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12300 Morris Rd, Alpharetta, GA 30005
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Anonymous
-
Child of resident/client
4.0
Village Park Review
Turn over is very high. They are not set up to handle Assisted Living unless you are at a level 1. Needing very little help. Very poor management for the price. They have $ issues. The residents are friendly. Some staff to but they do not stay long due to management.
About the facility Village Park of Alpharetta
Village Park of Alpharetta is a community within the overall community of beautiful Alpharetta, Georgia. Spread over a beautiful 20-acre campus, Village Park has many idyllic residences to choose from. Village Park’s city homes apartments are the perfect setup for seniors to receive flexible wellness services and support for activities of daily living. On property are gorgeous cottages and bungalows for independent living with easy access to Village Park’s many amenities and shared gathering spaces.
Village Park’s indoor/outdoor dining area, decorated in stylish exposed brick and vibrant color, leads right to the heated pool. The community is designed for accessibility, while cutting no corners on pleasing aesthetics and calming luxury. All independent residences can be smoothly adapted to accommodate assisted living should a resident’s needs evolve. Wellness assessments by skilled nurses and physical, occupational, and speech therapies are all provided on-site.
This community is minutes from Avalon and downtown Alpharetta. Residents can enjoy rich social lives in and out of the community, with scheduled outings and transportation services, as well as many on-campus events. Community members walk their pets through the landscaped walking gardens, attend viewings in the community movie theater, join in happy hours, or relax over a good book in...
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Senior living options offered
Assisted Living
Memory Care
Independent Living
Pricing for Village Park of Alpharetta
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
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1 Bedroom
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2 Bedrooms
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Memory Care
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Studio
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Semi-Private
Starting at $XXXX/mo
Independent Living
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Studio
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1 Bedroom
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2 Bedrooms
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Detached Cottages / Bungalows
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Village Park of Alpharetta
12300 Morris Rd, Alpharetta, GA 30005
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5.4
Review score
27 reviews
5.4
Review score
27 reviews
5 star
26%
4 star
19%
3 star
15%
2 star
15%
1 star
25%
9.7
Review score
25 reviews
9.7
Review score
25 reviews
5 star
72%
4 star
20%
3 star
4%
2 star
0%
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9.2
Review score
72 reviews
9.2
Review score
72 reviews
5 star
44%
4 star
21%
3 star
10%
2 star
6%
1 star
19%
9.2
Review score
49 reviews
9.2
Review score
49 reviews
5 star
47%
4 star
37%
3 star
2%
2 star
12%
1 star
2%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--Studio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Village Park of Alpharetta
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Medication Management
- Non-Ambulatory Care
- Diabetic Care
- Incontinence Care
Meals & Dining
- Room Service
- Professional Chef
- Meals Provided
- Guest Meals
- Restaurant Style Dining
- Low / No Sodium
Room Amenities
- Wheelchair Accessible Showers
- Full kitchen
- Kitchenette
- Respite or Short Term Stays Offered
- Air Conditioned
- Ground Floor Units
Community Amenities
On-site dining options
- Bar or Pub
- Café or Bistro
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
Pets
- Weight Limit (lbs)
- Cats Allowed
- Dogs Allowed
Common areas
- Beauty Salon
- Library
- Indoor Common Areas
- Computer or Media Center
- Main Street Shops
- Central Fireplace
- Outdoor Common Areas
- Barber Shop
- Meeting Room
- Outside Patio
Recreational areas
- Swimming Pool
- Arts and Crafts Center
- Game Room
- Movie or Theater Room
- Fitness Center
- Billiards Lounge
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Trivia Games
- Happy Hour
- Water Aerobics
- Dances
- Devotional Activities Offsite
- Protestant Services
- Other Religious Services
- Activities On-site
- Catholic Services
- Birthday Parties
- Live Well Programs
- Reminiscence Programs
- Wine Tasting
- Educational Speakers / Life Long Learning
- Tai Chi
- Community Service Programs
- Live Musical Performances
- Live Dance or Theater Performances
- Intergenerational Programs
- Pet-focused Programs
- Yoga / Chair Yoga
- Stretching Classes
- Devotional Activities On-Site
- Jewish Services
- Holiday Parties
- BBQs or Picnics
- Activities Off-site
- Karaoke
- Gardening Club
- Day Trips and Outings
Reviews
for Village Park of Alpharetta
Write a review
A Place for Mom has scored Village Park of Alpharetta with 5.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Village Park of Alpharetta has 27 reviews with an average "overall experience" of 3 out of 5.
Overall Rating
3.0
Cleanliness
3.5
Friendliness
3.5
Care Services
2.8
Staff
2.8
Meals & Dining
2.5
Activities
3.4
Value for Cost
2.7
A Place for Mom has scored Village Park of Alpharetta with 5.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Village Park of Alpharetta has 27 reviews with an average "overall experience" of 3 out of 5.
