Arcadia Management

My parents are residents at The Arbors in Islandia, NY. After a very traumatic experience with my dad being on and off life support for several months we needed to find a assisted living facility for 24 hour care. Out family researched many facilities and decided on The Arbors through recommendations of a nursing facility. We are very happy with the care they have been receiving. My dad is doing well and my mom, who suffers from Dementia is enjoying socializing and all the festivities they have for the residents. The nursing staff is great and saved my dads life when they suspected he wasnt just suffering from a cough. I would recommend this facility, as it has been a wonderful experience thus far.

During the winter of 2017, my 85 year old father came down with severe pneumonia while he and my mom were visiting my sister's family in NY for Christmas. After a harrowing month in the intensive care unit on various forms of life support and then 2 months in rehab we knew it was time for him and my mom to have round the clock help and be close to family. The doctors and nurses at the rehab facility all recommended The Arbors. My wife and I set out to meet and speak with a number of Assisted Living facilities in NY and Washington, DC where we live, it was clear that Arbors was the best choice. In addition to my father's condition, my mother has early onset Alzheimer's. The Arbors memory unit located in the same location as the residence was a particularly nice feature. The people at Arbors were extremely helpful and very friendly. You could tell they all enjoyed their roles in helping the residents. [Removed] guided us through a variety of scenarios on how to move my parents in, find sources of funding available to my father as a veteran and explain what life would be like for them. The warm and helpful manner of everyone we met at Arbors made out decision easy. Our parents moved in and were warmly welcomed. A few weeks after moving in, my father began having some congestion problems that appeared to be bad cold. The duty nurse at Arbors did an excellent job of monitoring him closely and getting him to the ER when she thought something more serious was happening. It turns out she saved his life. My father was suffering from congestive heart failure and her quick action resulted in him getting the treatment he needed. The routine monitoring he receives has kept him healthy and gives all of us great peace of mind. As for my mother, her Alzheimer's would appear to be in full retreat! The social atmosphere, many activities, and easy ability to go see her friends has done wonders for her. She is present, in great spirits, and very happy. My parents also love the food! They can't stay enough about it and at the same time they have both lost weight which has been great for their health. Overall, our entire family, parents especially, have been very happy with our Arbors experience and we look forward to many more years of visiting our parents there. [Removed]

My aunt [Removed] has been at the arbors since [Removed].Everyone has been so caring and kind.[Removed] transition from her home of 50 years to the arbors which we are happy to say,she now calls home.All of the staff are helpful and the residents have become a family to her and she is always engaged in the abundance of activities and trips that are available. She is thriving since she entered in March and continues to do so.MY husband and myself have a piece of mind knowing that she is safe and very happy.we have positive things to say about the staff and management.Its a great place to stay.[Removed]

Before coming to the Arbors my mom was in a state of depression. She was literally wasting away both emotionally and physically. Living at the Arbors has renewed her zest for life. Her self esteem has sky rocketed and she enjoys each new day with friends and a happy outlook.

The care at this community is wonderful. I like knowing that she is happy with the care that she is receiving. She likes the menu and the nice variety of the meals. She is liking that she can participate with the actives when she is wanting to join the other residents. I am happy to know that she is happy here. We have recommended this community for the good value and the excellent staff.

I had an excellent tour of this facility. Everything went very well, and everyone was kind. The community looked nice, and the staff was friendly to my family, and I. I did find another community that met our needs better, but our tour of this facility went well.

The semi-private room we were shown did not have a dividing wall and the size was smaller than we had hoped for. The community was very nice and they have two different sections from what we saw on our tour.

The move in has been going good for my mom. She is socializing a lot and that is what she needed. They have a lot of activities through out the day with meals in between. They eat breakfast at 8, lunch at 12, and dinner at 6. We try to get in touch with her but she is always out and about. It's a nice little community that is clean. The people who work there are helpful and nice. They provide medication reminders. The residents are really nice and she really wanted a semi-private room.

My dad is living at this community and when I visit i see he is doing terrific. Everything from the cleanliness to the staff, I really like and I would recommend them. It is a nice community and from what I the residents have told me the food is good.

They were professional and they gave a tour that was great. I wanted a new community and a location that is very close to me. They were not newer or closer.

My goal was to find a new community and in a location that is very close to me. This community was not both of what I was looking for. They were professional and the tour was great.

We toured this community and the staff were nice and were able to answer the questions that we had. We liked everything from the meals to the activities. My mom wanted a community that allowed indoor smoking. This community is close to the beach area for her to enjoy. We would recommend that families tour this community for the nice options for loved ones care.

I toured the West facility and was impressed by how beautiful and clean it is. There are many activities scheduled for the residents and several lovely areas to sit and visit. The dining room is very attractive and on the day I visited the menu consisted of several nice choices. I saw a few of the staff members while on tour and their interactions with the residents; all seemed respectful and pleasant. The overall atmosphere of the facility is one of comfort and home. I did not at all feel as if I were in an institution while I was there. I thought the plan was well thought out; my first impression is that the first priority of those who work here is the care and happiness of the people who live here.

My loved one is very happy and she is adjusting well. She is comfortable and likes her apartment. She is having a hard time getting wifi in her room, but hopefully, that will change soon. She is happy with the meals and really likes that everyone is very accommodating. They are very conscientious.

Extremely knowledgeable and professional staff, from the bottom of the spectrum to the top. They all make you feel at home. The most amazing thing, is how happy the existing residents seem.

My mother is doing very well since her move to The Arbors at Islandia. I think it has been a good fit for her and the staff is very nice. I have not noticed anything they could improve on, the facility is always very clean.

I like the care here for my mom. The staff is very nice. We find that the community to be clean and maintained. They need more activities for the residents. The menu could use some small improvments . We would over all recommend this community to other families.

I toured this community for care for my father. I liked the dining room and the chef was nice. They offered activities for the residents. I would recommend this community and I know that if other families toured this community they would be happy with the care and value offered for a loved one.

Beautiful place and great staff!

Many blessings to the folks at The Arbors at Hauppauge! The care, services, camaraderie and genuine love my Mama receives has improved her quality of life 100%. Outstanding provision of necessary services are combined with the warm, friendly, patient understanding so vital to maintaining a positive experience and day to day outlook for their residents. As a physician, I well know such consistent and compassionate delivery of care cannot be underestimated in a setting so often demanding such individually personalized attention. During my numerous unannounced visits, not one time has any staffmember swayed from their obvious dedicated personal mission to provide the highest quality of care and life in a positive, upbeat tone and manner. My family's sincere thanks to each of the dedicated housekeepers, maintenance and grounds-keepers, chef and kitchen staff, Wellness staff and physician, occupational/physical therapists, social worker, front desk receptionists, recreational staff and each administrator.