DePaul Health Care

The people are great but the care could be better. However, based on the experience we have had we would recommend Terraces at Parke Place to other families.

I enjoyed my tour at this community with [name removed] the Sales Person! She was very knowledgeable of the challenges related to people with cognitive decline, and made the explanation of the move-in process very simple for me (First experience). This building is like being at grandma's house for the summer, so I know she will love it here, and acclimate well! Hidden gem:)

My mom has been a resident at Rose Hill Assisted Living for a year. The staff is very kind and attentive to my mom’s needs. There are activities everyday to occupy her time. She has made friends at the facility and I am happy with the overall experience.

We have had one meal there ourselves and that was pretty good, our loved one hasn't been able to participate much in the activities but by looking at the schedule they look to be very good. We checked our a lot of other places and all are very expensive, but for the level of care here, you are getting a good value.

We liked this community very much when we toured it. The person that took us on tour was friendly. The community looked clean. This community was just a little farther away than what we were looking for.

Nice facility. Very helpful. Facility was clean with no smells etc. On the upper end of the price scale.

I had a good tour of Woodview Estates Assisted Living. The facility was nice and clean and all of the people that I came in contact with were friendly and welcoming. After considering it with my aunt, we chose another community that fit her needs a bit better.

Overall the facility is very nice...clean, no odors. Even though the facility is 17 years old (older than some of the other facilities I have seen) it is well maintained on the inside, light, airy, carpeting and furnishing not worn. There are several large rooms where family can visit and bring in food or prepare it there in a kitchenette. Outside the grounds could be better maintained. The staff greeted me by name, were very professional and didn't hesitate to answer all my questions and concerns. The residents I talked to were very friendly and loved it there, loved the food. Staff addressed them by name. There is a low turnover rate of staff, mosted beinging there in excess of 5 years for more. There are local pastors who come weekly to provide religious services. Overall it is a nice facility.

The exterior and interior are a little older and they show it but they are very well maintained. The community is very clean and the staff was very friendly and caring. A couple of residents voluntarily came over to us to talk to us and answer questions. One of the main reasons it really did not appeal to us is because they are not in close proximity to any hospitals and the location was very inconvenient for our family.

Caring staff. Closest to "Homelike" environment as you'll get. It's intimate and friendly. Calendar is diverse and reflects what the residents are interested in.

We are very happy with our experience at Woodview Estates. Mom has been there for just two months and the entire staff has been remarkable and helpful. The transition experience was well planned and allowed us to make the move from our home to Mom’s new place as smooth as possible. All and any information we needed or could have thought of was easily available to us. We visited several facilities and this was by far the best from our experience.

My loved one is in a secured area and I feel there is not enough staffing in the area and there is only one activity that he participates in. The food is good as he is eating well. The rest of the community is really nice and there are a lot of activities. The community is well taken care of and the staff is nice. I do not want to give anyone the wrong idea as I can only speak about the secured area. I would say to look into the secured area carefully if this is what your loved one needs.

Rose Hill didn't have anything specific for memory care. The people were nice. Overall this was not a good fit for my loved one.

The Terraces at Parke Place community is very clean, the residents and staff members alike are very friendly. the meals were good and the price was reasonable. However during the time our loved one was there, they did not take care of her needs or wants which resulted in her having a broken hip. The communication was also not the best.

Activities are limited No activities for dementia unit Food Limitted Choices Care Aides very good Med techs seem nice and experienced Executive Director always available for concerns AL nurse day supervisor Rude Complains a lot The only person she does not complain about is herself She will tell us several times how much she does how everything was in poor condition until she got here but We have been here long before she got here so We know that’s untrue We miss the last AL supervisor she truly cared was not abrasive and definitely not rude to us the family or residents

Have you ever felt trapped I am so upset my Father is a True Gentlemen having him in a home bothers me but I try to keep him independent take him out Here We pay like 8700 month for what food that has no taste [Name removed] the nurse is the worst she lacks any compassion she puts a good poker face on but truth deep down is she evil Activities consists of bingo Can I get a Boring there’s nothing else

Activities Poor CMA not Many LPN’s Dementia unit extreme nursing home LPN Supervisor has No customer service skills Rude to staff families and residents DO NOT GO HERE