About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Waterford Estates Senior Living

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17400 Kedzie Rd., Hazel Crest, IL 60429

For pricing & availability:
(866) 374-4058
8.1
Review score
130 reviews
Add review
8.1
Review score
130 reviews
5 star
49%
4 star
29%
3 star
12%
2 star
2%
1 star
8%
See all reviews
Waterford Estates Senior Living
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Waterford Estates Senior Living
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Robin P
-
Loved one of resident/client
5.0
Very nice facility with kind and caring staff
Very happy with Waterford. She is in Supportive Living with Medicaid. Very nice facility and staff. I think they do a great job with everything.

About the facility
Waterford Estates Senior Living

The essence of Waterford Estates is best described in three words: understanding, caring, and unifying.

Waterford Estates is located near I-57 and I-80 and was built on 12 beautiful acres with private walking paths, two ponds, and an abundance of scenic views. We’re located in the South Chicago suburbs, and our mission is to ensure residents are met with compassion, respect, and dignity. We offer independent living, independent living plus, assisted living, and memory care.

Community Services and Amenities

Our campus provides seniors age 62 and older with independence, security, socialization, and personalized care. We make it easy for residents to enjoy a healthy lifestyle without having to leave the community. We have an on-site physician’s office, as well as a rehabilitation clinic for occupational and physical therapy, and can provide home health care options and more.

We take pride in offering an array of activities for everyone as well. From movie nights, to casino outings and happy hours, you’ll never run out of fun things to do or try!

Waterford residents can enjoy a convenient and easygoing lifestyle taking advantage of our amenities, which include:

  • Made-to-order restaurant-style meals
  • Housekeeping
  • Transportation
  • 24-hour staffing
  • Social activities
  • Exercise classes
  • Indoor heated pool
  • Religious services

Living Arrangements

Waterford Estates gives you a choice between a number comfortable and...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Waterford Estates Senior Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Semi-Private
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Waterford Estates Senior Living
Waterford Estates Senior Living

17400 Kedzie Rd., Hazel Crest, IL 60429

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Palos Heights Senior Living

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8.1
Review score
130 reviews
8.1
Review score
130 reviews
5 star
49%
4 star
29%
3 star
12%
2 star
2%
1 star
8%
9.9
Review score
121 reviews
9.9
Review score
121 reviews
5 star
90%
4 star
7%
3 star
0%
2 star
1%
1 star
2%
9.9
Review score
91 reviews
9.9
Review score
91 reviews
5 star
75%
4 star
20%
3 star
3%
2 star
2%
1 star
0%
9.8
Review score
80 reviews
9.8
Review score
80 reviews
5 star
61%
4 star
21%
3 star
11%
2 star
3%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Waterford Estates Senior Living

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Room Service
  • Professional Chef
  • Special Dining Programs
  • Meals Provided
  • Restaurant Style Dining
  • Guest Meals

Room Amenities

  • Private patio, deck, or balcony
  • Air Conditioned
  • Ground Floor Units
  • Full kitchen
  • Cable or Satellite TV
  • Bath Tubs
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Beauty Salon
  • Meeting Room
  • Computer or Media Center
  • Indoor Atrium
  • TV Lounge
  • Central Fireplace
  • Library
  • Indoor Common Areas
  • Barber Shop
  • Outdoor Common Areas
  • Outside Patio

Recreational areas

  • Swimming Pool
  • Game Room
  • Billiards Lounge
  • Arts and Crafts Center
  • Fitness Center
  • Jacuzzi
  • Piano or Organ
  • Movie or Theater Room
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Sensory-based Programs
  • Happy Hour
  • Activities On-site
  • Birthday Parties
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Reminiscence Programs
  • Holiday Parties
  • Book Club
  • Other Religious Services
  • Trivia Games
  • Visiting Chaplain or Priest
  • Catholic Services
  • Community Service Programs
  • Live Musical Performances
  • Gardening Club
  • Wine Tasting
  • Stretching Classes
  • Christian Services
  • Wii Bowling
  • Devotional Activities On-Site
  • Water Aerobics
  • BBQs or Picnics
  • Art Classes

