Ray Stone Inc

The physical upkeep and surroundings are well done and very attractive. However, the staff seems poorly trained in regard to seniors and treats them like children. Activities are not challenging or varied; very passive and demeaning.

1 banana a week - bad. Too much starches in meals. Too many Mexican meals. Good house cleaning. Good activities. Bad movies.

Nice location. Nice facility. Meals are bad. Vegetables are way overcooked, chicken is dry and tasteless. Most meals are not heart healthy, high in cholesterol. Activities are limited and lack quality. The ageing mind meets more stimulation than endless bingo.

These are studio apartments which I would not be interested in.

My mother lived in the CC community for approximately 4 years. I think all CC management staff should have sensitivity training on how to interact with seniors and their various needs. My mother was on heavy narcotics for pain which can act as a sedative causing her to fall sleep at in opportune times. The activity director thought it would be funny to take a picture of my mom and make fun of her showing it to others. Needless to say I had a very upset and embarassed mom after she was told the intent. This same activity director needs to interact pleasantly with all residents and their visitors asking for their input on how things are going or what they think could be improved on and not ignore them such as on Superbowl day. Another member of the staff [Removed], told my niece she could not park my mothers car. Believe me both law enforcement and DMV do not want my mother driving while on specific medications and why should the staff care any way? On my mothers 92nd birthday she went to invite [Removed] to have a piece of cake not realizing [Removed] was talking to someone and she snapped "I 'm talking to someone", it made me mad hearing her talk that way to mom. Managers do not talk that way to people nor make fun of people so I suggest training for the staff or possibly retraining on how to interact with seniors. The rent went up 5% when the cost of living was 1%, this provides hardship on seniors with fixed incomes. There is inadequate parking for visitors and when the parking lot was repaved they took out 7 spaces which could have been used for visitors. There are at least 12 spaces constantly vacant. I ate with my mother every Sunday and the meals were repeated frequently such as Chicken fried steak or country fried steak. When the rent increased to 5% the food quality dropped, obviously the raise did not go toward improved meals. When the seniors make suggestions and put in the suggestion box they receive no response, that is completely disrespectful to any human being. Seniors deserve respect and understanding and protection from outrageous rate hikes. [Removed] is the best employee on staff and treats all seniors equally and with respect.

all artificial lighting. brian not a gentleman walked ahead of me at all times only stood next to me at elevator. didnt give me much info had to keep asking questions. nothing like hilltop estates...even occupants were not as friendly and was not introduced to anyone we passed although he said hello to them. even at elevators he spoke to occupants but did not introduce me....

This place is located in a horrible part of town where one does not feel safe getting out of the car. The building itself is depressing and the grounds did not look properly maintained. I would never put a relative in that kind of environment. It was a very scary area. I'm giving this place one star but it does not deserve even that.

park place management has a jail mentality the three [Removed] frustrated women that think their [Removed] don't stink should work for the prison system shame on you,remember you have parents and you'll be older too.your arrogant [removed] behaviour towards the fragile. medicated,absent minded old residents should stop!shame on ray stone industries!

Parkplace management should be fired! and replaced by people that are "compassionate and kind". [Removed], goes out of her way on daily basis to find problems with tenants continuously she is a bitter woman that uses her management position to threaten tenants with notice to move, write ups constantly as if the tenants are criminals how could you ever call park place home while living under the constants threats of the management. [Removed] and [Removed] are both cruel cold hearted that ought to retire, someone that is cold hearted has no place are experience in love and gentleness has no place working with seniors that [Removed] Obviously don't know the truth of how badly the tenants are treated by the staff (management) at park place, most are to afraid to complain or have nowhere else to go is why they dont. If [Removed] is nice even once she must be under investigation because the woman is pure evil. People that has lived there has moved out because of [Removed]! And her evil office companions.