to my friends and family, we are happy with our choice.
Viewing 1-15 out of 15 reviews
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Illinois regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Illinois regulations for Assisted Living.
Frequently Asked Questions about The Vistas Fox Valley
The Vistas Fox Valley offers Studio and 1 Bedroom. Learn more.
Call (630) 898-9400 to reach a resident at The Vistas Fox Valley.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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