Principal Senior Living

I was looking for an assisted living facility for a family friend--my Mom and I are the closest thing to family that she has in the area. Benton House is lovely; it looks fairly new and everything was really clean. I like the amenities and how friendly everyone was. Benton House would have been my first choice, but my friend has limited financial resources, and the price at Benton House was a little more than I think she can afford.

The room size is good. The food and dinging are good. The cleanliness is good. Attentiveness is good. They do a good job overall. I like the friendly and helpful staff.

Benton House has been a great choice for our mother. The food is very good, the cleanliness and atmosphere is very good and inviting. The staff has had a big turnover recently, but I believe it is for the best. They continue to train & work with staff to be sure residents are receiving the very best care. My mother is the n memory care and has a room to herself. We were able to decorate it and make it very comfortable for her. She has 2 large closets for storage. Sitting area, sleeping area, small kitchen area with a sink and fridge. Benton House offers many daily activities and focus on activities in the memory care area to stimulate and improve memory, balance, and offer physical activity.

Staff was helpful and communicated well with my family. Made my family members stay a safe stay. I would recommend them to others who are searching for memory care for their loved ones.

Well my Mother only did the day program. She liked it. The facility was very clean, and staff was very friendly. I would absolutely recommend this day program to others who are currently searching for one.

My overall experience at Benton Manor was amazing. Even though mom only lived 3 weeks after she arrived there, the care they gave mom was great!!! They allowed her meals to be delivered to her room, took good care of her along with her Hospice care. After mom passed away they were so kind and good to me and my family.

I really like the Benton House. I feel like everyone cares. There are lots of activities. Although my sister can't participate in all of them, she can still be with them, letting her feel included. [name removed], leads them in activities. She is young and sweet, and takes everything in stride. My sister likes her a lot. There are other women, who are also patients there, who have befriended my sister. That comforts me so much when I come to visit and see them sitting together, holding hands. I like the fact that I can visit any time, and I can take my sister out to eat, and run errands with me. She loves to go. She often cries when I have to leave. The staff members are good about diverting her attention.

My Mother moved up to Sugar Hill from FL to Benton House. The staff is very welcoming and friendly. Mother has transitioned well. She enjoys the activities and the daily routine. I would recommend for your loved one.

My entire family is just so grateful to have found such a wonderful place for Mom to live. Mom really loves her apartment now and we think she is very happy there.

The Staff was extraordinarily helpful prior to move in, during my mom's time there and even after she had to be hospitalized. They were able to assist us with furniture, the chef prepared food that we requested for mom, the nurses and long time CNA's were very kind hearted people. I felt like Benton House hired people for their hearts first and then their resumes.

I moved my dad from upstate New York down to the Benton house in Woodstock Georgia to be closer to me. They were great right from the start. They set them up with a one bedroom part fully furnished for 30 days which I had not expected and was stressing about getting him all situated so quickly. The two women who run the place are fantastic (would love to provide their names for recognition was advised no names can be in this review.). They are very helpful and very, very responsive with every request we’ve made. The entire staff is friendly, they keep a close eye on my dad, they do a good job cleaning his room but my is a little bit messy so I wish they would sweep up the crumbs a little bit more often. They wash his clothes weekly and return them nicely folded and he enjoys his meals and camaraderie in the dining room every day. They genuinely seem to care. I would highly recommend this facility to anyone wanting to ensure their loved one as well cared for.

Great staff, compassionate and friendly. Feels like home and safe. One level community so easy to get around as someone is available at all times. Tour director and coordinator are outstanding. Very clean and smells good. Food is very delicious!

It's a fantastic facility. My father loved it. The staff are amazing and it felt homey. The staff truly loved and cared for my Dad. They were awesome.

Mom unfortunately only lived three weeks at Benton Village. They took good care of her and worked with me ever so kindly. It was comforting knowing she was being looked after. My mom was 90 and it was hard taking her from her home but the staff were so good to her. They would sit and visit making sure she had everything she needed.

I would recommend your service and definitely Benton House. Great activities, Great food, treat residents like family. Mom had a great transition to Benton House. We have been very pleased with her care.

We chose Benton House of Sugar Hill because of the quality of care my mom received while attending the day programs. My mom enjoys the daily activities. The staff has been caring & attentive.

The staff is all wonderful and have been great as I live out of state. Always receptive and helpful when I call. Food seems to be an issue according to my mom in regards to variety. Yet, trying to please all residents is a challenge. I do wish I had an opportunity to communicate with staff via email yet can call.

Mom moved into Benton House of Douglasville in August. At 100.5 years old she could not receive better support. We have been most pleased with all aspects of her care. We highly recommend Benton House.

This is a very homey style community. The Executive Director knows what she is doing. The staff truly care and they offer exceptional care for the residents. The staff are good at communicating with the family. Also, the Executive Director is good at making referrals for additional services provided by Medicare and following up on requests by the family. There are three meals a day offered to the residents. Benton House truly understands the difficulties of families and their aging loved one. During the tour, there was an industry staff member that goes into several different communities, and they even thought this was the best community around.

In my opinion, Benton House of Douglasville is quite expensive. The majority of the staff are nice, but there always seems to a shortage of staff members. My residence here started over a year ago, and the facility has been over half full. Personally, I think it's the cost to live here that is causing that to happen.