Arbor House

Our experience has been excellent, we are very pleased, and very happy. We have no issues with Arbor House, all of our expectations have been met. It is a great place, they work around our schedule, they are very accommodating. They answers all of our questions we have.

We looked around a lot at other communities. We chose Arbor House of Waco because it was a smaller community and it was new. They only have about 60 rooms and they are all in an oval so there are not a lot of hallways. Everybody here has double french doors and a covered patio going off of their room. They also have a courtyard area that all the rooms go out to and residents are able to plant whatever they want to. The staff members here have been like family. It seems more like a neighborhood, it is a very homey feeling. Is it laid back and personal and we love it here.

Their loved ones are in good hands at Arbor House. The staff are very friendly and they do good job. The staff put in extra effort to care for all of the residents. The residents are happy there. I chose this community after I looking at 3 or 4 and I was very happy I picked it. I would recommend that community to other families.

My brothers and I loved the Arbor House. We can’t imagine why anyone would not want to live there. This is the place we have chosen for mom!!! We are super excited. We had several place to look at, this was third on the list, and the searched stopped here.

[Removed] was very personable and committed to the residents. She spoke to several during our tour. It is a nice clean facility. I would recommend a tour to those looking for assisted living.

The care and love they had for not only my father but for our family was unreal. They went far and beyond of what their job title was. [removed] is one of the care takers that work in memory care. The love in her eyes for all of the residents is remarkable. After the our loss she continued to check on our family. An angel is and understatement when speaking about her. What a blessing. Celeste care , Thank you.

This is a great community. I really like that it is a small community with great caring staff. The community is very clean and always smells nice, not like many of the other places we visited. The menu is appealing and there is a good variety. We really appreciate the staff taking my mother to all of her activities in and around town. We would recommend this community highly.

My mom is currently in Hospice here at Arbor House of Waco. They have been so fabulous in recognizing my mother's need for Hospice and setting everything up for us. All of the staff are great, accessible and helpful and very caring towards my mother. Everything is so clean here and the food is great. They even served me lunch today as I am here with my mom. The staff made sure that my mother's pureed diet was addressed and knew when she was no longer able to eat. My mother's time here has been fabulous and I would definitely recommend Arbor House to my friends and Family.

My dad was only at this community for a short time and things were great. They sent a nurse out to the hospital to see if he could be admitted and he was able to be. The staff were very supportive, caring and sensitive to our needs. They offer good healthy meals. They encouraged him to participate in some of the daily activities. They had an easter egg hunt and threw him a birthday party. The community is very clean.

This community was nice for the care that was needed at this time. The staff was very nice and caring. The community was clean and they were able to give the care needed. We liked that they offered a good menu. They offer a lot of good activities. We would recommend this community for the nice care and patient from a great staff.

I toured this community for the care for my mom and dad. This community is clean and very nice, but not what we wanted at the time. We liked this community for my parents. The community is beautiful and it is highly recommended for care and the value

My in laws is doing great since their move to this community. It is a very nice place, and we are pleased with all they have done for us. They do a great job with the cleanliness of the community, everything is very well-kept.The staff is very pleasant, they have been caring, and kind. There are activities offered for the residents. The meals vary's, there is room for improvement with the taste of the food. Overall everything is working out well, and I would recommend this community.

I think of all the places this might be the best fit for mom. Rooms are just for sleeping and the rest of the time they are out with others. 4300/mo includes all, no change in price for higher care level. Can stay until hospice. Rehab/skilled nursing facility right next door. Go back mid summer after more people have moved in. Brand new.

The Celeste Care of Fredericksburg was a nice community as well. The tour guide was knowledgeable and helpful, they took me around the building and answered my questions. The facility was clean, but it was not what we were looking for.

The experience was good and I would recommend to others.

Celeste Care...very friendly people but not trained for more than assisted living, even in the secure memory care unit. They definitely needed more activities that someone who is not as mobile could do.

If we could give them a 4.5 we would. They could be cleaner & have more physical exercises. However, based on the experience we have had so far we would recommend this community to other families.

The staff for the most part are very caring and professional. The location of the facility is great! That was the main reason we chose it over others. I highly recommend Celeste Care of Llano.

My mom loves to read, in the common room while others are watching TV, the memory care staff will ask her to read to them. The staff are also experts at redirection. For example, a resident is trying to get out a door. The staff might say "that door is not working, I've got to call someone, let's go watch some TV." I would highly recommend this facility. It has eased my mind.

A very clean and safe place. All the staff are very caring. While all my questions were answered before moving in, [name removed] was excellent. Extremely helpful and listened to me, especially on how I needed to handle communications. I can't get anyone to email or call me back when I now have questions. For activities, I do think they could be more engaging in memory care. Also the "games with staff" on the weekends is TV. Watching tv.