Samit Management

When we came for our tour everyone was just sitting around in the hallways and not doing much. The furniture was extremely old and it was not updated at all. It was also not as clean as I would have liked to have seen it. I could not recommend them based on what I saw.

Not enough staff for memory care unit...Not enough staff in general...

NO SMOKING AND VERY DREARY

This place is depressing as soon as you open the front door. It smells bad and you are faced with a lobby full of people in wheelchairs, half of whom are asleep. My husband entered Shangri-la with our expectation that he would be well cared for. He has Alzheimer's and the staff mis-led us as to their capability to care for Alzheimer's patients. There were almost no activities for the dementia patient. The staff is small and not geared to handle dementia patients, especially those who wander. Therefore these patients often are off some where on their own and can get into trouble. Despite being assured that they were able to care for my husband with his proclivity for wandering, our family was asked to remove him after 8 short weeks because they could not care for him. Shangri-la it's not!

I toured recently. The director sat at her desk with a soda in one hand and chips in the other and would not tour me until she was done eating. It seemed that 3/4 of the rooms were empty. The place was like a ghost town. Last year, a friend of me told me the place was run very well and was full. I don't know what happened, but I am not impressed by the new executive director. I'm assuming thats who it was, that is what she told us. Someone else called her the manager. She said she was managing Paradise and Shangri la. The other staff seemed very nice and caring.

Of the six communities we visited, Shangri-La was the least attractive, and clearly two steps below the others in quality. The facilities needed new paint, the floor plans were outdated, and the place had a depressing feel. I could not imagine leaving a loved on at Shangri-La, when there are many better options available at the same cost.

Very small and run down, smelly. First thing you see is a dumpster! Room layouts are a little odd. Residents mostly seemed depressed. Manager was very personable and helpful, just not a good facility.

Hated this place! To many things to mention, I could not wait to get out of there.

I visited a cousin two weeks ago and was horrified by what I saw and smelled. The room stank of urine, which was likely due to the backlog of laundry left in the room and the wet, unchanged bedding. None of the nurses seemed to know what was going on or what the treatment protocol was for multiple bedsores (though the manager was happy to lie through her teeth, first saying there were nor sores and then insisting they were on top of managing them. If I had power of attorney, my cousin would not be there.

No star. Horrors upon horrors. Please don't put anyone here that can't fend for themselves. I laid awake every night afraid of what would happen in case of fire as we were locked in and our call bells were never answered. I had to scream for help if my husband fell- they would just shut our door and tell us to shut up. My medicine count was often wrong, and our last day there, we were both overmedicated which put us in the hospital, then rehab and set us both back physically and emotionally. We are both now in terrible shape as a result and will probably not recover to our prior condition I have reported them to the fire department, police department,, dept on aging, the ombudsman and was aware of the mal treatment and who also reported it and the attorney general. I haven't heard back from anyone and it had been over two months. The assisted living situation and nursing home situation in Maryland is a disgrace. We have been in many- this one is the worst. They take your money and abandon you unless you fight to be taken care of, and not everyone can. The staff will talk about you as if you were already dead. We miss meals, showers, activities, etc because they forget about us My only contact with the outside world is my phone, which is often placed out of reach. I have been threatened constantly - if I complain to anyone they will throw us out. We are out now- via the hospital and a new "home". I pray for those left behind at this house of horrors.