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1-20 of 27 reviews
KC - Family/friend
Assisted Living
August 8, 2024
Steer clear of this place!
This may have been a great place years ago but current management has run it into the ground. High staff turnover and always short-staffed even below state guidelines. If your loved one needs more than basic care this is not the place for you. Once someone gets to the point where they need help standing and transferring or are incontinent they can’t care for them. They leave them in dirty diapers for hours on end causing UTI’s and severe infections and skin breakdown. Don’t be fooled by the way the place looks and all the amenities. The care is sub-par. Trash is left in the hallways all day and is not cleaned up.
Anonymous - Family/friend
Assisted Living
March 27, 2024
Village Park Review
Turn over is very high. They are not set up to handle Assisted Living unless you are at a level 1. Needing very little help. Very poor management for the price. They have $ issues. The residents are friendly. Some staff to but they do not stay long due to management.
Susan - Family/friend
Assisted Living
March 2, 2024
Worst 5 months Ever!!
We have never been so disappointed in a facility - Alpharetta Village Park Senior Living!
They totally lied to our dad who had trusted them to care for the love of his life after he passed away 1 week after moving in and you and your staff completely FAILED in EVERYTHING. From the move in (with Peace of Mind) to since we have been gone! We actually paid for an entire month, and had our mom at the new facility already!
But the final straw was when your staff told me to come in on on [date removed] when I had a very contagious disease that i had to take care of my mother because your staff could not besides possibly giving it to my mother or any of the other residents there I was completely shocked that they would have me do that! i was also told that we would need to get her 24 hour care since they could not accommodated her and her grief of losing her husband of 54 yrs.
She is absolutely thriving now in her new place!!
Kip Knight - Family/friend
Assisted Living
January 23, 2024
Look at the most recent reviews
My parents (who both passed away in late 2023) were one of the first couples to move into Village Park seven years ago. In the beginning, this was a well managed facility.
However, in last three years, it has taken a serious turn for the worse due to poor general management. Since I was responsible for my parents financial well-being, I regularly reviewed the VP invoices, which were often incorrect. Getting them corrected was always a challenge and mistakes always seem to favor Village Park.
In addition, there has been a significant increase in staff turnover and a gradual decline in the quality of the food. Given the very high monthly rental charges (not to mention the significant additional service care charges), one would think Village Park would be one of the best managed assisted care facilities in the state of Georgia. Sadly, it is not, and I would suggest you look elsewhere.
Tim K - Resident/client
Independent Living
January 21, 2024
Extreme expense for poor customer service
I'll start with the positives - - the physical structure, appearance, and upkeep of the facility seems excellent. Also, the residents seem warm and friendly.
Having said that, both of my now-deceased parents lived at Village Park for years. I don't know the exact figure, but they spent literally hundreds of thousands of dollars on the place (which, remember, builds no equity; it's 100% rent out-the-door).
For the Four Seasons Hotel level of price they are charging, one would expect astonishing customer service, but that simply isn't the case. The accounting statements/invoices were very often wrong (and, big surprise, always in the favor of the company, not the tenants). Customer services with respect to follow-through and keeping pledges is quite poor, and the level of insouciance overall is off-the-charts.
I didn't want to slam the place when my parents were alive, but now that they're gone, I wanted to make it known to others you should expect to pay Ritz-Carlton prices for Mote
Anonymous - Family/friend
Assisted Living
November 7, 2023
Our family experience did not meet the advertised amenities due to staff service issues in cleanliness, and dining.
Unfortunately they have serious issues with staffing. The offering does not match the advertising. We are working through it. We do love the location
Anonymous - Family/friend
Assisted Living
August 30, 2023
Essentially an Apartment Complex
They sold us on Village Park of Alpharetta being optimal for Assisted Living because of the integration with Independent Living, but there is a huge lack of support for those in Assisted Living units. The Assisted Living add-ons, like medication management, are inconsistently administered and are not tailored to the individual needs of each resident, which is a huge issue when you have a loved one with a condition like dementia. They are short staffed and I'm surprised at how little they pay the support staff taking care of the residents, especially considering how much it costs to live there. There is also a huge issue with communication between staff as well as with the POA/caregiver for Assisted Living residents. I spend so much time tracking people down to understand what is going on. The staff acts like my inquiries are an inconvenience to them and that I'm asking for too much, when my main asks are for them to do the tasks we're paying for. We're considering moving my loved one after just a short time at this community because of how detrimental it has already been to their health. This is essentially an apartment complex. I would not recommend Village Park of Alpharetta to someone in Assisted Living or Memory Care, or to someone who will potentially need these in the future.
Anonymous - Family/friend
Memory Care
June 26, 2023
Not a good experience
All I can speak about is the memory care side that is where my stepfather was for two months. I don't know about the assisted-living side it may be better.
