Surpass Senior Living

We chose Parkside because of the location, friendly staff, very clean and affordable for the amount of care my mother requires. Very friendly and knowledgeable staff, I feel very comfortable with my mom's care

First I would like to say that my mother has Alzheimer’s and I am her son who took care of her for five years 24/7. I could no longer give her the care she deserved and found Parkside in Port Charlotte. The staff is wonderful and worked with me on everything, I actually can feel the love when I’m in the facility, it is clean and offer a active routine, I’ve witnessed my mothers eyes brighten and smiles when staff walk by. She always gets hugs and that means so much to me. They are there when our VA system let us down, I recommend Parkside completely.

I'm gonna go ahead and wholeheartedly give them 5 stars. The staff is amazing, Whitney is beyond amazing, and most importantly, mom says I couldn't have found her a better place. She's very happy. And this was after I dragged her practically kicking and screaming because she was so angry in there. The first floor (independent) is not crowded at all. There's no nursing home feel. Chef will happily make adjustments, or give mom an alternate meal if desired. They are all so friendly. They will go out of their way to accommodate. For instance, mom smokes. If that was a no, I'd have kept looking. She has her own spot outside, or on a lanai when it's raining

The building is ran very well from top to bottom. The wellness director is amazing and handles everybody's needs in a timely manner.

From the moment I walked in, I was greeted warmly by staff. They were friendly and professional. Facility was clean well maintained. Overall my visit to Parkside was a very positive experience. I would definitely recommend.

I thought that Parkside was a great place! I would definitely consider them again if we needed the services.

Excellent service and very good care.They have a great activities staff. My mom is in memory care and is busier than she has been in 15 yrs. They make an incredible effort to keep everyone active and engaged. My mom loves it.

Moving my father into assisted living was a difficult decision. The day of the move he was furious with me. [name removed] and her staff let my father lead the way on the move. When we arrived they had his dinner waiting for him with chocolate cake! He liked it so much the chef brought him two more pieces to his delight. The next morning, I called him to check on him and he told me "I am doing Great!" Had I know chocolate cake was the secret to his happiness I would have baked a cake myself before the move. He immediately settled in by meeting new friends, participating in the activities and enjoying physical therapy. The staff has consistently been available to him and me. The director and owners are on campus and are open to our needs and requests. My father states the food is delicious and there is nothing he wants because the staff is always available. I am very thankful we found Carrollton Gardens. I feel my father is safe, and taken care of. He now calls his new apartment his home.

My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do everything possible to take care of people during a difficult time in their life.

We would absolutely recommend Villagio at Carrollton to other family's based on the experience we have had so far. When it comes to the quality of care the residents receive it is excellent. The meals and dining service is very good, the quality of the meals are the best and the two chefs they have there are amazing - we have never had a bad meal there. Our loved one really enjoys the different activities they have to offer and we do think the overall value for the money is great.

We have nothing but great things to say about Villagio! The staff has been so helpful. I would highly suggest this place. Perfect location. The food is above & beyond. The coffee bar is an extra bonus for residents.

I toured this facility and it was very nice! Everyone was friendly and things were very clean. However, their communication about availability was not good. I put a deposit down on an available room (they said it was fully refundable). The room ended up becoming not available and I'm still trying to get my deposit back.

The care services is excellent. They have plenty of activities. The care, friendliness, and response time has been excellent. My loved one loves the breakfast. We picked this community, because they reached out to me and had avalability for my loved one. I would recommend this community.

cant say enough about the staff, especially RN [name removed], mom has been a resident of parkside going on two years , the personel care brandi has given mom ha s bin comforting knowing she is in confident , caring hands! brandi & the rest of the staff are truely caregiving angles, very professional yet getting personal with each resident making them feel at home , would like too give a huge kuttos too [name removed]and her staff again for all they do, day in and day out!! god bless you ALL, THANK YOU, !!!!

Right away we really liked the quality of the facility and everything they have to offer, but our biggest frustration and complaint would be with their billing and accounting process to the point where we would move our loved one out.

I have a dear brother in need of care and Parkside has become home to him. He is helped when he needs it and left to himself when he likes to have peace and quiet. The administration, staff, and all the "helpers" have been so kind, warm, and gracious to us on our three day visit. We really appreciate the attention to detail that Parkside gives: cleanliness, kindness, readiness to help, and friendliness. And, we had a delicious meal with my brother. It was evident to us that A Place for Mom had found just the right spot for my family member.

We really like the staff members and cleanliness of the community

[Name removed] and [Name removed]were wonderful to work with with and they really cared for my loved one. The staff were able to get my loved one to eat, when the family wasn't able to get our loved one to eat, and this was really great. We had no problems with the staff. The community was clean, and they were compliant with the CDC guidelines for COVID. The community is very secure for memory care. I was very pleased with our experience. I would recommend the community to others for their loved ones.

We had a very nice tour experience with Parkside. The reason we did not choose this facility was because to us it felt too institutional and sterile. Also they were in the middle of pricing changes and they were unable to tell us the rate that we would be paying.

The Heritage at Twin Creeks is a very nice facility. We found that there were not as many residents out and about and it did not seem as active as another we were looking at. There are also no washer and dryer in the apartments.