About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
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About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Willow Falls

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1681 Willow Circle Dr, Crest Hill, IL 60403

For pricing & availability:
(866) 374-4058
8.8
Review score
42 reviews
Add review
8.8
Review score
42 reviews
5 star
64%
4 star
19%
3 star
17%
2 star
0%
1 star
0%
See all reviews
7.7
Review score
682 reviews
27 facilities
Willow Falls
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Willow Falls dining room
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1414 Floor plans available
Willow Falls in google map
street view of Willow Falls

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JoAnn
-
Child of resident/client
5.0
Compassion, Knowledge and Understanding
We are very happy with Willow Falls. They are taking good care of her. We love the atmosphere and the fact that her room looks like a little apartment with her furniture in there. We are there every other day and talk to the nurses with any questions

About the facility
Willow Falls

Residents at Willow Falls enjoy life in a senior living community that puts their wants and needs first. With an active and supportive care team on site at all times, residents receive round-the-clock care daily. The care team provides assisted living, independent living, and memory care services, so residents can stay healthy, independent, and engaged in life at Willow Falls.

The Willow Falls community features upscale finishes and modern amenities. The community has relaxing and social seating areas, a fitness center, an indoor pool, and an outdoor courtyard for residents to utilize at their convenience. Seniors can also stay social by participating in Willow Falls group activities.

Running errands is easy as the senior living community is close to a wide variety of neighborhood amenities and businesses. With grocery stores, pharmacies, banks, and restaurants nearby, Willow Falls residents have no problem getting where they want to go.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the Illinois Assisted Living and Shared Housing License Establishment Listings or the Illinois Supportive Living Program databases.

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Willow Falls

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Willow Falls

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Willow Falls dining room
Willow Falls

1681 Willow Circle Dr, Crest Hill, IL 60403

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The Timbers of Shorewood

1100 N. River Road, Shorewood, IL 60404

StoryPoint Romeoville
StoryPoint Romeoville

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American House Cedarlake community Entrance
American House Cedarlake

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8.8
Review score
42 reviews
8.8
Review score
42 reviews
5 star
64%
4 star
19%
3 star
17%
2 star
0%
1 star
0%
9.8
Review score
106 reviews
9.8
Review score
106 reviews
5 star
79%
4 star
10%
3 star
6%
2 star
1%
1 star
4%
9.5
Review score
182 reviews
9.5
Review score
182 reviews
5 star
65%
4 star
20%
3 star
6%
2 star
4%
1 star
5%
9.5
Review score
89 reviews
9.5
Review score
89 reviews
5 star
62%
4 star
24%
3 star
7%
2 star
4%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Willow Falls

Healthcare Services

  • High Acuity Care
  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Non-Ambulatory Care
  • Incontinence Care

Meals & Dining

  • Low / No Sodium
  • Guest Meals
  • Restaurant Style Dining
  • Professional Chef
  • Meals Provided
  • Room Service

Room Amenities

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Garden View
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit

Common areas

  • Indoor Common Areas
  • Library
  • Central Fireplace
  • Outside Patio
  • Outdoor Common Areas
  • Private Bath
  • Beauty Salon
  • Meeting Room

Recreational areas

  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ
  • Swimming Pool
  • Fitness Center
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Yoga / Chair Yoga
  • Activities On-site
  • Happy Hour
  • Cards / Pinochle Club
  • Day Trips and Outings
  • Birthday Parties
  • Devotional Activities On-Site
  • Stretching Classes
  • Reminiscence Programs
  • Cooking Classes
  • Walking Club
  • Catholic Services
  • Trivia Games
  • Holiday Parties
  • Live Musical Performances
  • Wii Bowling
  • Pet-focused Programs
  • BBQs or Picnics
  • Bible Study Group
  • Christian Services
  • Educational Speakers / Life Long Learning
  • Sensory-based Programs
  • Activities Off-site
  • Gardening Club

