Coordinated Services Management, Inc

Having had my own company for most of my pre retired life I know how hard it is to find good people so I asked the director how do you attract so many Great people? Because let's face it, it's the quality of your people that make an organization! My Mom could hardly function in the Condo she was living in prior even with a nurse coming in daily and now she could probably live on her own but would never give up her place at POTOMAC PLACE!!

Staff are diligent to keep family contact up to date with any developments re health matters. Staff are persistent to make transition of new residents to be successful. Many have been there for years, so there is some continuity rather than the staff revolving door we experienced at other places. Housekeeping is responsive to needs. Communication with family is excellent, meals seem well planned and mom likes meals. Always get the sense of being welcome and mom likes the décor and staff. I definitely recommend based on one year experience. It is family, privately owned. That seems to make a difference on how they deal with staff and residents, and even family compared to a big corporation where leadership defaults to corporate rather than making a decision. We are very relieved that mom has adapted to her new home and appreciate the regular communication from care team and management.

My mother is currently a resident at Potomac Place and everything has been great for her at this facility so far. The staff is amazing and so kind and helpful. The building is always clean. The food is good. I would totally recommend Potomac Place to others looking for Assisted Living for their loved one.

Our family had an in person tour with Potomac Place and we thought the staff members did a great job on the tour experience

What has made Potomac Place such a great experience so far is the great quality of care our loved one has received. Based on the experience we have had so far with this community we would absolutely 100% recommend them to other families.

The staff are persistent to make transition of new residents to be successful. many have been there for years so there is some continuity rather than the staff revolving door we experience at other places. House keeping is responsive to needs. Communication with the family is excellent. The meals seem well planned and so far no complaints from my loved one. So far, I would definitely recommend this facility to others based on 3 months experience. It is family, privately owned . That seems to make a difference on how they deal with staff and residents, and even family compared to a big corporation where leadership defaults to corporate rather than making a decision.

5 stars across the board for Tall Oaks Assisted Living! I would tell other families looking into the facility that it feels like home and there is plenty of attention to the needs of my family. Good food. Confident staff. Compassionate.

My loved one likes the food a lot, and likes the food better than the last places. It's good value. The nurses are great but there have been some complaints with the CNA's. Overall, mangement has been really great.

The food is great. We like it very much but our loved one wants to go home, It's in a nice area, and close to a few shop, and a pizza place.

The facility is well run and maintained. Beautiful new additions include a Theatre, Chapel and Rehab Unit. Private rooms are spacious and include a mini fridge, seating for visitors and spacious private bathroom. There are drinks to include juice (orange, apple, cranberry or tropical water), sweet and unsweet tea, coffee, hot chocolate or hot tea and bullion available all day, including snacks. The food is plated and immediately served, it does not come from the kitchen in trays, it is from a steam table. Special menus available for resident selection. Activities are robust. Community Partners will also come in and do music, pet visits and painting. Residents enjoy socializing around the nurses station. Very fun community all around.

Great first impression

The meals and dining service is great so far, our loved one is still adjusting to the different meals being served. The have really good activities that our loved one is able to participate in. Based on our experience so far we would recommend this community to everyone.

The staff is very friendly and nice and the community is kept very neat and clean. Communication between the staff and our family was good and they kept us well informed and responded back to us very quickly if we had any questions. I would recommend this community to others.

The community has been in the area for a very long time. The aesthetics don't have the newer decorations like new communities, and it is a little bit on the older side for decor. I believe they should have bigger TVs for the resident common areas. The staff turnover is very low, in fact they have staff that have been there for over 10 years. It is inclusive with religion, they have number of religious services. The staff is accommodating, helpful. I din't have to worry about my husband's living during the COVID lock down. I knew he was being well taken care of. The community has a huge formal dining room and big portions of food and the food is delicious. The nursing and med staff are top notch.

I would tell anyone to try your best to get your loved in there. My loved one was well taken care of by the staff. The staff was the same for the time my loved one was there. This helped my loved one feel comfortable.

Price was excellent. Facility older but very well maintained and clean.

Nice place, good size rooms. Saw memory care unit. Had tour. Will consider

My 86 year old mother was at Chesterbrook Residences for 9 month before she died peacefully in her sleep from heart problems. She loved Chesterbrook Residences, her apartment, the people there who became her friends and the many diverse activities. I am so glad we found Chesterbrook Residences and we are only sorry we had not found it sooner!

I enjoyed meeting so many of the residents and speaking with them about their experiences at Tall Oaks. They all seem very well-adjusted, fun loving, and welcoming. The staff stability and experience was impressive. At the same time, they reflected care for the residents and their needs.

My mother has lived at Mennowood assisted living for 4 months. The staff did a very good job transitioning her into her new home. We are very happy that we found such a nice place for her to live. Every employee that we've met is very nice as are the residents. Good food, lots of activities, nice rooms that are kept clean and the nursing staff is great. We highly recommend Mennowood Retirement Community.