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Aberdeen Crossings by New Perspective

399 Bishop Rd, Highland Heights, OH 44143

For pricing & availability:
(866) 374-4058
5.0
Review score
37 reviews
Add review
5.0
Review score
37 reviews
  • 5 star
    46%
  • 4 star
    27%
  • 3 star
    8%
  • 2 star
    3%
  • 1 star
    16%
See all reviews
7.4
Review score
943 reviews
34 facilities
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Aberdeen Crossings by New Perspective
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Aberdeen Crossings by New Perspective community exterior
8 photos3 floor plans
Aberdeen Crossings by New Perspective in google map

Anonymous

Child of resident/client

4.0 out of 5 stars

Overall recommend

There is good engagement from the staff, but there is frequent turnovers. It is very clean here. The majority of the staff are friendly - the front office, and admin people, and the main nurses are great. But the high staff turnover is the actual care people- like the CNAs and stuff there is a lot of turnover of actual workforce that is frustrating. As far as quality of care, they do their best but the turnover in staff definitely affects care. Sometimes the new staff doesn't know what's going on and it's annoying. There does seem to be a decent amount of activities - I wish they took the residents off site more. The place is clean and the staff is nice, would be better if they had more staff control and better food.

Read all reviews

Aberdeen Crossings by New Perspective

About the facility

This lively community offers private apartments to each of its residents while maintaining the warm atmosphere of a sprawling ranch house, beautifully remodeled in 2018. Aberdeen’s covered front porch is the perfect place to start the morning with a cup of coffee and a newspaper — or your favorite neighbor. Inside, the home is elegantly furnished with beautiful common areas. Each apartment contains a kitchenette and a private bath with a walk-in shower, and bedrooms with plenty of natural light coming through the large windows.

Aberdeen’s suburban Highland Heights location lies just south of Airport Greens Golf Course. The community was founded in 2009 on the mission to preserve its residents’ independence, privacy, dignity, and choice. Aberdeen’s professional staff offer a resident-directed approach to care, enabling residents to benefit from a continuum of assistance while preserving their autonomy.

Aberdeen’s individualized care services range from help with activities of daily living, to health care, to specialized memory support. Aberdeen’s staff also provide housekeeping and linen services, a full activities schedule, and three meals per day served tableside in the community’s gorgeous and spacious dining room. With RNs on-site for regular health assessments and coordination with physicians, you can rest assured that your loved...

Senior living options offered

  • Assisted Living
  • Memory Care

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Aberdeen Crossings by New Perspective

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

Assisted Living

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • StudioStarting at $5,250/mo
  • 1 BedroomStarting at $6,150/mo

Memory Care

  • Unlock pricing
    StudioStarting at $XXXX/mo
  • Unlock pricing
    1 BedroomStarting at $XXXX/mo
  • StudioStarting at $5,250/mo
  • 1 BedroomStarting at $6,150/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours

at Aberdeen Crossings by New Perspective
Select tour type
Select preferred date

Amenities

at Aberdeen Crossings by New Perspective

Healthcare Services

  • High Acuity Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Memory Care

Meals & Dining

  • Professional Chef
  • Restaurant Style Dining
  • Guest Meals
  • Pureed Meals

Room Amenities

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Cable or Satellite TV
  • Bath Tubs

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Barber Shop
  • Library
  • Outside Patio
  • TV Lounge

Recreational areas

  • Game Room
  • Piano or Organ
  • Billiards Lounge
  • Arts and Crafts Center

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Gardening Club
  • Community Service Programs
  • Intergenerational Programs
  • Cooking Classes

Compare

Aberdeen Crossings by New Perspective community exteriorAberdeen Crossings by New Perspective

399 Bishop Rd,
Highland Heights, OH 44143

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Maple Ridge Senior LivingMaple Ridge Senior Living

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5 out of 10
Review Score37 reviews
9.9 out of 10
Review Score24 reviews
9.5 out of 10
Review Score25 reviews
9.4 out of 10
Review Score87 reviews

Studio

Starting at $X,XXX/mo

Studio

Not available

Studio

Starting at $X,XXX/mo

Studio

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

1 Bedroom

Starting at $X,XXX/mo

2 Bedrooms

Not available

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Starting at $X,XXX/mo

2 Bedrooms

Not available

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Schedule Tour

Schedule Tour

Schedule Tour

Schedule Tour

Share With Family

Share With Family

Share With Family

Share With Family

View map

View map

View map

View map

Download brochure

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Call Now

Call Now

Call Now

Call Now

Reviews

for Aberdeen Crossings by New Perspective

5 out of 10
Review Score1-20 of 37 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.0
Friendliness
4.2
Care Services
3.6
Staff
3.9
Meals & Dining
3.4
Activities
3.7
Value for Cost
3.8