Reviews

for Willow Falls

8.8Review score42 reviews
8.8
Review score
42 reviews
5 star
64%
4 star
19%
3 star
17%
2 star
0%
1 star
0%
Eden Senior Care
7.7
Review score682 reviews27 communities
Write a review
A Place for Mom has scored Willow Falls with 8.8 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Willow Falls has 42 reviews with an average "overall experience" of 4.4 out of 5.
Overall Experience
4.4
Cleanliness
4.5
Friendliness
4.5
Care Services
4.4
Staff
3.8
Meals & Dining
3.1
Activities
4.5
Value for Cost
4.2
A Place for Mom has scored Willow Falls with 8.8 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Willow Falls has 42 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Eden Senior Care
7.7
Review score682 reviews27 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 42 reviews
Tricia M - Toured community
Not Sure
September 28, 2025
5.0
No need to look at other facilities
After touring Willow Falls, there was no need to look at any additional places as this facility offered everything my mother-in-law would need. All of the staff that we encountered were joyful. My mother-in-law moved in two months ago and absolutely loves it there.
Cleanliness
5
Friendliness
5
Value for Cost
4
Staff
5
Anonymous - Family/friend
Assisted Living
September 24, 2025
5.0
Verified Review
Review for Willow Falls
We like the vibe of the place, the folks working there and how close it is. I would recommend
JoAnn - Family/friend
Assisted Living
September 24, 2025
5.0
Verified Review
Compassion, Knowledge and Understanding
We are very happy with Willow Falls. They are taking good care of her. We love the atmosphere and the fact that her room looks like a little apartment with her furniture in there. We are there every other day and talk to the nurses with any questions
Anonymous - Family/friend
Assisted Living
May 5, 2025
5.0
Verified Review
Beautiful facility
I wish the assistant director would get the monthly certification from the DON instead of me having to contact DON to fill out the form and have them send it to me. Ten days into the next month I have to contact them for the information, where I think they should be on top of it, and send it into the insurance within the first 2-3 days. Instead I have to do it to make sure the insurance company gets it in a time manner. Everything else was wonderful. It's a beautiful facility. The apartments are very nice. The staff is all very nice and helpful and caring. She loves the activities.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
4
Meals & Dining
4
Response from Willow Falls
May 20, 2025
Thank you so much for your detailed feedback. We’re truly glad to hear that you find our facility beautiful and that the apartments, staff, and activities have made a positive impression. It’s always encouraging to know your loved one is enjoying her time here and receiving caring support. We also appreciate your feedback; your feedback helps us improve, and we’ll be sure to review it with our team. Please don’t hesitate to reach out to us directly if there’s ever anything more we can do to support you.
Ginger C Bell - Toured community
Independent Living
April 12, 2025
5.0
Great place
We picked this community for my dad. He moved in about 6 weeks ago and is very happy with his new surroundings. When the warmer weather comes we're excited to see around the grounds. I'm hoping he'll be more active.
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Response from Willow Falls
April 28, 2025
Thank you for sharing your experience! We’re so glad to hear that your dad is happy with his new surroundings. It’s wonderful to know that he’s settling in well. We’re also excited for you both to explore the grounds when the warmer weather arrives — there’s so much to enjoy! We look forward to seeing your dad become even more active and involved as time goes on.
Anonymous - Family/friend
Assisted Living
March 7, 2025
3.0
Verified Review
Things to know about Willow Falls
They are not helpful resolving issues that arise. Vague to no answers. The facility has no backup generator for emergencies. One was needed last summer after power was out and the temperature was above 90 degrees in the rooms. The admin said there were no plans to purchase one. Fees have gone up. Monthly resident meetings have the same complaints each time with no resolution, mainly being short staffed and causing a delay in care. Poor quality of food and lack of choices. Running out of basic food supplies and being told we are waiting on the next shipment. They are good sales people but lack follow thru and actions.
Cleanliness
4
Friendliness
3
Value for Cost
2
Care Services
2
Activities
3
Staff
2
Meals & Dining
1
Response from Willow Falls
March 28, 2025
Thank you for sharing your feedback. We’re truly sorry to hear about the challenges you’ve encountered, and we deeply regret that your experience did not meet expectations. We take your concerns seriously, especially regarding emergency preparedness, staff levels, and the quality of food provided. We want to assure you that we are committed to addressing the issues you’ve raised and improving in these areas. Please reach out to us directly at (815) 725-5868 so we can discuss your concerns in more detail and work together toward a solution. Your feedback helps us grow and provide better care to our residents, and we sincerely hope to have the opportunity to resolve these matters.
Anonymous - Family/friend
Assisted Living
January 22, 2025
4.0
Verified Review
Willow Falls Review
It is a que sera sera environment. Get the facility manager out and about. Fix the kitchen equipment and supply chain issues .
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Activities
4
Staff
3
Meals & Dining
2
Joe F - Family/friend
Assisted Living
December 16, 2024
5.0
Verified Review
Overall would recommend
It's always pleasant when I go to Willow Falls.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Assisted Living
December 13, 2024
5.0
Verified Review
great place but admin staff needs improvement
Very clean. Receptionist very friendly. My loved one doesn't participate in activities but there seems to be something scheduled daily. There is almost NO communication from administrative staff. They don't answer emails either.
Cleanliness
5
Friendliness
4
Value for Cost
4
Care Services
4
Staff
1
Meals & Dining
4
Susan H - Family/friend
Assisted Living
August 20, 2024
3.0
Verified Review
Advocate for loved ones
