Bickford Senior Living

Staff really get to know & care about the residents. I absolutely recommend Bickford of Middletown.

All the employees knew his name and greeted him and this was right after he moved in. Very impressed with the food selection and quality. His room was very nice. The place felt homey.

1. Gets a 5. We are so impressed with Bickford. 2. Gets a 5. It's always spotless, it smells really good all the time. 3. Gets a 5. The entire staff is always very kind and treats [name removed] and me like we're family. We love the staff. 4. Gets a 5. He always clean and his apt is lovely. [name removed] has no complaints about Bickford 5. Gets a 5. Everything was made clear to us and we're so happy he is with Bickford. 6. Gets a 5. The food is really good and they keep fruit and baked snacks available thru the night. He really likes that mid night treat. 7. Gets a 5. They always have activities there to keep him engaged and sometimes we just enjoy a board game together. 8. Gets a 5. We found exactly what we want and needed at Bickford.

The staff at Bickford are very friendly. Rooms are clean and my mom enjoys her room. She said it's the right size. They have a great kitchen staff also food is restaurant quality. I would recommend them to others who are searching for a place for their loved one.

I was so pleased by the environment and all of the accomplishments on behalf of senior citizens. I look forward to revising again.

All the people that were there greet us by our first name. When we have multiple family members there, they bring a cart with fruit, snacks, and drinks.

I do not know what could have done to make the day to day life any better. Patients were never left alone in their rooms. They either were participating in a group activity or sitting in areas with other people who they could talk to. The staff were super and sincerely cared for their charges. When my wife, Carol, died, her care givers broke down in tears. The food was plentiful and ok.

Seemed to be a very nice place. My only complaint is there was a perfume smell in some areas that bothered my allergies

Staff were "homey" and kind with residents. Space was well organized and not confusing. Worship seemed like an important way for the residents to gather. The space was clean.

Bickford cottage has always been in the back of my mind for assisted living care because my girlfriend had her mom there, and she was so pleased with the attentive care given to her mom that I was impressed, too! The facility in general is well taken care of and very clean compared to the other places I have been involved with because of my husband's Alzheimer's disease. The staff is friendly and caring, and they're not put out when you stop them with a question in between their duties... very helpful people! I highly recommend this place to take care of your special loved one!

Their Montessori approach to engaging dementia patients to the fullest extent possible. Staff was lovely, helpful and kind. Leadership was very effective I. Helping us get our loved moved from 150 miles away just before a snowstorm. Their contracted physician is wonderful as well.

We are so excited about moving our mother into Bickford of Shelby. From the very beginning, our experience has been wonderful. When we toured the community, [name removed], the Executive Director, welcomed us warmly and immediately made us feel at home. She showed genuine interest in our mother—taking the time to learn about her needs, her preferences, and what would make her feel most comfortable and at home. That personal attention meant so much to our family. [name removed] gave us a thorough tour of the residence, and we were truly impressed. The entire community felt inviting, warm, and beautifully maintained. It was clean and well-organized, with a cozy, home-like atmosphere rather than a typical facility feel. We especially loved all the gathering spaces where residents were spending time together. We feel confident that she will not only be well cared for, but that she will also truly feel at home.

The Midland Bickford residence is a very nice place. The coordinator was very professional and answered all of our questions on how they would care for our aunt. The facility was well taken care of. The only thing that we didn’t care for was that the dining room / recreation room was immediately as you walk in the main door. It is still on our list of a possible location for her to live.

[name removed] is absolutely wonderful! So full of information and insight. Bickford seems like a great community of friends and staff.

It's an excellent facility. The food is good, the facility is clean, and overall smells good. They were very helpful answering questions although some information was miscommunicated. The staff is helpful and has been trying to really do a good job.

I was very impressed with [name removed] and the facility. [name removed] spent a lot of time with us asking about my husband and his needs. The facility was clean and there were many employees.

This facility is ideal for loved ones who need memory support and safekeeping but want the dignity of an assisted living setting. The staff are all highly trained in caretaking of both those with memory and physical issues. The facility is beautifully decorated and feels like home.

Bickford of Midland is a beautiful facility. Everyone we saw there seemed happy. Whether it was a resident or employee.

Room was a bit small but not too bad. It was clean and neat. Staff were very good with Mom and she enjoyed the food.

As soon as I entered the building it felt like home. The atmosphere is very cozy and relaxed. The facility is clean, light and airy. All of the staff members I met were knowledgeable, friendly, and expressed genuine care and compassion for what they were doing. The Bickford House is at the top of my list for my loved one.