Arbor Landing at Pawleys

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Arbor Landing at Pawleys

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The staff absolutely adores my Mom, and are always attentive to her needs. The entire building feels cozy and everyone is friendly. They go all out for birthdays and holidays to make the residents feel special.","reviewerDisplayName":"Kate B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great experience and folks that really care","reviewContent":"Everyone is very attentive and with a smile . The activity and food is wonderful. Everything is discussed monthly along with monthly calendars. There is even in house physical occupational and speech therapy.","reviewerDisplayName":"Chris Jackson","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"Overall would recommend","reviewContent":"Overall facilities very nice and clean. Beautiful sitting rooms in front of building. No \"smells\". Recently changed management on [date removed]. Hopeful that new management will address issues: Better training of care staff, more care staff on weekends with a management staff member on duty. Courtyard area in Memory Care comparable to area in assisted living side. More joint activities for both assisted and memory care. Food needs complete overhaul in Memory care. Add fresh produce and healthier options. Have silverware and cloth napkins and beverages set out prior to food coming out. Do not serve food which requires a knife since they are not provided.\n\nOverall care staff very friendly. Can be sedentary at times and not proactive. Sometimes need to be alerted about issues that are obvious.....accidents in chairs and on floor, residents slipping down in their chairs, residents removing clothing items.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Warm and bright","reviewContent":"Arbor Landing Assisted Living in Pawleys Island has a warm and bright atmosphere that feels welcoming from the moment you walk in. The community is clean, comfortable, and thoughtfully maintained, and the staff helps create a friendly, caring environment. It feels less institutional and more like a place where residents can truly feel at home. A beautiful setting and a very positive overall impression.","reviewerDisplayName":"Joe K","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Arbor Landing at Pawleys","reviewContent":"I can't say enough about the Memory Care at Arbor Landing! Staff was terrific, treated the residents as well as their family members with love, respect and laughter!\nThe facility was clean, food quite tasty most days, activities were wonderful, got folks interacting with each other. Was great how the staff had residents outside weather permitting!\nAdministrating staff very understanding working with families!\nHighly recommended!","reviewerDisplayName":"Moe B","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall experience","reviewContent":"Arbor Landing is a great place. A good friend of mine owns it. That's why we went there. I have no complaints. They really take care of their patients. The staff is excellent.","reviewerDisplayName":"Zoe C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Arbor Landing at Pawleys","reviewContent":"My mom resides in the memory care unit of this facility, which is separate from the assisted living side and comes at a higher cost. Unfortunately, there is a noticeable difference between the two areas.\n\nThe assisted living side is beautiful-it has an elegant dining room with tablecloths and cloth napkins, a well-maintained courtyard, and a wide variety of activities. In contrast, the memory care unit feels neglected. The courtyard is not well maintained, with broken chairs and unkept landscaping, and even simple touches like filled birdfeeders are often overlooked.\n\nDining in memory care is also disappointing. The food quality is poor, and meals are often served in a disorganized way. Residents are not given knives, even when needed, and basic items like napkins, beverages, or silverware are not consistently provided unless requested. At times, meals are served out of order or incomplete, which adds to the frustration.\n\nThe activity schedule is another concern. The printed monthly calendar is frequently inaccurate, and many listed activities do not actually take place. There are also far fewer activities offered compared to assisted living, and memory care residents rarely benefit from outside entertainment or events.\n\nWhile the staff is consistently friendly and kind, there seems to be a lack of follow-through and oversight. Communication and attention to detail are often lacking, and responsibilities sometimes fall on family members to monitor and address concerns.\n\nStaffing also appears limited, particularly on weekends when administrative support is not available. There used to be someone at the front entrance on weekends, but that is no longer the case.\n\nI was also disappointed by a recent rate increase. When I initially signed the contract, I was told to expect about a 4% increase, but the actual increase was 7%. After raising the issue, it was adjusted back to 4%, which I appreciated.\n\nThe facility itself is very attractive, and the caregivers are patient, compassionate, and clearly dedicated to the residents. It takes a special kind of person to do this work, and I truly value their efforts.\n\nThat said, many of the concerns I have seem to stem from management and a lack of consistent standards in the memory care unit. With better oversight and accountability, these issues could be significantly improved. Many residents do not have family members advocating for them regularly, so it's especially important that the facility maintains a high level of care and attention for everyone.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place!","reviewContent":"Staff very caring, attentive and treats all the residents like family!\nFood is good, rooms kept clean.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Friendly facility","reviewContent":"Arbor landing was a good place for my parents, they were treated well.\n\nStaff was friendly and helpful. One thing I wish we had done was securing my mom's rings. I think it happened at Georgetown Hospital, her rings were stolen when she stayed overnight.","reviewerDisplayName":"Marc T","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" Beautiful facility with kind and compassionate staff.","reviewContent":"They are kind and compassionate. Reassured me I was doing the right thing and Mom would be safe and have great care.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Ridge Care, Inc","providerUrl":"/providers/ridge-care-inc-156206","averageReviewScoreDisplay":9.3,"communityCount":7,"reviewCount":262}},"communityName":"Arbor Landing at Pawleys","leadgenCompleted":false}

1410070

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7419 Ocean Hwy, Pawleys Island, SC 29585

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29585

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We're serious about care. We're here to keep the seniors you love healthy, safe, and happy. <br><br>If you're looking for pools and tennis courts and a full-service spa, we're probably not the place for your loved one. Our experience is that people who want these kind of amenities are better off just staying home. <br><br>But if you're looking for a care experience that's as exceptional as it is affordable -- in a setting that's warm and welcoming and feels just about as close to home as possible -- we should chat. <br><br>And please keep the following high-points in mind as you begin your search: <br><br>1. You simply won't find a more qualified, experienced, or compassionate team of caregivers anywhere. Our executive director, Anita Williams, is a trained social worker who has more than 20 years of experience running assisted living communities. You owe it to yourself -- or, more importantly, your mom or dad -- to come by and meet them. <br><br>2. Our community is beautiful and oozes low-country style. Our courtyards -- complete with mature Palmetto trees and even a putting green -- and screened-in porches offer generous spaces to relax, unwind, and connect with old friends and new. <br><br>3. Our rates are very affordable and all-inclusive, which means there are no additional fees for care services. You cover prescriptions, personal care supplies, and telephone services, and the rest is included in the rent. Concerned your loved one can't afford to live in a place as nice as Arbor Landing at Pawleys? You just might be surprised. Call us today to discuss your loved one's specific situation. <br><br>We hope we have the opportunity to meet you soon. We'll show you around our community and get to know each other over a glass of sweet tea on the front porch!

We're serious about care. We're here to keep the seniors you love healthy, safe, and happy. <br><br>If you're looking for pools and tennis courts and a full-service spa, we're probably not the place for your loved one. Our experience is that people who want these kind of amenities are better off just staying home. <br><br>But if you're looking for a care experience that's as exceptional as it is affordable -- in a setting that's warm and welcoming and feels just about as close to home as possible -- we should chat. <br><br>And please keep the following high-points in mind as you begin your search: <br><br>1. You simply won't find a more qualified, experienced, or compassionate team of caregivers anywhere. Our executive director, Anita Williams, is a trained social worker who has more than 20 years of experience running assisted living communities. You owe it to yourself -- or, more importantly, your mom or dad -- to come by and meet them. <br><br>2. Our community is beautiful and oozes low-country style. Our courtyards -- complete with mature Palmetto trees and even a putting green -- and screened-in porches offer generous spaces to relax, unwind, and connect with old friends and new....

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