About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2025 Assisted Living Winners
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About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale Highlands

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4250 Lakeland Highlands Road, Lakeland, FL 33813

For pricing & availability:
(866) 374-4058
8.3
Review score
60 reviews
Add review
8.3
Review score
60 reviews
5 star
55%
4 star
25%
3 star
5%
2 star
2%
1 star
13%
See all reviews
8.8
Review score
32679 reviews
644 facilities
Brookdale Highlands
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Brookdale Highlands
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55 Floor plans available
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Anonymous
-
Child of resident/client
4.0
Review for Brookdale Highlands
It was the nicest one that we visited. The Memory Care was really top-notch. And it was close to our house, which was really key so we could visit often

About the facility
Brookdale Highlands

Look forward to new social opportunities and comfortable amenities, here at Brookdale Highlands. Residents can find assurance knowing their personal care needs will be met each day by trained and caring staff members. Choose from a variety of assisted living services, such as help with bathing, dressing, and managing medications, as well as memory care. Brookdale’s dementia-trained team members learn about residents’ histories, routines, and preferences in order to provide tailored and personalized service. Additionally, staff members are available 24 hours a day, seven days a week to be alerted to an emergency. An alert system and keypad entries are also used to promote residents’ safety on-site.

One of the best perks at Brookdale Highlands is the peace of mind that comes from the HealthPlus program — an exclusive program designed to deliver a higher level of care without a higher cost. Here, residents benefit from care coordination overseen by a Brookdale HealthPlus Care Manager (RN). Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided, as well as support for chronic conditions like diabetes, high blood pressure, and congestive heart failure.

With one-on-one care, transportation assistance, housekeeping services, and homemade meals served...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Highlands

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo

Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Highlands

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Compare

Brookdale Highlands
Brookdale Highlands

4250 Lakeland Highlands Road, Lakeland, FL 33813

Grand Villa of Lakeland
Grand Villa of Lakeland

2111 Lakeland Hills Blvd, Lakeland, FL 33805

Lake Morton Plaza
Lake Morton Plaza

400 S Florida Ave, Lakeland, FL 33801

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Hawthorne Inn of Lakeland

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8.3
Review score
60 reviews
8.3
Review score
60 reviews
5 star
55%
4 star
25%
3 star
5%
2 star
2%
1 star
13%
9.7
Review score
145 reviews
9.7
Review score
145 reviews
5 star
72%
4 star
17%
3 star
5%
2 star
3%
1 star
3%
9.5
Review score
55 reviews
9.5
Review score
55 reviews
5 star
46%
4 star
27%
3 star
16%
2 star
2%
1 star
9%
9.3
Review score
8 reviews
9.3
Review score
8 reviews
5 star
75%
4 star
25%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Adult Day Services

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Highlands

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Special Dining Programs
  • Vegetarian
  • Room Service
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Professional Chef

Room Amenities

  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Cable or Satellite TV
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Ground Floor Units

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Beauty Salon
  • TV Lounge
  • Barber Shop
  • Computer or Media Center
  • Library
  • Meeting Room
  • Outdoor Common Areas
  • Indoor Atrium
  • Indoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Game Room
  • Fitness Center
  • Billiards Lounge
  • Piano or Organ
  • Movie or Theater Room

Services

  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • Spanish
  • English

Activities

  • Devotional Activities On-Site
  • Wine Tasting
  • Birthday Parties
  • Art Classes
  • Other Religious Services
  • Activities Off-site
  • Yoga / Chair Yoga
  • Activities On-site
  • Dances
  • Pet-focused Programs
  • Devotional Activities Offsite
  • Karaoke
  • Live Well Programs
  • BBQs or Picnics
  • Gardening Club
  • Trivia Games
  • Intergenerational Programs
  • Day Trips and Outings
  • Sensory-based Programs
  • Tai Chi
  • Live Dance or Theater Performances
  • Wii Bowling
  • Reminiscence Programs
  • Community Service Programs
  • Holiday Parties
  • Educational Speakers / Life Long Learning
  • Happy Hour
  • Visiting Chaplain or Priest
  • Stretching Classes
  • Brain fitness / Dakim
  • Forever Fit
  • Live Musical Performances
  • Catholic Services
  • Cooking Classes