I found there was very little communication between facility and family. Could not get anybody to call me back when I needed to ask a question when I ask them to do some thing for my stepfather it did not get done the Director Miss [name removed]was not friendly at all the owner. [name removed] did not even get involved to try to resolve issues, when I brought my stepfather home, his toenails were so long that it was unbelievable. Nobody advised me how to get anyone out there to give him a pedicure. I just did not think about it. He would think these people who take care of older people all day long would have said something to me about it, that's just one thing. I have a lot more gripes and issues about this place.
John S - Family/friend
Independent Living
April 19, 2023
BEWARE
This place is truly awful. The food is inedible for residents. There are nights where the cafeteria is closed with the promise that food would be delivered with no notice and no food ever delivered leaving residents hungry for the night. Residents have been without hot water having to plan their showers around times where water may be warmer. Residents are having to leave google nest cameras out because there are people coming into their apartment. A activity director who is unable to read so no games are able to be played. Staff turnover here is unbelievable. Have been through multiple directors, 3 chefs and countless employees over the last 6 months. Pool closed for over a year. They cut costs anyway they can which ends up cutting into the quality for the residents. Don’t believe any of the promises they tell you when you tour. They are all baseless.
Anonymous - Family/friend
Assisted Living
March 30, 2023
Proceed with Caution
Let me preface by saying: my expectations were not high based on my experiences in the past, but my love one's chose this facility. Village Park is on it's third Director since October and has staffing and money issues, which they should not for the cost. Their care is not consistent or what they advertise. If you really need care, this is not the place for you. We have to remind them and push them for the care. The residents are lovely and very nice. Staff turnover is high, so it is hard to judge.
Anonymous - Family/friend
Memory Care
March 24, 2023
Memory care is tough on everyone. Good days and bad days. The staff are good on communication with the family. They bring additional staff when needed. Activities for the most part are ok. Food could be better. It is just luke warm or cold most of the time it is served.
anonymous - Family/friend
Assisted Living
August 17, 2022
Village Park Review
anonymous - Toured community
Memory Care
August 16, 2022
Tour experience
Village Park of Alpharetta was our first choice - we loved this facility! Unfortunately they were full at the time and had a wait list, but they said their sister facility had an open bed so we ended up going with their sister facility and have been very pleased.
anonymous - Family/friend
Assisted Living
January 18, 2022
Don't be fooled
This community was understaffed
My loved one did not get to participate in the activities but the clander looked really full with things for them to do.
The community is pretty, and the apartments are pretty but they are understaffed and not ready to call themselves an assisted living community. If you want to live independent then this is the place but for this amount of money and the care that is missing it is not it.
anonymous - Toured community
Independent Living
September 2, 2021
Tour of Village Park
We had a great tour with Village Park. The facility is absolutely beautiful and the amenities offered are amazing. I did feel like it was a little less personal. This would be a better place if your loved one wants to be more alone rather than having a family type atmosphere. It was too expensive for what we were looking for.
Amy G - Family/friend
Assisted Living
May 5, 2021
Wonderful place for mom!!
My mom recently moved into a beautiful condo at Village Park in Alpharetta. It feels like a resort from the welcoming entrance, vaulted ceilings, and stylish decor. The staff is very friendly and so helpful when my mom has any needs. And the chef prepares the most delicious meals! Truly a wonderful experience living there. We would highly recommend!
Ande Lamonski - Industry reviewer
Memory Care
July 14, 2020
This is the place. Alpharetta has the friendliest community. Everybody from the residents to the staff are always helping each other out. In spite of COVID-19, there has been an overwhelming sense of camaraderie.
Anonymous - Toured community
Memory Care
April 20, 2019
Beautiful
Anonymous - Toured community
Memory Care
November 6, 2018
This place was ok, but the apartment layouts are not good. They have wasted space in the 'kitchen' area that should be devoted to floor space in the sitting room. This holds true for both the one bedroom and studio models.
E. Kenneth Kulp - Resident/client
Memory Care
October 27, 2018
HOME AT LAST!
We are now very happy residence of Village Park Alpharetta. We could not ask for a Better accommodation for this chapter of our lives. The facility is like living on a cruise ship without the water! The staff is top rate. The food is good.
We truly feel like we are the village park family. We care for one another. The staff cares well for us and we deeply care for them. This is far from being the “old folks home“. We laugh a lot. We pray for one another.
If you are looking for a place for mom… And/or dad, we have found the best. Encourage them to check us out. We love it here.
Neighborhoods around Village Park of Alpharetta
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Georgia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Georgia regulations for Assisted Living.
Frequently Asked Questions about Village Park of Alpharetta
Village Park of Alpharetta offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Village Park of Alpharetta 5.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (678) 740-3499 to reach a resident at Village Park of Alpharetta.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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