Reviews

for Waterford Estates Senior Living

8.1Review score130 reviews
8.1
Review score
130 reviews
5 star
49%
4 star
29%
3 star
12%
2 star
2%
1 star
8%
Triad Senior Living, Inc
8.1
Review score130 reviews1 communities
Write a review
A Place for Mom has scored Waterford Estates Senior Living with 8.1 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Waterford Estates Senior Living has 130 reviews with an average "overall experience" of 4.1 out of 5.
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.3
Care Services
4.2
Staff
4.0
Meals & Dining
4.0
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Waterford Estates Senior Living with 8.1 out of 10 using our proprietary review score based on 23 reviews in the last 2 years. Over all time, Waterford Estates Senior Living has 130 reviews with an average "overall experience" of 4.1 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 130 reviews
Disgusted - Family/friend
Independent Living
September 17, 2025
1.0
Horrifying place
This place got new owners in March. Do not send your loved one there. The new owners are cruel and mercenary. Staff are leaving in droves. There were excellent CNAs, but they may not be staying. They don't adhere to payment agreements and neglect the elderly by not giving them medications, stopping services without telling the family and letting them wander as they please. They've had bedbugs, roaches and ants repeatedly the past 8 months. Common garbage areas are nasty and filled with flies. Residents' belongings go missing regularly.
Cleanliness
2
Friendliness
2
Value for Cost
1
Care Services
1
Activities
1
Staff
3
Meals & Dining
2
Anonymous - Family/friend
Assisted Living
August 18, 2025
1.0
Verified Review
Would not recommend
The care is terrible. They gave a lot of empty promises and as a result my mom's condition has significantly advanced. On their memory care unit the quality of Healthcare was severely lacking i.e. my mom wore a dexcom on arrival to the facility which constantly monitors her blood sugar and the facility refused to reapply every 2 weeks calling it a skill but checked her blood sugar once daily pricking her finger. She fell multiple times in the 6 months she was their resulting in 3 hospital visits. Cafeteria staff were nice but didn't provide a nutritional meal my mom is diabetic. I would NEVER recommend Waterford estates to anyone not even enemies.
Anonymous - Family/friend
Assisted Living
August 14, 2025
2.0
Verified Review
Review for Waterford Estates Senior Living
You will be at risk of losing your premium insurance coverage if you're planning on having Supportive Living accommodations.
M Denise R - Family/friend
Assisted Living
June 10, 2025
3.0
poor dietary choices, administration doesn't communicate with families
very frustrated with the lack of communication with families of residents, many who are 80+ and need the consult of family members. Site directors do not return phone calls . Changes in policy are announced and not put in writing, I am very concern about their ethical practices regarding the treatment of sharing information with residents and their families. Another concern, is the lack of good dietary standards for seniors with high blood pressure, diabetes, and heart disease.
Cleanliness
3
Friendliness
3
Value for Cost
4
Care Services
3
Activities
4
Staff
3
Meals & Dining
3
Tamika H - Toured community
Independent Living
April 5, 2025
4.0
Review of Waterford Estate
Overall I am pleased with this facility. My mom is comfortable and is adapting well. The facility makes it easy for move-in and the staff was helpful and accommodating. I would recommend this facility
Cleanliness
4
Friendliness
4
Value for Cost
4
Staff
4
Robin P - Family/friend
Independent Living
March 12, 2025
5.0
Verified Review
Very nice facility with kind and caring staff
Very happy with Waterford. She is in Supportive Living with Medicaid. Very nice facility and staff. I think they do a great job with everything.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Independent Living
March 11, 2025
3.0
Verified Review
Hoping for improvements
This facility has just been purchased by another company and id in the midst of staff changes and perhaps some upgrades Main areas for improvement include: better communication with residents more attention to dietary needs of seniors new floor in dining area a trained wait staff is needed diversity of program activities that consider the demographic make up of residents firm enforcement of smoking regulations
Cleanliness
3
Friendliness
4
Value for Cost
3
Care Services
3
Activities
3
Staff
3
Meals & Dining
2
Marcia - Resident/client
Independent Living
February 25, 2025
3.0
Verified Review
I'm glad that I moved here!
I love the hot tub and pool. They are changing ownership [date removed]. They need to remove the carpet in the dining room
Cleanliness
3
Friendliness
5
Value for Cost
5
Activities
5
Staff
3
Meals & Dining
5
Anonymous - Resident/client
Independent Living
January 16, 2025
1.0
Verified Review
Waterford Estates Senior Living review
I would give a negative number for all. But a few of the staff were nice. The turn over was never ending so difficult to connect with any person you may have been getting to know. Residents felt it was the best they could do for the price. Food was marginal. I gave up on breakfast after a short time. Went to supper only and very often ended up with a sandwich because from experience knew the special would be bad.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Carole F - Family/friend
Assisted Living
January 4, 2025
4.0
Verified Review
Overall I would recommend
Cleanliness- some weeks housekeeping didn't come to the apt and I had to call. The other areas appeared clean. Quality of Care- The head nurse [name removed] was excellent. Other nursing staff were good, there is an evening nurse that wasn't so helpful. However, they did check on my elderly relative often. Last thought: Once any issue was brought to their attention, they did their best to respond expeditiously. Other residents living there stated they loved it there. That solidified my decision.
Cleanliness
3.5
Friendliness
5
Value for Cost
5
Care Services
3.5
Staff
5
Meals & Dining
4
Geegee - Family/friend
Memory Care
November 6, 2024
1.0
Not recommended
Supportive care isn't ideal. I was clear with the expectations & level of care my mom needs when talking with the facility, everything was Yes they do this & that. However, this has not been the case with the nurses or doctor (nurse practitioner). My mother has been there since mid August and has fell over 6xs. The 1st fall resulted in a hospital visit and Staples which they didn't remove. They refuse to put her dexcom 7 on her, I was told that was a skill and they are not a skilled facility. However, pricking her finger 3x a day is better and administering insulin. Are those not skills? The dexcom 7 is changed once every 10-14 days and constantly reads her blood sugar to a small monitor/device the size of an ipod. This would prevent the finger stick and YouTube video shows you how it's not complicated at all. When I call and leave messages b/c I can't get a person they never call back but they call when they want me to sign a care plan or to tell me she fell. It's frustrating!
