New Haven Assisted Living of Schertz, LLC

The staff was always concerned about Mom's safety, comfort, and well-being. I always felt comfortable with the staff, and knew that they appreciated our family. I highly recommend New Haven to others looking.

When we visited your facility everyone was helpful and knowledgeable about placing our father in an assisted living environment. We wanted a safe comfortable place where our father would feel welcomed and safe. Your staff was so friendly and answered all our questions. They showed dad around and made him feel at ease! We are so very happy with placing our father at your facility. We are thankful to all the wonderful staff that care for him..,

When my husband came to this facility he had just been diagnosed with frontotemporal dementia and was not himself at all. The staff was very caring and attentive to his needs. Olivia Wilder, NP of the facility kept me informed of his meds and health. The facility was always very clean. My husband really liked the food. After being there for six months we brought him home and is doing great. It was because of the care he received at Provident Buda that he is now home and doing well. Nicole the Director is very involved with the care of the patients. I highly recommend this facility.

I was previously a resident at New Forest Haven Assisted Living. There have been 9 of us move out because of a resident who moved in November of 2023. He has physically assaulted one person, threatened another and the police have been called numerous times by fellow residents. Management will not make him move, but have threatened.

I’ve been living here for 2yrs and I can really say I’m very satisfied with my stay here . This is my home and the staff is my family. They always willing to help me with anything I need. I never feel alone or lonely There’s always someone to talk

I was so worried about where to take my Mom who has Dementia, but Provident at Buda was definitely the right choice!! My Mom is so Happy here! It only took a day or 2 for her to find the friends she needed! [Name removed] (the DON) is Absolutely Amazing! She was so helpful through the whole process of our decision & moving my Mom! The staff is so sweet & treat us all with Respect & Love!! The facility it's self is so beautiful & clean! I especially love that it's an end of life care facility. I feel so at peace that my Mom will be well cared for till that time comes!! I visit often along with other family members & we all agree that we have found that place she will live out her days! If you are looking, Please consider Provident at Buda! I think you & your Loved one will find their Happy Place just as my Mom has!!

Our home was a mile from the facility so I was there 2-5 times a day and that made a difference. This is a very small facility which I found appealing. The staff took a real interest in Ken and helped me along the way. I felt he was safe and they genuinely cared about both of us. I encourage others to look at it. I interviewed 6 facilities before choosing Fairhaven.

The Provident Buda is very caring and supportive with your loved one. The staff listens to your concerns and follow through with the physical , medical, and emotional needs of their residents. I feel that the Provident staff is like my family as they care for my brother. Nicole is an excellent and experienced administrator. I have complete confidence in her and her staff.

The staff and management have gone out of their way to make my mother and family feel as comfortable as possible. Their planned activities are eventful and their activity director is great at getting participation from those living there. I highly recommend Provident Assisted Living to anyone considering places to bring their loved one.

I would give 5s for all but food. Dad says it's a lot of same food and some dishes were not good tasting. Of course that's an opinion. 4 for food. Everything else has been a good experience. Very happy where he is living. The residents there for the most part enjoy making new friends and socializing with each other. The culture is like a community. Very warm staff.

I have a very pleasant experience with New Forest Haven Senior Living. I am pleased with the amount of amenities that this facility offers. My mother felt very comfortable right away when she first toured the facility.

Housekeeping needs more staff to be able to provide weekly service consistently. Maintenance requests have to be followed up regularly by resident and/or family member to ensure work is completed in a timely manner. I supplement fresh fruit and veggies for my mom, as the dining room doesn't have a salad or fruit station. Usually just a hot veggie, apples, oranges, and bananas are provided with meals. She also likes that they have an assisted living facility on campus if needed in the future.

If somebody asked me about New Haven, I would say it has five stars and is a perfect place for memory care and rehab.

We can't say enough good things about New Haven! [name removed] runs an excellent facility. The staff is super friendly, [name removed] and [name removed] are amazing cooks and go out of their way to prepare meals that everyone wants, it's very clean, and just an overall "family" atmosphere.

I like the fact that [name removed] is in a community with people her age. Everyone is friendly, and she has made lots of friends. I like the fact there are meals for her to eat and activities like bingo and music that she can dance to. It's a great place! Oh, I also like the fact that there is someone who checks on her every day to make sure she's alright. New Forest Haven is a wonderful retirement community!

My dear [name removed] was only here for 12 days before he passed away. The staff was especially sensitive to my cluelessness. They led me to reality. I would recommend New Haven Memory Care to others.

New Haven Floresville, I have never been more pleased. Thank you, management and all staff. Your love, compassion and careful care of my mom and all your residents is superior. Every staff member is phenomenal. This was the PERFECT home away from home for my mom. The engagement of holiday activities, games, field trips, guest speakers, musical entertainment, wildlife visits... you name it New Haven provides it for what ever level of care your loved one is prepared to participate. To go there and visit is always the most welcoming feeling. Like home. Thank you, yall are awesome and amazing. Thank you for loving my mom ??

Friendly and caring people work and live there. My aunt is really enjoying living there. We picked this community because it is newer, lighter/brighter, services and cost.

It is SO refreshing to know the new team of managers are making MAJOR improvements! We didnt have the best experience with the previous executive director, but with changes in management, my family and I have witnessed firsthand the love and compassion our mother and the rest of the residents are receiving! [name removed], the new director, is wonderful and you can sense its in his heart to take care of our mother with the best care possible! The nurse, [name removed], is EXREMELY knowledgeable, caring and great with communicating with me and my family! We are at ease now knowing our mother is being provided with exceptional care! Would I have recommended this community a few months back..NO. Do I recommend this place now..YES!!

The staff at Fairhaven Denton is very nice and thoughtful. They are willing to help where they can to make their residents as comfortable as possible.