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2800 Rabbit Trail Drive, Washington, MO 63090
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Anonymous
-
Family/friend
4.5
concerned daughter - now comfortable
My father and I have had the experience with both, Victorian Place & The Arbors. My father began his journey in his early stages of dementia at Victorian Place, the Assisted Living building of the campus. He had a stroke shortly after his stay there, lending a big decline in his memory. We quickly realized The Arbors would be a better fit. While living at Victorian Place, the Administrator, the Nurse and staff were nothing shy of professional at all times. The Arbors lends the exact same professionalism, plus a staff that gears their attention to the personal needs of each "Friend" as they call their residents. They realize with dementia that every person requires a different approach to their care. I quickly realized that people with dementia are uncooperative and resistant to daily activities - bathing, dressing, and eating. I've seen residents reel out of control, and confused by what they are asked of. The staff breaks each task into steps and, in a reassuring voice, explain each step before they do it. You see the compassion each of the CMA's have for the "Friends". When my father moved in, we filled out a "life story" … this is to help the staff communicate or divert my father if needed. With the staff knowing and using my fathers past, it makes him much more comfortable through the day. This Memory Care setting was difficult for me to be around at first. There is a lot of stimulation, and many different "personalities" from each of the residents, but I've grown to realize it's the disease. And I now know this company puts a different spin on how they take care of families. And this "Best friends' approach helps me and my family in knowing they provide care encircled around my fathers and other family members parents past, not just with generic responses.
My family and I are very happy with our choice here. It's very comforting after visiting, knowing that dad will be cared for with great attention.
About the facility Victorian Place of Washington and Arbors of Washington
Victorian Place of Washington and Arbors of Washington in Washington, MO is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
Senior living options offered
Assisted Living
Memory Care
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Amenities at Victorian Place of Washington and Arbors of Washington
Healthcare Services
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
- Staffing & Ancillary Services
- Memory Care
- Diabetic Care
Meals & Dining
- Restaurant Style Dining
- Guest Meals
- Anytime Dining
- Meals Provided
Room Amenities
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Ground Floor Units
Community Amenities
Transportation & parking
- Uncovered Parking
- Resident Parking Available
- Complimentary Transportation
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Indoor Common Areas
- Meeting Room
- Outdoor Common Areas
- Central Fireplace
- TV Lounge
- Beauty Salon
- Barber Shop
- Outside Patio
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
Activities
- Trivia Games
- Activities On-site
- Holiday Parties
- Devotional Activities On-Site
- Birthday Parties
- Live Musical Performances
- Stretching Classes
- Day Trips and Outings
- Devotional Activities Offsite
- Yoga / Chair Yoga
- BBQs or Picnics
- Educational Speakers / Life Long Learning
- Activities Off-site
- Happy Hour
- Wine Tasting
Compare
Victorian Place of Washington and Arbors of Washington
2800 Rabbit Trail Drive, Washington, MO 63090
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1650 High St, Washington, MO 63090
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Review score not available
9.2
Review score
9 reviews
9.2
Review score
9 reviews
5 star
44%
4 star
56%
3 star
0%
2 star
0%
1 star
0%
8.0
Review score
4 reviews
8.0
Review score
4 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
0%
1 star
0%
7.2
Review score
43 reviews
7.2
Review score
43 reviews
5 star
71%
4 star
12%
3 star
12%
2 star
5%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Adult Day Services
Care types offered
2
Assisted Living, Independent Living
Reviews
for Victorian Place of Washington and Arbors of Washington
A Place for Mom has scored Victorian Place of Washington and Arbors of Washington with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Victorian Place of Washington and Arbors of Washington has 5 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.4
Friendliness
4.2
Care Services
4.0
Staff
Meals & Dining
Activities
4.2
Value for Cost
3.8
A Place for Mom has scored Victorian Place of Washington and Arbors of Washington with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Victorian Place of Washington and Arbors of Washington has 5 reviews with an average "overall experience" of 4.4 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-5 of 5 reviews
Anonymous - Family/friend
Memory Care
November 2, 2018
concerned daughter - now comfortable
My father and I have had the experience with both, Victorian Place & The Arbors. My father began his journey in his early stages of dementia at Victorian Place, the Assisted Living building of the campus. He had a stroke shortly after his stay there, lending a big decline in his memory. We quickly realized The Arbors would be a better fit. While living at Victorian Place, the Administrator, the Nurse and staff were nothing shy of professional at all times. The Arbors lends the exact same professionalism, plus a staff that gears their attention to the personal needs of each "Friend" as they call their residents. They realize with dementia that every person requires a different approach to their care. I quickly realized that people with dementia are uncooperative and resistant to daily activities - bathing, dressing, and eating. I've seen residents reel out of control, and confused by what they are asked of. The staff breaks each task into steps and, in a reassuring voice, explain each step before they do it. You see the compassion each of the CMA's have for the "Friends". When my father moved in, we filled out a "life story" … this is to help the staff communicate or divert my father if needed. With the staff knowing and using my fathers past, it makes him much more comfortable through the day. This Memory Care setting was difficult for me to be around at first. There is a lot of stimulation, and many different "personalities" from each of the residents, but I've grown to realize it's the disease. And I now know this company puts a different spin on how they take care of families. And this "Best friends' approach helps me and my family in knowing they provide care encircled around my fathers and other family members parents past, not just with generic responses.