A Place for Mom has scored Aberdeen Crossings by New Perspective with 5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Aberdeen Crossings by New Perspective has 37 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-20 of 37 reviews

Last Updated: 9/21/26

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 21, 2026

3.0 out of 5 stars
Verified Review

Aberdeen Crossings

Food is delicious. Facility stays clean. Friendly, accommodating staff. Room size is great! Overall a good choice for dad to live out his years

Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Staff
2.0
Meals & Dining
4.0

AP

Assisted Living

Family/friend

April 3, 2026

4.0 out of 5 stars
Verified Review

A sound choice

The quality of the rooms and décor impressed us, as well as the cleanliness. Yes I'd recommend

Michael C

Assisted Living

Toured community

March 26, 2026

5.0 out of 5 stars

The tour was thorough and all of our questions were answered. We received some good advice from the facility that helped us make our decision.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Laura W

Assisted Living

Family/friend

October 17, 2025

1.0 out of 5 stars

Poor communication

Our father lived at Aberdeen for 2.7 years. The quality of the food and services declined greatly in the time he was there. There were times we were not called when dad fell and he was taken directly to the hospital. Toward the end of his time there, he struggled with dementia and falls. Thankfully we had a camera in his room so we were able to monitor him. Several times during the last week he lived there, dad was about to or had indeed fallen. When calls were made to Aberdeen to ask for help, no one answered and calls went to voicemail and were not returned. (Times of these phone calls were 5 PM, 6 PM, 6 AM) Thankfully we had decided upon Hospice for our dad for the last month of his life. It was the 24/7 Hospice phone line that we called to finally go and help our dad who had fallen as Aberdeen staff did not answer. We do not want any other family to experience what we did with this facility toward the end of our dad's time there.

Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

Sarah L

Assisted Living

Family/friend

September 21, 2025

1.0 out of 5 stars

Awful Place

Strongly advise against using Aberdeen. The management truly does not care about the residents or families. They make countries billing errors and have been overcharging every single resident due to deliberately miscalculated care costs. They make significant medication mistakes then try to hide the evidence. It's truly awful.

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Chris J

Assisted Living

Family/friend

August 8, 2025

1.0 out of 5 stars

Awful - do NOT recommend

Aberdeen has incredibly unprofessional staff who do not care about the residents. They did a terrible job of caring for my dad, especially in his dying days. They refused to communicate with my family entirely after the passing of my parents and claimed it was because they didn't have to talk to me since my parents were dead. Horrifying.

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Anonymous

Assisted Living

Family/friend

July 30, 2025

3.0 out of 5 stars
Verified Review

Friendly staff

The staff is very nice people. The problem was my dad has Alzheimer's. They let us believe that they could handle people from a memory care unit. I like the fact that they mixed everybody together both assisted living and Alzheimer's or memory care people but my dad had a few outburst And they said that they couldn't keep them there and then reiterated that they were in a memory care facility. So we had to move him out of there and he's staying at a different place now.

Jane

Assisted Living

Family/friend

July 16, 2025

1.0 out of 5 stars

Awful Administration

We had a terrible experience with my mom at Aberdeen. They made multiple mistakes with medication administration and billing, and consistently refused to address any mistakes and desperately tried to blame anybody else. We had to contact the ombudsman's office, who suggested we file a report with the health department regarding their dangerous mistakes. After my mom passed away, I made 13 attempts to contact the director and regional VP regarding a few concerns in my mom's last week, and they ignored every single contact attempt. Only after I escalated it to the owner of the company, did the VP finally call me - but instead of addressing my concerns, she claimed that they no longer had to communicate with me since my mom had died. I was absolutely horrified.

Cleanliness
1.0
Friendliness
1.0
Value for Cost
2.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Anonymous

Assisted Living

Toured community

October 10, 2024

5.0 out of 5 stars

I was very pleased with our first meeting at Aberdeen. Staff is friendly facility is clean and decorated for the season. We met other residents who were very positive and welcoming. I think my mom liked it best.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

September 18, 2024

4.0 out of 5 stars
Verified Review

Overall recommend

There is good engagement from the staff, but there is frequent turnovers. It is very clean here. The majority of the staff are friendly - the front office, and admin people, and the main nurses are great. But the high staff turnover is the actual care people- like the CNAs and stuff there is a lot of turnover of actual workforce that is frustrating. As far as quality of care, they do their best but the turnover in staff definitely affects care. Sometimes the new staff doesn't know what's going on and it's annoying. There does seem to be a decent amount of activities - I wish they took the residents off site more. The place is clean and the staff is nice, would be better if they had more staff control and better food.