Reviews

for Brookdale Highlands

8.3Review score60 reviews
8.3
Review score
60 reviews
5 star
55%
4 star
25%
3 star
5%
2 star
2%
1 star
13%
Brookdale
8.8
Review score32679 reviews644 communities
Write a review
A Place for Mom has scored Brookdale Highlands with 8.3 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Brookdale Highlands has 60 reviews with an average "overall experience" of 4 out of 5.
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.5
Care Services
3.8
Staff
4.1
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored Brookdale Highlands with 8.3 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Brookdale Highlands has 60 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.8
Review score32679 reviews644 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 60 reviews
Anonymous - Family/friend
Assisted Living
November 14, 2025
4.0
Verified Review
Review for Brookdale Highlands
It was the nicest one that we visited. The Memory Care was really top-notch. And it was close to our house, which was really key so we could visit often
Anonymous - Family/friend
Assisted Living
November 10, 2025
1.0
Verified Review
Review for Brookdale Highlands
They don't respond and they charged my mother for services she wasn't getting nor did she need. She's moving! She also said the food is not good.
Response from Brookdale Highlands
November 11, 2025
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
Anonymous - Family/friend
Memory Care
September 25, 2025
1.0
Verified Review
Brookdale Highlands experience
Brookdale -1. The worse experience I have ever encountered in the five months my mother was there. She was asked to leave because of her Alzheimer's aggitation. She was unhappy. The food was an embarrassment there. Untrained staff who in the weekends were on their phones the whole time. She is now in a deluxe memory care that is fantastic. She looks healthy , not one ounce of agitation there doctors decreased her medication).
Response from Brookdale Highlands
September 29, 2025
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Gordon - Family/friend
Assisted Living
September 8, 2025
5.0
Verified Review
Review for Brookdale Highlands
Mom is making friends fast and enjoying the place. I would recommend to others.
Anonymous - Family/friend
Assisted Living
August 12, 2025
4.0
Verified Review
A great option for your loved one
I particularly notice the upper leadership is very kind and caring. They have an open door policy to meet with you and talk through any issues and go above and beyond to accommodate your needs. The accessibility of the on site Nurse Practitioner is a wonderful benefit. I think the activities and outings for the community are superb and they really cater to their residents.
KDC - Family/friend
Assisted Living
June 2, 2025
5.0
Verified Review
Total Contentment
My brother and I toured several assisted living homes for our mom and we felt Brookdale was superior, by far, for many reasons. My brother jokingly said the Brookdale director paid $5 to many residents for them to come out and be friendly. We didn't get that at any other place ( and she did not pay them, by the way). The staff, within just a short while, knew my mom and even us! The staff is so sweet to all the residents!! There are always so many activities for the residents to enjoy. It's actually hard now to reach mom on her landline as she's always out of her room enjoying being with other residents in one of the lovely screened porches or the gazebo, if weather allows. The temperature in the common areas is nice for the residents and they monitor the heat in their own apartments, to their liking. The main thing that swayed my brother and I about Brookedale's staff is that they have nurses there all the time that really work with my sister ( mom's medical power of attorney) to monitor her occasional issues (UTI or ear wax buildup) as well as her daily medicines,etc. The staff really could not be any nicer or accommodating to mom - like when she oversleeps and would otherwise miss her noon meal, which is their main meal- they have taken her a tray. We are thrilled with how mom is treated there and how much she likes it there ( food too!!)
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Memory Care
April 9, 2025
5.0
Verified Review
A Grateful Spouse
Accessibility to the on site nurse. Everyone made a point to call me by name. Promptly answering the door. Most were willing to help with messes
Cleanliness
4
Friendliness
5
Value for Cost
5
Care Services
4
Activities
4
Staff
5
Meals & Dining
5
Colleen E - Family/friend
Memory Care
April 2, 2025
5.0
Like a Family
My daughter and I were pleased to find a facility as nice as this one for my husband’s care. Brookdale staff is friendly and caring. They call clients by their names and are upbeat. They have a good time while working around the clients. And they decorate the public rooms for the holidays, just like being at home. It’s a very comfortable place with something for everyone.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
March 17, 2025
3.0
Verified Review
Brookdale Highlands review
My experience was not great. My mom liked the place ok. Food was alright. The staff only seem to check on her when I was there, according to my mom, this was true. This was an assisted living situation; she got very little assistance.
Cleanliness
4
Friendliness
4
Value for Cost
3
Care Services
3
Activities
3
Staff
3
Meals & Dining
4
Response from Brookdale Highlands
March 19, 2025
We are sorry to hear we did not meet all of your expectations and we appreciate you taking the time to share your feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
Susan W - Toured community
Assisted Living
December 17, 2024
5.0
Lovely community- very friendly
Cleanliness
5
Friendliness
5
Value for Cost
5
Staff
5
Anonymous - Resident/client
Assisted Living
December 12, 2024
4.0
My opinion
When I first got here I didn't want to leave my home. Care was spotty. After a few months. Things gradually got better and I made some friends. The staff is very friendly. The care improved. The food is up and down. Overall I do like it here.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Activities
3
Staff
4
Meals & Dining
2
Anonymous - Family/friend
Assisted Living
September 13, 2024
5.0
Verified Review
Just nice community. Nothing is perfect but it meets his needs and then some overall good place.