My family and I are very happy with our choice here. It's very comforting after visiting, knowing that dad will be cared for with great attention.
Anonymous - Family/friend
Memory Care
January 19, 2017
I have been impressed
The staff at this community are helpful and we have good communication with them. The food is good and they keep the community well maintained. They offer a variety of activities. I would recommend going to the different communities to see which one might be the right fit for your loved one.
Anonymous - Family/friend
Memory Care
February 24, 2016
I think it's a very nice place.
I think it's a very nice place. The people have been nice and the staff is really friendly. They do a good job of keeping it clean, and taking care of her needs. We are pretty happy with it.
Anonymous - Toured community
Memory Care
December 11, 2015
I Am Satisfied
They are very friendly and they try to engage the residents in a lot of activities. It is a small place. The whole staff is involved when it comes to taking care of the residents, they all do a variety of things. Overall I am satisfied with the place.
freebird1950 - Family/friend
Memory Care
November 1, 2013
Victorian Place and The Arbors at Victorian Place
Victorian Place is a very nice facility. It is clean, caregivers are efficient and the meal selections are served with a friendly desire to please the residents. I found the Administrators to be helpful. However, I found the RN manager to be difficult to work with during this difficult time for my mother. Unfortunately, my mother's health deteriorated to a point where she was no longer able to remain at this facility after only a few days in residency.
The Arbors at Victorian Place was a different story. I realize that it is a specialty facility for memory care (both dementia and Alzheimer patients), but found the security and supervision of the patients lacking. My mother spent several nights in this facility before we realized that she was suffering from a medical condition that was neither dementia or Alzheimers but rather the side effects from an untreated UTI. Unfortunately, the first night at this facility resulted in a situation where an Alzheimers patient entered my mother's room and began going through her personal belongings. It frightened my mother so bad that her private caregiver had to remove the woman from my mother's room and immediately reported the incident to the RN Administrator who took a nonchalant attitude about the incident. The private caregiver returned to the room to find my mother petrified. When she attempted to calm my mother's fears, my mother pushed her back and said "please don't hurt me." This unacceptable behavior by the facility management should not be tolerated by any resident. I would not recommend this facility for any dementia or Alzheimers patient as the security and safety of the residents does not appear to be a top priority based upon my personal experience with this facility.
Viewing 1-5 out of 5 reviews
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Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Missouri regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Missouri regulations for Assisted Living.
Frequently Asked Questions about Victorian Place of Washington and Arbors of Washington
Victorian Place of Washington and Arbors of Washington offers 1 Bedroom and 2 Bedrooms. Learn more.
Call (636) 390-9500 to reach a resident at Victorian Place of Washington and Arbors of Washington.
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9.2
Review score
9 reviews
9.2
Review score
9 reviews
5 star
44%
4 star
56%
3 star
0%
2 star
0%
1 star
0%
Studio, 1bd, 2bd
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5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
1bd, 2bd, Semi-Private
Best Value in the St. Louis Metro AreaWhen the demands of living in your home require more than you’re willing and able to give on your own, you’ll find a welcome home here at South Pointe.South Pointe and The Arbors at South Pointe are located in beautiful Washington, MO. Washington is located...
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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