Cleanliness
3
Friendliness
2
Value for Cost
1
Care Services
1
Activities
3
Staff
2
Meals & Dining
3
Evelyn B - Family/friend
Assisted Living
October 25, 2024
5.0
Verified Review
Grateful for Waterford Estates
My loved ones were only here 3 months, but they really loved it there. They both passed away last year. The staff was great. My mother in law was becoming more social. It made me sad when they were forced to leave because she got sick.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Lazale - Resident/client
Assisted Living
September 30, 2024
1.0
FOOD IS CRAP
You take our money, and feed the residents crap for dinner. Seniors need nutritious meals. On one occasion the dinner included; macaroni and cheese with cornbread. What kind of meal is that? How would you feel if your parent or loved one lived under those conditions? I saw a display honoring veterans if you really want to honor veterans/seniors, then feed them decent meals. Treat people how you would want someone to treat you. Many already have health conditions give us a good meals. Show more respect. SHAME ON YOU!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
James Miller - Family/friend
Independent Living
September 20, 2024
4.0
Very nice place. My sister is getting adjusted to living there.
So far, we have had no problems. The staff appear to take there work seriously. I appreciate that. The Atmosphere is inviting. To this day, I have never past anyone along the way and did not exchange mutual greetings. At this point, my Sister seems to be adjusting to her new Community very well.
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Anonymous - Resident/client
Assisted Living
July 12, 2024
4.0
Verified Review
Waterford Estates Senior Living review
The director changed in early 2023 I believe. Most of my experience is prior to that change. I always liked Waterford Estates for the staff was friendly place was kept clean. The meals and dining deteriorated a bit over the time that I spent there. A lot of single dish casseroles even though the soups were done daily on a fresh basis. I think the meals in any senior facility have to consider feeding the entire population. I just did not prefer eating what they ate so I cooked for myself. I didn't take part in activities because I worked full time from my computer in my apartment. Like most senior facilities does not much activity in the evening or on the weekends but. But what was provided was adequate. The neighborhood that the facility is in is not really a safe neighborhood for an evening walk or a morning jog. That has nothing to do with the quality of the facility it's simply where it's located. So if you have a candidate who's looking for those things. This may not be the spot. I always thought the cost was reasonable and was able to negotiate. But now the personnel has changed and perhaps the policy. So you'll have to test that on your own. The last thing I'll say is that it's not very handicapped accessible in the available apartments so if you have wheelchair bound residence they might not find it too comfortable. When I lived there I was still able to move around on my scooter but transferring into the bathtubs was not very easy. They did not have handicapped accessible rolling showers. In summary I would say I like the facility and would consider them again if I needed to. But I would reevaluate what the current staff was before doing that. There is always room for improvement if they're listening to the residents
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
Anonymous - Family/friend
Memory Care
June 7, 2024
4.0
Verified Review
Recommended
My loved one is currently a resident at Waterford Estates Senior Living. The staffing has improved on the Memory Care side. A new nurse has been selected. Communication with the family is getting much better because of her. It is a difficult area for the aides to work in. Assisted Living is very good. I would recommend Waterford Estates Senior Living to others.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
3
Staff
3
Meals & Dining
5
Beverly - Family/friend
Assisted Living
May 14, 2024
4.0
Verified Review
Review for Waterford Estates Senior Living
The place is nice, but not as nice as it was initially. However, I would recommend.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Staff
4
Meals & Dining
4
m h - Family/friend
Independent Living
May 1, 2024
3.0
good value for the price
good apartment layout location convenient to shopping and medical services friendly staff nice outdoor spaces daily and weekly activities residents very friendly building needs some spit and polish flooring is the dining room is horrible food is adequate
Cleanliness
3
Friendliness
4
Value for Cost
5
Care Services
3
Activities
3
Staff
4
Meals & Dining
3
Anonymous - Family/friend
Independent Living
April 10, 2024
5.0
Verified Review
Overall satisfied.
The staff is great. They are helpful and friendly. In terms of food - Stop serving so much pasta. There are so many seniors that have restricted diets. The servers should be aware of it and only serve them the restricted food that compliments their health.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Activities
5
Staff
4
Meals & Dining
3
Marcia H - Resident/client
Independent Living
March 25, 2024
5.0
Like living on a cruise ship!
I absolutely love this place. The food is good. The housekeeping is great. The hot tub is amazing. We are “independent living” so I can’t speak to the assisted living. I’m planning a big 25th anniversary party in the all purpose room with planning assistance from the dining room hostess. I also like the fact the we can control the bedroom temperature separately from living room. The fridge and stove are small, but who’s cooking?
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Meals & Dining
5
Viewing 1-20 out of 130 reviews

Neighborhoods
around Waterford Estates Senior Living

See what the neighborhood has to offer and what’s nearby:
Waterford Estates Senior Living in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Illinois’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Illinois’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Waterford Estates Senior Living

Waterford Estates Senior Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Waterford Estates Senior Living 8.1 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (708) 335-1600 to reach a resident at Waterford Estates Senior Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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