I like the size of the facility. It's not too big now too small. They seem to do their best to get people engaged. Unfortunately with my father-in-law, he can't hear very well and he can't see very well so he can't really be included in bingo or any of the games that they play. Of course, that is not their fault that's circumstances. The only thing he really complains about is how long it takes to get served on the meals.
Cleanliness
4
Friendliness
5
Value for Cost
3
Care Services
4
Staff
5
Meals & Dining
3
Kela C - Family/friend
Assisted Living
August 22, 2024
5.0
Moms place
The staff is really super friendly and seem to know the residents well . My mom really likes the facility and the staff and activities. I have been to numerous assisted living facilities and have never found one as nice as Brookedale.
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
5
Activities
5
Staff
5
Meals & Dining
5
Anonymous - Family/friend
Assisted Living
August 16, 2024
1.0
Verified Review
Review for Brookdale Highlands
I've made no bones about our experience at Brookdale. They failed to let it be known there was Covid in the population until there were 14 cases. Had we known we wouldn't have eaten meals in the dining room. My husband caught it and was hospitalized where he almost died. He's left severely disabled. The tech response was often nonexistent. The food was cold and unacceptable The nurses were hard to contact Some time after we left, I was contacted by a person from corporate and I told them how disappointed we were. In investigating various other assisted living facilities before going to [removed], I learned they are thousands of dollars more expensive No I would not recommend Brookdale
Cleanliness
3
Friendliness
4
Value for Cost
1
Care Services
1
Staff
2
Meals & Dining
2
Response from Brookdale Highlands
August 22, 2024
Thank you for taking the time to provide feedback. We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
Anonymous - Family/friend
Memory Care
August 5, 2024
1.0
Verified Review
Not a place for your loved ones should they become sick while living there
My Dad passed but not before losing a foot to the incompetent care of Brookdale Highlands. They left him in bed for a week and half while he was sick and he developed bedsores. I had to send my father to hospital myself after I was away a week and found him not eating and just left in filth in his bed before as they claimed they were assisted care and they don't supply nursing care, so they just left him there.
Cleanliness
3
Friendliness
3
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
2
Response from Brookdale Highlands
August 16, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. Your feedback has been shared with our management team for review.
Betsy - Family/friend
Assisted Living
June 4, 2024
4.0
Verified Review
Our Experience
My loved one is currently a resident at Brookdale Highlands and overall the experience at this facility has been good for her. The cleanliness and friendliness are great. The staff and care services are good. The food is the biggest complaint and it has never gotten better - no seasoning, cold when it is supposed to be hot, you have to sit at the table for about a half hour before it is served (they bring out one plate at a time).
Cleanliness
5
Friendliness
5
Value for Cost
3
Care Services
4
Activities
5
Staff
4
Meals & Dining
1
Anonymous - Family/friend
Assisted Living
May 16, 2024
1.0
Verified Review
Did not meet expectations.
#1 in all categories. They've changed management and head nurse since we've left there. Hopeful things have improved
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
Staff
1
Meals & Dining
1
Response from Brookdale Highlands
May 22, 2024
We appreciate you taking the time to share your feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our corporate management team.
Anonymous - Family/friend
Assisted Living
May 16, 2024
2.0
Verified Review
Disappointed
My experience with Brookdale Highland has not been good. They lack staff. It is an extremely poor value for the money. Cleanliness is just ok-my loved one was there 30 days before they changed the sheets and swept the floor. My loved one needed assistance and pulled the call button; it took 20 minutes for anyone to come. I am currently seeking some where else to move my loved one.
Cleanliness
3
Friendliness
5
Value for Cost
1
Care Services
1
Activities
2
Staff
2
Meals & Dining
3
Response from Brookdale Highlands
May 21, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
Anonymous - Family/friend
Assisted Living
May 10, 2024
5.0
Verified Review
Review for Brookdale Highlands
It was a good value, was pretty clean, and they were easy to deal with.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
5
Staff
5
Meals & Dining
4
Anonymous - Family/friend
Memory Care
April 10, 2024
4.0
Verified Review
Brookdale Highlands
It is great for dementia care as long as the person has no other physical problems. My wife also has cancer. They struggle to cope with that. Room sizes in memory care are adequate for the needs. Amenities offered are good.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
4
Activities
5
Staff
5
Meals & Dining
5
Viewing 1-20 out of 60 reviews

Neighborhoods
around Brookdale Highlands

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Know Florida’s regulations for memory care. Each state has its own laws and inspection processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the communities you’re considering. Learn more about Florida’s regulations for memory care and download the Guide to Senior Living Licensure and Inspection Reports.

  • Tour the location. Touring allows you to speak to current residents and staff, and it helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services. Before committing, make sure that the community offers all the services your loved one needs, and that those services can be provided within your budget.

Frequently Asked Questions
about Brookdale Highlands

Brookdale Highlands offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Brookdale Highlands 8.3 out of 10 using our proprietary review score.   We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.   Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (863) 701-7820 to reach a resident at Brookdale Highlands.
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Starting at $X,XXX+ monthly
Studio, Semi-Private
Heritage is a gorgeous assisted living community that is located in Plant City, Hillsborough County, Florida. Plant City is a beautiful town in the heart of Florida. The center is in walking distance to many different shops and dining options. The staff at Heritage are always ready and willing to...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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