Cleanliness
5.0
Friendliness
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Prospective R

Assisted Living

Toured community

August 28, 2024

5.0 out of 5 stars

I believe in teamwork and it's taking a village and special group of people to work in senior living, healthcare alone! Upon entering this community, you see the liveliness in the residents, everyone has a smile. The Director greets you and concierge-- Sue is such a beauty. 10/10 highly recommend.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

KJ

Assisted Living

Family/friend

July 16, 2024

1.0 out of 5 stars

Horrible Assisted Living Facility

Please don't entrust your loved one to this horrible place they claim is an Assisted Living facility. They DO NOT and WILL NOT assist. Your family member will buzz for help and will be left to wait and wait. . (sometimes the staff will never show up). My mother was one of only 3 residents there that didn't have dementia, (we specifically asked about amount of residents w/ dementia beforehand and they lied to us...one of the many lies they told...another lie was their response time to residents call button). So my mother could tell us of the reality of living at Aberdeen Crossings. She would be left sitting in the dining room waving for assistance back to her room and staff would make eye contact and ignore her or talk snotty to her and then make her sit and wait more. This is not just one occasion, this was ongoing for 3 months. I spent every week on the phone relating this to the director, [name removed] who just gaslit us. My mother passed due to a fall due to lack of assistance

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Anonymous

Assisted Living

Resident/client

May 1, 2024

5.0 out of 5 stars

Love wine down wednesday and happy hour friday

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Resident/client

May 1, 2024

4.0 out of 5 stars

resident

I commend Aberdeen Crossings Assisted Living for very good security, healthcare, food, activities and a sense of community. There are special meals, decorations, and activities around the Holidays and beyond. I appreciate the professional musicians hired.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Anonymous

Assisted Living

Resident/client

May 1, 2024

5.0 out of 5 stars

I think it is run excellent, everyone is always kind to me and they all know me.

Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Janet B

Assisted Living

Family/friend

April 11, 2024

5.0 out of 5 stars

[name removed] at Aberdeen

Staff is very friendly, helpful and knowledgeable . I am very happy with the care the staff provides. Always happy to answer any questions, any needs are taken care of and always open for discussion.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Mike

Assisted Living

Family/friend

March 14, 2024

5.0 out of 5 stars
Verified Review

Review for Aberdeen Crossings by New Perspective

They are very professional. My father loves the food. They have activities everyday.We already have cousins and friends who have decided to live there from our word of mouth.I would also remind them of the terrible experience my mother had in her assistant living facility. Aberdeen is a diamond in the ruff. They are the exception to all of the horror stories you hear about assistant living. They really are awesome. My mother was never bathed. My father is bathed very regularly. I cannot say enough about them. Just an all around fantastic experience.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Scott L Duncan

Assisted Living

Family/friend

October 26, 2023

4.0 out of 5 stars

[name removed] rocks the front desk!

[name removed] at the front desk is always so friendly and has updates every time we visit. It is great to see the residents sitting in the courtyard and enjoying the beautiful weather and talking with each other.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Ryan F

Assisted Living

Family/friend

October 25, 2023

5.0 out of 5 stars

Great place

Friendly staff. Helped our family a lot. Able to have hospice if needed. Checks on residents when warrented. Meals are always changing and very healthy for the residents. My father really enjoys the meals and can see the benefits of portion control and healthy cooking.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nancee L

Assisted Living

Family/friend

October 20, 2023

5.0 out of 5 stars

Aberdeen crossings

My father in law lives in the Aberdeen community and loves it and so do we. The staff provides outstanding care. [name removed] the director is wonderful. Sue at the front desk is extremely friendly and knowledgeable. [name removed] provides wonderful health and wellness support. We are so happy we moved dad to Aberdeen Crossings.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Aberdeen Crossings by New Perspective

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Aberdeen Crossings by New Perspective

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Ohio’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Ohio’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions about Aberdeen Crossings by New Perspective

  • Aberdeen Crossings by New Perspective offers Studio and 1 Bedroom. Learn more.
  • Call (440) 460-0686 to reach a resident at Aberdeen Crossings by New Perspective.

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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