Castle Senior Living

I would recommend Birchrock Castle to others because it's small, family-like, cozy and clean. My mom has been there for less than a month, so I'm not sure about the food, and my mom is not fussy, but I heard the food is homemade. The staff is kind. Communication with the family has been good, so far. Overall, things have been very good so far and we are happy that we made the move.

My mother loved the place and she was very happy there. My mom liked that they brought a priest for mass. She liked the activities they had and food was good. I would recommend The Grand Hill Castle to other families.

Our family was able to have an in person tour and it was very nice, it was before the pandemic so we were able to see a lot of what the community had to offer.

Family care. Nice room. More expensive plus incontinent supplies plus bed alarm.

My mother had Alzheimer’s and lived at Cambridge Castle. The staff at Castle Senior Living was excellent. They were very compassionate and attentive to her needs. The small setting was ideal and I would recommend Castle Senior Living to everyone.

My father is a recent resident of Sienna Castle and is very happy there. From the first interview until his placement, I found the staff and caregivers to be kind, compassionate and extremely helpful. The home has a bright, cheery and warm atmosphere.

Nice and clean, staff very friendly. Had to go to there office on Layton and spoke to Kris. Nice young man would do business there

She is doing real well, to my surprise and satisfaction. All of our friends and relatives who visit comment on how much they like it and how happy she is. We have no complaints, great communications with them. It's clean and the staff is friendly, and any of the minor stuff that comes up gets addressed right away.

This place was very clean. Seemed like home. Cozy atmosphere. Staff was friendly. The rooms didn't have their own bathroom.

It is a lovely facility. They offers a lot of services. The staff provides good care. The staff in the memory care staff could use more training to help better engage the memory care residents.The layout is wonderful. The outdoor space could be larger and use a wider walking path.

I had some trouble at first setting up the online rent pay. The director at that time (she's since moved on)was very unhelpful, and difficult to work with. Since then they have a new director: [name removed] who is lovely. She was prompt and helpful in my request to move my mom to a different ( larger room). It is very clean, but sometimes my moms room smells a little, but nothing like the other place. The problem was her loveseat, so I took off the covers and was walk to the laundry when a staff person said she'd be happy to launder them. The next morning when I came to visit, the seat covers were laundered and back on her loveseat. I think the staff is attentive and friendly and cheerful with my mom. I came into her room while a staff member was in the bathroom with my mom, (so the staff member did not know I was there), and she spoke very kindly to my mom. Sometimes Moms hair looks greasy, and needs a wash. I understand often she refuses a hair wash during her shower, so I got her some dry shampoo. My mom says the meals are good. my mom seems to be active and I like the activities I've seen as well as the staff who do them. Very kind, clear directions, inclusive of everyone. The first room mom was in was soooo tiny, and the price was over [removed] a month. The window was small. We just moved her to a larger room, which is nicer but we're paying just $[removed] shy of [price removed]. All in all we are happy we moved mom to Birchrock from her previous memory care. We like the staff here, much more and the smallness, and cleanliness compared to her previous place. We made the right move.

Seemed to be a smooth process. My loved one had a lot of the paperwork move in work. We would recommend the facility. The best thing is all residents can walk around the facility, they are not locked in. They get a bracelet to wear that activates alarm if they try to access outside without supervision. A nice enclosed courtyard. Staff seems nice. Food is okay, but nothing special. They have activities that my mom participates in, like an exercise class, and cream socials.

This was a nice community.

Overall we're pleased with how things turned out with Sienne Castle! It's a nice looking place, the people are friendly, and the residents seem happy. Really my only complaint is that I feel like the oversold the amount of activities they do during the sales process. They've got a few, but not really enough to keep you entertained all day.

Wonderful facility, big rooms, great setting, warm and inviting atmosphere.

I am very impressed by this group home. The "family" living concept was interesting and had a very comfortable feel to it. I can see my mom here.

An older conversion, but well done. Tight on space but appears comfortable.

Nice rural setting. I wasn't impressed that the facility would be a good match for him. Some odor in the bathroom. Would have shared a room with another resident. Not ideal.

dad on the other might enjoy the low resident to care giver ratio

I always thought it was a great place, and I still do. Mom loved living there. The problem is my mother passed away two months ago and first they told me I don't get her security deposit back. I had to go up to the higher levels, then they told me I do get part of her security deposit back. Still waiting on it. It's the management that does not know what each one is doing. Sad but true. No matter what has occurred since mom's death, she absolutely loved living there and that was the most important thing for us kids.