Agemark

My overall best and positive experience has been with "A Place for Mom". Simply the professionalism and efficiency to help things go smoothly. Kingston Bay was a very good experience for the most part. Leah and Mariah were caring and eager to work with you. But I have discovered that the nursing staff has failed to meet expectations. I felt that he was not on top of my mom's health needs. That was disconcerting at times. Also felt that some things fell through the cracks regarding physical therapy. Connection with doctors and nurse seemed vague. An unprofessional staff decision was made to block a family member from seeing my mom. All that to say is that my mom has been a hand full and made it quite stressful for everyone.

I would recommend it to other families.

Overall it's better than country club manor keeping the place beautiful and peaceful

The staff is friendly, location is convenient, it's very clean, the food is excellent, and the staff is quite flexible with eating times. There is ample opportunity for people to take part in numerous activities. I get somewhat frustrated with the response tome to questions/concerns we have had. But, we must understand they are dealing with numerous community members, who all have families who may have questions. It's just that since we are new to this I feel we have more questions that need to be addressed. I'm certain that will slow down and everything will We just fine. All staff members we have interacted with have been kind and flexible. And the community members, wow, they are so welcoming!

I most like the friendly and dedicated staff and the nice facilities. I like least that the staffing levels seem too lean in Memory Care at times to support all the resident's needs in a timely manner.

We picked this community because the price is fair, the room is spacious , facility has only 23 rooms , and the staff is very friendly. It's all one story. I would recommend to others.

I think the staff could try to encourage the tenants to get more involved with activities & going to the restaurant for meals rather than just delivering meals to them. (Sometimes food is cold) I picked it because [name removed] was very convincing in her presentation, it's beautiful, clean & reasonable priced.

Overall our family really likes the friendliness of the staff. They have a lot of patience with her. I don't like that after 6 pm you have to call someone to get in or out. Sometimes, you have to wait a while.

Our loved ones room is not very well taken care of when it comes to the cleanliness. Mom doesn't like the food Not sure how to rate the overall value for cost. It's a wonderful place but very expensive. If mom didn't have her long term care insurance, she wouldn't be able to afford it. Based on the experience we have had so far, we would recommend this community to other families.

I chose Astoria because I had a great tour and they assured me they would be accommodating to my mom's needs. I like the fact that they have a separate memory care unit. Besides the above I would tell a friend about the salon and activity options.

We chose this location because it is closer to our home to make it easier to visit and attend appointments. The facility is also very nice and staff are helpful and great working with my difficult grandfather.

The staff are great - really there for you and caring. The food is quite good, and dining is like a real restaurant. Other residents are friendly and it feels like a community. I wish they had more fitness activities, but there are a lot of activities that are fun and involve ice cream, everyone loves loves ice cream. Overall I really like living here, and it has greatly improved my quality of life.

Sage Mountain Senior Living is an absolutely beautiful facility. For those still active, I think that they need to have more exercise or activities to keep those individuals busy. I think they were getting a new activities director or maybe there are more things to do now though. The musical entertainment for special occasions was great. I would recommend Sage Mountain to others who are looking.

For what we are receiving they are a little overpriced. Staff are friendly pay attention to your billing. Make sure number one it's your invoice and that you are being charged accordingly.

We had a good tour experience with Astoria in Tracy. The reason we did not choose this facility was because it was fully focused on memory care and my loved one did not need that type of care yet.

Wonderful care and support. My loved one passed away. Managing their diabetes with Alzheimer's was difficult and led to challenges.

Overall, not bad and I would recommend it to anyone in the same position. I don't ever feel he is at risk for harm by the employees or himself. I ended up getting hospice involved after 2 weeks and since then it is on the up and up...he is in a better state now that his anger is controlled, he is eating 2 meals a day (which is about right for his appetite). It's a process. I have an army involved, but would like better communication from med techs when his medication is getting low not when it is out. I like knowing my father is safe and has eyes on him. I was not fond of the first few weeks getting daily phone calls on how to handle certain things. It was discussed in the meetings prior to move in what they were going to be dealing with but for example he refused his meds and good for the first few weeks. I'd get calls and at my wits end started questioning if I made the right decision turning to professionals when I ran out of options and they were calling me. Someone with dementia knows that they can still say no and he was being angry (the reason he had to go into memory care was mainly anger issues.) I completely understand everyone is different I honestly appreciate A Place For Mom for all the support, communication, knowledge and care. That means the world to me and without that, I wouldn't have taken the proper steps to take care of my health and peace of mind. I know my dad is in a safe environment.

Overall, this community is very good. The residents are very friendly. My sister has made a lot of friends here. The staff is ok, not overly helpful. They do housekeeping once a week and do a good job. The food is excellent, good quality and variety. My sister actually loves it! One issue we've had is timely repairs. Her microwave has been broken for a month and we're still waiting for them to fix or replace it. Also, their transportation van does not have a wheelchair lift, so we have to use outside options for her transportation. I would recommend them to friends and family, especially on a budget. It's a great economical choice.

My mom is doing well there. She feels bad for the staff though, they need more help!

They have activities like movies and more for the residents to do. This is a good clean place for someone and your loved one to be. We are satisfied with the care and they work with the residents and make sure that their needs are met.