The management team doesn't work together, do not inform you about increases, never return phone calls or emails. I feel for those who don't have anyone to advocate for them. The every day staff is wonderful.
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
5
Activities
5
Staff
3
Meals & Dining
4
Jaime B - Family/friend
Assisted Living
May 3, 2024
3.0
Not enough staff
They are short staffed and cutting corners. My father has gotten sick from the food served and I was never notified he was vomiting and had diarrhea. Placed several work orders and weeks later still waiting for completion. Will be looking for another location if things don’t change soon with the new ownership.
Cleanliness
3
Friendliness
3
Value for Cost
2
Care Services
2
Activities
1
Staff
1
Meals & Dining
1
Anonymous - Family/friend
Assisted Living
April 22, 2024
4.0
Verified Review
Willow Falls Experience
Research the facility by talking with the residents and caretaker/wait staff; visit at meal time, look for hidden charges such as telephone calling area, transportation range included in monthly fee, meals in room vs dining hall, etc.. How are damages to personal effects caused by another resident handled?
Gina L - Family/friend
Independent Living
December 6, 2023
4.0
Verified Review
Great place if you don’t mind cooking for yourself
I don't like that there's not a dining room. If you want food, you have to use a ticket and then take it back to your place to eat it by yourself so that's been a real bummer for me and for my mom. They have tons of activities, which is great, however my mom hasn't really participated yet. And the staff is super friendly.
Cleanliness
4
Friendliness
5
Value for Cost
2
Care Services
3
Activities
5
Staff
5
Meals & Dining
1
Anonymous - Toured community
Assisted Living
June 5, 2023
3.0
Verified Review
Tour experience
We toured Willow Falls during our search for an Assisted Living facility for our loved one. This facility was okay. However, the resident rooms were small The facility also didn't seem to be organized. We decided to continue on with our search.
Larenzo - Family/friend
Independent Living
May 15, 2023
5.0
Verified Review
Feels like home at an affordable price point
My mother is currently a resident at Willow Falls. Honestly, my mother and I have both been very happy and impressed with this facility. The staff is very professional and sincere where you feel that your mother is valued. It's an affordable place with a high quality of service. I would highly recommend this facility to others.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
January 10, 2023
5.0
Verified Review
Review for Willow Falls
They gave a detailed tour, answered all questions, people seem to really care. Feel they can provide more info for people on memory care units as to what is done on a semi monthly basis.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
anonymous - Family/friend
Assisted Living
February 22, 2022
4.0
Verified Review
good location
This is a personal thing but we enjoy the proximity of this community, it is very convenient for us. Things that Willow Falls could work on would be better good - now our loved one is a very good cook, but the meals are pretty bland. We aren't sure if its supposed to be like that, but the quality is just not really there. Covid has made it difficult for everyone and right now the activities are pretty limited. However, the staff here are very friendly and they are taking great care of the residents there.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
4
Staff
5
Meals & Dining
3
anonymous - Toured community
Assisted Living
January 13, 2022
5.0
Verified Review
Tour of Willow Falls
I really liked Willow Falls, they were actually our 2nd choice and we almost went with them. It is a very nice place it just came down to the cost. Either way I think this facility would have been a good choice for my loved one.
SKL - Family/friend
Independent Living
April 7, 2021
5.0
Verified Review
Highly recommend
We chose Willow Falls because of the friendliness of the everyday staff members as well as administrative staff. We also had a friend whose parents were here and they were very impressed with it. Dad also has a very spacious, beautiful apartment, 2 bedroom 1 bath. It is very clean, they do provide a cleaning service and they do a nice job. Dad is not the biggest fan of the food, sometimes it is cold and he said it just isn't very tasty. Overall I am pleased and so is my dad, I would absolutely recommend to others who are looking.
Cleanliness
5
Friendliness
5
Meals & Dining
3
LB - Family/friend
Memory Care
October 13, 2020
5.0
Tough Decision Moving Mom
We just moved my mother into Willow Falls a month and a half ago. My mother lived out of state and my father passed away 2 years ago. Mom was having a hard time without dad and then living so far away made it so hard. We had to get tough with mom and move her to Illinois. She fought us on it because she did not want to leave her home where she had lived for over 30 years. I felt terrible taking her out of her home and I couldn't give her the care she needed in my home. It was such a tough decision to put her in assisted living. You never know if you are doing the right thing. I did my homework on Willow Falls and from the time I called to inquire about the facility to the time mom moved in and up until now, every employee has been great! Everyone has been so passionate and helpful. I know they are watching out for my mom and they are taking great care of her. The other day I talked to my mom and she told me she loved it there and does not want to go back to her house in Florida. That speaks volumes! Anyone that is considering moving their loved one(s) to a facility - look no further - this is the one that you can move your loved ones into and KNOW they are being treated with kindness and they are being treated right.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
3.5
Care Services
5
Activities
4.5
Viewing 1-20 out of 42 reviews

Neighborhoods
around Willow Falls

See what the neighborhood has to offer and what’s nearby:
Willow Falls in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Illinois’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Illinois’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Willow Falls

Willow Falls offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Willow Falls 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 725-5868 to reach a resident at Willow Falls.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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