Angels Senior Living

I toured this community while I was looking into options for a loved one. It was a nice enough looking community, it was very clean and the staff all seemed friendly. This place just had more of a hospital atmosphere, it was very sterile and impersonal. I was interested in somewhere with more of a homey feel, and a more personal touch.

Shady Palms is an older facility. It appeared to be clean and did not have a foul odor. The rooms are small with no barrier between the residents. I appreciate that they are willing to work with a family within their financial range and getting started with Medicaid.

Well if resident is someone who wanders off or want to take the bus for independence, this place is located on busy street. Past three years have had issues with residents that wonder off to neighboring businesses and confused about where they are going. No crosswalk to cross busy street. [removed]

Connerton was very pretty and the staff was wonderful. However, there were issues. The rooms in the dementia unit were not kept clean. The bathroom always smelled of urine. There was no access to a locked outside garden for residents to get some air. Visitors did not have a code to leave the unit. I ended up taking my husband out.

I would not recommend this facility.

While it is a beautiful facility with much potential, the Memory Care Unit is severly lacking. One person monitors all the residents. This single person is to do the laundry, serve and clean up after the meals, shower and toilet all the residents. The meals are brought in from the main dining room on a cart and are usually cold by the time they are served. While there are scheduled activities in the attached assisted living wing the Mem. Care residents can go to, they aren't appropriate activities for them. There are zero planned group activities or mental stimulation gear towards their needs. As I said, it's a beautiful facility and the tour was wonderful... we were so excited but were severly disappointed by the reality of the day to day goings on in tbe Memory Care Unit.

I cannot support any facility that does nothing except allow deterioration of a patient requiring hospitalization--not once but twice in less than four months. It was horrifying.

This is not a great place. All they take his Medicare! They did not take great care of my loved one. We got my loved one out after a month and my loved one is back at home. We would not recommend Angels Senior Care at Dunedin.

if your loved one is high functioning, then Hudson Manor would not be a good place. cleanliness was an issue here - they replaced the floors with nice vinyl flooring, but then cleaned it with a product that made it extremely slippery. they also had big humidity issues. so that in combination with the slippery floors almost caused both my loved one and myself to slip and fall. this was an obviously really bad thing. the air conditioning unit in my loved ones room never worked properly. the staff overall were pretty friendly, with the exception of the main guy [name removed], who is the director. he's very rude.

If you want to see your loved one in memory care over-medicated, falling, and being taken to the hospital, this is the place to be. They' seem nice, but they sold me a bill of goods that was not the case at all. They're fake.

We felt like this community was very dirty and not a place to visit.

Food at Palm Terrace assisted care is not appetizing, except for the peanut and butter. Front door of the facility is left unattended and unlocked after 9 pm. Poor security leaves the elderly residents vulnerable to Intruders.

This place is very clean. The working employees are dedicated, loving individuals. Biggest Problem: Never more than one at a time with very little employee retention. My Aunt has been there since 1/2018 already looking for another place. Management is not friendly nor engaging with residents. Residents are promised certain services that continue to change or disappear. The day of move [removed] a week ahead), floor in apartment was not finished, apartment was not clean, air conditioner was not working properly, bathroom around the sink: still not repaired. We had to go looking for pendant, key, and toilet paper. Many promises, no follow through. Awful.

We did not like this community. The staff did not return repeated calls before the imminent move-in, which we took to be a sign of either disorganization or lack of adequate staff, and ultimate lack of customer care. While the community was clean, and offered the usual activities, the care was impersonal without demonstration of rapport and compassion. We could not recommend the Angel Senior Living community at Connerton Court in Land O’Lakes, Florida

Residents' phones haven't worked for a month now! Receptionist screens calls; no way to get past her to talk with someone in charge! Caregivers are kind but seem to be under a lot of stress. Food quality has gone downhill in the past year. Example: simple sheet cake for desserts, using liquid eggs instead of fresh (no eggs to order any more). The facility still looks new & kept up.

My mother was a resident here for about 6 months and after having to move to a facility that she could get better care they lost some of her belongings. They eventualy found them but i could not get there to retrieve them and they would not ship them so they threw them out.....So I would be very weary of this place

The basics are not met in memory care at the Lodges. My mom has gone into the hospital 4 or 5 times due to dehydration and UTI over and over while in the lodges care (or lack of).. They do the bare minimum and most staff do not speak english and all the patients are english speaking so cannot even ask for their basic needs or ask for help. The staff cannot converse with them which is greatly needed in memory care and in general Angels senior care seems more concerned about the money than anything. I put my mom there as there was a fabulous director and memory director when she was first there but now under [name removed] direction 5 memory directors have quit, there is no basic care of helping patients clean, brush teeth, changing, and absolutely no oversight as to what the staff is doing as it's a closed giant room. It's currently being investigated and may get better for a while but if it stays under [name removed] direction will surely go back down as he does not care.

My loved one was previously a resident at Angels Senior Living at Dunedin and the entire experience was terrible. The place was disgusting, I moved my loved one out within the first month. I would never recommend this facility to others.

Our family had an in person tour with Hudson Manor and I wouldn't recommend AT ALL. They had residents "staged" in the lobby area watching TV. They were all in wheelchairs and practically comatose - appeared to be drugged. No parking AT ALL. We got a brief walk through the lower level, and then we left. This place is more of a nursing home than an ALF.

We had our Aunt there for 8 months. We were promised many things, but it seems the HUGE staff turn over makes consistent care difficult. So disappointed and very traumatizing to have to move her . She is a happy in a new place, but still very upset that Angels never addressed our concerns.